Retail TouchPoints

JANUARY 2, 2025

Exclusive: Google Debuts New Retail Media Solution with Lowes as First Beta Tester (March 18, 2024) Retail media was THE growth story in 2024, fueled by these networks ability to target consumers at key decision points in the shopper journey. consumers wallet.

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Payment Services Checkout Wholesale Consumer 278

Retail TouchPoints

NOVEMBER 26, 2024

Abandoning DEI will have long-term consequences on business success — ultimately shirking fiduciary responsibility to employees, consumers and shareholders,” read the letter. Walmart , the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, multiple sources report.

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Marketing Consumer Store Operations 278

Inside Retail

JANUARY 8, 2025

More and more Australian consumers are relying primarily on mobile wallets , which are on track to replace bank cards within seven years. Reserve Bank of Australia data shows payments using mobile wallets accounted for 11 per cent of retail sales in 2020, surging to 35 per cent in three years later, in 2023.

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Consumer ATS Accounting 257

Retail TouchPoints

DECEMBER 9, 2024

The trend is being fueled in part by the popularity of social media unboxing and haul trends, but also by an increased desire from consumers for experiences following the forced isolation of the COVID years. In fact, marketing agency Empower said its seen a 90% increase in consumer interest in the advent calendar category since 2020.

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Shipping Jewelry Consumer Wholesale 272

Inside Retail

NOVEMBER 10, 2024

After closing its first direct-to-consumer (DTC) store in Australia in the Sydney suburb of Woollahra, the brand initially planned to open a boutique in Bondi Beach. Coming to the consumer Ecoya has a strong online business partially attributed to its loyal following.

Boutique 278

Boutique Department Stores Consumer Wholesale 278

Retail TouchPoints

FEBRUARY 4, 2025

Products in the beauty and hair care space made by (and for) Black consumers had long been scarce on major retailers shelves a lack that received new attention earlier this decade in the wake of George Floyds murder and the protests it spawned. They had no training or resources to do that.

Payment Services 214

Payment Services Consumer Store Operations Customer Experience 214

Retail TouchPoints

AUGUST 30, 2022

Consumer electronics is a rather crowded space with a swarm of brands trying to make their presence felt in every category — from wearables to televisions and headphones to laptops. For today’s consumers who seek instant gratification, experiencing this is a nightmare. The same holds true for consumer electronics retailers.

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Consumer Accessories ATS Shopping 299

Retail TouchPoints

OCTOBER 21, 2024

” Aligning with the Demands of Today’s Consumers “Some of the language that I continue to hear when I go to many of [my go-to-market appointments] are things like, ‘What will our adjacencies be?’” Consumers are finding inspiration everywhere, and they’re more eclectic in their fashion choices. ” Hyman added.

Consumer 264

Consumer Fashion Department Stores Marketing 264

Inside Retail

OCTOBER 21, 2024

Here, we speak with Nathalie Ahlström, who has led the company’s transformation since she was appointed CEO in 2020 and recently visited its operations in Sydney, Australia. NA: Well, in consumer demographics, not only talking about Australia, many of our brands have extremely healthy consumer demographics. Christmas is huge.

Department Stores 264

Department Stores Consumer Marketing Fashion 264

Inside Retail

OCTOBER 24, 2024

Why automation is non-negotiable Australian consumers expect fast deliveries, error-free orders, and seamless shopping journeys. Case study: Subo Products’ Black Friday win Subo, an Australian e-commerce retailer, struggled with shipping large volumes of orders until it turned to ShipStation’s automation tools in 2020. A forecast $69.7

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Drop-Shipping Shipping Fulfillment Inventory Management 264

Inside Retail

APRIL 21, 2022

million in penalties by the Australian Federal Court for misleading consumers over hotel prices. The court found that in January 2020, the company deceived consumers through misleading misrepresentations of hotel room rates on its website and in television advertisements. .

Advertising 363

Advertising Consumer ATS 363

Inside Retail

JANUARY 7, 2025

When Becca Millstein and Caroline Goldfarb launched tinned fish brand Fishwife back in December 2020, few could have predicted how the consumer packaged goods brand would blow up. I wanted to create something that combined high-quality, sustainably sourced seafood with fun, vibrant branding that would appeal to consumers here.

Jewelry 130

Jewelry Specialty Retailers Consumer Planning 130

Retail TouchPoints

FEBRUARY 14, 2023

“I love brands and I love the people,” said Dubitsky, a serial entrepreneur who recently left his post as Chief Innovation Strategist at Colgate-Palmolive , a role he took when that company acquired Hello in 2020. Everything about Method was different from what consumers were used to, from the aesthetic to the name. Johnson & Son.

Consumer 277

Consumer Marketing Promotions Wholesale 277

Retail TouchPoints

FEBRUARY 19, 2025

The retailer had opened three no name stores in Ontario in 2024 , promising consumers steep discounts. Loblaws anticipates similar investment levels over the next five years, leading to more than $10 billion to be invested by 2030, adding to the $8 billion+ Loblaws has already invested in its store network and supply chain since 2020.

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Planning Discount Store Supermarket Location 173

Retail TouchPoints

OCTOBER 21, 2024

With the rise of ecommerce, direct-to-consumer (DTC) retailers are particularly vulnerable as their online-only presence provides fertile ground for fraudulent activities. Ferraz started his first company at University in Brazil, and before Incognia, he and his co-founders established In Loco, an ad tech business acquired in 2020.

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Returns Accounting Payment Services Location 278

Retail TouchPoints

DECEMBER 12, 2024

The holiday shopping frenzy is officially in full swing now that Thanksgiving weekend has ushered in Cyber Week dealmaking, and brands are pulling out all the stops to capture consumer attention during the most lucrative retail season of the year.

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Promotions Customer Experience Consumer Accessories 173

Inside Retail

APRIL 8, 2025

Sales volumes and consumer sentiment towards the collapsed fashion chain Jeanswest have encouraged the administrators as they look to the brand morphing into a pure-play online retailer. Before appointing voluntary administrators in 2020 with debts of around $50 million, it had 146 stores and employed nearly 1000 people.

Fashion 130

Fashion Management Consumer Accessories 130

Inside Retail

FEBRUARY 5, 2025

Underlying impacts The partnership between Reliance Retail and Shein represents a significant shift in India’s fashion landscape, with several key implications for both businesses and consumers. In 2020, India banned Shein’s app alongside other Chinese applications like TikTok due to security concerns during border tensions.

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Returns Fast Fashion Fashion Consumer 130

Retail TouchPoints

DECEMBER 11, 2024

In 2020 my beloved local Fairway went under, and for five years the store space has languished, sitting dark and empty alongside several other shuttered chains: Modells , Subway (although somehow the Kohls has survived). consumers already are Prime members , so the customer base is large even if that ends up being the case.

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Checkout Grocer Kiosk Promotions 284

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. The coastal-inspired brand launched with a sell-out knitwear collection, and caters to an often overlooked taller female demographic.

Boutique 278

Boutique Fashion Location Returns 278

Retail TouchPoints

NOVEMBER 20, 2024

Enabling Smaller RMNs to Scale Smaller networks now have access to data and the benefits that come from scalability, enabling them to use real-time data to deliver relevant content based on consumer behavior and drive highly effective campaigns for their advertisers.

Advertising 278

Advertising Marketing Accounting Consumer 278

Inside Retail

MARCH 10, 2025

The country has a well-established retail ecosystem with high-traffic shopping malls, premium retail spaces and a digitally engaged consumer base. The acquisition of Royal Sporting House in 2020 provided a strong retail foundation across North Africa, Southeast Asia and Hong Kong. We distinguish ourselves by focusing on well-being.

Retail Marketing 130

Retail Marketing Marketing Planning Sporting Goods 130

Inside Retail

DECEMBER 11, 2023

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

Consumer 262

Consumer Returns 262

Inside Retail

OCTOBER 17, 2024

The campaign, which ran from January 2020 to August 2021, was for a 60-month interest-free and no-deposit payment method. According to the Australian Securities and Investments Commission (Asic), many consumers may have been unaware of the financial arrangements they entered when buying products at Harvey Norman stores.

Finance 306

Finance Payment Services Advertising Accounting 306

Inside Retail

APRIL 8, 2025

The S&P 500 dropped by six per cent, marking the worst week for the stock market tracker since March 2020. On the price front, there is no doubt that higher prices to consumers will be a part of the solution. Additionally, the Dow Jones Industrial Average plunged by 2231 points, approximately 5.5 per cent over time.

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Retail TouchPoints

MAY 12, 2023

Bluestar brought back the Justice brand as an online-only retailer in April 2021 following its $90 million acquisition of the company in November 2020. Bluestar plans to invest in marketing initiatives to introduce new consumers to the brand and support strong consumer engagement worldwide.

Wholesale 330

Wholesale Accessories Apparel Brand Management 330

Inside Retail

JUNE 5, 2024

Today, the brand boasts 88 stores across 12 countries and continues to share its ethos of long-lasting timeless design with consumers. “At Emily’s Zen rug, the winner of the 2020 Bolia Design Awards, sparked a fruitful collaboration, resulting in two stunning design series now featured in our collection,” said Hansen.

Location 290

Location Consumer ATS 290

Inside Retail

MARCH 26, 2025

The global retail industry was transformed overnight as stores were forced to close or severely limit in-person shopping, supply chains were disrupted and consumers faced unprecedented levels of fear and uncertainty. trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. trillion in 2019 to nearly US$4.29

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Specialty Store Returns Payment Services Consumer 130

Retail TouchPoints

MAY 30, 2024

“Leveraging Beauty Tech, L’Oréal wants to uncover better and more novel ways of connecting with consumers and answering unmet needs through beauty innovations. Startups will address one or more of the challenge’s five themes: Consumer Experience, Content, Media, New Commerce and Tech for Good.

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Consumer Marketing Customer Experience 264

Retail TouchPoints

DECEMBER 25, 2024

This holiday season, consumers who frequently make returns may be in for a surprise. Since consumers cant physically interact with the product, misconceptions about the fit, quality and appearance can be easily made. These rules are often exploited to benefit the consumer, impacting profits and devaluing inventory.

Returns 162

Returns Wholesale Management Shipping 162

Inside Retail

DECEMBER 4, 2024

In the same report, Lacik stated, “We are transforming the perception of Pandora into a full jewelry brand and unlocking the next chapter of our growth by attracting more consumers to our brand. In 2020, the brand announced its goal to only use recycled metals by 2025, a mission achieved sooner than expected in December 2023.

Jewelry 130

Jewelry Planning Consumer Marketing 130

Inside Retail

FEBRUARY 16, 2025

Farmers Pick, founded by Joshua Ball and Josh Brooks-Duncan in 2020, works directly with farmers and producers to rescue and purchase produce that would otherwise go to waste for its vegetable box delivery business. However, they may be unaware that, aside from inflation, food waste in the supply chain is a leading cause of rising prices.

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Consumer ATS Supermarket 162

Retail TouchPoints

JULY 10, 2023

billion yuan (approximately $982 million ) by Chinese regulators for violating consumer protection and corporate governance laws and regulations, multiple sources report. Fintech firm Ant Group , an affiliate of Chinese ecommerce behemoth Alibaba , has been fined 7.1

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Payment Services Planning Consumer Marketing 275

Inside Retail

NOVEMBER 18, 2024

Davis-Urman was previously the director of special projects at Saks Fifth Avenue but she left to start Barrière in 2020. The brand’s first stock-keeping unit was several styles of aesthetically designed face masks, the accessory of the year for 2020 to 2022. Her co-founder Alexa Adams also left a career in corporate fashion.

Boutique 130

Boutique Accessories Marketing Consumer 130

Inside Retail

JANUARY 13, 2025

But what is behind the US consumers love for this Brazilian brand? The brand opened its first US store in 2019 with a flagship at 113 Prince Street in Manhattans SoHo district, right before retailers and consumers lives changed drastically. Over the past 10 years, the team has focused on growing in the US market.

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Fashion Apparel Planning Accessories 130

Inside Retail

MARCH 4, 2025

In February 2020, Authentic Brands Group bought the Forever 21 brand name out of bankruptcy in February 2020 and licensed it to Sparc Group. I do believe Forever 21 could still make a comeback, especially given the direction the economy is headed and the fact that consumers will continue to look for the lowest prices.

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Fast Fashion Fashion Consumer Location 130