Retail TouchPoints

FEBRUARY 8, 2023

After announcing its ambitious franchising plans in May 2021, the retailer converted an existing Greensboro, N.C. The Vitamin Shoppe has opened the first of a planned dozen+ new franchise stores this year in Valparaiso, Ind. Vitamin Shoppe store to a franchise operation in February 2022 , but now the program is moving into a higher gear.

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard.

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Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The partnership is designed to enable Fujitsu to build a new retail solution by September 2021. Additionally, Brazilian retailer Lojas Americanas S.A.

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Retail TouchPoints

SEPTEMBER 30, 2020

The experience will be in nearly 200 Walmart supercenters by the end of January 2021, as well as in select Health Centers and Neighborhood Markets, and Walmart will expand the redesign to nearly 1,000 stores byQ1 2022. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. The fully autonomous NanoStore is customizable and can be operated in any location with Verizon 5G coverage. Autonomous Retail Becoming a Global Phenomenon. In the U.S.,

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Retail TouchPoints

MAY 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts.

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Retail TouchPoints

JANUARY 10, 2022

The Ochama shops, located in Leiden and Rotterdam, carry everything from food to home furnishings and are operated entirely by robots. Ochama takes a different approach from Amazon Go , which mimic traditional store shopping experiences in locations like a 10,400 -square-foot grocery store in Seattle.

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Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Retail TouchPoints

JUNE 9, 2022

During the past two years, Hudson has been enhancing its offerings with self-checkout technology and new store designs. The retailer announced its plans to deploy Amazon ’s Just Walk Out technology in select stores in early 2021.

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Retail TouchPoints

JANUARY 27, 2022

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. Walmart announced the store redesign effort in early 2021, and nearly 1,000 locations have been updated in accordance with the first phase. called “Time Well Spent.”

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Retail TouchPoints

SEPTEMBER 19, 2022

More than nine locations at NFL venues, including Las Vegas’ Allegiant Stadium and Nissan Stadium in Nashville, Tenn., We see a big opportunity to maximize underused space in numerous locations, from narrow concourses in venues and airports to high-traffic walkways on college campuses.

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Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Retail TouchPoints

MARCH 1, 2021

German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service stores across the country. The ground at the location does not have to be sealed for the wooden structure.

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Retail TouchPoints

NOVEMBER 16, 2022

A checkout area is now located in the back of the store and positioned in front of the salon space, which features a seating area. In October 2021, Ulta shared plans to open 50 new stores per year. billion during this period, up from $2 billion during Q2 2021. Fairfax, Va. and Austin, Texas.

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Retail TouchPoints

AUGUST 13, 2021

And then on the other side you have ecommerce technology advancing enough to be able to power headless capabilities, like a headless checkout within someone else’s app. But that’s a big systems challenge for merchants because [to do that] they’ve got to have multi-location inventory awareness. Can it be shipped to me?

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Retail TouchPoints

MARCH 22, 2023

Amazon has expanded its reach in the payments arena with the the launch of Express Payout for Amazon Pay merchants and the reported expansion of its cashierless checkout to 200 stores. The retailer declined to provide exact figures for its rate of expansion but noted that more than 69 locations used Amazon’s cashierless tech as of June 2022.

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Retail TouchPoints

JULY 25, 2022

in late 2021. However, shoppers can still order them online and pick them up at the Monroe location. Best Buy will open its first ever small-format, digital-first store in Monroe, N.C. The 5,000 -square foot shop will build on the small-format pilot program Best Buy started with a test model in Charlotte, N.C.

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Retail TouchPoints

JUNE 24, 2022

In October 2021, upscale resale marketplace The RealReal launched a Circular ReSource Lab in partnership with luxury fashion site Mytheresa. Flexible retail stores that double as labs have led to some of the most interesting innovations of the past few years, both customer-facing and on the back end.

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Retail TouchPoints

OCTOBER 26, 2022

New York City’s Meatpacking district already hosts a Starbucks Reserve Roastery, with other locations in Seattle, Shanghai, Milan, Tokyo and Chicago. Starbucks Pickup + Amazon Go later expanded to include another New York City location at 40 th Street and 8 th Avenue. With its Nov.

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Retail TouchPoints

JUNE 29, 2021

Some are testing delivery robots, others self-serve mobile kiosks, and some are simply retrofitting flagship, high-traffic locations with AI cameras and sensors. Which impulse items are people buying at checkout? As the pandemic continued, those retailers doubled down on their investments.

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Retail TouchPoints

MARCH 8, 2021

The retailer expects to open more brick-and-mortar stores this year, in addition to its partnership with Target to launch in-store shops in 2021. Ulta Beauty, along with competitors like Sephora , continue to bet on physical retail.

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Retail TouchPoints

MARCH 3, 2021

American Eagle (AE) kicked off its spring 2021 Jeans Are Forever campaign with the debut of its AE x Snapchat AR Jeans Guide, featuring a range of fashion denim for men and women. The two multi-URL 3D shoppable jeans lenses will allow users to view different types of 3D AE jeans in augmented reality using the world-facing camera.

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Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022. As a result, 78% of Americans will live within 10 miles of a Return Bar.

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Inside Retail

NOVEMBER 20, 2022

According to the Trigo CEO Michael Gabay, the Berlin location is nearly double the size of the Cologne store, where the concept debuted, and has additional offerings, such as promotional baskets, crates of beer and other bulk items, as well as pans and kitchen utensils. billion euros in 2021. Cutting down costs.

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Inside Retail

JUNE 29, 2023

It then uses in-built cameras to identify shelf-gaps, and assign suitable locations for products waiting to be shelved. It was designed to address one of the biggest pain points for customers – not being able to locate products – and it’s been really well-received,” Balter said.

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Retail TouchPoints

AUGUST 1, 2022

Available to retailers that also sell on the Amazon Marketplace, the expanded seller offering will see Amazon associates pick up and deliver online orders from retailers’ stores to Prime members who select the option at checkout. Seattle and Washington D.C. It’s like DoorDash for retail, with the Amazon logo on top. “We

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Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) So what changes should we expect to see in 2022? Here’s my take: 1.

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Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It For example, an easily navigable checkout page does little good when the product pages are frustrating for people with certain disabilities.

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Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand.

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Retail TouchPoints

SEPTEMBER 16, 2022

Amazon counts more than 160 million members of its Prime service and approximately 25 million are located in California. This perpetuates Amazon’s market dominance, allowing the company to make increasingly untenable demands on its merchants and costing consumers more at checkout across California. In the U.S.,

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Inside Retail

AUGUST 24, 2021

Today’s consumers are enjoying better standards of e-commerce than ever before – recent figures show 56 per cent of Australians now prefer to make purchases online, while 85 per cent are likely to purchase more at the digital checkout in 2021 over last year. Retailers’ prior investment in going digital has well and truly paid off.

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Retail Focus

OCTOBER 6, 2021

(NYSE: ANF), opened a new store on the 17th September 2021, located at 150 Regent Street in the heart of London’s busiest shopping district. The Abercrombie & Fitch Regent Street location is one of the most culturally significant stores we have opened globally.

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Retail TouchPoints

AUGUST 4, 2022

While many holiday shoppers favor online experiences to avoid waiting in endless checkout lines or battling over parking spaces, many now face competition from a new challenger: automated bad bots. In 2021, an analysis of web traffic data by Imperva Threat Research revealed that four out of every 10 shoppers on a retail site were not human.

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Retail TouchPoints

MAY 12, 2021

As 2020 came to a close, the company wanted to confirm that the changes made (and those being planned) set them up for success in 2021 and beyond. Creating bolder, more consistent signage in stores with supplemental audio announcements could also help with wayfinding and the ability to locate hand-washing stations throughout the store.

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Retail TouchPoints

MAY 13, 2021

The Happy Returns purchase follows PayPal’s acquisition of coupon plug-in Honey in January 2021. The Happy Returns network currently includes more than 2,600 drop-off locations in 1,200+ metro areas across the U.S. Terms of the deal were not disclosed.

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