Retail TouchPoints

OCTOBER 30, 2023

One such payment option that has demonstrated its effectiveness in streamlining these transactions is Dynamic Currency Conversion (DCC). DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. trillion in 2020, and projections show a growth of up to $5.4

Merchant Services 294

Merchant Services Payment Services Point of Sale Consumer 294

Retail TouchPoints

APRIL 23, 2021

Flexible payment provider Affirm is expanding its range of services to include the post-purchase experience with the acquisition of online returns solution Returnly for approximately $300 million. Retailers such as Walmart , Bonobos and Peloton currently use Affirm to offer customers flexible payment options such as Buy Now, Pay Later.

Merchant Services 279

Merchant Services Payment Services Returns Fashion 279

Retail TouchPoints

NOVEMBER 18, 2020

Shopify has partnered with Alipay for a program that will let Shopify retailers seamlessly accept payments through Alipay from more than 1 billion active users in China — with plans to add hundreds of million more users across Asia. was the top country selling into China during the 2020 event, generating $5.4

Merchant Services 200

Merchant Services Payment Services Consumer Planning 200

Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Concurrently, the summer of 2020 brought the highest number of new business applications in the past 15 years, and this trend has continued, with Americans filing a record 1.4 Who is Behind Fraudulent Activity?

Merchant Services 278

Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021.

Merchant Services 299

Merchant Services Payment Services Checkout Accounting 299

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. These latest acquisitions follow Zip’s purchase of Quadpay in September 2020. Twisto holds a European Payment Institution license, enabling the provision of payment serves across all EU member states, subject to regulatory consents.

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

AUGUST 22, 2023

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. Amazon Shipping will provide delivery service within the U.S. Postal Service “to fully cover all delivery destinations,” according to the website, and will position Amazon as a direct competitor to FedEx and UPS.

Shipping 246

Shipping Merchant Services Fulfillment 246

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S. And the U.S.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. But a year on from the Woolard Review , which found that the use of interest-free credit products nearly quadrupled in 2020 to £2.7

Finance 260

Finance Merchant Services Payment Services Consumer 260

Inside Retail

AUGUST 3, 2021

In 2020, 23 million children missed out on basic vaccines through routine immunisation services, leaving them at risk to devastating but preventable diseases,” said UNICEF Australia chief executive Tony Stuart. “We

Checkout 264

Checkout Merchant Services Payment Services Fast Fashion 264

Inside Retail

AUGUST 2, 2022

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. One crucial area is merchant fraud, and any business taking card payments is vulnerable. Managing fraud after the sale.

Merchant Services 147

Merchant Services Payment Services Accounting Management 147

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

Merchant Services 105

Merchant Services Payment Services Customer Experience Management 105

Retail TouchPoints

MAY 21, 2021

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. Blue Apron, Freshly and HelloFresh are among the businesses that saw a flood of new customers in 2020; and. There are subscription shopping services now available too. The average U.S.

Merchant Services 279

Merchant Services Drop-Shipping Shipping Consumer 279

Retail TouchPoints

OCTOBER 29, 2020

As online activity has increased during the pandemic, online fraud has too, and fraudsters are poised to wipe out a big chunk of merchant profits by posing as legitimate customers. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores. Impact on Merchants. What Can be Done?

Merchant Services 174

Merchant Services Accounting Shipping Returns 174

Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. From budget-friendly options and making returns easy to rewards programs and payment options, every interaction can offer a reason to remain loyal.

Merchant Services 264

Merchant Services Payment Services Accounting Consumer 264

Retail TouchPoints

MAY 7, 2024

If we can execute every single day and make the experience continually better for our consumers, our merchants, our Dashers and our CPG partners, that will ultimately build a business that will address more and more consumers’ needs. There are many merchants who use DoorDash as well as your competitors. Hannon : Certainly.

Merchant Services 278

Merchant Services Grocer Fulfillment Sporting Goods 278

Retail TouchPoints

AUGUST 8, 2022

Data backs this up as well: A study from the global professional services firm Alvarez & Marsal found that 44% of consumers tried a new beauty brand because of promotions and/or discounts last year, up from 25% in 2020.

Promotions 277

Promotions Merchant Services Shipping Consumer 277

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

OCTOBER 12, 2020

It’s essential that websites and mobile commerce apps are designed well but also display accurate inventory readings and delivery dates, and offer simple and streamlined payment options. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing. Staffing Considerations.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021. UK and France.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

Drop-Shipping 311

Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

MAY 2, 2023

The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020.

Merchant Services 269

Merchant Services Finance Location Planning 269

Retail Dive

JULY 14, 2021

Six in ten merchants globally reported higher rates of e-commerce fraud in 2020 and struggle to cope with rising payments fraud, an FIS report indicates.

Merchant Services 122

Merchant Services 122

Retail TouchPoints

JULY 18, 2022

Back in 2020, people started talking about the “audio renaissance.” In 2020, the global podcasting market was valued at $11.46 While Bill Gates and other charitable trusts continue to underwrite audio journalism, a new breed of advertiser is helping pump cash into independent podcasts. More Audio than Ever Before.

Merchant Services 306

Merchant Services Customer Experience Advertising Consumer 306

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. Uber also boosted its delivery capabilities in July 2020 through the acquisition of Postmates for more than $2.6

Customer Experience 278

Customer Experience Merchant Services Inventory Management Grocer 278

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

JANUARY 28, 2022

Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and online strategy.

Merchant Services 275

Merchant Services Store Operations Marketing Management 275

Retail TouchPoints

JANUARY 12, 2021

They provide the venue that connects merchants with customers and offer services and experiences that a single retailer cannot. While retailers can target and engage with customers online, it’s been a long-time struggle for merchants to convert foot traffic into intelligent data. Post-COVID: Shopping = Buying + Experience.

Shopping 288

Shopping Merchant Services Advertising Customer Experience 288

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. More than 10% of all purchases are returned, according to the same study.

Returns 264

Returns Location Merchant Services Drop-Shipping 264

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. For others, risks were invited in via third parties.

Merchant Services 194

Merchant Services Consumer Management Checkout 194

Retail Focus

APRIL 20, 2022

Builders’ merchant, Bradfords Building Supplies , has transformed the way it merchandises its products online using a solution from Akeneo, the global leader in product experience management (PXM) and product information management (PIM). With better, enriched product data, Bradfords has grown online conversions by 20% with Akeneo PXM Studio.

Merchant Services 130

Merchant Services Management Point of Sale Returns 130