Retail TouchPoints

NOVEMBER 5, 2021

Ecommerce holiday sales are projected to reach a whopping $210 billion to $218 billion this season, up 11% to 15% from the 2020 holiday season. After retailers finalize all inventory shipments and secure holiday storage, it’s time to implement a strong integrated digital marketing strategy. What is content marketing?

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Marketing Advertising Consumer Shipping 306

Retail TouchPoints

MARCH 9, 2021

and global brands to consider its role in their marketing playbooks. However, lack of clarity around what livestreaming truly is, and how it is best applied in a broader marketing strategy, is making it difficult for companies to realize its true potential. Its rampant rise in China is encouraging U.S.

Retail Marketing 306

Retail Marketing Marketing Boutique Fashion 306

Retail TouchPoints

AUGUST 4, 2023

The travel and tourism industry went through a shock in 2020, with the COVID-19 pandemic leading to a decrease in passenger traffic and significant economic challenges for airports. Micro markets are one of the key self-service options that are becoming increasingly popular in airports.

Payment Services 246

Payment Services Kiosk Marketing Inventory Management 246

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. These retailers’ first task?

Marketing 299

Marketing Promotions Consumer Customer Experience 299

Retail TouchPoints

DECEMBER 12, 2024

But amidst the traditional marketing blitzes and seasonal promotions, a new force is opening doors to partnerships that wouldnt have been imaginable even a few years ago and quietly reshaping the retail landscape in the process: commerce media.

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Promotions Customer Experience Consumer Accessories 173

Retail TouchPoints

OCTOBER 6, 2020

Here are five achievable steps to developing a retail marketing personalization roadmap that will boost your profitability by helping you define your personalization goals, timelines and leaders. Understanding the current state of retail marketing personalization in your organization is important for defining your goals for its growth.

Retail Marketing 241

Retail Marketing Marketing Accounting Planning 241

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar.

Merchant Services 328

Merchant Services Payment Services Management Accounting 328

Retail TouchPoints

JULY 31, 2020

The third quarter, under normal circumstances, is predictable for most digital marketers at large retail organizations. But Q3 2020 will look much different. The good news is that many digital retail marketers are successfully operating with agility. Mike Baber is Director, Strategic Accounts at Sidecar.

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Beauty and Health Marketing Sporting Goods Advertising 253

Retail TouchPoints

AUGUST 19, 2020

1, 2020, rising from $18.2 Same-day services, including order pickups, drive-ups and its Shipt subsidiary, grew 273% and accounted for approximately six percentage points of total company comp sales growth. Additionally, the retailer saw strong market share gains across all five of its core merchandise categories. Walmart U.S.

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Fulfillment Accounting Returns Consumer 331

Retail TouchPoints

DECEMBER 7, 2021

But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S. earlier in 2021 and faces stiff competition from established U.S.

Accounting 298

Accounting Supermarket Marketing Management 298

Retail TouchPoints

MARCH 24, 2021

billion on CBD products in 2020, with that number projected to increase to $26.4 As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry. consumers spent an estimated $14.9

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Consumer Advertising Marketing Accounting 317

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email. Keeping Engaged Customers Engaged.

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Wholesale Marketing Accounting Outdoor 264

Retail TouchPoints

MAY 19, 2022

Frisk, who has been with the company since 2017 and at the helm since 2020, will stay on as an advisor through Sept. The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. Browne has held the role of COO since 2020.

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Wholesale Accounting Returns Marketing 288

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 290

Location Checkout Accounting Management 290

Retail TouchPoints

JULY 9, 2020

Leading into the pandemic, the luxury category had a positive outlook, according to Bain , with the overall market growing by 4% annually, and reaching an estimated $1.5 China’s influence on the luxury market is significant, accounting for 35 % of luxury purchases worldwide, according to Willersdorf.

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Clienteling Consumer Accounting Boutique 311

Retail TouchPoints

DECEMBER 25, 2024

A 2020 survey by Secure Authentication Brands LLC reported that 37% of respondents admitted to wardrobing, many of whom are knowingly defrauding the system. Retailers that have tried to prevent these behaviors have begun implementing strategies to account for frequent and fraudulent returns.

Returns 162

Returns Wholesale Management Shipping 162

Retail TouchPoints

DECEMBER 16, 2022

DressX launched in August 2020, and Meta added the company to its portfolio of virtual clothing designers in July 2022. The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally.

Fashion 289

Fashion Accounting Consumer Promotions 289

Inside Retail

APRIL 22, 2021

From the increased market share of digitally native brands to decisions from companies like GlobeWest and Homebodii to dial up D2C strategies, shoppers are becoming increasingly accustomed to purchasing products directly from brands. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. .

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

SEPTEMBER 18, 2023

An inquiry by the DPC found that between July 31, 2020 and Dec.

Accounting 275

Accounting Location Marketing 275

Retail TouchPoints

APRIL 19, 2024

(Members must claim their points on their account dashboard by May 18.) Messi also has become a member of Lowe’s Home Team , joining NFL and NBA athletes who have helped the home improvement retailer enhance communities around the country since 2020.

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Accounting Returns Marketing ATS 278

Retail TouchPoints

APRIL 9, 2021

eBay is hosting a series of in-person product authentication events for collectors across the country to promote its new online Authenticity Guarantee program, which rolled out in October 2020. By comparison, new watches comprise 57% of the total watch inventory on eBay, but only account for 33% of total watch sales.);

Promotions 253

Promotions Accounting Marketing ATS 253

Retail TouchPoints

APRIL 12, 2021

billion ) for monopolistic practices, after finding that the site had been “abusing market dominance” for several years by preventing its sellers from using other competitive platforms. On the conference call, CEO Daniel Zhang said the company had proactively ended those arrangements when the SAMR investigation began in December 2020.

Accounting 264

Accounting Promotions Marketing Planning 264

Inside Retail

FEBRUARY 24, 2025

Still, CEO McMillon was buoyant about the results outside the US: We saw positive traffic and unit growth across markets, with sales strength in general merchandise during festive events. And thats not all, there is a qualitative benefit, too: China is delivering lessons for how to serve other markets as well.

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Accounting Marketing Management ATS 130

Retail TouchPoints

MARCH 11, 2021

Buoyed by a return to growth in Q4 2020, Adidas has unveiled a new growth strategy that will transform the company into a direct-to-consumer-led business with an emphasis on sustainability. The move is in line with similar shifts made by competitor Nike, which is ditching wholesale accounts and beefing up its digital and DTC business as well.

Planning 232

Planning Wholesale Sporting Goods Accounting 232

Retail TouchPoints

JULY 22, 2022

The digital commerce sector has seen outstanding growth since 2020. The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 The State of the Market. trillion last year. Digital B2B commerce grew 1.17

Accounting 312

Accounting Fulfillment Marketing Customer Experience 312

Inside Retail

JANUARY 13, 2025

The two decided to fill in the white space themselves and started with a small booth at an independent fashion market. Over the past 10 years, the team has focused on growing in the US market. With the right design formula, sales from the US market have exponentially grown to where they now make up nearly half of Farm Rios profits.

Fashion 130

Fashion Apparel Planning Accessories 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout.

Merchant Services 298

Merchant Services Accounting Payment Services Returns 298

Retail TouchPoints

SEPTEMBER 2, 2021

this year — a 35% increase over 2020 — according to Insider Intelligence. The speakers represented all facets of the “influencer marketing machine,” from strategy firms and agencies to brand executives and independent content creators. This industry became what brands always wanted with upper-funnel marketing,” noted Bendes.

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Social Commerce Accounting Marketing Planning 302

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% We launched the service in April 2020, after our website’s traffic had doubled and app installations had risen by 2.5X year-on-year.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

OCTOBER 19, 2022

SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As Maher has more than 25 years of finance and accounting experience and joined Nordstrom in 2009 as controller.

Finance 278

Finance Accounting Management ATS 278

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

Fulfillment 278

Fulfillment Drop-Shipping Apparel Shipping 278

Retail TouchPoints

OCTOBER 7, 2022

Before joining Under Armour in 2020 as SVP of Americas Wholesale, Baxter served as President and CEO of LIDS Sports Group from 2016 to 2019. “With deep market knowledge and outstanding expertise we look forward to their proven leadership qualities helping to architect our next growth chapter.”.

Wholesale 277

Wholesale Promotions Apparel Accounting 277

Inside Retail

NOVEMBER 30, 2023

The global online in-flight shopping market is forecast to reach US$825.3 million in 2020 and representing a CAGR of 12.8 per cent, according to a report by Allied Market Research. Meanwhile, North America holds the major share of the market and is expected to remain dominant. The first-class segment accounted for 40.6

Marketing 130

Marketing Shopping Accounting ATS 130

Retail TouchPoints

JULY 12, 2022

Amazon has unveiled a new and improved version of its smart shopping cart — called the Dash Cart — and plans to roll out the carts at select Whole Foods Market stores for the first time. First deployed in 2020 , Dash Carts are already available at many Amazon Fresh stores across the U.S.

Payment Services 295

Payment Services Shopping Marketing Accounting 295

Retail TouchPoints

FEBRUARY 4, 2021

On the surface, 2020 wasn’t a great year for globalization. For example, international online sales conducted through cross-border ecommerce solution eShopWorld (ESW) increased 82% year-over-year in 2020. When the pandemic first emerged on the global stage in March 2020, initial uncertainty caused a dip in international online sales.

Merchant Services 305

Merchant Services Beauty and Health Consumer Returns 305

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. The company also reported topline results from fiscal year 2020, with total sales down 21% from fiscal 2019. “We

Planning 264

Planning Location Store Operations Accounting 264

Retail TouchPoints

APRIL 14, 2023

Amazon is adding convenient payment options to 11 Whole Foods Markets in the Denver area with the rollout of its Amazon One palm recognition solution. The Amazon Dash Carts have been available at Amazon Fresh Stores since 2020 and are now rolling out to select Whole Foods locations — SouthGlenn will be the fourth.

Payment Services 278

Payment Services Checkout Accounting Shopping 278