Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 77

Customer Experience Shrinkage Checkout Inventory Management 77

Frank Mayer

JANUARY 14, 2022

Read on to discover three customer experience predictions for the upcoming year. The Hybrid Shopping Experience. As customer experience strategies evolve, omnichannel methods will continue prioritizing the consumer’s demands for ease and accommodation. billion in 2020 to $68.01 Autonomous Checkout.

Customer Experience 79

Customer Experience Kiosk Checkout Shrinkage 79

Mass Relators

OCTOBER 25, 2023

In fact, eight in 10 of them agree the investment in self-checkouts is paying off as this technology allows associates to work on higher value tasks and improves the customer experience. Consumers demand the way they browse, acquire, consume, and return merchandise to be seamless wherever they shop.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Nvidia

JANUARY 13, 2022

NVIDIA partners Everseen and Graymatics provide asset protection applications at the point of sale to reduce shrinkage and provide customers a faster self-checkout experience. Spacee is using computer vision and AI to help retailers handle these basic, repetitive tasks.

Shrinkage 115

Shrinkage Checkout Inventory Management Point of Sale 115

Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. Micro market product variety is not the only thing that greatly improves the customer experience.

Payment Services 246

Payment Services Kiosk Marketing Shrinkage 246