Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Coles isn’t the only retailer investing in payments technology. Exciting time’.

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Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet.

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Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

FEBRUARY 25, 2022

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use.

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Promotions Consumer Payment Services Shopping 286

Inside Retail

JUNE 20, 2021

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience? Consumers unevenly impacted. Adaptability tested.

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Consumer Beauty and Health Payment Services Finance 242

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. alone in 2021 and has the potential to double in the next three to five years. And with 50% of global spending in the U.S. And with 50% of global spending in the U.S.

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Merchant Services Payment Services Checkout Finance 338

Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. As evidenced by the data showing U.S.

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Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

JULY 5, 2021

With banks and credit card companies warming up to the idea of Bitcoin trading and crypto rewards on card transactions, are they really extending the benefits of crypto to merchants, or is this just a play to get consumers to buy into a shiny new card that looks different but acts very much the same?

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Merchant Services Payment Services Consumer Marketing 250

Inside Retail

JANUARY 9, 2025

Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing. In recent years, though, the financial technology or fintech revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services. But does it also change our spending habits?

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Merchant Services Payment Services Consumer Checkout 264

Retail TouchPoints

NOVEMBER 25, 2020

GameStop , Express and Saks OFF 5TH all have deployed buy now, pay later services. GameStop is partnering with Sezzle , and Express and Saks OFF 5TH are both partnering with Klarna to offer the option to shoppers of paying for their purchases in four equal, interest-free payments.

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Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

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Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

MARCH 4, 2024

This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience? Is it Great Service or Great Financing Options? It goes without saying that great service is important.

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Finance Payment Services Consumer Shopping 289

Retail TouchPoints

OCTOBER 26, 2022

Amazon will begin offering Venmo as a payment option on its website and app, rolling it out to select customers immediately and available to all U.S. Amazon shoppers will be able to add their Venmo account as a payment method for their Amazon account and even set it up as their default payment option. shoppers by Black Friday.

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Payment Services Accounting Checkout Management 246

Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Retailers had wanted to do this before as a way to save on labor costs.”. Retail ‘winners’ were already doing this at much higher levels than others, even before COVID,” said Buzek.

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Payment Services Checkout Fulfillment Kiosk 363

Retail Minded

MARCH 20, 2025

To safeguard profits, protect customers, and maintain operational stability, retailers must proactively address these challenges with modern solutions. Retail risk encompasses any potential threat that could disrupt a stores financial health, reputation, or daily operations. In 2024, the average cost of a data breach reached $4.88

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Merchant Services Payment Services Management Shrinkage 94

Retail TouchPoints

FEBRUARY 16, 2024

Consumers are only one click away from retailers at all times. While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand.

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Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.

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Payment Services Consumer Returns Management 264

Inside Retail

MARCH 4, 2024

The European Commission charged Apple last year with preventing Swedish streaming service Spotify and others from informing users of payment options outside its App Store, following a 2019 complaint by Spotify. The post Apple fined $2bn for thwarting rival music streaming service downloads appeared first on Inside Retail Australia.

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Retail TouchPoints

SEPTEMBER 17, 2022

The Consumer Financial Protection Bureau (CFPB) is planning to start regulating buy now, pay later (BNPL) products. of users charged at least one late fee in 2021, up from 7.8% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% of users charged at least one late fee in 2021, up from 7.8%

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Consumer Payment Services Apparel Accounting 262

Inside Retail

JUNE 20, 2024

The Reserve Bank of Australia (RBA) says it will “revisit” the issue of surcharging in the buy now, pay later (BNPL) sector, flagging a new review to assess if payment sector reforms are necessary. The review will focus on surcharging, Connolly said, given the rapid development of payment systems available to merchants and consumers.

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Merchant Services Payment Services Finance Consumer 264

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce. 31, 2021. “We’re

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Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. This is software with self-learning capabilities that can speed up the company’s decision-making and operation. Growing Trends in 2021.

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Payment Services Promotions Shopping Marketing 279

Retail TouchPoints

AUGUST 17, 2022

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. in 2019 to 14.9%

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. But when it came to alternative payments, BNPL was the star. trillion , up from $1.1 18 and Dec.

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Retail TouchPoints

DECEMBER 23, 2020

In 2021, businesses in the United States will face new VAT rules for selling to final consumers in Europe. Called the “low value consignment stock relief,” the threshold was intended to reduce the administrative burden in customs compliance. Thankfully, the EU decided to push the compliance deadline from Jan.

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Payment Services Telecommunications Accounting Planning 207

Retail TouchPoints

DECEMBER 12, 2022

Walmart -backed startup One is reportedly preparing to launch a buy now, pay later (BNPL) payment service as soon as next year, people familiar with the matter told CNBC. One, which is led by Goldman Sachs veteran Omer Ismail, was launched with backing from Walmart and Ribbit Capital in January 2021.

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Payment Services Planning Consumer Marketing 235

Retail TouchPoints

JULY 22, 2021

When the economy is growing, consumers flock to stores. On the other hand, when a recession is imminent, consumers and their wallets generally stay put and are more conservative. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. Cyber threats.

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Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

OCTOBER 11, 2023

And thanks to a seamless payment experience powered by SplitIt , GSN is creating inspiring content about its fine jewelry and is then translating it into bottom-line results. “If Since launching the partnership in 2021, GSN has processed about 9,000 transactions using SplitIt, totaling more than $30 million in sales.

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Jewelry Payment Services Consumer Shopping 264

Retail TouchPoints

MARCH 30, 2022

The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale. UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW.

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Shipping Payment Services Consumer Shopping 264

Retail TouchPoints

APRIL 12, 2021

Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process. Another study finds 85% of 500 engineering leads believe low-code will be commonplace within their organizations as soon as 2021. Forrester predicts the low-code platform market will swell to over $21 billion by 2022.

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Payment Services Customer Experience Fulfillment Marketing 306

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Advertising 189

Retail TouchPoints

JUNE 8, 2022

between 2020 and 2021 in the U.S. As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

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Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

JUNE 8, 2022

between 2020 and 2021 in the U.S. As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies.

Merchant Services 246

Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. As data privacy increases, it becomes more and more challenging to get data about [consumers] from other places.

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Merchant Services Payment Services Fulfillment Advertising 299

Inside Retail

JULY 6, 2021

The payment of GST on ‘ low-value imported goods ’ is to be reviewed by the Board of Taxation in order to ensure the tax, which was implemented in 2018 to give local brands an even playing field with international rivals, is operating as intended.

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Payment Services Consumer ATS 244

Retail TouchPoints

MARCH 3, 2022

Following the opening of 100 Ulta Beauty at Target shop-in-shops in 2021, Target will open more than 250 new locations by the end of 2022, with ambitious plans to eventually reach at least 800 locations. “We see substantial opportunities to build on our core capabilities to drive deeper guest engagement and long-term growth.”.

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Payment Services Shopping Planning Fulfillment 246

Inside Retail

OCTOBER 17, 2024

The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores.

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Finance Payment Services Advertising Accounting 306

Inside Retail

FEBRUARY 8, 2023

According to data analysed by ASBFEO of 7,000 big businesses collected by the federal government’s Payment Times Reporting Regulator , only 24 per cent of big businesses in the retail sector are paying its small business customers within 30 days. This was introduced as a mechanism to increase transparency, and improve payment performance.

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Payment Services Boutique Management Wholesale 195