Retail TouchPoints

AUGUST 2, 2021

The Melbourne, Australia-based company currently serves more than 16 million consumers and nearly 100,000 merchants worldwide. market and greater access to in-person transactions, via Square’s customer base of 70 million annual active Cash App end users and millions of sellers. “We Afterpay will gain a stronger foothold in the U.S.

Merchant Services 317

Merchant Services Payment Services Checkout Finance 317

Retail TouchPoints

NOVEMBER 18, 2020

Shopify has partnered with Alipay for a program that will let Shopify retailers seamlessly accept payments through Alipay from more than 1 billion active users in China — with plans to add hundreds of million more users across Asia. was the top country selling into China during the 2020 event, generating $5.4

Merchant Services 200

Merchant Services Payment Services Consumer Planning 200

Retail TouchPoints

JULY 8, 2022

In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.

Merchant Services 277

Merchant Services Payment Services Point of Sale Checkout 277

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud.

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Merchant Services Payment Services Management Accounting 328

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. These latest acquisitions follow Zip’s purchase of Quadpay in September 2020. trillion ecommerce market, the world’s second-largest. More than one million customers and 14,000 merchants have transacted on the platform. “We

Merchant Services 264

Merchant Services Payment Services Fulfillment Marketing 264

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Concurrently, the summer of 2020 brought the highest number of new business applications in the past 15 years, and this trend has continued, with Americans filing a record 1.4 Who is Behind Fraudulent Activity?

Merchant Services 278

Merchant Services Payment Services Shipping Accounting 278

Retail TouchPoints

JULY 7, 2020

While we shouldn’t expect online sales to remain at their peak levels when the safety risks of in-person shopping dissipate, merchants cannot hope to weather the storm and return to business as usual. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. Traditionally, U.S. And the U.S.

Merchant Services 255

Merchant Services Payment Services Point of Sale Consumer 255

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Consumers are using BNPL to stretch purchase payments between paychecks.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

JUNE 4, 2021

Google has indisputably cornered the market on search, and now the tech giant is setting its sights further afield as it looks to become a place where shoppers not only find products but also buy them. But making it easier for merchants to list their products on Google is only the first step.

Advertising 351

Advertising Merchant Services Shopping Checkout 351

Inside Retail

FEBRUARY 4, 2024

The Australian e-commerce market is set for a dynamic evolution this year. Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. While more Australians used mobile wallets for payments, adoption was fastest among younger generations.

Merchant Services 264

Merchant Services Payment Services Accounting Consumer 264

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

Merchant Services 105

Merchant Services Payment Services Customer Experience Management 105

Retail TouchPoints

AUGUST 8, 2022

Data backs this up as well: A study from the global professional services firm Alvarez & Marsal found that 44% of consumers tried a new beauty brand because of promotions and/or discounts last year, up from 25% in 2020. Promotions make the subscription experience stand out, especially as the market remains highly competitive.

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Promotions Merchant Services Shipping Consumer 277

Retail TouchPoints

JANUARY 12, 2021

They provide the venue that connects merchants with customers and offer services and experiences that a single retailer cannot. While retailers can target and engage with customers online, it’s been a long-time struggle for merchants to convert foot traffic into intelligent data. Post-COVID: Shopping = Buying + Experience.

Shopping 288

Shopping Merchant Services Advertising Customer Experience 288

Retail TouchPoints

JANUARY 28, 2022

Decker joined The Home Depot in 2000 and was named President and COO in October 2020, responsible for global store operations, global supply chain, outside sales and service and real estate as well as merchandising, marketing and online strategy.

Merchant Services 275

Merchant Services Store Operations Marketing Management 275

Retail TouchPoints

JULY 18, 2022

But — and this is important — while we’re looking around for the next big thing, that tech enjoys slow but steady market adoption. But audio isn’t going to stay at the office, when there’s a $20 trillion consumer market that’s perpetually game for new things. Back in 2020, people started talking about the “audio renaissance.”

Merchant Services 306

Merchant Services Customer Experience Advertising Consumer 306

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing. Unfortunately, many retailers fall short at checkout.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

MARCH 11, 2022

Twitter Lets Merchants Create In-App ‘Shops’. Twitter is testing a new free feature called “Shops” that allows merchants to showcase up to 50 products on their own in-app shop. The offering expands on Twitter’s existing Shop Module , which lets merchants display up to five products directly on their profile. “We

Social Commerce 305

Social Commerce Merchant Services Advertising Shopping 305

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

APRIL 5, 2022

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges.

Merchant Services 272

Merchant Services Beauty and Health Returns Consumer 272

Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. More than 10% of all purchases are returned, according to the same study.

Returns 264

Returns Location Merchant Services Drop-Shipping 264

Retail TouchPoints

SEPTEMBER 2, 2020

The e-Commerce alcohol market has seen a surge in growth as a result of COVID-19. In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. That’s our secret sauce.

Merchant Services 264

Merchant Services Shopping Customer Experience Shipping 264

Retail TouchPoints

NOVEMBER 16, 2022

Meta also will highlight businesses from its Meta Business Leaders Network in the new 2022 Smalliday Showcase gift guide, and provide small businesses with advice on advertising effectively with its SMB Holiday Marketing Guide. Square plans to announce additional details about the card in 2023. Multiple Meta Resources.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

Merchant Services 288

Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

FEBRUARY 4, 2021

On the surface, 2020 wasn’t a great year for globalization. For example, international online sales conducted through cross-border ecommerce solution eShopWorld (ESW) increased 82% year-over-year in 2020. When the pandemic first emerged on the global stage in March 2020, initial uncertainty caused a dip in international online sales.

Merchant Services 305

Merchant Services Beauty and Health Consumer Returns 305

Retail Focus

APRIL 20, 2022

Builders’ merchant, Bradfords Building Supplies , has transformed the way it merchandises its products online using a solution from Akeneo, the global leader in product experience management (PXM) and product information management (PIM). With better, enriched product data, Bradfords has grown online conversions by 20% with Akeneo PXM Studio.

Merchant Services 130

Merchant Services Management Point of Sale Returns 130

Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service.

Merchant Services 278

Merchant Services Payment Services Consumer Point of Sale 278

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. The result was substantial: all North American online retail orders increased by 126% by May 3, 2020. For others, risks were invited in via third parties.

Merchant Services 194

Merchant Services Consumer Management Checkout 194

Retail TouchPoints

APRIL 22, 2022

With the pandemic ushering a wave of traditionally brick-and-mortar merchants online since 2020, the chances of being targeted by scammers is at an all-time high. In 2020, retailers lost $17.5B, with a report projecting an 18% increase in losses last year.

Merchant Services 278

Merchant Services Returns Fulfillment Promotions 278

Retail TouchPoints

JUNE 28, 2022

It either becomes dreaded waste or is severely discounted, resulting both in a growing problem for the planet and a financial loss for merchants. So why aren’t merchants processing these returns in efforts to recoup these massive losses? Fortunately, there are remedies to fix this broken process. In the U.S.,

Returns 268

Returns Merchant Services Fashion Fast Fashion 268

Retail TouchPoints

FEBRUARY 2, 2021

billion USD ) in Q3 2020, a period that included the annual Singles’ Day online shopping bonanza, generating a year-over-year increase of 37%. Global Shopping Festival by stimulating consumption, satisfying consumer demands and supporting the business recovery of merchants in response to the impact of the pandemic. billion ( $74.1

Merchant Services 214

Merchant Services Marketing Planning Shipping 214

Retail TouchPoints

SEPTEMBER 25, 2024

Department of Justice has sued Visa for anticompetitive practices in debit card networks, which it says penalize merchants that try to use alternatives. We allege that Visa has unlawfully amassed the power to extract fees that far exceed what it could charge in a competitive market,” said U.S. The suit, filed in the U.S.

Merchant Services 147

Merchant Services Payment Services Consumer Point of Sale 147

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Big Box Stores Will Take Market Share From Amazon.

Merchant Services 321

Merchant Services Payment Services Fulfillment Promotions 321

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Cook and Proctor will then announce the four cohort brands being honored by Cultivate in 2020.

Loss Prevention 285

Loss Prevention Merchant Services Fulfillment Returns 285

Retail TouchPoints

MARCH 2, 2021

So when ecommerce sales jumped 32% percent year-over-year as they did in Q4 2020, returns also went through the roof. In December 2020, more than half of returns from the company’s network of merchants were made in-store, despite the fact that COVID-19 cases were rising and store closures were rampant, said Geller.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328