Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021.

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Retail TouchPoints

AUGUST 17, 2022

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. Advertising.

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Retail TouchPoints

JUNE 8, 2022

in March 2020 and by 11.2% in April 2020 , while in the U.S. retail sales plunged by 20% from February to April 2020. between 2020 and 2021 in the U.S. and by 10% from 2019 to 2020 in the EU. Facilitating a Seamless Customer Experience with Technology Features.

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Retail TouchPoints

JUNE 8, 2022

in March 2020 and by 11.2% in April 2020 , while in the U.S. retail sales plunged by 20% from February to April 2020. between 2020 and 2021 in the U.S. and by 10% from 2019 to 2020 in the EU. Facilitating a Seamless Customer Experience with Technology Features.

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Retail TouchPoints

OCTOBER 22, 2020

Target is rolling out multiple initiatives aimed at improving in-store safety during the holiday season, including contactless self-checkout, skip-the-line technology and doubling the number of contactless pickup parking spots. They can then check out with an associate or at self-checkout as they normally would.

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Retail TouchPoints

JULY 8, 2022

The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business. For shoppers, BNPL is a seamless payment method that helps break up their purchases into several installments, bringing more cash flow and budgeting flexibility.

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Retail TouchPoints

AUGUST 2, 2021

Payment industry experts see the acquisition as a win for both companies as well as a sign of the growing ubiquity of BNPL. BNPL has become as expected online as any other payment method, and Square’s ability to bring this into the store and capture some of that margin is likely to add to their own bottom line,” Watson added.

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Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added.

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Inside Retail

FEBRUARY 2, 2025

Invest in shoppable content and seamless checkout features within social media platforms. Rare Beauty, launched by Selena Gomez in 2020, swiftly built traction among Gen Z by blending influencer collaborations, authentic storytelling, and platform-specific content strategies. Use minimal, eco-friendly packaging to enhance brand trust.

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Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. This, combined with workforce shortages, has caused airports to move more toward automation, with self-service check-in kiosks, baggage drops and mini stores.

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Retail TouchPoints

DECEMBER 8, 2020

The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Consumers shopping autonomously check in using an AiFi app, or they can continue to shop as usual with a cashier at checkout ( check out a video demo here ).

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Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 These scams don’t typically require large payments. In fact, the number of digital gift cards U.S.

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Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. One of the most common complaints customers have is waiting too long in checkout lines. Retail and hospitality industries were hit particularly hard.

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Retail TouchPoints

JULY 7, 2020

As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 consumers have not pushed retailers to accept contactless payments as they have in Asia and Europe, but in April, U.S. Traditionally, U.S. And the U.S.

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Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

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Retail TouchPoints

JUNE 15, 2022

-based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023.

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Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. Retail stores typically had to guess what changes will have a positive impact on sales and operational efficiency. The Pandemic’s Initial Impact on Retail.

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Retail TouchPoints

OCTOBER 12, 2020

Although it’s tempting to hunker down — and double down — on time-tested marketing and sales methods, now is the time to rethink and rewire sales, operations, logistics and support. Unfortunately, many retailers fall short at checkout. The 2020 holiday season will require attention to other issues, and one of the biggest is staffing.

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Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Smooth Operators Appeal Online And Off. Offline, contactless payments also provide two critical functions to physical stores that have remained open.

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Inside Retail

FEBRUARY 4, 2024

Consumers will be even more selective, payment flexibility and innovation will be vital, and new tools to boost online security will gain momentum. From budget-friendly options and making returns easy to rewards programs and payment options, every interaction can offer a reason to remain loyal.

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365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.

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Retail TouchPoints

JUNE 4, 2021

“We want to help people discover, learn about and shop for the products they love — whether those products come from a big box retailer, new direct-to-consumer brands or the mom-and-pop shop down the street,” said Bill Ready, President of Commerce and Payments at Google in a blog post announcing enhancements to the Google shopping experience. “We’re

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Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. But when it came to alternative payments, BNPL was the star. 18 and Dec.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

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Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

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Inside Retail

JANUARY 31, 2022

Last month, global supermarket brand Aldi opened its first checkout-free supermarket to the public, following an in-house trial, allowing customers in Greenwich, London, to walk in, pick up their groceries, and walk out without going to a till.

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Retail TouchPoints

MARCH 30, 2022

2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. An eMarketer article recently stated, “To align with usage trends, checkout providers will double down on optimizing the mobile payments experience.” The primary solution? Convenience.

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Inside Retail

NOVEMBER 20, 2022

Back in 2020, Amazon opened its first Amazon Go store in Seattle, introducing consumers to the concept of full-size, cashierless grocery stores. All the payments would be done automatically. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. Cutting down costs.

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Inside Retail

MARCH 26, 2025

trillion in 2020, according to Digital Commerce 360 estimates, a 24 per cent increase. That level of growth brought major pressure, from managing inventory and cash flow to hiring a team, building a team and culture, and implementing systems and processes to support scale. Global online retail sales went from almost US$3.46

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Retail TouchPoints

JULY 21, 2020

Expanded checkout options designed to reduce human-to-human contact will include bigger self-checkout areas, tap-to-pay and “Check Out With Me” technology, to allow customers to pay for merchandise anywhere in the store with mobile devices carried by store associates.

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Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service.

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Retail TouchPoints

OCTOBER 15, 2020

Over the past several months, retailers have experienced challenges and changes they thought they would never see in 2020. Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe. And it’s clear that these shifts are here to stay.

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Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

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Inside Retail

AUGUST 7, 2024

Little Birdie is an AI-powered price-comparison shopping platform that launched in 2021, with $30 million in funding from the Commonwealth Bank of Australia, before suspending operations in May. Apple reportedly acquired 32 AI startups last year, and Amazon has invested billions of dollars into AI companies, such as Anthropic and Adept.

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Retail TouchPoints

APRIL 3, 2024

The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods. The company already had moved the JWO unit out of its retail group and into its AWS cloud computing division.

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Retail TouchPoints

NOVEMBER 3, 2020

While some retailers are seeing a profitable 2020, many are exploring new ways to bring shoppers into stores and to their websites. Focus on process change, the flow of your store and self-service capabilities. Consumers are heading to self-checkout more, so make sure to adjust for bigger basket sizes and older generations.

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Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Gen X, ranging in age from 41 to 56, get targeted by robocalls too, as well as text and email phishing scams designed to steal their login credentials and payment data. Monitor your brand for impersonation.

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