Retail TouchPoints

OCTOBER 1, 2020

The 2020 holiday season will be dominated by uncertainty, a sharp contrast to the relatively steady growth in spending and ecommerce traffic that retailers enjoyed over the past several years. Prior to the pandemic, holiday 2020 ecommerce sales were expected to increase 13% , to $155.5 Uncertain Wallet Sizes Create Fierce Competition.

Fulfillment 318

Fulfillment Planning Consumer Shopping 318

Retail TouchPoints

FEBRUARY 11, 2021

Many of these take the form of a “boast post,” a confident and colorful tour de force displaying the company’s mastery of the market’s direction. Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. But let’s be real here.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

NOVEMBER 18, 2020

Taking advantage of the surge in online grocery generated by COVID-19, Farmstead plans to bring its dark store fulfillment model to a third market: Raleigh-Durham, N.C. was its first new market in this region, and Farmstead plans to launch in Raleigh-Durham, N.C. The expansion will be fueled by a $7.9 Charlotte, N.C.

Planning 269

Planning Marketing Fulfillment Customer Experience 269

Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. Four of those new stores will be in the greater Phoenix area, representing a new market for Aldi , as well as its first locations in Arizona. In May 2020, Aldi announced its plans to expand curbside pickup to 600 stores in 35 states by the end of July. “As

Location 260

Location Planning Supermarket Marketing 260

Retail TouchPoints

APRIL 2, 2021

In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. The company reported on the success of its “Restock Kroger” transformation strategy over the last three years and outlined a new strategy called “Leading with Fresh and Accelerating with Digital.”

Supermarket 270

Supermarket Fulfillment Returns Planning 270

Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

Fulfillment 246

Fulfillment Shopping Shipping Consumer 246

Retail TouchPoints

NOVEMBER 23, 2020

Some of the key takeaways from the Q3 results include: Big box retailers such as Walmart and Target continued showcasing their omnichannel dominance with strong results, proving that their years of investment in leading-edge fulfillment strategies have paid off; Other retailers with strong omnichannel offerings in attractive categories, like Lowe’s.

Fulfillment 257

Fulfillment Department Stores Customer Experience Returns 257

Retail TouchPoints

MARCH 4, 2022

And while the majority of retailers didn’t break any records, most reported steady growth and in-store traffic improvements compared to 2020. Walmart’s Q4 results were characteristically solid for the retail giant; with such massive market penetration, it’s difficult to achieve the truly explosive growth that smaller companies can achieve.

Fulfillment 246

Fulfillment Apparel Planning Wholesale 246

Retail TouchPoints

MARCH 18, 2021

While some industry watchers predicted that the boon to online grocery would subside later in 2020, that never happened. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

Fulfillment 246

Fulfillment Grocer Inventory Management Customer Experience 246

Retail TouchPoints

OCTOBER 14, 2020

They also provide an answer to some of the challenges created by the pandemic, as executives from Woodman’s Markets and Badger Technologies discussed during a session titled The Rise Of Robotics In Retail at the 2020 Retail Innovation Conference. The robots also can improve merchandising.

Marketing 279

Marketing Grocer Location Fulfillment 279

Retail TouchPoints

DECEMBER 15, 2023

Kroger has kicked off a multi-year agreement to have Gatik AI ’s autonomous box trucks transport products from the retailer’s Dallas customer fulfillment center to multiple retail locations in the area. and Louisiana since late 2020. The retailer also teamed up with Ford Motor Co.

Marketing 264

Marketing Fulfillment Location Shopping 264

Inside Retail

DECEMBER 20, 2021

They’re building new distribution warehouses, they’re bringing on more staff to fulfil online orders. To find out how you can market to your customers this festive season, visit: [link]. The post 2019 vs 2020 vs 2021: How has Covid impacted Christmas? They’re looking at a more omnichannel approach.

Shopping 246

Shopping Fulfillment Consumer Customer Experience 246

Retail TouchPoints

JANUARY 31, 2025

billion investment, announced in 2020 , which included the modernization of more than 180 stores as well as the opening of four new stores, three DCs and one fulfillment center. A fourth DC included in this 2020 round of investment, the Vaughan Distribution Centre, will open this spring.

Fulfillment 179

Fulfillment Planning Location Shopping 179

Retail TouchPoints

MAY 17, 2021

Amazon is planning to hire 75,000 additional employees across its fulfillment and logistics network in the U.S. The news comes as many companies struggle to find available workers amid continuing disruption to the job market caused by the COVID pandemic. and Canada.

Fulfillment 179

Fulfillment Location Planning Marketing 179

Retail TouchPoints

JANUARY 2, 2025

Nike Plans to Cut $2 Billion in Costs, Layoffs Imminent as Strategy Pivot Continues (January 2, 2024) Increasing competition in the sneaker market and global macroeconomic headwinds pushed Nike to make major cost cuts, using tactics such as simplifying its product assortment and making greater use of automation and technology.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

OCTOBER 6, 2021

Shoppers in select markets will be able to schedule same-day and next-day delivery for supplies that can easily fit in a car, including tools, fasteners and paint, with coverage expanding to multiple markets nationwide by the end of 2021.

Fulfillment 313

Fulfillment Supermarket Returns Marketing 313

Retail TouchPoints

AUGUST 3, 2021

The company operates more than 250 micro-fulfillment centers across the country, fulfilling orders for common items including cleaning and home products, over-the-counter medications, baby and pet products, food and drinks and alcohol. The funding will build upon the $1.15 delivery charge. The company acquired BevMo!

Fulfillment 306

Fulfillment Customer Experience Management Marketing 306

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Inside Retail

APRIL 22, 2021

From the increased market share of digitally native brands to decisions from companies like GlobeWest and Homebodii to dial up D2C strategies, shoppers are becoming increasingly accustomed to purchasing products directly from brands. Fulfilment of the future. Direct-to-consumer selling. Australians spent an unprecedented $50.46

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

AUGUST 19, 2020

1, 2020, rising from $18.2 However, Target’s brick-and-mortar stores proved to be essential elements in the retailer’s overall growth, fulfilling more than 90%. Additionally, the retailer saw strong market share gains across all five of its core merchandise categories. Target achieved a record-setting 24.3% billion this year.

Fulfillment 331

Fulfillment Accounting Returns Consumer 331

Retail TouchPoints

JANUARY 8, 2025

In 2020, global ecommerce sales reached $4.2 These expectations have significantly impacted the same-day delivery market, which experts predict will grow nearly 20% year-over-year between now and 2028. In 2023, the global warehouse automation market was valued at $23 billion. Just two years later, online sales jumped to $5.7

Consumer 279

Consumer Shipping Supply Chain Management Returns 279

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. Fairway Market is a trademark of the retailer-owned supermarket cooperative Wakefern Food Corp.

Marketing 262

Marketing Payment Services Supermarket Location 262

Retail TouchPoints

AUGUST 30, 2021

Target’s Store-Based Fulfillment Model Drives Convenience. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. More than 95% of Target’s Q2 sales were fulfilled from stores, the result of years of developing and perfecting the fulfillment process. year-over-year and 5.8%

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Inside Retail

JUNE 7, 2021

The items on Amazon Warehouse will be checked over and fulfilled by Amazon staff, can be eligible for free delivery for Prime members, and will be discounted. According a 2020 resale report from ThredUp, the online second-hand market is expected to grow from $7 billion in 2019 to $35 billion in 2024.

Apparel 328

Apparel Fulfillment Returns Management 328

Retail TouchPoints

DECEMBER 9, 2024

With an expanded total addressable market of $225 billion [updated from $180 billion ], we have significant runway for growth. Over the last five years, we have delivered strong financial performance and enhanced our competitive advantages through the execution of our Life Out Here strategy.

Location 277

Location Store Layout Planning Marketing 277

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. These retailers’ first task?

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Retail TouchPoints

APRIL 19, 2021

December 31, 2020 marked the end of the Brexit transition period, and whilst many took a sigh of relief, in reality the Brexit effect had only just begun. To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. The shockwaves presented by Brexit are now imminent.

Fulfillment 165

Fulfillment Supply Chain Management Management Promotions 165

Retail TouchPoints

DECEMBER 29, 2023

Nike is a standout performer in the apparel market with the highest brand value of any mass apparel brand, approximately $110 billion, and in 2020 the global sneaker market was valued at approximately $79 billion , which is predicted to hit $120 billion by 2026. Yet stock is nothing without the right infrastructure in place.

Apparel 284

Apparel Fulfillment Returns Customer Experience 284

Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing. Staffing Considerations.

Consumer 179

Consumer Merchant Services Payment Services Shopping 179

Retail TouchPoints

JULY 28, 2021

Bloomberg , 2020). The retail sector is at a pivotal moment in adapting to the changed market conditions and consumer preferences. Throughout 2020, major cities in the U.S. Kickfin , 2020). The service is marketed locally, and, other than a QR code to download an app, there is no further information available.

Fulfillment 299

Fulfillment Outdoor Location Shopping 299

Retail TouchPoints

JUNE 16, 2020

Retailers lucky enough to benefit from these lower-margin consumable sales should be taking advantage of the situation, even if they’re not going to be able to match Walmart’s logistics and fulfillment capabilities. The short-term impact on margins can be more than offset by the long-term opportunities in customer acquisition and retention.

Fulfillment 191

Fulfillment Consumer Apparel Shopping 191

Retail TouchPoints

SEPTEMBER 17, 2020

21 hearing date by six to seven months , which Tiffany claims is an “attempt to run out the clock to avoid fulfilling its obligations under the merger agreement.”. 24, 2020 deadline. Global sales at the luxury retailer fell 29% in Q2 2020, an improvement over Q1’s 45% drop, and the company returned to profitability.

Fulfillment 262

Fulfillment Returns Fashion Marketing 262

Retail TouchPoints

OCTOBER 16, 2020

Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. One of the most unique aspects of Prime Day 2020 is how it became the gateway to the holiday season. Small Businesses Were Big Beneficiaries of Prime Day 2020. planned to spend less.

Promotions 179

Promotions Advertising Shopping Fulfillment 179

Retail TouchPoints

AUGUST 18, 2021

The biggest standout was Target’s same-day digital services, which grew nearly 55% in 2021 on top of the 270% growth posted in 2020. compared to 2020. growth experienced in Q2 2020. Digital comparable sales grew 10% , following 195% growth in 2020. Walmart Posts Solid Ecommerce Growth. compared to Q. on top of 10.9%

Grocer 290

Grocer Advertising Fulfillment Shopping 290

Retail TouchPoints

DECEMBER 8, 2022

The stress of the pandemic sparked a surge in the wine, beer and spirits market: a 2020 RAND Corporation study found that alcohol consumption among adults 30 and older increased by 14%. However, beginning in late 2020, many people started to re-evaluate their habits and explore no- and low-alcohol (NA) beverage options.

Fulfillment 278

Fulfillment Marketing Customer Experience Consumer 278

Retail TouchPoints

OCTOBER 13, 2020

With a focus on emerging technologies and innovative startups, the 2020 Retail Innovation Conference is featuring three Startup Innovation Lab sessions that will introduce attendees to a total of 20 tech innovators. Cook and Proctor will then announce the four cohort brands being honored by Cultivate in 2020.

Loss Prevention 285

Loss Prevention Merchant Services Fulfillment Returns 285

Retail TouchPoints

SEPTEMBER 3, 2021

In the midst of a tight retail labor market , Walmart is increasing its minimum wage $1 to $12 an hour , and will give raises to more than 565,000 of its 1.6 Walmart first began testing a $12 minimum wage in 500 stores in early 2020. In 2020, Walmart edged out Amazon as the leading grocery ecommerce retailer in the U.S.

Fulfillment 276

Fulfillment Location Planning Shopping 276