Retail TouchPoints

MARCH 23, 2022

Nike is pushing forward with its digitally focused direct-to-consumer strategy following a strong Q3, with plans to build “the marketplace of the future” and bring standalone Jordan stores to North America. The brand’s overall digital sales also increased 19% globally, while wholesale revenues were down by 1%.

Planning 289

Planning Wholesale Sporting Goods Accounting 289

Inside Retail

JUNE 20, 2021

Offering both men’s and womenswear, the new stores are launching with the brand’s pre-spring 2021 collections, plus a range of capsule collections and exclusives, such as the ASOS x Polo Ralph Lauren Collection available only at Pacific Fair. They are the first of several store openings for the brand in 2021 and beyond.

Consumer 231

Consumer Wholesale Fashion Marketing 231

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

Payment Services 264

Payment Services Consumer Returns Management 264

Retail TouchPoints

MAY 12, 2023

based wholesale and retail business assets of the Scotch & Soda brand, which will allow its products to be sold in retail stores across the country. Bluestar brought back the Justice brand as an online-only retailer in April 2021 following its $90 million acquisition of the company in November 2020.

Wholesale 330

Wholesale Accessories Apparel Brand Management 330

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 189

Consumer Payment Services Fulfillment Advertising 189

Retail TouchPoints

AUGUST 3, 2021

Sweaty Betty makes more than 80% of its revenue through the direct-to-consumer channel, which was a boon during the 2020 lockdowns. The acquisition of Sweaty Betty complements our strategic shift over the last several years from a traditional footwear wholesaler into a consumer-obsessed, digital-focused growth company.

Marketing 306

Marketing Apparel Wholesale Consumer 306

Retail TouchPoints

JANUARY 31, 2023

BJ’s Wholesale made the most dramatic moves up the rankings over the last three years, climbing from 27th place to 10th place in 2022. In fact, club stores are gaining momentum across the board, with three of the top 10 spots now occupied by these retailers: Costco (#2), Sam’s Club (#5) and BJ’s Wholesale (#10).

Grocer 298

Grocer Wholesale Consumer Promotions 298

Retail TouchPoints

JANUARY 10, 2023

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

Returns 278

Returns Drop-Shipping Wholesale Shipping 278

Retail TouchPoints

NOVEMBER 9, 2022

Additionally, consumers can shop on Sephora’s website for same-day delivery powered by DoorDash Drive, the company’s white label fulfillment platform. BJ’s Wholesale Club selected DoorDash as its grocery delivery partner across 226 stores in March 2022. Items from U.S.

Fulfillment 289

Fulfillment Wholesale Accounting Consumer 289

Retail TouchPoints

DECEMBER 7, 2021

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. You can consume a video on social media, or ask your favorite influencer a question live, and be able to press a button to buy it instantly.”

Social Commerce 259

Social Commerce Consumer Marketing Advertising 259

Retail TouchPoints

AUGUST 13, 2021

As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places. Merchants, particularly large retailers, who historically had this wholesale relationship where they had vendors and buyers now recognize there’s a benefit to a third-party marketplace model.

Merchant Services 299

Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

JUNE 7, 2021

In 2021, GNC has focused on making its product offerings more available to consumers: in February, the retailer partnered with Shipt to offer same-day delivery of its vitamins, skincare products and fitness equipment nationwide. As part of the bankruptcy plan, Harbin Pharmaceutical Group Holding Co. purchased GNC for $760 million.

Wholesale 291

Wholesale Consumer Location Planning 291

Retail TouchPoints

DECEMBER 7, 2021

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. Prior to his new role in the International division, Fan, who joined Alibaba in 2013, was President of Taobao and Tmall , two of Alibaba’s most successful consumer marketplaces.

Wholesale 277

Wholesale Consumer Marketing Planning 277

Retail TouchPoints

MARCH 25, 2022

has filed a lawsuit against BJ’s Wholesale Club Holdings Inc. In the complaint, Walmart said that BJ’s app, which launched in late 2021, infringes on four of its patents. At the height of the pandemic in November 2020, Capgemini reported that 84% of consumers relied on touchless technology to avoid physical contact in stores.

Checkout 298

Checkout Wholesale Consumer Shopping 298

Retail TouchPoints

AUGUST 11, 2023

The annual ranking is compiled by global marketing consultancy Kantar and is determined by comparing year-over-year increases in domestic sales (in the case of the 2023 list, this means 2021 versus 2022). 7-Eleven’s acquisition of Speedway in 2021 grew the chain’s footprint to 14,000 stores and 30% growth in 2022 as well as landing it at No.

Grocer 246

Grocer Wholesale Supermarket Consumer 246

Retail TouchPoints

NOVEMBER 14, 2024

The investment builds upon Vuori’s $400 million investment, led by SoftBank Vision Fund 2, in 2021. In a post-pandemic world, the Chinese consumer is even more focused on the importance of health and wellness,” Lawrence said. We are obsessed with our NPS (Net Promotor Score), which tells us how the customer feels about us.

Consumer 147

Consumer Marketing Wholesale Shipping 147

Retail TouchPoints

AUGUST 7, 2023

consumers can get $20 off orders of $40 or more using the code STAPLES20 through Aug. Since Q2 2021, DoorDash has been aggressively expanding its reach via delivery deals with a wide range of retailers, including Rite Aid , Dollar General , BJ’s Wholesale Club , Tractor Supply and Kroger.

Wholesale 246

Wholesale Returns Location Consumer 246

Retail TouchPoints

SEPTEMBER 9, 2021

Lululemon , Under Armour and Athleta all posted strong Q2 2021 financial results, on top of several recent deals and developments in the space demonstrating how much interest there is in the category. The retailer managed digital growth despite direct-to-consumer penetration falling to 41.2% of net revenue compared to 61.4%

Wholesale 269

Wholesale Outdoor Accessories Apparel 269

Retail TouchPoints

FEBRUARY 14, 2023

His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally. Everything about Method was different from what consumers were used to, from the aesthetic to the name. Don’t focus on consumers, focus on people. Why do they suck?’ [His

Consumer 277

Consumer Marketing Promotions Wholesale 277

Inside Retail

DECEMBER 1, 2023

The penalties are the highest imposed for resale price maintenance in Australia, according to the Australian Competition & Consumer Commission (ACCC). Techtronic admitted it had entered into 97 agreements with retailers and dealers between January 2016 and July 2021.

Wholesale 272

Wholesale Advertising Consumer Marketing 272

Retail TouchPoints

JULY 12, 2021

ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. . department store chain and British online retailer aim to “redefine the traditional retail/wholesale model.”. are thrilled to have the opportunity to work with them to reimagine the wholesale/retail?partnership,” ”

Wholesale 264

Wholesale Department Stores Fashion Marketing 264

Retail TouchPoints

JULY 6, 2022

We look forward to growing the Gap business across key international markets,” said Adrienne Gernand, Managing Director of International, Global Licensing and Wholesale at Gap Inc. Altogether, the company has 150 million customers and operates in the fashion, lifestyle and consumer electronics verticals. in a statement.

Fashion 278

Fashion Wholesale Marketing Management 278

Inside Retail

MAY 13, 2024

Barbeques Galore has launched a B2B e-commerce site as it looks to grow its wholesale business both in Australia and overseas. Currently, Barbeques Galore’s wholesale business includes 200 independent distributors in Australia and a growing number worldwide. The global B2B e-commerce market was valued at US$7.4

Wholesale 246

Wholesale Specialty Retailers Department Stores Outdoor 246

Inside Retail

OCTOBER 30, 2024

per cent year-on-year to $1.062 billion, with direct-to-consumer sales growing 4.4 per cent and wholesalers revenues contracting 1.4 Crocs acquired casual footwear brand HeyDude in December 2021 for $2.5 The company’s consolidated revenues increased 1.6 For the Crocs brand, revenues were up 7.4 per cent from 8-10 per cent prior.

Wholesale 130

Wholesale Planning Management Consumer 130

Retail TouchPoints

OCTOBER 15, 2021

7, 2021 and features two exclusive styles and three limited edition styles of Dr. Martens footwear. We deeply value and learn from the best-in-class customer connectivity and market-leading services that Nordstrom is known for across the industry,” said Lisa Kim, VP, Dr. Martens Wholesale in a statement. “Dr.

ATS 264

ATS Wholesale Location Consumer 264

Retail TouchPoints

JANUARY 26, 2023

His experience spans DTC and third-party driven business models, including owned and operated retail, wholesale, franchise and licensing, and ecommerce across the luxury, premium and specialty segments.

Wholesale 272

Wholesale Consumer ATS 272

Retail TouchPoints

JANUARY 13, 2023

” Rent the Runway has struggled since the pandemic, when homebound consumers opted not to refresh their wardrobes. Despite sharp declines in its business, the company moved forward with its IPO in October 2021 and has been working toward a comeback ever since. million in Q3 2021. million in Q3 2022.

Fashion 288

Fashion Wholesale Apparel Planning 288

Retail TouchPoints

APRIL 26, 2024

billion in 2021, according to the American Pet Products Association. The Bark product portfolio now includes toys, food, treats, dental kits and dental chews, and the brand is forging deep relationships with retailers like Target and PetSmart to bring this growing assortment to consumers. Americans spent $136.8

Wholesale 278

Wholesale Consumer Marketing Advertising 278

Retail TouchPoints

JUNE 2, 2022

Foot Locker first hinted at plans for a C-suite role focused on innovation and development strategy in November 2021 when it promoted Franklin Bracken to become the company’s first-ever COO.

Wholesale 260

Wholesale Accounting Promotions Planning 260

Retail TouchPoints

OCTOBER 13, 2021

Launched in 2016 as a DTC business, Vuori has since expanded to brick-and-mortar via wholesale at retailers including Nordstrom and REI , as well as with 10 standalone stores. Despite a widespread return to offices and schools, consumers still appear to be enjoying the more comfortable fashions they adopted in droves during the pandemic.

ATS 264

ATS Wholesale Apparel Shipping 264

Inside Retail

SEPTEMBER 26, 2024

In the last five years, a bevy of brands including Nike, Levi’s, Crocs and Under Armour have turned their attention to their consumers as they looked to cut out the middleman. And it’s little wonder given that in the US alone, direct-to-consumer (D2C) e-commerce sales are expected to grow 16.4 per cent to reach US$197.11

Wholesale 246

Wholesale Marketing Consumer Returns 246

Retail TouchPoints

JANUARY 19, 2022

The consumer is looking for aspirational product stories and we have a unique opportunity to serve them in this space.”. But given how consumers have become more digitally engaged and environmentally focused, how is Louvet reimagining the brand and the way it shows up in the world? Heritage sometimes isn’t enough ,” Louvet admitted.

Department Stores 264

Department Stores Wholesale Consumer Fashion 264

Retail TouchPoints

NOVEMBER 13, 2023

Brooklinen was a direct-to-consumer darling that promised consumers high-quality sheets at great prices. By eliminating supply chain complexities and “cutting out the middlemen,” Brooklinen was able to streamline the product development journey and fully immerse consumers in the ethos and values of the brand.

Wholesale 278

Wholesale Advertising Consumer Promotions 278

Retail TouchPoints

JANUARY 13, 2022

-based subsidiary of global luxury giant LVMH, spoke at the French Institute Allliance Francaise of New York in November 2021. Following a sharp contraction in 2020, the global luxury market surpassed pre-pandemic sales levels in 2021 — a resurgence powered by the U.S. and China, according to Bain & Company. market penetration.

Consumer 299

Consumer Marketing Jewelry Fashion 299

Inside Retail

JANUARY 2, 2023

In Australia, the battle lines between marketplace and direct-to-consumer (DTC) were drawn, and now, the battle has been won. Over time, this will change traditional wholesale for the better. In 2021, B2B marketplace sales grew more than seven times faster than B2B e-commerce sales. Multichannel e-commerce experiences.

Shopping 264

Shopping Social Commerce Wholesale Specialty Retailers 264

Retail TouchPoints

MARCH 6, 2023

Thanks to a growing partnership with OSM Worldwide , Dr. Squatch has successfully evolved its fulfillment strategy so it can not only deliver packages faster but cheaper for consumers and the business. Overall time in transit was 22% faster in 2022 over 2021 — and 42% faster than in 2020. and internationally.

Shipping 277

Shipping Fulfillment Consumer Wholesale 277

Inside Retail

MARCH 20, 2023

Bestseller’s Australia country director Rikke Dahl-Thorup told Inside Retail that the brand entered the Australian market due to the strong consumer demand for Scandinavian design, and a willingness from Aussie customers to embrace new trends. One example of this is the recent expansion of Vero Moda.

Wholesale 236

Wholesale Fashion Shipping Department Stores 236