Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Target’s Store-Based Fulfillment Model Drives Convenience. Target’s physical comparable sales grew 8.9%

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Focus on key automation. Greg Zakowicz is a Senior Ecommerce Expert at Omnisend.

Marketing 334

Marketing Shipping Promotions Accounting 334

Retail Focus

OCTOBER 30, 2024

Adaptability and Market Responsiveness : Applying a hyper-local strategy enables luxury brands to be more agile and responsive to market trends. This adaptability helps luxury brands innovate while reducing the risks associated with entering new markets or launching experimental collections. market, making it a notable example.

Location 246

Location Consumer Store Layout Shopping 246

Inside Retail

MARCH 17, 2025

When US brunch chain Eggslut launched in Singapore in 2021, anticipation was sky-high. This level of excitement is not uncommon for international F&B brands entering markets like Singapore and Hong Kong, where media hype and consumer curiosity often drive long lines. What went wrong?

Marketing 130

Marketing Customer Retention Location Returns 130

Retail Focus

OCTOBER 23, 2024

British heritage brand Denby Pottery has launched direct-to-consumer (DTC) ecommerce capabilities into 29 European markets, in partnership with ESW , ending years of post-Brexit trading challenges. Additionally, ESW resolved Denby’s customs compliance issues, allowing it to reactivate its key Spanish market.

Marketing 130

Marketing Checkout Customer Experience Accounting 130

Retail TouchPoints

MARCH 5, 2021

The company is planning to open 100 new stores this year while at the same time relocating or closing 25 existing stores, bringing the net total of new stores in 2021 to 75. 30, 2021, total sales increased 4% to $2.3 For the 13 weeks ended Jan. I was pleased with how we navigated this trend, and utilized core Burlington 2.0

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Planning Location Store Operations Accounting 264

Retail TouchPoints

AUGUST 4, 2023

Micro markets are one of the key self-service options that are becoming increasingly popular in airports. Micro markets also offer simple and secure payment options, allowing tourists to pay with their credit card and not have to worry about taking out or exchanging cash. Before relocating to Hunt Valley, Md.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. The shopping behemoth accounts for over half the ecommerce market on its own. Additionally, Amazon has acquired Whole Foods Market for $13.4 The lingering impact of COVID-19.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. Forget About Personalization, Focus on Relevancy.

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Retail Gazette

OCTOBER 13, 2024

The value of Selfridges’ property portfolio was cut by over half a billion pounds last year, according to accounts from the luxury retailer’s property holding company. The accounts show valuers have cut the valuation of its £3.1bn property assets – which include its Oxford Street flagship in London – by £638.6m, a 20.6%

Department Stores 124

Department Stores Accounting Marketing 124

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I It’s driving customers into a dark secondary market, where they risk buying a lemon, or, worse, a fake,” he stressed.

Marketing 264

Marketing ATS Consumer Accounting 264

Retail TouchPoints

DECEMBER 29, 2021

Quartile , which provides advertising optimization services to ecommerce marketplace sellers, has purchased performance marketing solution provider Sidecar. Quartile expects that the acquisition will double its amount of advertising spend under management to $2 billion in 2021. Financial terms of the deal were not disclosed.

Advertising 275

Advertising Accounting Marketing Retail Marketing 275

Retail TouchPoints

FEBRUARY 11, 2021

CSR accountability will be a point of competitive differentiation and a matter of law. Some time in 2021 you’ll be on a Zoom call and a panelist will say, “We used 2020 to tackle important digital transformation projects that had been back-burnered.” Here’s to a safe, healthy, prosperous 2021. On-Demand Manufacturing.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

DECEMBER 7, 2021

earlier in 2021 and faces stiff competition from established U.S. But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S.

Accounting 298

Accounting Supermarket Marketing Management 298

Retail TouchPoints

NOVEMBER 29, 2021

The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

Shopping 312

Shopping Shipping Consumer Planning 312

Retail TouchPoints

JULY 8, 2022

GameStop has named Diana Saadeh-Jajeh, the retailer’s Chief Accounting Officer, as CFO, effective immediately. After making more than 600 corporate hires in 2021 and the first half of 2022, we have a stronger understanding of our transformation needs,” said Matt Furlong, CEO of GameStop in the memo. year-over-year to $483.7

Accounting 305

Accounting Accessories Planning Marketing 305

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

Accounting 350

Accounting Shopping Consumer ATS 350

Retail Gazette

DECEMBER 24, 2024

Newly filed accounts for TDR Capital, which also owns pet retailer Jollyes, show its partners shared a profit pot of 43.9m 26/11/2024 x 8:44 AM TDR is best known as the majority owner of Asda, after it snapped up a stake in 2021 with the Issa brothers and acquired Zuber Issas shares earlier this year. from the year prior.

Supermarket 110

Supermarket Accounting Returns Marketing 110

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

DECEMBER 16, 2022

The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally. DressX has developed a carbon calculation methodology for digital fashion and proposed a patent validated by The Carbon Accounting Company.

Fashion 289

Fashion Accounting Consumer Promotions 289

Retail TouchPoints

MARCH 5, 2021

Bed Bath & Beyond will launch at least eight new owned brands in fiscal 2021, with six debuting sequentially in the first six months of the fiscal year, which begins March 2021. Bed Bath & Beyond expects the sales penetration of owned brands to grow from approximately 10% to approximately 30% within the first three years.

Accounting 243

Accounting Planning Marketing Shopping 243

Retail TouchPoints

MAY 18, 2021

Bed Bath & Beyond has named John Barresi as SVP of Finance and Chief Accounting Officer, as the retailer continues to bolster its leadership team as part of its three-year transformation strategy. Barresi will join Bed Bath & Beyond on June 7, 2021, reporting directly to EVP and CFO Gustavo Arnal.

Finance 232

Finance Accounting Planning Promotions 232

Retail TouchPoints

JULY 31, 2023

GameStop will replace its departing CFO Diana Saadeh-Jajeh with Daniel Moore, who will take on the roles of Principal Accounting Officer and interim Principal Financial Officer effective Aug. Furlong and Recupero, both former Amazon executives, had been brought on in June 2021. The troubled retailer reported a $50.5

Accounting 246

Accounting ATS Marketing 246

Inside Retail

DECEMBER 1, 2024

Greater China, Amer Sports’ second-biggest market, saw sales jump 56 per cent during the period. While major global retailers have encountered significant setbacks in penetrating the Chinese market, niche sportswear brands have demonstrated a markedly different pattern. billion during the third quarter. billion yuan ($4.73

Sporting Goods 130

Sporting Goods Outdoor Consumer Apparel 130

Retail TouchPoints

JUNE 15, 2022

The big differentiator is that Google insists its aim is not make the actual sale, but rather to support product discovery: “We’re indifferent on where the shopping journey ends, where that transaction takes place,” Matt Madrigal, VP and General Manager of Merchant Shopping at Google told Retail TouchPoints in a 2021 interview.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Mattress Firm first announced in September 2021 that it had confidentially filed to go public. In its fiscal year ended Sept. to hit approximately $4.4

Specialty Retailers 278

Specialty Retailers Accounting Location Returns 278

Retail TouchPoints

MARCH 24, 2021

As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry. As a bonus, Beam is using the consumer data gathered via the quizzes to create more personalized marketing communications.

Consumer 317

Consumer Advertising Marketing Accounting 317

Retail TouchPoints

JANUARY 18, 2022

JD.com has joined forces with Shopify to help retailers access China’s ecommerce market. The Chinese ecommerce market is expected to be worth $3.3 We believe that the partnership will unlock the huge potential of the Chinese market for brands outside of China. 31, 2021, U.S. trillion by 2025, according to GlobalData.

Merchant Services 264

Merchant Services Fulfillment Accounting Marketing 264

Retail TouchPoints

AUGUST 3, 2022

The digital innovation fund was first announced at the retailer’s Investor Day event in October 2021, and since then the fund has already made a number of investments in start-ups including Haut.ai , Adeptmind , Revea , LUUM and ReStyle.

Social Commerce 298

Social Commerce Accounting Marketing Planning 298

Retail TouchPoints

JULY 28, 2021

Klarna announced the acquisition of social shopping platform HERO in early July 2021, followed just two weeks later by news of the acquisition of shoppable content solution APPRL. Social commerce is expected to account for $84 billion in U.S. retail sales by 2024 , with 40% of U.S.

Social Commerce 264

Social Commerce Payment Services Comparison Shopping Shopping 264

Retail TouchPoints

SEPTEMBER 27, 2023

leaving 15 stores in this market. in 2021 and in line with shrink rates seen in 2020 and 2019. billion in 2021. Theft, both internal and external, accounts for 65% of shrink, although it can reach as high as 70% in certain verticals. When calculated as a percentage of total retail sales, shrink represented $112.1

Sporting Goods 264

Sporting Goods Store Operations Accounting Location 264

Retail TouchPoints

MAY 5, 2022

Chinwe Abaelu, SVP and Chief Accounting Officer, will serve as Principal Financial Officer until Torrid appoints a new CFO. As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Former PVH Corp.

Apparel 263

Apparel Accounting Management Consumer 263

Retail TouchPoints

AUGUST 15, 2022

From signup to login to account changes and reviews, retailers face waves of opportunities to create a digital relationship with a customer. So how do we keep from alienating good customers while still filtering out bad actors taking aim from every angle — including false reviews, fake accounts and more? This is a fairly new concept.

Merchant Services 264

Merchant Services Payment Services Accounting Customer Experience 264

Retail TouchPoints

DECEMBER 15, 2022

Loyalty solution provider Clarus Commerce has officially rebranded as ebbo in the wake of its acquisition of PrizeLogic in late 2021. The new branding was created to signify the combination of Clarus Commerce’s loyalty offerings and PrizeLogic’s loyalty, promotion and rebate programs.

Customer Retention 263

Customer Retention Accounting Promotions Management 263

Retail TouchPoints

JULY 22, 2021

2021 is set to be both, with an eager consumer base and historical precedent on its side. The dates for 2021 have yet to be announced, but one thing is sure — expectations are high following the Year of COVID ecommerce boom. brands looking to enter the China market, 11.11 brands looking to enter the China market, 11.11

Merchant Services 328

Merchant Services Consumer Shopping Accounting 328

Retail TouchPoints

SEPTEMBER 18, 2023

Fox pointed out that the fine is based on the way settings and features worked on the app three years ago, and since that time many of these issues have already been addressed, most of them before DPC began its probe in September 2021. An inquiry by the DPC found that between July 31, 2020 and Dec.

Accounting 275

Accounting Location Marketing 275