Retail TouchPoints

MAY 2, 2022

The suit is based on Bolt’s promise to provide its AllPass subscription service, which would have worked across all of ABG’s retail brands to allow shoppers to receive free shipping and product discounts. In 2021, Bolt grew its number of accounts by 180% and number of transactions by 200%.

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Checkout Shipping Payment Services Accounting 272

Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Import and Export — a Brexit Conundrum. Import and Export — a Brexit Conundrum.

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Shipping Supermarket Consumer Accounting 267

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Account takeover fraud trends pose additional risks. Consider that in the U.S.,

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Merchant Services Drop-Shipping Payment Services Shipping 244

Retail TouchPoints

NOVEMBER 17, 2021

On the one hand, retail sales trended upward in August 2021 , with specific economic stimulus measures apparently to credit. We know, based on our State of the In-Store Experience 2021 Report , that there remains strong consumer demand for brick-and-mortar retail experiences. trillion in retail sales in 2021.

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Checkout Shopping Customer Experience Returns 331

Retail TouchPoints

OCTOBER 28, 2021

Add this product surplus to heightened consumer concern about shipping times and product availability, and you have all the makings of a secondhand-heavy holiday season. Collectively, that would account for approximately $69.2 billion in spending on previously owned items in 2021, an increase of 24% from the $55.9

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Shipping Consumer Accounting Apparel 274

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Focus on key automation. Subject lines up to seven words have the highest open rates.

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Marketing Shipping Promotions Accounting 330

Retail TouchPoints

MARCH 10, 2021

Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree. “The Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

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Fulfillment Drop-Shipping Apparel Shipping 270

Retail TouchPoints

JULY 26, 2022

In fact, Salesforce has already predicted that the modest growth of the 2021 holiday shopping season could foreshadow this year , with Q1 data showing a 3% YoY decrease in global digital sales. and shoppers placed 12% fewer orders worldwide compared to the same period in 2021. Loyalty Shifts to Value.

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Drop-Shipping Fulfillment Consumer Shipping 297

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Those trends are set to continue in 2021.

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Payment Services Shipping Accounting Management 293

Retail TouchPoints

NOVEMBER 5, 2021

With port delays, extended delivery times and increased consumer demand, what can retailers do to salvage the 2021 holiday season? Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. Can I do this for Holiday Season 2021? Absolutely!

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Marketing Advertising Consumer Shipping 300

Retail TouchPoints

FEBRUARY 16, 2022

The audience of people with disabilities is larger than most people think ,” said Geoff Freed, Director of Perkins Access Consulting during a session at the 2021 Retail Innovation Conference. “It Make sure the “Sign In” and “Create an Account” links are easily located and can be recognized by a screen reader for visually impaired users.

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Shopping Checkout Accounting Shipping 313

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. with BNPL orders in 2021 up 44% compared to 2019 and 3% over 2020, according to the Adobe Digital Economy Index. “In

Consumer 261

Consumer Merchant Services Payment Services Drop-Shipping 261

Inside Retail

APRIL 22, 2021

According to the latest data from Australia Post, more than four in five households shopped online in early 2021 – an all-time high that’s been rising steadily since the global pandemic first sent people to online channels in record numbers. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. .

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Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

DECEMBER 20, 2022

In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016. These accounts generated 64 million posts to promote imitation products, up more than 300% from 2016. In 2021, U.S. Fighting Back Against Fakes.

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Accounting Promotions Management Location 56

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. As just one example, Chewy was a pandemic winner, but the company spent more than half a billion dollars marketing to consumers in 2021.

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Merchant Services Returns Shipping Payment Services 274

Retail Focus

MAY 27, 2021

As we enter the second quarter of 2021, the UK continues to live under social restrictions. billion market, while online stores accounted for £22.3 Here, we look at how retailers can be more sustainable in 2021 and thereafter. . That’s our list of ways retailers can be more sustainable in 2021.

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Shipping Accounting Returns Consumer 130

Inside Retail

MARCH 17, 2022

The Digital Life Index 2021 survey highlights that when shopping online, Australians are more likely to buy from a brand that offers an easy-to-navigate interface on a website or mobile app (57 per cent), while 46 per cent show preference for an easy way to manage returns. . For the customer, this is convenient and saves time. Endless aisle.

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Checkout Drop-Shipping Payment Services Inventory Management 246

Retail TouchPoints

DECEMBER 23, 2022

Discounting and perks like free shipping have been successful drivers of Black Friday and Cyber Monday campaigns; however, dropping prices is not a winning strategy that creates a path to profitability. Minimizing perks like free shipping and employing more efficient acquisition models will also fuel topline growth.

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Drop-Shipping Shipping Management Accounting 242

Inside Retail

MARCH 20, 2023

It] is regarded as one of the consistently top performing brands amongst our wholesale accounts,” Dahl-Thorup said. According to Dahl-Thorup, Bestseller has reduced emissions by over 80 per cent, with all energy consumption in Bestseller owned and operated buildings in Europe being driven by solar power from 2021.

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Wholesale Fashion Shipping Department Stores 236

Retail TouchPoints

FEBRUARY 9, 2021

Bolstering that finding is research by eMarketer which indicates that direct-to-consumer (D2C) ecommerce sales will expand to $18 billion in 2021. Seize every opportunity from home page to the shipping confirmation to say who you are, what you offer and why your brand is stellar. Elevate your omnichannel strategy.

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Shipping Consumer Shopping Accessories 300

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Another easy step: Drop account creation requirements and allow guest checkout.

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Payment Services Checkout Drop-Shipping Customer Retention 290

Retail TouchPoints

NOVEMBER 25, 2020

Mejuri sells through multiple channels, including ecommerce, call center and physical store locations, processing orders for fulfillment across multiple locations and a variety of shipping methods. Mejuri uses the real-time tracking to swiftly, and fluidly, pivot strategies. “A

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Markdowns Fulfillment Shipping Marketing Spend 200

Retail TouchPoints

NOVEMBER 20, 2023

billion in 2021. External Theft According to the NRF, shoplifting and other forms of external theft, including burglary, accounted for 37% of reported shrink in 2022. Optimize inventory management: Like damaged products and shipping errors, theft can negatively impact retail inventory management.

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Payment Services Sporting Goods Inventory Management Loss Prevention 307

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. Before the pandemic, ecommerce accounted for approximately 16% of all retail. Customers don’t just want to buy a product — they want an experience. The answer? Cloud-native microservices.

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Payment Services Shipping Customer Experience Consumer 261

Retail TouchPoints

APRIL 9, 2021

In 2020, customers who used search on FastGrowingTrees were 6X more likely to convert, spent 7X longer per visit and accounted for 28% of overall revenue. In particular, the difficulty and cost of shipping large, unwieldly products — products that can die, mind you — across the country has presented a unique ecommerce challenge.

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Shipping Fulfillment Marketing Accounting 259

Retail TouchPoints

OCTOBER 20, 2021

On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic. To account for this, some retailers have shifted to a hybrid model of livestreamed in-store events.

Sporting Goods 261

Sporting Goods Accounting Promotions Consumer 261

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Regardless, these communications will be crucial to whether holiday customers return throughout 2021. of total U.S. holiday retail — are expected to decline 4.7% Consumers Want Options.

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Drop-Shipping Shipping Consumer Planning 186

Inside Retail

AUGUST 22, 2021

Country manager for the company’s Australia/New Zealand territory David Boyer said that the changing habits towards increased consumer e-commerce spending – which developed over the course of the pandemic – have remained relatively undisturbed in 2021.

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Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

FEBRUARY 4, 2021

Amazon placed an order for 100,000 electric vans from Rivian in August 2020, and the first part of the fleet will begin making deliveries in 15 cities over the course of 2021, starting with Los Angeles. Electric Delivery Vans Launching in 15 Cities. Data Analysis Leads to More Efficient Packaging.

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Shipping Accounting Returns Planning 171

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. That number was even higher in January 2021. “

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Returns Merchant Services Drop-Shipping Consumer 312

Retail TouchPoints

AUGUST 5, 2024

In 2021 the retailer opened its first store outside the Northeast and now operates 13 stores in Florida, and in 2022 The Paper Store opened its first Signature Store, featuring a 12,000-square-foot footprint — double its previous stores’ average size — and new ways for customers to shop.

Inventory Management 260

Inventory Management Point of Sale Promotions Jewelry 260

Retail TouchPoints

JULY 8, 2021

According to Merkle’s 2021 Loyalty Barometer report , 81% of consumers want relationships with their favorite brands. Retailers are likely already working on ways to accelerate shipping to compete with the likes of Amazon Prime’s two-day offering, but it’s worth considering the impact of even faster shipping.

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ATS Grocer Fulfillment Shipping 261

Cisco Retail

NOVEMBER 29, 2021

It was so amazing to return to London for the Black Hat Europe 2021 Network Operations Center (NOC). The first challenge we faced was configuring the iPads and iPhones with the contractor in Germany before they shipped to London. Again, wiping 70 devices ( Black Hat USA 2021 had 300 devices!) Mobile Device Setup, by Paul Fidler.

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Management Shipping Accounting Location 140

Retail TouchPoints

JUNE 18, 2024

“The second [group to likely lose share] is the marketplaces, where there was such a value on immediacy,” but with all the economic pressure on consumers there will be a greater willingness to trade off speed for free shipping and lower-priced items. We haven’t seen rising container costs since 2021.

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Consumer Shopping Shipping Marketing 282

Retail TouchPoints

SEPTEMBER 26, 2022

livestreaming ecommerce market will grow to $65 billion in 2026 , which will account for 5% of all ecommerce sales. Above all, have fun with live selling: 41% of consumers say that entertainment is the top reason why they watch livestreams, compared to 25% of consumers in 2021. Live Shopping is Here to Stay. It’s About Entertainment.

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Consumer Shopping Shipping Accounting 261

Small Biz Trends

JULY 1, 2022

Small businesses in California have been recently reminded of the July 27, 2022, deadline to apply for an SBA federal disaster loan for economic injury caused by the pipeline oil spill in Orange County that began October 2, 2021. The damage was likely caused by one or more ship anchors catching on the pipe and dragging it along the sea bed.

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Telecommunications Shipping Accounting ATS 98

Retail TouchPoints

JANUARY 11, 2022

In March 2021, the EU’s Sustainable Finance Disclosure Regulation (SFDR) also went into effect to encourage EU asset managers to disclose how they’re considering sustainability in their investment decisions. They’re putting pressure on each other to take responsibility for how products are sourced, produced and shipped,” he explained.

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Consumer Merchant Services Fashion Accounting 313