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The Rise of Micro Markets in Airports

Retail TouchPoints

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores.

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5 Common Types of Self-Service Kiosks

Frank Mayer

Chances are you’ve seen self-service kiosks, whether ordering at a restaurant, finding your way around the airport, or checking out at the grocery store. Self-service technology is everywhere. So, with the many applications they serve, how do you know what type of kiosk best fits your objectives? Self-Order Kiosks.

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The Future of Retail and AI

Retail TouchPoints

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Retail stores typically had to guess what changes will have a positive impact on sales and operational efficiency. The Pandemic’s Initial Impact on Retail.

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Retail x Fintech: The Importance of Security in Retail’s Adoption of BOPIS and Payment Installment Plans

Retail TouchPoints

Over the past several months, retailers have experienced challenges and changes they thought they would never see in 2020. Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe. And it’s clear that these shifts are here to stay.

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Robots, RFID tags and an incubator area: Inside Decathlon’s new Data Lab

Inside Retail

Decathlon’s Data Lab in Singapore is the latest facet of the brand’s pursuit of innovation and part of its efforts to develop new digital services and incubate data projects, in collaboration with partners such as Sport Singapore, research agencies, and schools.

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LEON boosts charitable efforts through Adyen payments

A1 Retail

The Naturally Fast Food brand has introduced Adyen Giving charity donation service for payments on its new in-store kiosks. Adyen , the global payments platform, has announced the extension of its partnership with Naturally Fast Food brand, LEON to include Adyen Giving.

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McDonald’s outage underlines the risks of retailers becoming too reliant on tech

Inside Retail

McDonald’s mobile app; its human-less, order-taking kiosks; its digitised menus that change based on trends, the weather and more; and even its generative AI — together, these enable McDonald’s to eke out additional sales and efficiencies worth billions of dollars to the company, which has 40,000 locations in roughly 100 countries.

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