Retail TouchPoints

DECEMBER 19, 2023

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products.

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Shopping 278

Inside Retail

OCTOBER 24, 2024

As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. To seize this massive opportunity, retailers must ensure smooth, scalable shopping experiences, and automation is the way forward. The key to thriving?

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Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

APRIL 4, 2022

JCPenney is celebrating its 120 th anniversary with a fresh campaign centered on retail’s return: “Shopping is Back!” JCPenney also is launching a cross-country “Shopping is Back!” JCPenney is transforming itself with innovation and imagination and is ready to get back to connecting with our customers through shopping.”.

Shopping 312

Shopping Department Stores Fulfillment Returns 312

Inside Retail

JANUARY 22, 2025

Essential wear brand Paire has opened its first flagship store in the QV Melbourne shopping centre. Paire was founded in 2020 by long-time best friends Nathan Yun and Rex Zhang. The company started with selling socks and has grown into a multi-faceted business known for its sustainable and functional fashion.

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Fashion Planning Shopping Marketing 252

Retail TouchPoints

JUNE 4, 2021

All of Google’s new partnerships share a common goal: making it easier for merchants using platforms like Shopify to feature their products on Google channels, including Search, Shopping, YouTube and Images. “We In fact, the company reports that users already shop across its platform more than 1 billion times every day.

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Advertising Merchant Services Shopping Checkout 351

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Google’s shopping function is more algorithm-based, relying on the query itself and search history.

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Merchant Services Shopping Payment Services Advertising 306

A1 Retail

NOVEMBER 15, 2024

A shopping destination has achieved close to full occupation of its retail units for the first time in 10 years. has led to the Morgan Quarter becoming one of the capital’s most popular shopping destinations, with more than 100,000 people passing through the arcades every week. percent year-on-year in October.

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Shopping Advertising Location Management 104

Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). billion acquisition of Whole Foods. In that regard, Amazon also meets the challenge.

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Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

NOVEMBER 26, 2024

The decision to close all its stores in 2020 could have been seen as a rare failure for beloved childrenswear brand Hanna Andersson. Hanna Andersson personal shoppers gather client details and then create tailored closets for guests to peruse and shop virtually.

Boutique 289

Boutique Apparel Customer Experience Shopping 289

Retail Gazette

FEBRUARY 14, 2025

The West End lost 640m last year due to the lack of tax-free shopping, rising from 400m in 2023. With international spend remaining below pre-pandemic levels, the company said the UK’s removal of tax-free shopping and lack of a robust tourism strategy had put London at a disadvantage compared to other key European cities.

Shopping 102

Shopping Planning Management Consumer 102

Inside Retail

NOVEMBER 4, 2024

I had clients tell me they refuse to shop in the city now,” Poulakis said. They told him it was “easier to drive to Chadstone, valet the car and go shopping” than to navigate public transport. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020.

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Clienteling Shopping Marketing Management 263

Retail TouchPoints

OCTOBER 25, 2021

Research from Google indicates that this holiday season will be more omnichannel in nature than any before it, with 64% of consumers saying that they plan to shop both online and in-store. This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages.

Shopping 317

Shopping Fulfillment Location Planning 317

Retail TouchPoints

JANUARY 12, 2024

Disney has launched a beta program for its first native streaming shoppable ad format, Gateway Shop , which will allow consumers to purchase items without disrupting their viewing experience. Since the 2020 launch of GatewayGo, Disney said that more than 200 advertisers across all categories have tested the format.

Shopping 277

Shopping Advertising Consumer Promotions 277

Retail TouchPoints

NOVEMBER 29, 2021

. “We continue to see an evolution in how, where and when Americans are shopping during these unprecedented times,” said Todd Dipaola, CEO and Founder of InMarket in comments provided to Retail TouchPoints. during the same period in 2020, according to a new report from InMarket.

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Shopping Shipping Consumer Planning 312

Retail TouchPoints

MAY 12, 2022

Jane , a DTC home décor and fashion retailer, explained how its unique approach to live shopping and social commerce has resulted in massive returns at the 2022 Retail Innovation Conference & Expo. However, it’s still a young medium, meaning retailers are still learning how they can make the most of the opportunities it presents.

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Social Commerce Shopping Fashion Checkout 306

Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. As a result of these new approaches, customers now expect a secure, seamless shopping experience whether they are shopping in-person or online.

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Payment Services Shopping Checkout Customer Experience 275

Retail TouchPoints

JANUARY 31, 2025

billion investment, announced in 2020 , which included the modernization of more than 180 stores as well as the opening of four new stores, three DCs and one fulfillment center. A fourth DC included in this 2020 round of investment, the Vaughan Distribution Centre, will open this spring.

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Fulfillment Planning Location Shopping 179

Inside Retail

OCTOBER 24, 2023

Google started working with its AR and AI partners ModiFace and Perfect Corp on a tool that would allow users to virtually try on eyeshadow, lipstick, and foundation shades online in December 2020. “When it comes to makeup, I always say, ‘use without caution,’ and now you can shop without caution, too.”

Shopping 245

Shopping Home Furnishings Consumer Returns 245

Retail TouchPoints

MARCH 23, 2021

Verizon Media — a division of Verizon Communications that includes AOL and Yahoo — will launch Yahoo Shops , a combination marketplace and advertising solution. The Yahoo Shops marketplace will feature a personalized digital storefront. Yahoo Shops is unique in that it is part of the larger Verizon digital media ecosystem.

Merchant Services 348

Merchant Services Advertising Payment Services Shopping 348

Inside Retail

JANUARY 27, 2025

In its submission to the Fair Work Commission, the ARA stated that the General Retail Industry Award 2020 currently presents many rigid restrictions that hinder productivity and lead to operational inefficiencies. Employees could also waive meal breaks for six-hour shifts or opt to take meal or rest breaks at the start or end of a shift.

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Management Shopping ATS 207

Dezeen

JANUARY 12, 2025

Sci-fi film 2001: A Space Odyssey influenced the design of this coffee shop in Miami Design District , created by NBA star Jimmy Butler and design agency DE-YAN. The post DE-YAN designs Jimmy Butler's Bigface coffee shop in Miami appeared first on Dezeen.

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Shopping Boutique Apparel Location 100

Retail TouchPoints

OCTOBER 28, 2021

Gift buyers are expected to shop early, extending the holiday season even as retailers grapple with inventory problems. compared to the same period in 2020, for totals ranging between $843.4 compared to the same period in 2020, for totals ranging between $843.4 billion in 2020. billion and $859 billion , according to NRF.

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Consumer Shopping Planning 321

Retail TouchPoints

OCTOBER 19, 2022

ChaseDesign just finished our annual study of 1,000 shoppers to see what the latest insights are around online grocery shopping, specifically focused on which delivery methods are winning out pre, during and now post-COVID times. In 2011, less than 1% of grocery shopping was done online. COVID obviously changed that, almost overnight.

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Fulfillment Shopping Returns Customer Experience 298

Retail TouchPoints

FEBRUARY 25, 2022

A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Most social networks offer in-app shopping solutions now, including live video to meet shoppers’ demands. Retailers Going Live.

Shopping 306

Shopping Consumer Marketing Planning 306

Retail TouchPoints

JUNE 7, 2022

Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks. He will be replaced by his predecessor, Chris de Lapuente, Chairman and CEO of the Selective Retailing division of LVMH Moet Hennessy Louis Vuitton , Sephora’s parent company.

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Planning Location Shopping Point of Sale 343

Retail TouchPoints

MARCH 7, 2025

Many dry cleaning customers probably shop at these types of stores. Baradoy also led Lightrail – an API payment infrastructure for customer value – as CEO from 2016-2020. A dry cleaner, meanwhile, might offer a digital gift card for a clothing retailer (or a choice of several) instead of discounting its services.

Payment Services 262

Payment Services Promotions Checkout Planning 262

Retail TouchPoints

FEBRUARY 25, 2022

In March 2020, b8ta furloughed approximately 250 retail associates and laid off nearly half its corporate employees due to store closures. in 2020 over 2019 — and b8ta’s collection of high-end electronics made its shops a target for thieves. Thanks for everything.”. The company’s decline likely began when b8ta’s U.S.

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Shopping Advertising Promotions Location 306

Retail TouchPoints

FEBRUARY 2, 2022

consumers said they shopped exclusively, or a lot, on marketplaces in both 2020 and 2021, according to research from Mirakl. Additionally, marketplaces account for 50% of the online shopping conducted by “power shoppers” that shop digitally once a week or more.

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Accounting Shopping Consumer 303

Retail Gazette

NOVEMBER 20, 2024

Shop sales jumped by 24%, while online sales rose 35% in the six months to September 2024. Chief executive Andy Lightfoot said: “We are delighted to report another record-breaking half of sales up 38% on last year, continuing our run of greater than 30% growth every year since 2020. Pre-tax profit rocketed from £1.5m year-on-year.

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Wholesale Shopping ATS 115

Retail TouchPoints

OCTOBER 12, 2022

In addition to this Southern California store, the retailer has new shops planned for Illinois, Rhode Island, Nevada, Iowa, Pennsylvania, Virginia, Massachusetts, Georgia, Florida and Puerto Rico. The retailer reentered China with a physical store at the Jingjiang Impression City shopping center in Taizhou in June 2022.

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Location Planning Fast Fashion Shopping 306

Inside Retail

APRIL 9, 2025

The more we save, the more loyal our members are, and they’ll [continue to] shop with us, she added. Customers must pay an annual fee of $65 to shop there. However, Costco’s distinctive in-store shopping journey remains well-preserved. Shopping at Costco really is that kind of day-out experience, Belanger said.

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Outdoor Location Shopping Marketing 130

Retail TouchPoints

JANUARY 8, 2025

In 2020, global ecommerce sales reached $4.2 In October 2024, digital grocery shopping jumped 28% YoY compared to October 2023. Consumer Behaviors are in Flux Customers have drastically different expectations today compared to just five years ago, and these expectations are placing massive pressure on supply chains.

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Retail TouchPoints

AUGUST 2, 2022

The USDA Food and Nutrition Service is accepting applications for a $5 million grant, funded by the American Rescue Plan , to increase the number of retailers offering online shopping for customers who rely on the Supplemental Nutrition Assistance Program (SNAP).

Shopping 290

Shopping Planning Promotions Consumer 290

Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Usage was up by 40% compared to holiday 2020, while credit card usage dropped 5%.

Social Commerce 306

Social Commerce Fulfillment Drop-Shipping Payment Services 306

Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

Merchandise Store 296

Merchandise Store Checkout Supermarket Shopping 296

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

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Promotions Customer Experience Consumer Accessories 173

Inside Retail

MAY 29, 2024

This is the second time the local master franchisee of the Chinese discount variety products retailer has entered administration, having previously undergone a restructuring in 2020. Spring said that Miniso suffered from normal market forces such as labour costs, supply chain issues, and inflationary pressures.

Shopping 311

Shopping Marketing ATS 311