Retail TouchPoints

JUNE 8, 2022

in March 2020 and by 11.2% in April 2020 , while in the U.S. retail sales plunged by 20% from February to April 2020. between 2020 and 2021 in the U.S. and by 10% from 2019 to 2020 in the EU. Facilitating a Seamless Customer Experience with Technology Features.

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Retail TouchPoints

JUNE 8, 2022

in March 2020 and by 11.2% in April 2020 , while in the U.S. retail sales plunged by 20% from February to April 2020. between 2020 and 2021 in the U.S. and by 10% from 2019 to 2020 in the EU. Facilitating a Seamless Customer Experience with Technology Features.

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Merchant Services Payment Services Consumer Checkout 246

Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S. And the U.S.

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Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

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Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Payment Services Fulfillment Consumer Returns 297

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

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Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. trillion in 2020 and is expected to reach $3.9 alone, the use of branded payments solutions has grown by more than 50% in the last five years.

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Payment Services Consumer Accounting Advertising 278

Retail TouchPoints

NOVEMBER 22, 2022

The NYC-headquartered Fillogic will support the retailer through ecommerce and store-based fulfillment, reverse logistics and returns, forward-staging of inventory and final-mile delivery. Beloved New York City off-price department store Century 21 has partnered with logistics provider Fillogic ahead of its spring 2023 relaunch. ” .

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Inside Retail

MARCH 26, 2025

trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. As foot traffic returned, we rapidly expanded into mass grocery, petrol and convenience; channels like Woolworths, Coles, Ampol, Coles Express and thousands more independents and specialty stores. In what ways has it returned to “normal”?

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Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. From budget-friendly options and making returns easy to rewards programs and payment options, every interaction can offer a reason to remain loyal.

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Merchant Services Payment Services Accounting Consumer 264

Retail TouchPoints

SEPTEMBER 17, 2022

in 2020; A total of 13.7% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% in 2020; and Lenders’ profit margins fell to just over 1% of the amount of the loan in 2021, down from nearly 1.3% with late payments, fees, etc.]. Then I can see a change coming.

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Consumer Payment Services Apparel Accounting 262

Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Ulta currently operates 1,264 stores. said Mary Dillon, CEO in a statement. “To

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Retail TouchPoints

AUGUST 14, 2020

SPARC is a 50/50 joint venture of brand licensing and marketing company Authentic Brands Group and mall operator Simon Property Group. In an analyst call following the release of Simon’s Q2 2020 earnings, Chairman, CEO and President David Simon said the company is not buying Lucky Brand or Brooks Brothers to recoup rent payments.

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Payment Services Wholesale Apparel Returns 264

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process.

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Retail TouchPoints

DECEMBER 1, 2020

While health and safety concerns and local restrictions have prompted many retail operators to expand their businesses to the curbside, the longer-term story behind that shift is as much about convenience. ” Curbside pickup gained popularity in 2020 by keeping staffers and customers socially distanced and safe.

Payment Services 289

Payment Services Outdoor Location Shopping 289

Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. And the backlash — the desire for a return to substantive human interactions — had already begun too. Smooth Operators Appeal Online And Off.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Grocer Payment Services Checkout Shipping 321

Retail TouchPoints

NOVEMBER 20, 2020

As of mid-September, at least 27 major retailers had filed for Chapter 11 bankruptcy protection in 2020, compared to 17 in all of last year, according to Retail Dive. With the pandemic affecting everyone, there has been more transparency and open-mindedness among the various constituents in the process. 2: Extend your cash runway.

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Payment Services Consumer Management Planning 264

Retail TouchPoints

JULY 12, 2022

First deployed in 2020 , Dash Carts are already available at many Amazon Fresh stores across the U.S. “As many of our customers return to their in-store grocery shopping routines, it’s exciting to introduce new and unique ways for them to shop our stores,” said Leandro Balbinot, CTO for Whole Foods Market in a statement.

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Payment Services Shopping Marketing Accounting 295

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The mall operator’s current leadership came into power in 2020 after an activist investor campaign against the former management’s plans for a dilutive-rights issue worth $3.8 URW valued its U.S. portfolio at $13.2

Payment Services 278

Payment Services Department Stores Advertising Planning 278

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Retail stores typically had to guess what changes will have a positive impact on sales and operational efficiency. The Pandemic’s Initial Impact on Retail.

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Payment Services Checkout Customer Retention Kiosk 276

Inside Retail

JULY 12, 2023

Documents listed by the Australian Securities and Investments Commission (ASIC) show Calia Australia, which operates the flagship restaurant and retail store in the city’s Emporium shopping complex and a spin-off restaurant at the Chadstone shopping centre, appointed voluntary administrators on June 28.

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Payment Services Point of Sale Location Shopping 245

Retail TouchPoints

JANUARY 22, 2021

By 2024, IDC expects that retailers will strengthen their partnerships with suppliers to improve supply chain transparency and reduce the environmental impact of operations by 30%. As such, visibility and sustainability are becoming some of the top concern for retail executives when planning for supply chain operations.

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Payment Services Store Layout Fulfillment Consumer 273

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data. Monitor your brand for impersonation.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Inside Retail

SEPTEMBER 26, 2021

In 1937, Coca-Cola introduced its first coin-operated vending machine in the US, selling a bottle of Coke for a nickel. Cryptocurrencies have evolved beyond their origin as a payment system for a niche group of people who didn’t trust the global banking system. The question is: Will you accept bitcoin?

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Merchant Services Payment Services Returns Consumer 246

Inside Retail

JULY 6, 2021

While there’s no doubt that 2020 was a tough year for all retailers, Australian denim brand Jeanswest had a steeper hill to climb than most, starting out the year under voluntary administration with the closure of 37 stores, the loss of 263 staff and owing $50 million to creditors. Bricks-and-mortar refresh. Baby steps .

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Payment Services Store Layout Management Location 246

Inside Retail

JUNE 8, 2021

We chat with co-founder Rama Suparta about the brand’s omnichannel strategy and its new mobile app and try-on service. The processing time to install lenses can take three to five days and require customers to come back to pick them up; 6. Minimal return policies or warranties. IR: Last year, Saturdays received some investment.

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Payment Services Planning Shopping Marketing 264

Retail TouchPoints

JUNE 4, 2021

“We want to help people discover, learn about and shop for the products they love — whether those products come from a big box retailer, new direct-to-consumer brands or the mom-and-pop shop down the street,” said Bill Ready, President of Commerce and Payments at Google in a blog post announcing enhancements to the Google shopping experience. “We’re

Advertising 351

Advertising Merchant Services Shopping Checkout 351

Retail TouchPoints

AUGUST 5, 2022

Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. With marketing and advertising costs, discounts, promotions, free shipping, fast deliveries and high returns, leaving money on the digital commerce table isn’t an option. Holding on to customers is a high priority.

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Merchant Services Returns Shipping Payment Services 288

Inside Retail

NOVEMBER 9, 2022

Household savings that were bolstered by government Covid-19 payments have started to fall and there are early indications of financial stress with buy-now-pay-later services and credit applications. The figures indicate a fall in sales in all categories as consumers became able to return to in-store purchasing.

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Payment Services Consumer Returns Accounting 241

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. At Glossier, Leahy will be responsible for driving revenue and building end-to-end customer experiences across channels as head of the Retail, Sales, International and Operations teams.

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Finance Payment Services Accounting Returns 264

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8 ATO fraud against U.S.

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Merchant Services Drop-Shipping Payment Services Shipping 246

365 Retail

OCTOBER 3, 2023

ZigZag Global , a leading provider of technology-driven retail returns solutions, is announcing a strategic partnership with Royal Mail, the universal service provider that delivers a ‘one-price-goes-anywhere’ service to 32 million addresses across Britain. So, it is imperative that retailers offer choice.

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Payment Services Returns Consumer ATS 111

Retail TouchPoints

MARCH 5, 2024

Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

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Checkout Returns Shipping Promotions 243

A1 Retail

DECEMBER 2, 2021

Fintech unicorn and payment processor, Mollie, reveals trends for small and medium-sized merchants during Black Friday, Cyber Week and Cyber Monday. Payment methods and merchant performance. Payment by BNPL methods more than doubled from 2019 to 2020. France, the Netherlands and Belgium.

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Merchant Services Payment Services Sporting Goods Accessories 81

Inside Retail

SEPTEMBER 1, 2021

Founded in July 2020 and launched in February 2021, Refundid is a fintech tool designed to cut, or essentially eliminate, waiting times for refunds for products bought online. Over the past five or six years we’ve seen huge strides in payments technology, co-founder and chief Brad Karney adds. The time is now. At the forefront”.

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Merchant Services Payment Services Returns Planning 130

Inside Retail

AUGUST 2, 2022

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. One crucial area is merchant fraud, and any business taking card payments is vulnerable. This is where card data and even entire customer identities can be stolen.

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Merchant Services Payment Services Accounting Management 147