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Grocery Trails the Retail Industry in CX and Fulfillment. Here are 4 Ways That Will Change in 2021

Retail TouchPoints

Online grocery shopping sales grew 54% for the year and are predicted to top $100 billion in 2021. Inventory management systems aren’t aligned with the fluidity of digital demand, resulting in product shortages, embarrassing substitution fails and needlessly high fulfillment costs.

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J.Jill Begins the Hunt for a New CEO

Retail TouchPoints

Spofford, who has been in her role since February 2021, helped J.Jill deliver healthy, sustainable margin performance and significant cash-flow generation driven by disciplined inventory management and a strong focus on full-price selling, according to a company statement.

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Reuters: Mexican Retailer Liverpool Takes 9.9% Stake In Nordstrom to Diversify Geographic Assets

Retail TouchPoints

stakes as of December 2021, while his sister Anne Gittinger controlled 9.7% In contrast Liverpool’s shares rose 10% since the start of the year, and it posted double-digit revenue growth for Q2 2022 due to good inventory management and a better mix of products. The deal makes Liverpool one of Nordstrom’s largest stakeholders.

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Ubers Eats Enhances Customer Experience with Extended Ordering Hours, Live Tracking

Retail TouchPoints

Some of the planned improvements include barcode scanning, more efficient inventory management, easier options for adding product images and real-time support to fix any issues that come up. billion in February 2021. The improvements will start in select cities before rolling out across the country throughout the summer.

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Target CEO to Remain in Leadership Role as Company Eliminates Retirement Policy

Retail TouchPoints

Cornell’s decision to remain in the leadership role was made following last month’s news of Target’s Q2 2022 performance, which saw net earnings drop 90% from Q2 2021. Valdez will be succeeded by Gretchen McCarthy, SVP of Global Inventory Management, effective immediately.

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Bath & Body Works Faces Growing Activist Pressure Despite Adding 2 Board Seats

Retail TouchPoints

28, 2023, down 5% compared to Q4 2021. In addition, we continued to be disciplined in our expense and inventory management.” Loeb has accused the Board of Directors of operating in “triage mode rather than via best corporate governance practices” as the retailer struggles with declining revenue.

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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

The episode was shot in early 2021 and aired on Jan. million on inventory management solutions; $1.2 Studio Lambert ©2021 CBS Broadcasting, Inc. Studio Lambert ©2021 CBS Broadcasting, Inc. We also launched a new system, Relex , for inventory management.