Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Accounting 279

Accounting Promotions Location Management 279

Retail TouchPoints

JULY 15, 2022

Operations Debbie Stroud and Denise Nelson cited several societal safety concerns in the areas where the stores were located, including increased violence and drug use, in a memo to employees. “We The letter did not mention unions, but one of the affected Seattle locations has organized with Starbucks Workers United.

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Location ATS 299

Retail TouchPoints

OCTOBER 31, 2022

Ross Stores has opened 28 Ross Dress for Less and 12 dd’s DISCOUNTS locations across 21 states during September and October, meeting its forecasted growth of opening nearly 100 stores during FY 2022, which ends Jan. billion in Q1 2021 to $4.3

Location 278

Location Fulfillment Planning Marketing 278

Inside Retail

JUNE 12, 2024

But great experiential retail requires a great store location and Melbourne is currently boasting the lowest retail vacancy rates in Australia. Retail vacancy rates peaked in 2021 but consumer spending on dining and entertainment has since tripled which has reignited bricks-and-mortar shopping.

Location 264

Location Boutique Shopping Consumer 264

Retail TouchPoints

JULY 18, 2022

Macy’s is expanding its partnership with WHP Global to bring Toys ‘R’ Us store-in-store locations in every U.S. Each Toys ‘R’ Us location will feature colorful fixtures and hands-on demonstration tables with various toy assortments. Toys ‘R’ Us parent company Tru Kids was acquired by WHP Global in March 2021.

Location 294

Location Shopping Planning ATS 294

Retail TouchPoints

FEBRUARY 16, 2022

From Alaska to Maine, the 400 stores will span 36 states and bring the current Sephora at Kohl’s location total to 600. Introduced in fall 2021 , Sephora at Kohl’s features a 2,500-square-foot fully immersive beauty experience that mimics the look and feel of a freestanding Sephora.

Location 297

Location Shopping Department Stores ATS 297

Retail TouchPoints

SEPTEMBER 20, 2022

DICK’S Sporting Goods will open four new locations of its outdoor specialty retail brand Public Lands this fall, including its first locations in the Southeast and Northwestern U.S. location that debuted in June 2022, each feature 30-foot rock walls. location that debuted in June 2022, each feature 30-foot rock walls.

Sporting Goods 278

Sporting Goods Location Outdoor Specialty Retailers 278

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. We would want to know if that persons location was being spoofed, for example. The apps store mode also gives Dicks multiple opportunities for location-based personalization.

Sporting Goods 275

Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

MARCH 9, 2023

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. In addition, we will convert over 100 stores to premium full-service footwear, taking this elevated athlete experience to over 75% of our Dick’s locations.”

Location 264

Location Sporting Goods Planning Discount Store 264

Retail TouchPoints

AUGUST 18, 2022

One year after Kohl’s and Sephora launched their Sephora at Kohl’s shop-in-shop collaboration, the retailers plan to roll out the successful concept to all 1,100 Kohl’s locations. By 2023, Kohl’s anticipates it will have opened 850 2,500-square-foot Sephora at Kohl’s locations. Currently available in 600 Kohl’s stores across the U.S.,

Location 279

Location Shopping ATS Department Stores 279

Retail TouchPoints

NOVEMBER 3, 2021

The first store, located in Beijing, features a cafe, digital activations including endless aisle technology, virtual try-ons and stations where shoppers can order customized products from their phones, according to Jing Daily.

Planning 315

Planning Wholesale Marketing Location 315

Retail Focus

OCTOBER 30, 2024

In a world where consumers value authenticity, it’s important for brands to reflect the cultural heritage of a location to avoid appearing detached or overly globalised. By constructing unique, location-specific experiences, a brand can distinguish itself from competitors who may not be as well-versed in local nuances.

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Location Consumer Store Layout Shopping 246

Retail TouchPoints

JANUARY 7, 2025

Kimbell became CEO of Ulta Beauty in 2021 after serving in executive roles with the company since 2014. Late last year, the retailer outlined a series of aggressive growth strategies to continue its current momentum, including plans to accelerate new store openings in order to reach a total of more than 1,800 locations across the U.S.

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Marketing Location Planning 279

Retail TouchPoints

JULY 27, 2023

Joann announced plans in January 2023 to save up to $200 million per year by lowering supply chain costs, and Chief Customer Officer Chris DiTullio detailed plans to upgrade Joann stores chainwide in an October 2021 interview.

Location 238

Location Planning Store Operations Customer Experience 238

Retail TouchPoints

OCTOBER 30, 2024

PetSmart has partnered with Grubhub to offer on-demand delivery of more than 14,000 items from its 1,400+ locations in all 50 states. PetSmart already offers delivery via Instacart as well as Uber Eats , and in October 2021 the retailer partnered with Allivet for pet prescription deliveries.

Location 173

Location Customer Experience ATS Fulfillment 173

Inside Retail

DECEMBER 5, 2024

Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational group. It generated about $150 million in revenue in 2021 and has become one of the most popular home goods brands in the direct-to-consumer (DTC) and physical retail space.

Marketing 244

Marketing Apparel Consumer Accounting 244

Retail TouchPoints

FEBRUARY 8, 2023

After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear.

Planning 260

Planning Location Checkout Marketing 260

Retail TouchPoints

NOVEMBER 12, 2021

Dollar General is the latest retailer to dive into delivery, partnering with DoorDash to offer same-day service from more than 9,000 stores — and with plans to expand to more than 10,000 locations by December 2021. The two companies first partnered for a 600 -store pilot program in summer 2021.

Location 319

Location Planning Consumer Shopping 319

Retail TouchPoints

APRIL 18, 2022

28, 2022, Fast Retailing operates a total 3,528 stores, with 2,347 as UNIQLO operations — 802 UNIQLO Japan shops and 1,545 UNIQLO International locations. “We We opened the UNIQLO Rivoli Store in Paris in September 2021 and our first global flagship store in Beijing, the UNIQLO Beijing Sanlitun Store, in November 2021.

Planning 330

Planning Location Marketing Shopping 330

Inside Retail

FEBRUARY 25, 2025

Justin Kestelman founded Hommey in 2020 and opened its first store in 2021 and its second in 2022. Inside Retail : Why did you choose Fitzroy as your third store location for Melbourne? IR : Are there any lessons that you learned from your store openings in 2021 and 2022? JK: I could write a book about store opening lessons.

Location 147

Location Customer Experience Shopping ATS 147

Inside Retail

MARCH 10, 2025

Its the second Sydney and fifth Australian location for the fast food business, which unveiled its inaugural site inPenrith, Western Sydneyin 2021. Five Guys launched in Sydney inGeorge Street in 2022, and followed up with two central locations in Melbourne.

Location 130

Location Planning ATS 130

Retail TouchPoints

JANUARY 7, 2022

Bed Bath & Beyond has released a list of 37 stores slated for closure in 2022 as it approaches completion of its 2020 plan to shutter 200 underperforming locations. The affected shops are located across 19 states, including seven in New York, five in California and four in Washington. The retailer reported a loss of $276.4

ATS 304

ATS Apparel Planning Location 304

Retail TouchPoints

JUNE 7, 2022

During Brok’s tenure, Sephora has deployed new technology and services as well as expanding its partnership with Kohl’s : Sephora launched same-day delivery in partnership with Delivery Solutions in November 2021; In February 2022 , Kohl’s and Sephora revealed plans to add 400 Sephora shop-in-shops to reach their goal of 850 locations by 2023; and (..)

Planning 343

Planning Location Shopping Point of Sale 343

Retail TouchPoints

OCTOBER 8, 2021

It appears the ecommerce giant is using these brick-and-mortar locations primarily for consumer and market testing purposes, but Amazon has released little data about plans or timetables for additional openings. The Kent location is the first of these stores outside the U.S.; We may also look at some city center locations.”.

Department Stores 316

Department Stores Location Planning Fashion 316

Retail TouchPoints

JULY 25, 2024

WHP Global has licensed Toys ‘R’ Us shops for two Navy Exchange Service Command ( NEXCOM ) stores, with plans for additional locations in 2025. The shop-in-shops will launch this fall at NEX Oceana in Virginia Beach, Va., followed by the NEX in Jacksonville, Fla. “To

Shopping 278

Shopping ATS Location Planning 278

Retail TouchPoints

JUNE 21, 2022

has installed more than 350 electric vehicle (EV) chargers at locations across the country, with plans to add more by the end of this year. In June 2021, 7-Eleven announced plans to install 500 direct current fast charging EV ports at 250 of its stores in the U.S. The Kroger Co.

Location 306

Location Planning ATS Store Operations 306

Retail TouchPoints

MARCH 7, 2023

As part of the retailer’s plans to open 100 locations in 2023, Ross Stores opened 11 Ross Dress for Less and eight dd’s Discounts stores in 13 states during February and March. The 2023 additions will include 75 Ross and 25 dd’s Discounts locations. billion in 2021. Overall sales were down slightly in 2022, at $18.7

Planning 264

Planning Apparel Department Stores Discount Store 264

Retail TouchPoints

JULY 26, 2024

Nordstrom is expanding its shop-in-shop partnership with custom apparel brand Indochino by adding five new locations, bringing the total number of Indochino shops in Nordstrom stores to 32. The partners opened their first shop-in-shops in 2021. Lynnwood, Wash.; and Pentagon City, Va.

Shopping 278

Shopping Apparel Shipping Fashion 278

Inside Retail

MARCH 27, 2025

That is why our focus has been and will continue to be on creating new, larger stores in prominent locations, and upgrading and expanding current key locations to reflect our premium lifestyle positioning. One of Tumis most successful partnerships has been its collaboration with the McLaren Formula 1 Team, which began in 2021.

Fashion 130

Fashion Location Marketing Customer Experience 130

Retail TouchPoints

OCTOBER 21, 2022

locations four years ago. NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7 WHP has been involved in the brand’s resurrection since 2019, but didn’t acquire its controlling stake until 2021. Toys ‘R’ Us ANZ relaunched the brand’s website in Australia in 2019.

Returns 330

Returns Marketing Shopping Location 330

Inside Retail

NOVEMBER 11, 2024

Battersea Power Station Located in London, UK, Battersea Power Station has transformed a 170,000sqm development in the heart of central London into a community of homes, shops, bars, restaurants, cafes, offices and over 19 acres of public space. The centre is located 17 kilometres southeast of the Melbourne CBD.

Specialty Store 130

Specialty Store Customer Experience Shopping Department Stores 130

Retail TouchPoints

SEPTEMBER 27, 2023

Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business. in 2021 and in line with shrink rates seen in 2020 and 2019. billion in 2021. closed specific store locations.

Sporting Goods 264

Sporting Goods Store Operations Accounting Location 264

Retail TouchPoints

FEBRUARY 22, 2023

The acquisition expands Dick’s outdoor portfolio — currently led by Public Lands , which Dick’s launched in 2021 — and reaffirms the retailer’s “commitment to the long-term business opportunity in the growing multibillion-dollar outdoor category,” the company said in a statement.

Outdoor 264

Outdoor Sporting Goods Location ATS 264

Retail TouchPoints

MARCH 21, 2023

store locations in Florida, Texas, Colorado and California. locations while continuing to utilize third-party fast-charging network options, with the goal of matching consumer demand and expanding EV charging to neighborhoods that have, until now, lacked access.

Payment Services 287

Payment Services Supermarket Location Planning 287

Retail TouchPoints

DECEMBER 30, 2022

While TERREX has an established ecommerce presence in Canada, the Kitsilano location allows customers to experience the label in person. As TERREX expands its brick-and-mortar presence, location scouting for the label has been focused on areas that are known to attract outdoor enthusiasts. according to Hypebeast. .

Outdoor 306

Outdoor Sporting Goods Apparel Location 306

Retail TouchPoints

OCTOBER 24, 2022

Warby Parker is doubling down on its previous plans to have 200 physical stores with eye exam spaces open by the end of 2022 with a new strategy — launching hundreds of brick-and-mortar locations over the next few years. Warby Parker opened nine new stores during Q2 2022 and increased its store count to 190 locations. million , a 13.7%

Planning 277

Planning Location Shopping Marketing 277

Retail TouchPoints

JUNE 28, 2022

German supermarket chain REWE Group has introduced autonomous store technology at a 4,300-square-foot Schönhauser Allee location in Berlin’s Prenzlauer Berg neighborhood, using Tel Aviv, Israel-based Trigo frictionless checkout.

Supermarket 286

Supermarket Checkout Grocer Location 286