Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. Our attitude is the members are most important ,” said Powell.

Payment Services 231

Payment Services Customer Experience Fulfillment Point of Sale 231

Retail TouchPoints

JULY 29, 2020

The platform connects into Salesforce Commerce Cloud, providing a unified view of e-Commerce and store operations at both the store and headquarters level. “We We started the program with NewStore in earnest in January 2020 and started rolling the system out to stores in the beginning of June,” Larocque said.

Planning 248

Planning Wholesale Customer Experience Store Operations 248

Retail TouchPoints

JUNE 1, 2022

As shoppers are increasingly headed back to stores, online purchases will settle to some lower number, likely closer to the $6.5 billion spent in March 2020, or about 10% of all grocery sales. . By March 2022, this had declined to $8.7 Delivery to home is in decline.

Checkout 287

Checkout Location Shopping Consumer 287

Retail TouchPoints

APRIL 3, 2024

So when the retailer makes changes to the integrated system — which can be anything from a point-of-sale system to an Excel sheet with inventory items — these changes are automatically implemented into the signage. Dynamic templates are pre-designed layouts that update themselves based on data they receive from an integrated system.

Promotions 257

Promotions Customer Experience Point of Sale Accessories 257

Retail TouchPoints

FEBRUARY 15, 2021

Facing a near-apocalyptic situation, retailers have had to pivot quickly, creatively and competently in order to withstand the chaos of the 2020 economy. Among the winning strategies was a shift to ecommerce operations. But the COVID-19 pandemic forced retailers to grapple with all of the above, all at once.

Fulfillment 260

Fulfillment Checkout Store Layout Consumer 260

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The rollout was completed in October 2020. Adding Real-Time Inventory Data.

Fulfillment 144

Fulfillment Point of Sale Fashion Fast Fashion 144

Retail TouchPoints

JULY 21, 2020

Adoption of curbside pickup has accelerated throughout the retail world during the pandemic, and Walmart Canada will expand the company’s Pickup offering to have it available at approximately 270 stores by the end of 2020.

Fulfillment 221

Fulfillment Payment Services Beauty and Health Checkout 221

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? This can be done by encouraging the customer to come into the store for a return, but add-ons should be enabled just as seamlessly in the digital store as well. Ultimately, planning for holiday season 2021 begins with the recap of holiday season 2020.

Payment Services 166

Payment Services Returns Specialty Retailers Promotions 166

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016.

Payment Services 213

Payment Services Accounting Customer Experience Point of Sale 213

Retail Next

FEBRUARY 28, 2020

A combination of advancing technology, the need to compete with online shopping, and modernized strategies has led to fundamental changes in stores of all kinds. To cover this idea in more detail, this article identifies five specific ways in which the in-store experience is shaping retail in 2020. More Versatile POS Systems.

Payment Services 52

Payment Services Customer Experience Point of Sale Shopping 52

Independent Retailer

JULY 29, 2022

The most common area in-store that retailers focus on to improve customer engagement is at the Point of Sale (POS). Between 2018 and 2020, European retailers have increased their use of RFID tagging technologies from 27-77 percent, according to a 2022 Statista Study. Transforming the POS. The Importance of RFID.

Customer Experience 82

Customer Experience Shrinkage Checkout Inventory Management 82

Mass Relators

SEPTEMBER 12, 2022

E-commerce grocery sales were modest and rising slowly as 2020 started. billion in revenue in 2020, and another $116.45 billion in revenue in 2020, and another $116.45 billion in 2020, according to Digital Commerce 360. Consumers flocked online for essential purchases, adding $102.08 billion online with U.S.

Grocer 52

Grocer Merchant Services Fulfillment Supermarket 52

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 210

Payment Services Point of Sale Specialty Retailers Customer Experience 210