Retail TouchPoints

JANUARY 2, 2025

After moving aggressively into direct sales in 2020 and 2021, Nike had to begin rekindling wholesale relationships with retailers including DSW and Macys in late 2023.

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Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. Shoppers can use the Amazon One service to check out without needing to pull out their wallets or purses. Additionally, the SouthGlenn, Colo.

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Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. But let’s be real here. But the post must go on.

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Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Retailers such as Walmart , Bonobos and Peloton currently use Affirm to offer customers flexible payment options such as Buy Now, Pay Later.

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Merchant Services Payment Services Returns Fashion 279

Inside Retail

FEBRUARY 8, 2024

Optus hired these employees as retail consultants and store managers around Australia between January 2014 and March 2020. The company has already completed the back payment to a majority of the employees. Meanwhile, Optus also signed an enforceable undertaking with the Fair Work Ombudsman that includes contrition payments.

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Retail TouchPoints

DECEMBER 8, 2022

Throughout the past few pandemic years, buy now, pay later (BNPL) has become the latest fintech trend to change how people pay for goods and services. A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. Meeting B2B Business Needs.

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Payment Services Finance Consumer Returns 305

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Reasons cited were that the country’s 1.1

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Retail TouchPoints

JUNE 8, 2022

in March 2020 and by 11.2% in April 2020 , while in the U.S. retail sales plunged by 20% from February to April 2020. between 2020 and 2021 in the U.S. and by 10% from 2019 to 2020 in the EU. Facilitating a Seamless Customer Experience with Technology Features.

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Retail TouchPoints

JUNE 8, 2022

in March 2020 and by 11.2% in April 2020 , while in the U.S. retail sales plunged by 20% from February to April 2020. between 2020 and 2021 in the U.S. and by 10% from 2019 to 2020 in the EU. Facilitating a Seamless Customer Experience with Technology Features.

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Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021.

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Retail TouchPoints

OCTOBER 21, 2024

In these cases, customers dispute legitimate charges with their credit card companies, falsely claiming non-receipt of goods or dissatisfaction with services received. Ferraz started his first company at University in Brazil, and before Incognia, he and his co-founders established In Loco, an ad tech business acquired in 2020.

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Retail TouchPoints

JANUARY 12, 2022

According to the National Association of Convenience Stores (NACS) 2020 SOI Report, there are 150,274 C-stores in the U.S., decrease from 2019 primarily driven by the decrease in single-site operators. Focus on service. Contactless payment options are yet another big opportunity.

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Payment Services Wholesale Inventory Management Consumer 277

Retail TouchPoints

SEPTEMBER 24, 2020

While Party City operated approximately 275 temporary Halloween locations last year, it plans only about 25 this year. In addition to online shopping, Party City offers contactless shopping experiences at its stores through curbside pickup, same-day delivery and contactless mobile payments. Home delivery is free for orders of $35.

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Retail TouchPoints

AUGUST 17, 2022

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. Advertising.

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Payment Services Advertising Returns Checkout 363

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. in April 2020, but online retailers saw an 8.4%

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Payment Services Consumer Point of Sale Shopping 179

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% Additionally, each time they visit, we process and analyze new data to further improve their experience.”. year-on-year.

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Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

NOVEMBER 18, 2020

Shopify has partnered with Alipay for a program that will let Shopify retailers seamlessly accept payments through Alipay from more than 1 billion active users in China — with plans to add hundreds of million more users across Asia. was the top country selling into China during the 2020 event, generating $5.4

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Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores.

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Payment Services Kiosk Marketing Inventory Management 246

Cisco Retail

MAY 5, 2022

Many organizations struggle to keep pace with this resource- and time-intensive process. They are looking for methods and tools to help launch them on their journey to cloud compliance and broaden their global market access. Infosec Registered Assessors Program (IRAP December 2020). Today, the Cisco CCF V1.0

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Payment Services Management Marketing ATS 145

Retail TouchPoints

MARCH 11, 2022

The announcement of the Vault follows several years of efforts by eBay to beef up its credentials for the trading of authenticated high-value collectibles, including the launch of its Authenticity Guarantee in late 2020, for which independent experts vet and verify items prior to their sale on the platform.

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Payment Services Shipping Planning Management 290

Retail TouchPoints

JULY 7, 2020

As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 consumers have not pushed retailers to accept contactless payments as they have in Asia and Europe, but in April, U.S. Traditionally, U.S. And the U.S.

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Merchant Services Payment Services Point of Sale Consumer 255

Inside Retail

OCTOBER 17, 2024

The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. The court found the advertisements’ statement of the payment method was presented as a complete statement when it was far from complete.

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Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

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Payment Services Planning Accounting Marketing 299

Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. trillion in 2020 and is expected to reach $3.9 alone, the use of branded payments solutions has grown by more than 50% in the last five years.

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Payment Services Consumer Accounting Advertising 278

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Concurrently, the summer of 2020 brought the highest number of new business applications in the past 15 years, and this trend has continued, with Americans filing a record 1.4 Thankfully, there is a better way.

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Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. consumers, surveyed in December 2021, revealed that 73% purchased either the same number of gift cards or more that year compared to 2020.

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Retail TouchPoints

OCTOBER 1, 2021

The company is in the process of notifying its online customers of the security breach, which occurred in May 2020. After learning of the issue, NMG said it began taking steps to protect its customers, including requiring an online account password reset for affected customers who had not changed their password since May 2020.

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Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

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Inside Retail

APRIL 23, 2023

However, in a statement, the retailer responded that “any under-award payments to team members, will be corrected” adding Adero Law has not clarified the details of the claims. “To To date, The Reject Shop has not received a copy of Adero’s class action.

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Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing. Unfortunately, many retailers fall short at checkout.

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Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

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Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Curbside pickup increased by more than 500% from the end of 2019 to August 2020. Curbside pickup increased by more than 500% from the end of 2019 to August 2020. billion in 2020, up 32.4%

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Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

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Payment Services Fulfillment Consumer Returns 297

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 These scams don’t typically require large payments. In fact, the number of digital gift cards U.S.

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Inside Retail

OCTOBER 27, 2022

Customers should be empowered to get an actual choice between data being stored and potentially losing some of the comfort and functionality of digital services,” he noted. Increasing fines might increase compliance, but it will not fundamentally improve the state of the art. million in 2020 to US$1.27 per cent from 2021. .

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Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

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Retail TouchPoints

JULY 14, 2020

The Second Wave research results from April 27, 2020 showed that 73% of respondents expect this pandemic experience to change the way they shop in the future. According to the Q1 2020 Salesforce Shopping Index report, sites offering BOPIS grew digital revenue 92% between March 10-20, 2020 compared to 19% for sites not offering BOPIS.

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