Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As NCR has been an incredible partner along this journey and its self-checkout solution brings an important capability to our stores.

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Retail TouchPoints

MAY 12, 2021

Delek US Holdings will implement AI-powered self-checkout at more than 70 Delek DK convenience stores in Texas by late summer 2021, through a partnership with Mashgin. Mashgin’s autonomous self-checkout is 300% faster, frictionless, and social distance-friendly. Mobile wallet usage rose 60% to account for 9.6%

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Retail TouchPoints

DECEMBER 22, 2020

Nike plans to open 30 stores in the second half of 2021 as the retailer positions itself for long-term growth. It will continue to scale RFID capabilities across its stores in Europe, the Middle East and Africa to enable better product allocation and replenishment, and will test consumer-facing RFID capabilities like self-checkout in Korea.

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Retail TouchPoints

FEBRUARY 1, 2021

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Without seamless checkout and customer service options available across channels, customers will go elsewhere — especially now that more shopping is done online and consumers can switch to the competition with a quick click.

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Retail TouchPoints

AUGUST 29, 2023

Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods.

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Retail TouchPoints

NOVEMBER 28, 2024

Younger generations, especially millennials, increasingly rely on their digital wallet alone, with 28% (up from 25% in 2022 and 22% in 2021) planning to pay for gift purchases in 2024 using digital wallets. Mobile wallets and contactless payments offer a faster and more streamlined checkout experience.

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Payment Services Merchant Services Shopping Checkout 298

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021.

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Sporting Goods Drop-Shipping Shipping Checkout 275

Retail TouchPoints

OCTOBER 21, 2020

The AiFi solution delivers a checkout-free experience and provides a variety of customizations and operational tools to help retailers build and operate autonomous stores. With 330 stores slated to open in 2021, AiFi has partnerships with five of the top 10 U.S.

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Retail TouchPoints

MAY 20, 2022

Albertsons Companies will launch cart-based smart checkout technology later this year at select supermarkets throughout the country, in partnership with Veeve Smart Carts. Grocers such as Kroger adopted Caper AI technology in January 2021 for the launch of its KroGO-branded smart carts. in a statement. “Our

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Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023.

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Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

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Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

JANUARY 14, 2022

Bolt raised $355 million in its Series E funding round, bringing the checkout and shopper network solution provider’s funding total to nearly $1 billion. Bolt generated significant results in 2021, growing GMV per merchant by 80% and increasing its number of accounts and transactions by 180% and 200% , respectively, year-over-year.

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Retail TouchPoints

APRIL 5, 2021

So after a year of such rapid transformation, what can we expect to see in 2021? With the economy not expected to recover to pre-COVID-19 levels for some time, this is a trend we see continuing into 2021. In 2021, it won’t be adequate for merchants to only support card transactions online if they want to stand out in a crowded market.

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Merchant Services Payment Services Checkout Consumer 257

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. higher than 2020’s, although it was not yet back up to 2019 levels (Black Friday 2021 was down 28.3% Store traffic was 47.5%

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Retail TouchPoints

JUNE 28, 2022

German supermarket chain REWE Group has introduced autonomous store technology at a 4,300-square-foot Schönhauser Allee location in Berlin’s Prenzlauer Berg neighborhood, using Tel Aviv, Israel-based Trigo frictionless checkout.

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Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Consumers shopping autonomously check in using an AiFi app, or they can continue to shop as usual with a cashier at checkout ( check out a video demo here ).

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Retail TouchPoints

NOVEMBER 3, 2021

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Simplifying Checkout In this case, “simplifying checkout” means embracing “self-checkout.”

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Payment Services Checkout Fulfillment Kiosk 363

Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard.

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Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

JULY 8, 2024

Target is committed to creating an easy and convenient checkout experience, and that includes providing our guests with numerous ways to pay, including our new Target Circle Cards (formerly known as Target RedCard); cash; digital wallets; SNAP/EBT; buy now, pay later services; and credit and debit cards,” according to a Target spokesperson.

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Payment Services Supermarket Checkout Marketing 290

Retail TouchPoints

MAY 17, 2024

This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. But there is a more middle-of-the-road area of self-checkout that is currently growing by leaps and bounds — smart carts.

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Retail TouchPoints

DECEMBER 8, 2020

Zippin and Fujitsu Limited have formed a new partnership that makes Fujitsu an exclusive distributor of Zippin’s checkout-free solution in Japan. The partnership is designed to enable Fujitsu to build a new retail solution by September 2021. Additionally, Brazilian retailer Lojas Americanas S.A.

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Retail TouchPoints

SEPTEMBER 30, 2020

The experience will be in nearly 200 Walmart supercenters by the end of January 2021, as well as in select Health Centers and Neighborhood Markets, and Walmart will expand the redesign to nearly 1,000 stores byQ1 2022. Select locations will also have Scan & Go to help customers manage their checkout directly.

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Shopping Checkout Payment Services Kiosk 301

Retail TouchPoints

FEBRUARY 17, 2021

This brings the solution provider’s total funding above $1 billion , which will enable Standard to execute at scale its plans to outfit more than 50,000 checkout-free stores in the next five years. Compass Group worked with Standard to open its first public stores at the University of Houston and in office buildings in Charlotte, N.C.

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Retail TouchPoints

DECEMBER 16, 2021

The fashion brand has continued building out its digital offerings in 2021 with the launch of StyleConnect , a clienteling and mobile checkout tool, and the appointment of Jay Topper as Chief Digital Officer. Walmart GoLocal, which launched in August 2021 , has already onboarded retail partners including The Home Depot.

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Clienteling Checkout Fashion Marketing 298

Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Checkout Shopping Customer Experience Returns 334

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. As autonomous checkout continues to pick up speed, retailers and tech-providers are teaming up to deploy the offering across the globe. In the U.S.,

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Checkout ATS Supermarket Shopping 300

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

APRIL 30, 2024

Truist Park in Atlanta is another stadium recognizing the impact of fast concessions and the huge success of self-checkout in grocery and retail stores worldwide. Last year, it implemented several self-checkout stations for its market concessions. Leaving the Friction in the Dugout For some, that’s still too much human interaction.

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Checkout Customer Experience Merchandise Store Consumer 285

Retail Focus

OCTOBER 23, 2024

However, since Britain’s exit from the European single market in 2021, Denby had been challenged by the complexity of meeting new regulations required to get its products into the Eurozone. The new checkout was launched at the end of April 2024 and Bullas noted that the customer experience immediately improved.

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Retail Times

FEBRUARY 28, 2025

Aldi is working with National Lottery operator Allwyn to offer The National Lottery at all self-checkouts across its UK stores. National Lottery draw games have been available to buy from colleagues at Aldi stores since 2021, but will now be offered to all self-checkout users for the first time.

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Retail TouchPoints

OCTOBER 21, 2022

alone in 2021 and has the potential to double in the next three to five years. For the enterprise solutions we have Pay with Venmo checkout, which is the integrated checkout button that you see as you’re checking out with large businesses such as the Grubhub s and Lyft s of the world. Denise Leonhard, VP and GM, Venmo.

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Retail TouchPoints

AUGUST 13, 2021

And then on the other side you have ecommerce technology advancing enough to be able to power headless capabilities, like a headless checkout within someone else’s app.

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Merchant Services Payment Services Fulfillment Advertising 299

Retail TouchPoints

JUNE 9, 2022

During the past two years, Hudson has been enhancing its offerings with self-checkout technology and new store designs. The retailer announced its plans to deploy Amazon ’s Just Walk Out technology in select stores in early 2021.

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Retail TouchPoints

JUNE 1, 2022

And 2021 was itself a record year for foot traffic. It’s also why retailers are spending billions on new store openings, up 13% versus 2021. Checkout is moving to frictionless. About half of all checkout lanes are self-checkout and this percentage is growing weekly. The good news for shoppers? The bad news?

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Checkout Location Shopping Consumer 299

Retail TouchPoints

FEBRUARY 11, 2021

The machine can reach and disinfect store spaces including shelves, aisles and checkout areas. Badger Technologies and UVDI will conduct micro-efficacy testing and in-store pilots of the Badger UV Disinfect robot during the first quarter of 2021 to further develop its retail automation and infection prevention capabilities.

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Retail TouchPoints

JANUARY 10, 2022

Wundermart , which opened its first UK store in October 2021, plans to operate 10,000 cashierless convenience stores in a partnership with contactless checkout company AiFi. Additionally, these aren’t the only two retailers opening automated stores in Europe, nor the only two concepts for how they will operate.

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Home Furnishings Checkout Location Planning 279

Retail TouchPoints

DECEMBER 7, 2021

Ship2Me selections can be added to a cart alongside any Giant Pickup or Giant Delivers orders in a single seamless checkout process. “At The service will be available to Giant customers in Washington, D.C., Maryland, Virginia and Delaware.

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Beauty and Health Outdoor Checkout Advertising 298