Retail TouchPoints

AUGUST 12, 2024

The direct-to-consumer (DTC) brand landscape continues to evolve, with the gap between winners and losers widening. year over year — the highest the brand has seen since Q1 2021. Warby Parker Sees Ecommerce Growth Again For its second quarter of 2024, which ended on June 30, Warby Parker’s net revenue increased 13.3% the year prior.

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Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

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Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

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Retail TouchPoints

FEBRUARY 3, 2023

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Approximately 73% of consumers are omnichannel shoppers, so it’s a smart strategy to be in more than one place.

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Retail TouchPoints

JULY 13, 2023

RFID is the killer app for this for most products, and this can be augmented by the use of computervision.” Adoption also is rising because prices are dropping. In 2021, the average cost of an RFID tag was four cents , down 80% from 2011, according to McKinsey. As a result, IDTechEx expects 39.3

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Retail TouchPoints

MARCH 28, 2022

Our pilot with the innovative return platform reinforced the value simplified, in-person returns offer consumers and retailers alike,” said Kecia Steelman, COO of Ulta Beauty in a statement. “We’re We’re encouraged by the increased store traffic and in-store engagement the partnership drives.”.

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Retail TouchPoints

JULY 13, 2021

But what does this mean for 2021? The answer: savvy businesses should capitalize on the data they gathered as they begin planning for Q4 2021 — but also ensure they’re pulling in data from across the organization for the most complete picture possible. Even more impressively, online and non-store sales were up 23.9%, to $209 billion.

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. It changed consumer behavior and resulted in new buying habits.”

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Regardless, these communications will be crucial to whether holiday customers return throughout 2021. Consumer Expectations are Higher. Nine out of 10 consumers expect proactive updates on the progress of their packages.

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Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. More Online Sales Means More Returns. Retailers across the U.S.

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Retail TouchPoints

FEBRUARY 4, 2022

For the first time the tech giant broke out revenue from its advertising business (more than $31 billion in 2021 — see, you’re impressed) and announced that it will be raising the annual fee for its Prime subscription for the first time since 2018, from $119 a year to $139 a year. billion in Q4 2021, up 98.6% stock market’s history.

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Retail TouchPoints

NOVEMBER 9, 2021

Labor shortages, stressed supply chains and a major emphasis on ecommerce have turned fulfillment into one of the biggest challenges retailers will face in the 2021 holiday season. Data also can help retailers make the most of whatever inventory they already have in warehouses as shipping capacity becomes more limited during the busy season.

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Retail TouchPoints

MARCH 10, 2021

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree. Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

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Retail TouchPoints

MAY 18, 2022

However, shares dropped 11.38% to $131.35 following the results’ release on May 17 and continued dropping the morning of May 18, hitting $125.51. “We’re And we will work with our vendor partners from sourcing to production to shipping.”. Store comparable sales grew 3.3% billion in revenue.

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Retail TouchPoints

DECEMBER 23, 2022

Forrester also notes that over the past few years, retailers focused heavily on their ecommerce business and in-store fulfillment; as a result, they found out the hard way that their legacy and outdated technology stack impacted their agility and ability to respond to changing consumer behavior. Retail is already changing.

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365 Retail

NOVEMBER 7, 2024

Consumers Focus on Value, Favouring Major Discount Days The 2024 forecast anticipates a 6.1% Deal-hungry shoppers will again concentrate their spending over the Black Friday and Cyber Monday weekend,” says Vivek Pandya, lead analyst for Adobe Digital Insights, reflecting consumers’ continued focus on value. billion this season, an 8.3%

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Retail TouchPoints

DECEMBER 19, 2022

Last Crumb even drops limited amounts of special-flavored cookies. . Consumers are left disappointed, feeling cheated and let down. In 2021, face coverings and masks from stars like Kanye West saw a 154% average resell price increase from $82 to $208. The merchant-consumer relationship is built on trust.

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Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8 ATO fraud against U.S.

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Retail TouchPoints

JUNE 1, 2021

As online competition heats up, third-party marketplaces are proving to be a cost-effective and relatively low-risk way for retailers to expand their product offerings and capture consumer mindshare. In fact, many third-party marketplaces are nearly invisible to the end consumer. Some brands do choose a different tack.

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Inside Retail

OCTOBER 28, 2022

Amazon on Thursday forecast a slowdown in sales growth for the holiday season, disappointing Wall Street and warning that inflation-wary consumers and businesses had less money to spend. Prior holiday quarter sales growth was 9 per cent in 2021 and 38 per cent in 2020. US consumer confidence did a U-turn in October.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. To meet demand and avoid supply chain-related shortages, some major retailers are bulking up their inventories now.

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Retalon

APRIL 21, 2021

Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more. So how can retailers offer these options to consumers while lowering their costs?

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Retail TouchPoints

NOVEMBER 3, 2020

By creating narrower product assortments and limiting inventory levels — especially for product shipments headed to brick-and-mortar stores —merchants would gain the ability to react more quickly to changing consumer trends, and even potentially reduce their need for markdowns. Richard Maicki. Keith Jelinek.

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Retail TouchPoints

SEPTEMBER 22, 2022

Both 2020 and 2021 each had their own clear themes and pressures, and this holiday season will be defined by trying to understand what has changed. “ It’s really the tale of two years ,” said Matt Kramer, National Sector Leader, Consumer and Retail for KPMG US. as an outlier.

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Small Biz Trends

SEPTEMBER 18, 2021

And one of the best ways it makes these products available to small and medium online retailers like you is by offering drop shipping. And if you make your purchase during Super September (Sept 1- 30, 2021), you get an additional 10%-off. Currently there are more than 19 million Ready-To-Ship products with quick dispatch time.

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Retail TouchPoints

DECEMBER 6, 2021

This removes the cost and complexity of shipping furniture pieces for photoshoots, which is particularly difficult right now due to supply chain issues, as well as the difficulty of getting all the necessary staff in the same place at the same time. Creating the virtual showrooms was a fairly intuitive process.

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Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

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Independent Retailer

DECEMBER 27, 2022

After the pandemic-driven surge in consumer demand that triggered a frenzy of shipping activity and skyrocketing prices, logistics and transportation companies are signaling a fast slowdown. Shipping and wholesale prices are plunging and orders are not being placed as often. . Disruptions in the Container Shipping Industry.

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Retail TouchPoints

APRIL 25, 2023

Consumers expect convenient, interactive shopping experiences, from online to in-store and everything in between. On the B2B side, Merrell is using 3D and AR tech to sell their products via digital showrooms, prior to manufacturing and shipping, to increase speed to market, reduce costs and lower their carbon footprint.

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Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Retail Focus

APRIL 7, 2022

For many independent retailers in the UK, 2020 hid a lot of the post-Brexit trading cracks as their domestic sales skyrocketed during periods of lockdown when consumers were forced to stay at home and took to shopping more online. There are rules in place as part of EU trade deals that allow you to recover customs costs – tariff free.

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Retail TouchPoints

JUNE 24, 2024

As an extension of this mission, M.M.LaFleur first ventured into resale in March 2021, fulfilling a pent-up need as shown by strong demand for the brand on third-party sites like Facebook and Poshmark, Twidwell explained. Once an item is sold, M.M.LaFleur sends the seller a shipping label so she can easily send it to the final buyer.

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Rangeme

NOVEMBER 1, 2021

The 2021 Global Market: Fall Experience was a four-day virtual product discovery experience held October 18-22, facilitated by ECRM and powered by RangeMe. Plus, attendees got to join live educational sessions from top leaders and experts in the consumer packaged goods (CPG) and retail industry. During the session Giving the U.S.

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Inside Retail

DECEMBER 11, 2021

While consumers have been fairly forgiving with the elongated wait times and uncertainty, given the situation we’ve all found ourselves in, that patience may be starting to wear thin. One way to do that is by having smaller warehouses that are closer to where your consumer is,” said Orenstein. The problem.

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Retail TouchPoints

OCTOBER 24, 2022

We offer lots of added value for members, including pre-access to sneaker drops and free shipping within the UK. In fact, in May 2021 we dropped the “Man” from our company name — it was previously the Edit Man London. Our demographics are split 50-50 between male and female buyers.

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Retail TouchPoints

SEPTEMBER 9, 2020

Consumers stuck at home have had the time to thin out their wardrobes and make room in the garage — along with strong financial incentives to turn their possessions into cash. With consumers seeking bargains from home, online secondhand is set to grow 69% between 2019 and 2021, while the broader retail sector is projected to shrink 15%.”.

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