Retail TouchPoints

MAY 16, 2022

has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest.

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Merchant Services Payment Services Accounting Consumer 239

Retail TouchPoints

MARCH 3, 2022

Following the opening of 100 Ulta Beauty at Target shop-in-shops in 2021, Target will open more than 250 new locations by the end of 2022, with ambitious plans to eventually reach at least 800 locations. “We see substantial opportunities to build on our core capabilities to drive deeper guest engagement and long-term growth.”.

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Payment Services Shopping Planning Fulfillment 246

Inside Retail

SEPTEMBER 3, 2024

Technological advancements over the past decade revolutionised the way consumers pay for goods and services. Phones and smartwatches are now regularly used to make payments, more recently complemented by such emerging options as buy-now-pay-later and cryptocurrencies. This happens across all payment methods.

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Merchant Services Payment Services Consumer Promotions 147

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Digital wallet usage is expected to account for 40.5%

Merchant Services 299

Merchant Services Payment Services Checkout Accounting 299

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. But when it came to alternative payments, BNPL was the star. trillion , up from $1.1 18 and Dec.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

FEBRUARY 11, 2021

In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. CSR accountability will be a point of competitive differentiation and a matter of law. Using augmented reality to facilitate virtual try-ons is proving to reduce return rates. Send us your picks.

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Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

FEBRUARY 11, 2021

of retail sales in China will come from ecommerce in 2021. If the forecast bears out, this will be a major milestone for online commerce, marking the first time that digital sales will account for a majority of all retail sales in any country worldwide. of all retail sales in 2021, while in the U.S. of the country’s total.

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Payment Services Accounting Shopping ATS 182

365 Retail

DECEMBER 2, 2022

trillion in 2021, and that figure is going to continue swelling in the future. One of the most important aspects of an eCommerce site nowadays is to make sure that the payment process goes as smoothly as possible. Easy Payments are Hugely Important. Mobile eCommerce revenue alone topped $3.56

Payment Services 98

Payment Services Advertising Accounting Marketing 98

Retail TouchPoints

AUGUST 29, 2023

Students, faculty and staff scan a QR code to enter the store, pick their items and leave, with the payment deducted from their student meal plan or other stored payment methods. Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland.

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Checkout Payment Services ATS Accounting 242

Small Biz Trends

NOVEMBER 9, 2022

The Internal Revenue Service (IRS) has reminded taxpayers accepting payments through payment cards and third-party network transactions that they may receive 1099-K forms for sales over $600 in early 2023. New 1099-K Reporting Rule. Where To Get Help with Tax Filling?

Payment Services 98

Payment Services Returns Accounting Planning 98

Inside Retail

DECEMBER 1, 2022

With Christmas just around the corner, it’s important to stay vigilant as scams and fraud can happen to any business that accepts debit and credit card payments, and can have a significant financial and reputational impact at this time of year. Tools like 3DSecure can help with these additional security processes.

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Merchant Services Payment Services Accounting Finance 147

Inside Retail

AUGUST 8, 2023

Super apps in Asia are trendy, and with good reason: they gather together a number of essential everyday services onto a single, easy-to-use platform. Sea, for example, provides an integrated suite of e-commerce (through Shopee), digital entertainment and financial services. Financial services accounted for $412.8

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Merchant Services Payment Services Accounting Finance 130

Retail TouchPoints

NOVEMBER 20, 2023

billion in 2021. As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. This represents the greatest source of loss for retailers of all sizes.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. million applications to start new businesses through September 2021. million applications to start new businesses through September 2021. These can all be categorized as customer service-type chargebacks.

Merchant Services 278

Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. Apparel and beauty companies accounted for 80.1% with late payments, fees, etc.].

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Consumer Payment Services Apparel Accounting 262

Retail TouchPoints

JULY 25, 2022

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

Payment Services 243

Payment Services Advertising Accounting Consumer 243

Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

Payment Services 299

Payment Services Planning Accounting Marketing 299

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Small Biz Trends

JUNE 29, 2023

The customer service representative emerges as a pivotal figure, often embodying the company’s image. This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Small Biz Trends

SEPTEMBER 12, 2022

The Internal Revenue Service (IRS) has announced to taxpayers who pay estimated taxes that the deadline to submit their third quarter payment is September 15, 2022. tax system operates on a pay-as-you-go basis where taxpayers are required to pay most of their tax during the year, as they earn or receive income.

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Payment Services Returns Accounting ATS 105

Cisco Retail

AUGUST 26, 2022

A significant portion of countries with Cisco operations have established laws and policies around net zero goals. With the hybrid work model, many companies determined that building and construction emissions account for 37 percent of greenhouse gases (GHGs) globally, according to the 2021 Global Status Report for Buildings and Construction.

Payment Services 98

Payment Services Accounting Returns Management 98

Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

Payment Services 278

Payment Services Accounting Promotions Customer Experience 278

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options. Streamline Your Checkout Process for Busy Parents and Students.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

Payment Services 263

Payment Services Finance Accounting Shopping 263

Inside Retail

JANUARY 10, 2023

BNPL services are gradually gaining prominence in Singapore, with a growing preference for flexible payment methods among consumers,” Neralla Rama Ravi Teja, a retail analyst at GlobalData, told Inside Retail. BNPL payments were expected to reach US$1.1 BNPL payments were expected to reach US$1.1 Rise of online payments.

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Payment Services Consumer Finance Apparel 130

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. By 2025, buy now, pay later is projected to account for 1.6% ($941 billion ) of global POS transaction value.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

JANUARY 11, 2021

“As part of the ONE RETAIL approach, we combine a variety of consumer journeys into one and put our smartphone app at the center of the entire shopping process,” explained Ekaterina Sokolova, CFO of M.Video Eldorado Group in an interview with Retail TouchPoints. “We Machine Learning-Powered Analytics Now Central to Demand Forecasting.

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Payment Services Location Fulfillment Customer Experience 301

Inside Retail

AUGUST 2, 2022

This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. . One crucial area is merchant fraud, and any business taking card payments is vulnerable. This is where card data and even entire customer identities can be stolen.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

Retail TouchPoints

JUNE 22, 2022

Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.

Merchant Services 289

Merchant Services Payment Services Social Commerce Shopping 289

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. So how do we keep from alienating good customers while still filtering out bad actors taking aim from every angle — including false reviews, fake accounts and more? This is a fairly new concept.

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Merchant Services Payment Services Accounting Customer Experience 264

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

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Payment Services Customer Retention Customer Experience Marketing 175

365 Retail

MAY 13, 2022

The new function enables individual sellers and small businesses to accept contactless payments in-person directly on their Android mobile devices, with no additional hardware and no additional fees. in September 2021 to £15.30 in December 2021. The solution works on devices with Android 8.0 and NFC capabilities.

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Payment Services Finance Accounting Shopping 73

Retail TouchPoints

JUNE 17, 2022

You can have one backend system, one accounting system and use one marketing agency to manage multiple brands. There are many operational efficiencies and synergies. So fast forward to today and we have approximately 96 active aggregators operating globally. We, Accel Club, raised $170 million funding in November 2021.

Payment Services 305

Payment Services Accounting Marketing Fulfillment 305

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 297

Payment Services Fulfillment Consumer Returns 297

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Those trends are set to continue in 2021. This is no small undertaking. Adopt a zero trust approach.

Payment Services 299

Payment Services Shipping Accounting Management 299