Remove 2020 Remove Clienteling Remove Returns
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Behind the demise of Harrolds: A cautionary tale or singular case?

Inside Retail

Earlier this year, it was reported that Harrolds’ Melbourne and Sydney stores would be relocated as part of the business’s plan to return to sustainable profit, however, the business remained plagued by difficulties in the retail sector. Notably, Harrolds was a latecomer to e-commerce, only launching an online shopping site in 2020.

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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Following the early 2020 launch of its clothing rental service in France, ba & sh has expanded Borrow on Ba-sh.com to the U.S. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount.

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Kesslers London Directors Acquire Genesis Mannequins

365 Retail

This acquisition, following their 2020 purchase of Proportion London, marks a significant milestone in the company’s journey toward innovation and sustainability in retail solutions. This space will showcase the brand’s innovative designs and serve as a hub for engaging with existing and new clientele.

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#RIC20 Roundtable Recap: How Stores Can Still Amaze Shoppers

Retail TouchPoints

During the hustle of the 2020 Retail Innovation Conference (#RIC20) , there may have been more sessions than you could take part in. The main messages: Lean in to clienteling, partnerships and regional ambassadors.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. I could see that sort of clienteling aspect come into it. For those who are a bit fuzzy on social media history, that equates to 16 years.

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Ear to the ground: Why more brands are turning to podcasts

Inside Retail

Liquor brand Tia Maria recently announced its return to podcasting platforms following a successful run of its ‘One of a Kind’ podcast last year. Podcasting has become an increasingly popular medium for retailers and brands to communicate with their customers in an authentic way. We’re launching our first magazine, The Blow.

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How The Shoppes at Marina Bay Sands caters to ultra-luxe shoppers

Inside Retail

This was complemented by the return of headliner events to Singapore, such as the Formula One Grand Prix, and a buzz of activities around the Marina Bay Waterfront Promenade. The Shoppes is able to capture the upswing in tourism recovery, while continuing to attract returning local visitors,” she added. Holding on to customers.

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