Retail TouchPoints

JANUARY 26, 2021

Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. Retailers selling to the consumer of 2021 must pay careful consideration to their carrier strategy. Something different (Advantage: DTC brands). One in four consumers are shopping more with small brands.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

JANUARY 10, 2022

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. 24, 2021, according to data from Mastercard. 21, 2021, through Jan. The top 10 days of the season accounted for 35.8% Overall sales were up 8.5% 1 through Dec. drop in 2020.

Shopping 299

Shopping Drop-Shipping Returns Shipping 299

Inside Retail

DECEMBER 5, 2024

Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational group. Launched in 2014 by former digital strategist and account planner Ariel Kaye, Parachute is a minimalist brand designed with the millennial consumer in mind.

Marketing 244

Marketing Apparel Consumer Accounting 244

Inside Retail

MARCH 3, 2025

Australian luxury fashion brand Leo Lin has been part of the fashion landscape for seven years, launching in 2017, but only since building its e-commerce store in 2021 has it really taken off. Once you land a number of accounts, it can keep going but it really only keeps going if the product backs it up.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Retail TouchPoints

SEPTEMBER 17, 2021

The Adobe Index — which analyzes consumer transactions across more than 100 million SKUs in 18 categories — found that consumers have spent more than $541 billion online in the first eight months of this year, from January through August 2021. 1, 2021, consumers will have spent more online than the $575 billion they spent in all of 2019.

Consumer 262

Consumer Home Furnishings Apparel Markdowns 262

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. The shopping behemoth accounts for over half the ecommerce market on its own. While the pandemic has shed light on the resilience of the retail industry, there are still looming risks for the next decade.

Payment Services 306

Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

MARCH 29, 2021

Nike has reportedly closed its accounts with DSW , Urban Outfitters , Shoe Show , Dunham’s Sports , Olympia Sports and Big 5 Sporting Goods as the retailer pulls out of specialty retailers and department stores, according to Forbes and other media outlets. billion , accounting for 35% of gross sales, according to Forbes.

Sporting Goods 321

Sporting Goods Wholesale Specialty Retailers Accounting 321

Retail Gazette

OCTOBER 13, 2024

The value of Selfridges’ property portfolio was cut by over half a billion pounds last year, according to accounts from the luxury retailer’s property holding company. The accounts show valuers have cut the valuation of its £3.1bn property assets – which include its Oxford Street flagship in London – by £638.6m, a 20.6%

Department Stores 124

Department Stores Accounting Marketing 124

Retail TouchPoints

DECEMBER 6, 2024

Since launching our Little Planet brand in 2021, weve prioritized sustainable innovation and established practices that benefit all our brands, with investments in resources such as GOTS-certified organic cotton and sustainably sourced materials. Have there been any messaging or visual shifts to reflect this authenticity?

Visual Merchandising 289

Visual Merchandising Apparel Marketing Fashion 289

Retail TouchPoints

JANUARY 28, 2022

retail sales in 2021, or $761 billion in merchandise, will be returned this year, according to a report from the National Retail Federation and Appriss Retail. Total retail sales reached $4.583 trillion in 2021. According to the NRF, online sales accounted for $1.05 Approximately 16.6% of all U.S. trillion in U.S.

Returns 314

Returns Apparel Accounting Consumer 314

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

Accounting 350

Accounting Shopping Consumer ATS 350

Inside Retail

OCTOBER 17, 2024

The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. The Federal Court has ruled that Harvey Norman, along with Latitude Finance Australia, made false and misleading financial claims in a national advertising campaign.

Finance 306

Finance Payment Services Advertising Accounting 306

Retail Focus

MARCH 28, 2025

Over the last three years, DECATHLON has continued to grow within a difficult context, while achieving a significant -13% reduction in CO2 emissions since 2021, thanks to the substantial development of circular models, the use of decarbonised materials and cleaner energy. I’m incredibly proud of the progress we’ve made.

Customer Experience 147

Customer Experience Accounting Promotions ATS 147

Retail Focus

OCTOBER 30, 2024

The Chinese luxury consumer’s preferences were taken into account when Dior launched a series of pop-up stores in China in 2021. The brand’s core identity has not been compromised by pop-up stores’ ability to cater to regional tastes.

Location 246

Location Consumer Store Layout Shopping 246

Retail TouchPoints

DECEMBER 30, 2021

Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. The 2021 Javelin Identity Fraud Study includes findings on identity fraud scam approaches that criminals use on each generation: Baby Boomers. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

APRIL 21, 2021

Pinterest also is launching multi-feed support for Catalogs, a new feature that will help businesses easily upload their products in multiple product feeds within the same Pinterest Business account. Shopify merchants, as well as any retailer with a Pinterest business account, can now add up to 20 product feeds to their account.

Marketing 321

Marketing Accounting Advertising Consumer 321

Retail TouchPoints

JUNE 30, 2022

One day after announcing the departure of CEO Mark Tritton , Bed Bath & Beyond has named Laura Crossen as its new SVP of Finance and Chief Accounting Officer, and Susie Kim as SVP of Treasury and Investor Relations. Kim, who joined the retailer in May 2021 to lead the company’s investor relations, will take over Crossen’s previous role.

Finance 317

Finance Promotions Accounting Management 317

Retail TouchPoints

NOVEMBER 29, 2021

The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

Shopping 312

Shopping Shipping Consumer Planning 312

Retail TouchPoints

JULY 31, 2023

GameStop will replace its departing CFO Diana Saadeh-Jajeh with Daniel Moore, who will take on the roles of Principal Accounting Officer and interim Principal Financial Officer effective Aug. Furlong and Recupero, both former Amazon executives, had been brought on in June 2021. The troubled retailer reported a $50.5

Accounting 246

Accounting ATS Marketing 246

Retail TouchPoints

DECEMBER 27, 2022

compared to the same period in 2021. Ecommerce accounted for 21.6% in 2021 and 20.6% The index, which was not adjusted for inflation, measured in-store and online retail sales across all forms of payment. The payment company saw that online sales grew 10.6% of total retail sales, up from 20.9%

Accounting 290

Accounting Consumer Shopping ATS 290

Retail TouchPoints

JUNE 15, 2022

The big differentiator is that Google insists its aim is not make the actual sale, but rather to support product discovery: “We’re indifferent on where the shopping journey ends, where that transaction takes place,” Matt Madrigal, VP and General Manager of Merchant Shopping at Google told Retail TouchPoints in a 2021 interview.

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

OCTOBER 4, 2021

Claire’s is already working to build on this momentum through the launch of its Cdrop subscription box service in September 2021. million in Q2 2021 on revenue of $356 million. As of July 2021, the retailer had 6.5 members accounted for half its sales in the country in the first half of fiscal 2021.

Jewelry 278

Jewelry Accessories Accounting Location 278

Retail TouchPoints

FEBRUARY 2, 2022

consumers said they shopped exclusively, or a lot, on marketplaces in both 2020 and 2021, according to research from Mirakl. Additionally, marketplaces account for 50% of the online shopping conducted by “power shoppers” that shop digitally once a week or more. Marketplaces are a hot topic in the retail industry: 57% of U.S.

Accounting 303

Accounting Shopping Consumer 303

Retail TouchPoints

DECEMBER 7, 2021

earlier in 2021 and faces stiff competition from established U.S. But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S.

Accounting 298

Accounting Supermarket Marketing Management 298

Retail TouchPoints

OCTOBER 11, 2022

increase over holiday 2021. from 2021 and accounting for 16.3% Discounts for computers are expected to be as high as 32% (up from 10% in 2021), while electronics discounts could hit 27% (up from 8% ), and toys 22% (up from 19% ). Adobe expects U.S. online holiday sales to hit $209.7 billion in the period from Nov.

Apparel 304

Apparel Returns Promotions Accounting 304

Retail TouchPoints

JULY 27, 2021

Credit Suisse will look for a buyer in a process that could be completed by the end of 2021. The auction follows reports that an unnamed bidder approached the Weston family, who own Selfridges, with an offer in June 2021. in January 2021. in January 2021. Still, Selfridges’ fate is looking rosier than some of its rivals.

Department Stores 290

Department Stores Fashion Accounting Location 290

Retail TouchPoints

FEBRUARY 15, 2024

can link eligible accounts to earn 2% cash back from Bank of America (on top of the rewards and benefits they already earn on qualifying purchases) and one Star for every $2 spent at Starbucks. Customers can either link their accounts through the Bank of America or Starbucks site to start collecting rewards.

Sporting Goods 287

Sporting Goods Accounting Consumer Marketing 287

Retail TouchPoints

JULY 8, 2022

GameStop has named Diana Saadeh-Jajeh, the retailer’s Chief Accounting Officer, as CFO, effective immediately. After making more than 600 corporate hires in 2021 and the first half of 2022, we have a stronger understanding of our transformation needs,” said Matt Furlong, CEO of GameStop in the memo.

Accounting 305

Accounting Accessories Planning Marketing 305

Inside Retail

JULY 5, 2024

Under the term, business account holders have 60 days to notify PayPal of any errors or discrepancies in fees that the financial platform has charged them, or else accept those fees as accurate. The declarations affect small businesses entering a contract with PayPal between September 21, 2021 to November 7 last year.

Accounting 273

Accounting 273

Retail Gazette

DECEMBER 24, 2024

Newly filed accounts for TDR Capital, which also owns pet retailer Jollyes, show its partners shared a profit pot of 43.9m 26/11/2024 x 8:44 AM TDR is best known as the majority owner of Asda, after it snapped up a stake in 2021 with the Issa brothers and acquired Zuber Issas shares earlier this year. from the year prior.

Supermarket 111

Supermarket Accounting Returns Marketing 111

Retail TouchPoints

OCTOBER 24, 2023

After linking its loyalty program with Dick’s Sporting Goods in 2021, Nike is now partnering with Hibbett on a similar “ connected partnership.” Members can now link their Nike membership and Hibbett Rewards accounts on the Hibbett website.

Sporting Goods 279

Sporting Goods Accounting Consumer Customer Experience 279

Retail TouchPoints

NOVEMBER 18, 2022

This would be nearly 8 million more people than in 2021 and the highest estimate since NRF began tracking the data in 2017. Among those shoppers 67% plan to visit stores, up from 64% in 2021. billion in 2021. year-over-year growth experienced in 2021 but still well above the average annual increase of 4.9%

Shopping 289

Shopping Department Stores Planning Accounting 289

Retail TouchPoints

FEBRUARY 12, 2021

For that reason, market research provider Euromonitor International has identified resilience and adaptability as the two driving forces of consumer behavior in the coming months in its recent report, Top 10 Global Consumer Trends 2021. Here are five key takeaways: The 2021 Consumer is Craving Convenience.

Consumer 347

Consumer Customer Experience Accounting Shopping 347

Retail TouchPoints

DECEMBER 7, 2021

Marketplaces are projected to account for $5 trillion in sales worldwide by 2025, which has made them an attractive investment for retailers across the industry.

Beauty and Health 298

Beauty and Health Outdoor Checkout Advertising 298

Retail TouchPoints

DECEMBER 29, 2021

Quartile expects that the acquisition will double its amount of advertising spend under management to $2 billion in 2021. of products account for around 80% of the sales on ecommerce marketplaces, so brands recognize they need a holistic solution to help them compete in all marketplaces and direct-to-consumer websites.

Advertising 275

Advertising Accounting Marketing Retail Marketing 275

Retail TouchPoints

SEPTEMBER 18, 2023

Fox pointed out that the fine is based on the way settings and features worked on the app three years ago, and since that time many of these issues have already been addressed, most of them before DPC began its probe in September 2021. An inquiry by the DPC found that between July 31, 2020 and Dec.

Accounting 275

Accounting Location Marketing 275