Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Although Ulta Beauty announced that it would permanently close 19 stores by Nov.

Location 144

Location Payment Services Planning Store Operations 144

Retail TouchPoints

SEPTEMBER 2, 2020

Macy’s CEO Jeff Gennette revealed plans to test several smaller Macy’s and a Bloomingdale’s at non-mall locations, as well as a continued effort to grow its discount Macy’s Backstage brand. “We Our immediate priority is successfully executing holiday 2020. We are also focused on laying the groundwork for 2021 and beyond.

Location 191

Location Fashion Planning Store Operations 191

Retail TouchPoints

APRIL 12, 2022

The remaining locations will open in the Jacksonville, Orlando and Tampa areas over the coming months, each adjacent to a Walmart Supercenter. The Walmart Health locations provide a range of medical services including primary care, labs, X-ray and EKG, behavioral health and counseling, dental, optical and hearing.

Location 244

Location Planning Management Marketing 244

Retail TouchPoints

MARCH 5, 2021

Burlington Stores has doubled its long-term store footprint target to 2,000 stores, up from the 1,000 -store target established when the company launched its IPO in 2013. Burlington currently operates 761 stores across the U.S. “We

Planning 223

Planning Location Store Operations Accounting 223

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year.

Planning 257

Planning Payment Services Location Shopping 257

Retail TouchPoints

FEBRUARY 16, 2021

Five Below will open 170 stores over the next nine months, bringing its total to more than 1,200 locations, according to Knox Pages. The effort kicked off with 11 stores across Ohio, Maryland, Florida, Texas, New York and Mississippi in the first week of February, with more grand openings slated for every weekend through November 2021.

Location 205

Location Planning Store Operations ATS 205

Retail TouchPoints

DECEMBER 9, 2024

plans to open approximately 100 new stores in 2025 as it moves toward its eventual goal of operating 3,200 locations 200 more stores than its previous target as part of its Life Out Here 2030 strategic vision. Tractor Supply Co.

Location 223

Location Store Layout Planning Marketing 223

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. The entire system uses a suite of cloud tools to control robots deployed throughout different areas of the airport.

Store Operations 305

Store Operations Customer Experience Location ATS 305

Retail TouchPoints

APRIL 19, 2022

Wawa is reportedly planning to double its store count to 1,800 locations by 2030, according to Philly Voice. CEO Chris Gheysens noted that the expansion will include both “traditional” neighborhood stores and “non-traditional” rest-stop style formats in new and existing markets, as well as drive-thrus.

Location 186

Location Planning Marketing Store Operations 186

Retail TouchPoints

SEPTEMBER 27, 2023

Target will close nine stores in four cities on Oct. Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business. leaving 15 stores in this market. billion in losses, up from $93.9

Sporting Goods 250

Sporting Goods Store Operations Location Accounting 250

Retail TouchPoints

SEPTEMBER 30, 2020

The women’s apparel and fashion accessories retailer plans to open additional store locations in markets across the country through the rest of 2020 and into early 2021. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 280

Accessories Apparel Returns Fashion 280

Retail TouchPoints

MAY 5, 2021

The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. The subscription program will initially run for 90 days nationwide, mirroring a three-month pilot that is currently running in more than 100 stores near Augusta, Ga.,

Returns 288

Returns Location Planning Marketing 288

Retail TouchPoints

OCTOBER 9, 2020

Dollar General has launched the popshelf store concept — smaller locations focusing on on-trend seasonal goods, with 95% of items priced at $5 or less. The first two popshelf locations will open in Hendersonville and Clarksville, Tenn. in fall 2020.

Beauty and Health 286

Beauty and Health Location Consumer Store Operations 286

Retail TouchPoints

NOVEMBER 3, 2020

Dunkin’ will join a restaurant portfolio of more than 11,000 locations, across brands including Arby’s, Buffalo Wild Wings, SONIC Drive-In and Jimmy John’s. The transaction is expected to close by the end of 2020. The deal will nearly triple Inspire’s footprint, with the addition of more than 12,500 Dunkin’ and almost 8,000.

Location 300

Location Store Operations ATS 300

Retail TouchPoints

JANUARY 28, 2021

Pet Supplies Plus operates more than 500 locations, of which nearly 60% are franchised, with more than 185 new stores in various stages of development nationwide. Pet retailers that were slow to embrace ecommerce struggled, which led to PetValu shuttering all 358 stores and warehouses in late 2020.

Location 274

Location Management ATS Store Operations 274

Retail TouchPoints

JUNE 7, 2022

Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks. Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics.

Planning 303

Planning Location Shopping Point of Sale 303

Retail TouchPoints

JANUARY 25, 2021

The deal is expected to preserve at least 275 of Francesca’s remaining 551 locations. The retailer’s new owners plan to continue operating its corporate offices and will keep its management team and nearly all employees on board, according to The Wall Street Journal.

Finance 225

Finance Accessories Location Planning 225

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% year-on-year.

Payment Services 235

Payment Services Location Fulfillment Customer Experience 235

Retail TouchPoints

JULY 1, 2020

billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 However, nearly all locations have reopened since the quarter ended on May 2, and results at these locations have exceeded expectations. Macy’s reported a net loss of nearly $3.6 billion for the same period a year ago.

Fulfillment 240

Fulfillment Location Shopping ATS 240

Retail TouchPoints

AUGUST 2, 2021

WSS is an athletic-inspired retailer with 93 off-mall locations in California, Texas, Arizona and Nevada. The atmos acquisition was made to expand Foot Locker’s international presence, particularly in Japan, where the brand operates 39 of its 49 locations. Text Trading Company, K.K.,

Apparel 260

Apparel Location Marketing Store Operations 260

Retail TouchPoints

SEPTEMBER 14, 2022

In that same month, Olympia decided to liquidate 22 of its stores, and in July 2022 the company made the decision to close the rest of its locations. At its peak in 2012, the retailer operated 230 stores across the Northeast and Mid-Atlantic regions.

Planning 246

Planning Location ATS Store Operations 246

Retail TouchPoints

MAY 24, 2021

Additionally, 37 million people are expected to travel 50 miles or more from home, an increase of 60% over 2020, according to AAA. Retailers looking to offer top-notch personalization should consider that shopping plans differ by gender and location.

Planning 285

Planning Shopping Location Store Operations 285

Retail TouchPoints

MARCH 8, 2021

As we learn from guests what they love about Ulta Beauty Herald Square, we will incorporate aspects into other stores where feasible and appropriate,” said Kecia Steelman, Chief Store Operations Officer of Ulta Beauty in an interview with Retail TouchPoints.

Checkout 229

Checkout Store Operations Promotions Shopping 229

Retail TouchPoints

JULY 3, 2023

.” Alex and Anni has closed all stores in its home state but will continue operating seven across the country. Its products also are sold at The Paper Store locations. The company, which was founded in 2004, had more than 100 stores across the U.S. during the height of its operations.

Location 272

Location Consumer Store Operations ATS 272

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2020 and 3.4% The company is aware of the precarious position of many mall-based retailers, and the filing noted the ways it is expanding its presence into other locations. Claire’s has filed for an IPO that would value the company at $100 million.

Jewelry 249

Jewelry Accessories Accounting Location 249

Retail TouchPoints

NOVEMBER 30, 2021

Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021. The company plans to equip two of its Whole Foods stores with cashierless solutions in 2022.

Checkout 244

Checkout Payment Services Customer Experience Supermarket 244

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

Merchandise Store 237

Merchandise Store Checkout Supermarket Shopping 237

Retail TouchPoints

JANUARY 4, 2021

However, the effort was slowed by multiple executive shakeups , and completely stalled when the coronavirus pandemic forced the retailer to temporarily close its stores, leading to the permanent closure of 154 locations.

Management 217

Management Location Consumer ATS 217

Retail TouchPoints

DECEMBER 2, 2021

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. The new store openings will help Dollar General maintain its momentum.

Planning 252

Planning Location Consumer Marketing 252

Retail TouchPoints

OCTOBER 28, 2020

Tuesday Morning filed for bankruptcy protection in May 2020 with plans to close 230 of its 687 stores. The retailer was hit hard by the pandemic, which forced the temporary closure of all its locations. The retailer had planned to close on a sale of all its assets by Oct. 29, but will now push back its hearing date until Nov.

Store Operations 171

Store Operations Planning Location ATS 171

Retail TouchPoints

JULY 29, 2021

In many countries, it was the go-to store for birthday gifts and special treats — a magical wonderland of toys where, as children, we happily spent hours exploring. Toys ‘R’ Us once boasted a prime location in New York’s Time Square while also inhabiting many large out-of-town buildings in retail parks in key towns and cities in the U.S.

Net Profit 301

Net Profit Fulfillment Boutique Outdoor 301

Retail TouchPoints

JANUARY 26, 2021

Storied British department store chain Debenhams , which entered administration for the second time in April 2020, will live on online following the acquisition of its brand and websites by U.K.-based Multiple sources report that the store closures will result in the loss of approximately 12,000 jobs. million) in June 2020. “We

Department Stores 230

Department Stores Fashion Location Planning 230

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty.

Fulfillment 270

Fulfillment Shipping Inventory Management Location 270

Retail TouchPoints

JANUARY 7, 2022

Bed Bath & Beyond has released a list of 37 stores slated for closure in 2022 as it approaches completion of its 2020 plan to shutter 200 underperforming locations. The affected shops are located across 19 states, including seven in New York, five in California and four in Washington. billion.

ATS 247

ATS Apparel Planning Location 247

Retail TouchPoints

MAY 26, 2023

Gonzalez joined Vitamin Shoppe in 2020 and has overseen merchandising, marketing, branding, content and creative, product development and private brand initiatives. The Vitamin Shoppe opened an all-new franchise location in Valparaiso, Ind. in February 2023, the first of a planned 12 such openings this year.

Marketing 242

Marketing Location Planning ATS 242

Retail TouchPoints

MAY 5, 2023

The size, the locations are all working.” Comparable store sales at Market by Macy’s and Bloomie’s grew 8% and 12% , respectively, during Q4 2022. Additionally, company leaders told CNBC that the off-mall locations are drawing younger and more diverse shoppers, including some new to Macy’s. “We

Department Stores 252

Department Stores Checkout Location Planning 252

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. In fact, Walmart has worked with Gatik for autonomous deliveries from distribution centers to stores in Bentonville, Ark.

Marketing 226

Marketing Fulfillment Location Shopping 226