Inside Retail

APRIL 6, 2021

The platform allows small businesses and online retailers to choose a preferred carrier, print shipping labels and track packages from a centralised service, and enables easy integration of a businesses online operations. The service’s launch in Australia is the first time SendPro has been available outside of the United States.

Shipping 259

Shipping Accounting Planning Management 259

Retail TouchPoints

OCTOBER 4, 2021

As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable for UK businesses dependent on EU suppliers. Import and Export — a Brexit Conundrum.

Shipping 278

Shipping Supermarket Consumer Accounting 278

Retail TouchPoints

DECEMBER 22, 2020

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Associates there will scan the QR code, print a return label and ship the product back to Walmart.

Returns 263

Returns Drop-Shipping ATS Shipping 263

Retail TouchPoints

DECEMBER 25, 2024

Customers are attracted to free return shipping, refunds, and no questions asked policies. A 2020 survey by Secure Authentication Brands LLC reported that 37% of respondents admitted to wardrobing, many of whom are knowingly defrauding the system.

Returns 162

Returns Wholesale Management Shipping 162

Retail TouchPoints

JANUARY 10, 2022

drop in 2020. “It’s The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. The top 10 days of the season accounted for 35.8%

Shopping 299

Shopping Drop-Shipping Returns Shipping 299

Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average.

Consumer 312

Consumer Drop-Shipping Shipping Returns 312

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. But what was a timely quip decades ago is now more relevant than ever.

Retail Trends 165

Retail Trends Payment Services Checkout Sporting Goods 165

Retail TouchPoints

OCTOBER 28, 2021

Add this product surplus to heightened consumer concern about shipping times and product availability, and you have all the makings of a secondhand-heavy holiday season. Collectively, that would account for approximately $69.2 faster than offline resale and accounting for the majority of all resale by 2026. billion this year.

Shipping 279

Shipping Consumer Accounting Apparel 279

Inside Retail

APRIL 22, 2021

billion online in 2020, and many sellers experienced substantial growth in key categories, such as home goods, health and beauty. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. . Australians spent an unprecedented $50.46 Fulfilment of the future. And now’s the time to get ahead.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

JUNE 11, 2020

Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders. The retailer expects online sales to account for 25% of its total by 2022, up from 14% in fiscal 2019. Like many retailers, Inditex struggled during Q1 2020. Sales fell 44% to €3.3

Fulfillment 252

Fulfillment Shipping Accounting Planning 252

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email.

Wholesale 264

Wholesale Marketing Accounting Outdoor 264

Retail TouchPoints

FEBRUARY 4, 2021

Before the NotPetya attack rampaged through Europe in 2017, affecting companies including FedEx and shipping giant Maersk, few people would have thought a vulnerability in a piece of accounting software could create such devastation. Critical vulnerabilities can be found in unexpected places. Those trends are set to continue in 2021.

Payment Services 299

Payment Services Shipping Accounting Management 299

Retail TouchPoints

NOVEMBER 4, 2022

These challenges must not only be accounted for but solved quickly and cheaply. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Today’s consumers expect fast, free deliveries.

Shipping 289

Shipping Fulfillment Consumer Shopping 289

Retail TouchPoints

NOVEMBER 4, 2021

toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. Stressed Consumers Spread Out Spending with BNPL.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

NOVEMBER 9, 2021

” Building on the platform’s Certified Refurbished program, which debuted in October 2020, eBay Refurbished now includes multiple condition grades and a wider range of price points on like-new products.

Returns 323

Returns Sporting Goods Accessories Consumer 323

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. of total U.S. Consumers Want Options.

Drop-Shipping 225

Drop-Shipping Shipping Consumer Planning 225

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Account takeover fraud trends pose additional risks. Consider that in the U.S.,

Merchant Services 246

Merchant Services Drop-Shipping Payment Services Shipping 246

Retail TouchPoints

SEPTEMBER 2, 2020

In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research : from the first week of March to June 27, 2020, online sales grew 309% over the same period year. In 2020, Vivino’s sales have shown massive year-over-year growth, growing 2X from March to June.

Merchant Services 264

Merchant Services Shopping Customer Experience Shipping 264

Retail TouchPoints

AUGUST 5, 2022

Fraudsters are getting more sophisticated and are using a variety of tactics, such as identity theft, chargeback fraud , “silent” fraud, account takeovers and “pharming,” complicating organizations’ ability to detect these incidents. Forter’s Fraud Attack Index found that BOPIS fraud attacks increased by 55% in 2020.

Merchant Services 288

Merchant Services Returns Shipping Payment Services 288

Retail TouchPoints

DECEMBER 1, 2020

The shift will give these stores more space for staging in-store pickup and additional support for ship-from-store transactions. The new store models build on Best Buy’s existing fulfillment model, which includes 250 designated ship-from-store locations and plans to add 90 more during the holiday period.

Fulfillment 165

Fulfillment Shipping Location Accounting 165

Retail TouchPoints

JULY 26, 2022

While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues. For example, store associates should get measured on fulfillment metrics if they are picking and shipping. Shoppers will Buy Even Earlier to Avoid Price Hikes.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

FEBRUARY 4, 2021

Amazon placed an order for 100,000 electric vans from Rivian in August 2020, and the first part of the fleet will begin making deliveries in 15 cities over the course of 2021, starting with Los Angeles. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items.

Shipping 191

Shipping Accounting Returns Planning 191

Retail Next

FEBRUARY 11, 2020

Shoppers want their orders the next day, with free shipping whenever possible. Here are some of the most significant retail shipping trends to look for in 2020. A SmartHub study found that only 23percent of retailers have a regional distribution model for shipping goods across state and country lines. Freight Factoring.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

Retail TouchPoints

APRIL 9, 2021

2020 was a banner year in general, as FastGrowingTrees found itself at the epicenter of a number of major consumer trends — an ecommerce boom , the stay-at-home economy and a shift to the suburbs. The Challenge of Selling Trees Online: Logistics and Awareness.

Shipping 264

Shipping Fulfillment Marketing Accounting 264

Retail TouchPoints

OCTOBER 20, 2021

It would be easy to assume the retail industry coming out of 2020 was in dire straits. On the other hand, some businesses, such as home improvement stores, actually saw sales increase throughout the pandemic and began course-correcting their retail footprints to account for more online traffic.

Sporting Goods 264

Sporting Goods Accounting Consumer Promotions 264

Retail TouchPoints

APRIL 26, 2024

One example of this is Uncle Ben’s, which was accused of promoting racial stereotypes with the depiction of an African-American man on its packaging, prompting parent company Mars to rebrand the rice company to Ben’s Original in 2020. Its staff takes pride in the ability to inform customers about various packaging options.

Consumer 162

Consumer Accounting Promotions Shipping 162

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S. This is the time for retailers.

Returns 328

Returns Merchant Services Drop-Shipping Consumer 328

Retail TouchPoints

SEPTEMBER 9, 2020

According to thredUP ’s 2020 Resale Report , “online thrifting is a bright spot in the broader COVID retail slump. In the wake of COVID-19, resale of high-value jewelry increased 22X more than low-value jewelry in May and June 2020 as compared to March and April, according to the 2020 Resale Report from The RealReal.

Jewelry 254

Jewelry Drop-Shipping Consumer Accounting 254

Inside Retail

AUGUST 22, 2021

As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In So by leveraging the information in this report, retailers can take more control of their e-commerce operations and automate a lot of those shipping challenges.”.

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

AUGUST 5, 2024

“That helped adoption, and it also just runs faster,” than The Paper Store’s previous POS system, which had required three separate logins for POS, inventory queries and ship-to-home functionality. That’s three different passwords and user accounts in each store across the fleet.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

FEBRUARY 2, 2021

billion USD ) in Q3 2020, a period that included the annual Singles’ Day online shopping bonanza, generating a year-over-year increase of 37%. Singles’ Day — was extended beyond a single day for the first time in 2020, running for 11 days from Nov.1 Alibaba Group recorded revenue of RMB 221 billion ( $33.9 The 12th annual 11.11

Merchant Services 214

Merchant Services Marketing Planning Shipping 214

Retail TouchPoints

APRIL 12, 2024

Back in 2020, Walgreens was sued in class action for improperly taxing protective face masks in Pennsylvania. A few years back, an attorney sued several wineries for allegedly not collecting sales tax on shipping charges in Illinois. He has been listed among Accounting Today’s Top 100 Most Influential people for four years.

Payment Services 255

Payment Services Checkout Shipping Point of Sale 255

Retail TouchPoints

JULY 8, 2021

In the wake of COVID-19, low-contact shopping behaviors such as ecommerce and delivery were accelerated and widely adopted, as goods bought online in 2020 globally grew by 24%.

ATS 264

ATS Grocer Shipping Fulfillment 264

Retail TouchPoints

OCTOBER 21, 2021

But seller uptake was slow — at the end of 2020, Google Shopping had approximately 8,000 sellers, according to Marketplace Pulse. In July 2020 Google eliminated commissions and fees , making it free for merchants to not only list their products on Google but also to highlight deals and discounts. digital ad revenue (up from 7.8%

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

NOVEMBER 5, 2021

Ecommerce holiday sales are projected to reach a whopping $210 billion to $218 billion this season, up 11% to 15% from the 2020 holiday season. Over the last 20 years of holiday shipping, we’ve seen how the most successful online retailers prepare for a stellar holiday selling season. What is content marketing?

Marketing 306

Marketing Advertising Consumer Shipping 306

Retail TouchPoints

MARCH 21, 2024

Amazon ’s Prime membership has been paying dividends for the company for decades, and after Walmart followed suit with Walmart+ in 2020 , it was only a matter of time before Target entered the mix. Leveraging (and Raising the Profile of) Shipt As with its competitive predecessors , fast, free shipping is a cornerstone of Target Circle 360.

Consumer 277

Consumer Shipping Planning ATS 277