Retail TouchPoints

MARCH 5, 2021

The company is planning to open 100 new stores this year while at the same time relocating or closing 25 existing stores, bringing the net total of new stores in 2021 to 75. 30, 2021, total sales increased 4% to $2.3 For the 13 weeks ended Jan. I was pleased with how we navigated this trend, and utilized core Burlington 2.0

Planning 264

Planning Location Store Operations Accounting 264

Retail TouchPoints

AUGUST 4, 2023

Micro markets are one of the key self-service options that are becoming increasingly popular in airports. Micro markets also offer simple and secure payment options, allowing tourists to pay with their credit card and not have to worry about taking out or exchanging cash. Before relocating to Hunt Valley, Md.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. The shopping behemoth accounts for over half the ecommerce market on its own. Additionally, Amazon has acquired Whole Foods Market for $13.4 The lingering impact of COVID-19.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. Forget About Personalization, Focus on Relevancy.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I It’s driving customers into a dark secondary market, where they risk buying a lemon, or, worse, a fake,” he stressed.

Marketing 264

Marketing ATS Consumer Accounting 264

Retail TouchPoints

JANUARY 21, 2021

The six-day NRF 2021 Chapter One , which will wrap up on Jan. Customer Experience: Chewy “innovated extensively” in order to adapt to consumer demand and broader market conditions. “We Like many luxury brands, Moschino had to pivot its marketing and commerce strategies to adapt to the realities of COVID.

Beauty and Health 261

Beauty and Health Customer Experience Marketing Consumer 261

Retail TouchPoints

NOVEMBER 25, 2024

Following an independent investigation and forensic analysis, Macy’s said it identified “a single employee with responsibility for small package delivery expense accounting” who had intentionally made erroneous accounting entries to hide approximately $132 to $154 million in delivery expenses from Q4 2021 to this current quarter.

Accounting 279

Accounting Promotions Location Management 279

Retail TouchPoints

DECEMBER 29, 2021

Quartile , which provides advertising optimization services to ecommerce marketplace sellers, has purchased performance marketing solution provider Sidecar. Quartile expects that the acquisition will double its amount of advertising spend under management to $2 billion in 2021. Financial terms of the deal were not disclosed.

Advertising 275

Advertising Accounting Marketing Retail Marketing 275

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

FEBRUARY 11, 2021

CSR accountability will be a point of competitive differentiation and a matter of law. Some time in 2021 you’ll be on a Zoom call and a panelist will say, “We used 2020 to tackle important digital transformation projects that had been back-burnered.” Here’s to a safe, healthy, prosperous 2021. On-Demand Manufacturing.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

DECEMBER 7, 2021

earlier in 2021 and faces stiff competition from established U.S. But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S.

Accounting 298

Accounting Supermarket Marketing Management 298

Retail TouchPoints

NOVEMBER 29, 2021

The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

Shopping 312

Shopping Shipping Consumer Planning 312

Retail TouchPoints

JULY 8, 2022

GameStop has named Diana Saadeh-Jajeh, the retailer’s Chief Accounting Officer, as CFO, effective immediately. After making more than 600 corporate hires in 2021 and the first half of 2022, we have a stronger understanding of our transformation needs,” said Matt Furlong, CEO of GameStop in the memo. year-over-year to $483.7

Accounting 305

Accounting Accessories Planning Marketing 305

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

Accounting 350

Accounting Shopping Consumer ATS 350

Retail TouchPoints

DECEMBER 16, 2022

The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally. DressX has developed a carbon calculation methodology for digital fashion and proposed a patent validated by The Carbon Accounting Company.

Fashion 289

Fashion Accounting Consumer Promotions 289

Retail TouchPoints

MARCH 5, 2021

Bed Bath & Beyond will launch at least eight new owned brands in fiscal 2021, with six debuting sequentially in the first six months of the fiscal year, which begins March 2021. Bed Bath & Beyond expects the sales penetration of owned brands to grow from approximately 10% to approximately 30% within the first three years.

Accounting 242

Accounting Planning Marketing Shopping 242

Retail TouchPoints

JULY 31, 2023

GameStop will replace its departing CFO Diana Saadeh-Jajeh with Daniel Moore, who will take on the roles of Principal Accounting Officer and interim Principal Financial Officer effective Aug. Furlong and Recupero, both former Amazon executives, had been brought on in June 2021. The troubled retailer reported a $50.5

Accounting 246

Accounting ATS Marketing 246

Retail TouchPoints

MAY 18, 2021

Bed Bath & Beyond has named John Barresi as SVP of Finance and Chief Accounting Officer, as the retailer continues to bolster its leadership team as part of its three-year transformation strategy. Barresi will join Bed Bath & Beyond on June 7, 2021, reporting directly to EVP and CFO Gustavo Arnal.

Finance 230

Finance Accounting Planning Promotions 230

Retail TouchPoints

JUNE 15, 2022

The big differentiator is that Google insists its aim is not make the actual sale, but rather to support product discovery: “We’re indifferent on where the shopping journey ends, where that transaction takes place,” Matt Madrigal, VP and General Manager of Merchant Shopping at Google told Retail TouchPoints in a 2021 interview.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Mattress Firm first announced in September 2021 that it had confidentially filed to go public. In its fiscal year ended Sept. to hit approximately $4.4

Specialty Retailers 278

Specialty Retailers Accounting Location Returns 278

Retail TouchPoints

FEBRUARY 12, 2021

For that reason, market research provider Euromonitor International has identified resilience and adaptability as the two driving forces of consumer behavior in the coming months in its recent report, Top 10 Global Consumer Trends 2021. Here are five key takeaways: The 2021 Consumer is Craving Convenience.

Consumer 347

Consumer Customer Experience Accounting Shopping 347

Retail TouchPoints

MARCH 24, 2021

As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry. As a bonus, Beam is using the consumer data gathered via the quizzes to create more personalized marketing communications.

Consumer 317

Consumer Advertising Marketing Accounting 317

Retail TouchPoints

AUGUST 3, 2022

The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

Social Commerce 298

Social Commerce Accounting Marketing Planning 298

Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. The Chinese ecommerce market is expected to be worth $3.3 We believe that the partnership will unlock the huge potential of the Chinese market for brands outside of China. 31, 2021, U.S. trillion by 2025, according to GlobalData.

Merchant Services 264

Merchant Services Fulfillment Accounting Marketing 264

Retail TouchPoints

JULY 28, 2021

Klarna announced the acquisition of social shopping platform HERO in early July 2021, followed just two weeks later by news of the acquisition of shoppable content solution APPRL. Social commerce is expected to account for $84 billion in U.S. retail sales by 2024 , with 40% of U.S.

Social Commerce 264

Social Commerce Payment Services Comparison Shopping Shopping 264

Retail TouchPoints

DECEMBER 6, 2024

That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that spans marketing, product development and even store design. Reimagined marketing creative and campaigns that authentically demonstrate the new realities of modern parenthood.

Visual Merchandising 288

Visual Merchandising Apparel Marketing Fashion 288

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. So how do we keep from alienating good customers while still filtering out bad actors taking aim from every angle — including false reviews, fake accounts and more? This is a fairly new concept.

Merchant Services 264

Merchant Services Payment Services Accounting Customer Experience 264

Retail TouchPoints

SEPTEMBER 27, 2023

leaving 15 stores in this market. in 2021 and in line with shrink rates seen in 2020 and 2019. billion in 2021. Theft, both internal and external, accounts for 65% of shrink, although it can reach as high as 70% in certain verticals. When calculated as a percentage of total retail sales, shrink represented $112.1

Sporting Goods 264

Sporting Goods Store Operations Location Accounting 264

Retail TouchPoints

MAY 5, 2022

Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Former PVH Corp.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

DECEMBER 15, 2022

Loyalty solution provider Clarus Commerce has officially rebranded as ebbo in the wake of its acquisition of PrizeLogic in late 2021. The new branding was created to signify the combination of Clarus Commerce’s loyalty offerings and PrizeLogic’s loyalty, promotion and rebate programs.

Customer Retention 263

Customer Retention Accounting Promotions Management 263

Retail TouchPoints

FEBRUARY 8, 2022

Peloton continues to deal with challenges including two unfortunate media portrayals and mid-2021 product recalls following reports of 70 injuries and one death. Additionally, Peloton will cut global positions across nearly all business operations to “streamline reporting structures and create clearer lines of accountability.”

Operating Expenses 289

Operating Expenses Accounting Planning ATS 289

Retail TouchPoints

JULY 9, 2020

Leading into the pandemic, the luxury category had a positive outlook, according to Bain , with the overall market growing by 4% annually, and reaching an estimated $1.5 China’s influence on the luxury market is significant, accounting for 35 % of luxury purchases worldwide, according to Willersdorf.

Clienteling 311

Clienteling Consumer Accounting Boutique 311

Retail TouchPoints

JULY 22, 2021

2021 is set to be both, with an eager consumer base and historical precedent on its side. The dates for 2021 have yet to be announced, but one thing is sure — expectations are high following the Year of COVID ecommerce boom. brands looking to enter the China market, 11.11 brands looking to enter the China market, 11.11

Merchant Services 328

Merchant Services Consumer Shopping Accounting 328

Retail TouchPoints

SEPTEMBER 18, 2023

Fox pointed out that the fine is based on the way settings and features worked on the app three years ago, and since that time many of these issues have already been addressed, most of them before DPC began its probe in September 2021. An inquiry by the DPC found that between July 31, 2020 and Dec.

Accounting 275

Accounting Location Marketing 275

Retail TouchPoints

APRIL 4, 2023

In 2022, Amazon said it stopped more than 800,000 attempts by bad actors to create new selling accounts, down from 2.5 million attempts in 2021 and 6 million attempts in 2020. Holding counterfeiters accountable legally. This is coupled with advancements in the company’s machine learning-based detection capabilities.

Accounting 264

Accounting Consumer Shopping Marketing 264

Inside Retail

APRIL 27, 2021

If companies could invest in working capital, they were able to capture market opportunities and acquire customers faster than ever before. The increased pricing attractiveness has incentivised many able retailers to pursue ASX listings rather than private market transactions. To download the report, click here.

Accounting 246

Accounting Marketing Consumer Shopping 246