Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet.

Payment Services 278

Payment Services Checkout Wholesale Consumer 278

Inside Retail

MARCH 10, 2025

Southeast Asia as key market We see Malaysia as a prime opportunity, given its status as one of Southeast Asia’s largest and most developed economies,” Mohammad A Baker, CEO of GMG, told Inside Retail. Insights from its acquisition of Royal Sporting House have also helped the company understand local market dynamics.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Retail TouchPoints

AUGUST 17, 2022

Kohl’s has named Christie Raymond as its new Chief Marketing Officer, reporting directly to CEO Michelle Gass. Raymond has been with Kohl’s since 2017, beginning as SVP, Media and Personalization and promoted to EVP, Customer Engagement, Analytics and Insights in June 2020. Christie Raymond. 18, 2022.

Marketing 304

Marketing Promotions Consumer 304

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

Shipping 272

Shipping Jewelry Consumer Wholesale 272

Retail TouchPoints

JANUARY 4, 2022

As retailers have struggled to navigate changes in consumer behavior and economic uncertainty brought on by the pandemic, one area has seen continued growth: recommerce. Recommerce checks many boxes for both consumers and businesses. Consider that 223 million consumers say they have or are open to shopping secondhand products.

Consumer 325

Consumer Thrift Store Apparel Returns 325

Retail TouchPoints

AUGUST 30, 2021

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. compared to Q2 2019.

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 325

Consumer Shopping Shipping ATS 325

Retail TouchPoints

APRIL 8, 2021

Recently, however, something new has begun to drive massive growth in the used goods sector — consumers who are shopping based on their values , in addition to searching for value. Nearly half ( 48% ) of Americans bought an item through resale in 2020, according to research from C2C resale marketplace OfferUp. The Cool Factor.

Consumer 351

Consumer Fashion Apparel Returns 351

Retail TouchPoints

NOVEMBER 20, 2024

It’s hard to find a topic that all marketers agree on, but if there is one, it’s likely that programmatic ad buying continues to be a dominant channel for advertisers looking to scale. This agility improves campaign effectiveness and allows them to adjust strategies quickly in response to market changes.

Advertising 278

Advertising Marketing Accounting Consumer 278

Inside Retail

OCTOBER 21, 2024

Here, we speak with Nathalie Ahlström, who has led the company’s transformation since she was appointed CEO in 2020 and recently visited its operations in Sydney, Australia. Nathalie Ahlström: For Fiskars Group, Australia is our fifth largest market, it’s big. We are fortunate to have such a wide consumer demographic range.

Department Stores 264

Department Stores Consumer Marketing Fashion 264

Retail TouchPoints

OCTOBER 21, 2024

” Aligning with the Demands of Today’s Consumers “Some of the language that I continue to hear when I go to many of [my go-to-market appointments] are things like, ‘What will our adjacencies be?’” Consumers are finding inspiration everywhere, and they’re more eclectic in their fashion choices. ” Hyman added.

Consumer 264

Consumer Fashion Department Stores Marketing 264

Retail TouchPoints

FEBRUARY 4, 2025

Products in the beauty and hair care space made by (and for) Black consumers had long been scarce on major retailers shelves a lack that received new attention earlier this decade in the wake of George Floyds murder and the protests it spawned. It wasnt that the store didnt want to help her; its that they didnt know how.

Payment Services 214

Payment Services Consumer Store Operations Customer Experience 214

Retail TouchPoints

MAY 3, 2022

Leaders from TikTok , Snapchat and Pinterest spoke at the 2022 Sofa Summit , hosted by Smartly.io , to discuss how marketers can better utilize the unique options that set each platform apart. The average shopper was on a digital device for more than 10 hours per day in 2020, and 60% of adults agreed that the content often wasn’t positive.

Marketing 287

Marketing Consumer Advertising Social Commerce 287

Inside Retail

OCTOBER 9, 2023

They all contribute to the multibillion-dollar market for physical and digital collectables. A report by market research and consultancy firm Market Decipher states that the global collectables market was valued at US$426 billion in 2022 and is predicted to reach US$1 trillion by 2032. million in 2020 to US$17.7

Marketing 262

Marketing Consumer ATS 262

Inside Retail

APRIL 1, 2025

The Canadian convenience chain Dollaramas recent acquisition bid for The Reject Shop highlights a growing trend of international retailers assessing Australias discount market. These developments reflect the demand for budget-friendly options in the Australian retail market, which is also home to domestic competitors such as Kmart.

Marketing 226

Marketing Net Profit Shopping Supermarket 226

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

Promotions 173

Promotions Customer Experience Consumer Accessories 173

Inside Retail

OCTOBER 24, 2024

Why automation is non-negotiable Australian consumers expect fast deliveries, error-free orders, and seamless shopping journeys. Case study: Subo Products’ Black Friday win Subo, an Australian e-commerce retailer, struggled with shipping large volumes of orders until it turned to ShipStation’s automation tools in 2020. A forecast $69.7

Drop-Shipping 264

Drop-Shipping Shipping Fulfillment Inventory Management 264

Retail TouchPoints

MARCH 10, 2023

Seeking out credible data takes organizations down one of many paths, the most common being conducting market research and relying on web traffic data. Third-party cookies have been an incredibly important tool to collect incredible volumes of consumer behavior data. It’s no longer an easy way to collect consumer behavior data.

Marketing 246

Marketing Customer Retention Consumer ATS 246

Inside Retail

FEBRUARY 5, 2025

Underlying impacts The partnership between Reliance Retail and Shein represents a significant shift in India’s fashion landscape, with several key implications for both businesses and consumers. In 2020, India banned Shein’s app alongside other Chinese applications like TikTok due to security concerns during border tensions.

Returns 130

Returns Fast Fashion Fashion Consumer 130

Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. The coastal-inspired brand launched with a sell-out knitwear collection, and caters to an often overlooked taller female demographic.

Boutique 278

Boutique Fashion Location Returns 278

Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Inside Retail

JANUARY 7, 2025

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. I wanted to create something that combined high-quality, sustainably sourced seafood with fun, vibrant branding that would appeal to consumers here.

Jewelry 130

Jewelry Specialty Retailers Consumer Planning 130

Retail TouchPoints

FEBRUARY 14, 2023

Still, for many new brands hitting the market today, disruption of legacy norms, and brands, is the goal, And whether he likes it or not, Dubitsky is very good at it. His answer was that] the biggest thing you buy as a consumer is your home, and he didn’t just mean in scale and size, he meant financially, emotionally.

Consumer 277

Consumer Marketing Promotions Wholesale 277

Retail TouchPoints

OCTOBER 17, 2022

Waves of new research studies highlight the growing role purpose plays in creating value for businesses and consumers. That’s certainly the case at Lion Brand, a near 145-year young, privately owned, fifth-generation leading knitting and craft yarn marketer and distributor. We create comfort, care and connectivity.

Consumer 264

Consumer Accessories Marketing Management 264

Inside Retail

FEBRUARY 17, 2025

South Koreas largest multi-brand beauty retailer, Olive Young, is setting its sights on the US market with the establishment of a local subsidiary in Los Angeles. Since opening its first store in South Korea in 1999, Olive Young has expanded to more than 1350 stores across its home market. per cent of its traffic coming directly.

Marketing 130

Marketing Consumer Planning Management 130

Retail TouchPoints

JANUARY 30, 2025

The deal was managed by Gordon Brothers Brand Division, which had spent the previous four years revitalizing Laura Ashley after its 2020 bankruptcy. In addition to building out the brands licensing roster and retail partnerships, some of the most important work DAngelo and her team did was on the marketing side of the equation.

Brand Management 179

Brand Management Management Fashion Consumer 179

Inside Retail

NOVEMBER 27, 2023

With most items priced under A$200, the brand is seeking to elevate travel for the mass-market consumer. “Everyone travels now,” McGahan told Inside Retail. In May, Nere rolled out an e-commerce site in the UK , where Strand has had a presence since acquiring British travel brand Antler in 2020.

Marketing 246

Marketing Accessories Fashion Location 246

Retail TouchPoints

DECEMBER 25, 2024

This holiday season, consumers who frequently make returns may be in for a surprise. Since consumers cant physically interact with the product, misconceptions about the fit, quality and appearance can be easily made. These rules are often exploited to benefit the consumer, impacting profits and devaluing inventory.

Returns 162

Returns Wholesale Management Shipping 162

Inside Retail

NOVEMBER 4, 2024

Swarovski’s latest marketing campaign, featuring pop diva and “Wicked” star Ariana Grande, is the latest indication of the brand’s positive performance in recent months. In a market where mid-tier and luxury brands are struggling to stay afloat, let alone increase their profits, Swarovski certainly did not achieve these results by accident.

Fashion 130

Fashion Marketing Consumer ATS 130

Retail TouchPoints

MAY 12, 2023

Bluestar brought back the Justice brand as an online-only retailer in April 2021 following its $90 million acquisition of the company in November 2020. Bluestar plans to invest in marketing initiatives to introduce new consumers to the brand and support strong consumer engagement worldwide.

Wholesale 330

Wholesale Accessories Apparel Brand Management 330

Inside Retail

NOVEMBER 18, 2024

According to market research firm Future Market Insights , the industry is valued at US$6.6 The increasing awareness of health concerns, largely brought about by the pandemic, paired with a growing interest in wellness products have created a market for patches that allow people to absorb vitamins through their skin.

Boutique 130

Boutique Accessories Marketing Consumer 130

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Inside Retail

JANUARY 13, 2025

The two decided to fill in the white space themselves and started with a small booth at an independent fashion market. Over the past 10 years, the team has focused on growing in the US market. With the right design formula, sales from the US market have exponentially grown to where they now make up nearly half of Farm Rios profits.

Fashion 130

Fashion Apparel Planning Accessories 130

Inside Retail

MARCH 26, 2025

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. trillion in 2019 to nearly US$4.29

Specialty Store 130

Specialty Store Returns Payment Services Consumer 130

Retail TouchPoints

OCTOBER 5, 2021

Rent the Runway experienced steep drops in its subscriber base as consumers opted not to refresh their wardrobes. “We We entered 2020 with momentum behind us, poised for continued growth,” said the company’s CEO and Co-founder Jennifer Hyman in a memo included in the SEC filing. “We Today, Rent the Runway has emerged stronger.”.

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Planning Accessories Apparel Fashion 320

Retail TouchPoints

MAY 30, 2024

Startups can enter on the competition website through July 13, 2024 to vie for the chance to develop their innovations into a commercial pilot that will have potential exposure to 35 markets in this SAPMENA region. L’Oréal first launched this competition in China in 2020.

Consumer 264

Consumer Marketing Customer Experience 264

Retail TouchPoints

AUGUST 7, 2024

After a little more than a year in his role as EVP and Chief Consumer Officer, Jim Dausch has stepped down from his post at Under Armour , according to an SEC filing from the company. Reporting directly to Linnartz, Dausch led global brand, marketing, digital engagement and customer experience across all commerce channels.

Drop-Shipping 264

Drop-Shipping Wholesale Customer Experience Shipping 264