Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers. The global loyalty management market stood at $2.47 billion in 2019 and is projected to reach $10.02

Target Market 233

Target Market Marketing Kiosk Promotions 233

Retail TouchPoints

OCTOBER 14, 2021

To say everyone is worn out is probably an understatement, and by all accounts marketers in particular are feeling the pressure — a staggering 70% of marketing executives said the pandemic has left them “completely exhausted,” according to a new report from Accenture Interactive. These retailers’ first task?

Marketing 290

Marketing Promotions Consumer Customer Experience 290

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar.

Merchant Services 324

Merchant Services Payment Services Management Accounting 324

Retail TouchPoints

AUGUST 19, 2020

1, 2020, rising from $18.2 Same-day services, including order pickups, drive-ups and its Shipt subsidiary, grew 273% and accounted for approximately six percentage points of total company comp sales growth. Additionally, the retailer saw strong market share gains across all five of its core merchandise categories. Walmart U.S.

Fulfillment 313

Fulfillment Accounting Returns Consumer 313

Retail TouchPoints

DECEMBER 7, 2021

But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S. earlier in 2021 and faces stiff competition from established U.S.

Accounting 281

Accounting Supermarket Marketing Management 281

Retail TouchPoints

MARCH 24, 2021

billion on CBD products in 2020, with that number projected to increase to $26.4 As a result, CBD brands are getting innovative with their marketing tactics in order to engage new customers and educate consumers about an often misunderstood subset of the cannabis industry. consumers spent an estimated $14.9

Consumer 313

Consumer Advertising Marketing Accounting 313

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 283

Location Checkout Accounting Management 283

Inside Retail

APRIL 22, 2021

From the increased market share of digitally native brands to decisions from companies like GlobeWest and Homebodii to dial up D2C strategies, shoppers are becoming increasingly accustomed to purchasing products directly from brands. In the US, for example, eMarketer reports that D2C sales now account for 33% of Nike’s revenue. .

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email. Keeping Engaged Customers Engaged.

Wholesale 244

Wholesale Accounting Marketing Outdoor 244

Retail TouchPoints

DECEMBER 16, 2022

DressX launched in August 2020, and Meta added the company to its portfolio of virtual clothing designers in July 2022. The company is committed to sustainable fashion, promoting the digital garment market as a way for consumers to showcase their style digitally.

Fashion 273

Fashion Accounting Consumer Promotions 273

Retail TouchPoints

OCTOBER 6, 2020

Here are five achievable steps to developing a retail marketing personalization roadmap that will boost your profitability by helping you define your personalization goals, timelines and leaders. Understanding the current state of retail marketing personalization in your organization is important for defining your goals for its growth.

Retail Marketing 188

Retail Marketing Marketing Accounting Planning 188

Retail TouchPoints

APRIL 12, 2021

billion ) for monopolistic practices, after finding that the site had been “abusing market dominance” for several years by preventing its sellers from using other competitive platforms. On the conference call, CEO Daniel Zhang said the company had proactively ended those arrangements when the SAMR investigation began in December 2020.

Accounting 261

Accounting Promotions Marketing Planning 261

Retail TouchPoints

MAY 19, 2022

Frisk, who has been with the company since 2017 and at the helm since 2020, will stay on as an advisor through Sept. The company underwent several rounds of jobs cuts and a $200 million dollar restructuring in 2018, followed by an SEC investigation into its accounting practices in 2019. Browne has held the role of COO since 2020.

Wholesale 260

Wholesale Accounting Returns Marketing 260

Retail TouchPoints

APRIL 19, 2024

(Members must claim their points on their account dashboard by May 18.) Messi also has become a member of Lowe’s Home Team , joining NFL and NBA athletes who have helped the home improvement retailer enhance communities around the country since 2020.

Accounting 261

Accounting Returns Marketing ATS 261

Retail TouchPoints

JULY 31, 2020

The third quarter, under normal circumstances, is predictable for most digital marketers at large retail organizations. But Q3 2020 will look much different. The good news is that many digital retail marketers are successfully operating with agility. Mike Baber is Director, Strategic Accounts at Sidecar.

Beauty and Health 204

Beauty and Health Marketing Sporting Goods Advertising 204

Retail TouchPoints

JULY 9, 2020

Leading into the pandemic, the luxury category had a positive outlook, according to Bain , with the overall market growing by 4% annually, and reaching an estimated $1.5 China’s influence on the luxury market is significant, accounting for 35 % of luxury purchases worldwide, according to Willersdorf.

Clienteling 269

Clienteling Consumer Accounting Boutique 269

Retail TouchPoints

JULY 22, 2022

The digital commerce sector has seen outstanding growth since 2020. The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 The State of the Market. trillion last year. Digital B2B commerce grew 1.17

Accounting 293

Accounting Fulfillment Marketing Customer Experience 293

Inside Retail

NOVEMBER 30, 2023

The global online in-flight shopping market is forecast to reach US$825.3 million in 2020 and representing a CAGR of 12.8 per cent, according to a report by Allied Market Research. Meanwhile, North America holds the major share of the market and is expected to remain dominant. The first-class segment accounted for 40.6

Marketing 130

Marketing Shopping Accounting ATS 130

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. K eep bots out of your customers’ accounts and checkout.

Merchant Services 277

Merchant Services Accounting Payment Services Returns 277

Retail TouchPoints

SEPTEMBER 18, 2023

An inquiry by the DPC found that between July 31, 2020 and Dec.

Accounting 242

Accounting Location Marketing 242

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.

Fulfillment 263

Fulfillment Drop-Shipping Apparel Shipping 263

Retail TouchPoints

OCTOBER 19, 2022

SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As Maher has more than 25 years of finance and accounting experience and joined Nordstrom in 2009 as controller.

Finance 256

Finance Accounting Management ATS 256

Retail TouchPoints

NOVEMBER 3, 2021

Well, the video sharing app is rapidly changing the face of discovery opportunities and influencer marketing, and instantly improves the customer experience in the world of cross-channel retailing. Therefore, discovery commerce is the only way to cut through the noise and win customer spend in an increasingly crowded ecommerce market.

Consumer 246

Consumer Accounting Customer Experience Marketing 246

Retail TouchPoints

JUNE 15, 2022

Google does have a direct-purchase feature, Buy on Google, which is similar to what Bing has rolled out, but it accounts for only a fraction of the more than 1 billion shopping sessions Google sees every day, according to Madrigal. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 299

Merchant Services Shopping Payment Services Advertising 299

Retail TouchPoints

FEBRUARY 12, 2021

For that reason, market research provider Euromonitor International has identified resilience and adaptability as the two driving forces of consumer behavior in the coming months in its recent report, Top 10 Global Consumer Trends 2021. 2020 put a new spin on the old adage, “You don’t know what you have until it’s gone.”

Consumer 346

Consumer Customer Experience Accounting Shopping 346

Inside Retail

APRIL 6, 2021

Businesses continued to experience a rush of online orders during 2020 as employees worked from home [and] as this trend continues into 2021 it’s important to have a solution,” said Pitney Bowes Japan, Australia and New Zealand country manager and vice president Stephen Darracott.

Shipping 259

Shipping Accounting Planning Management 259

Inside Retail

MAY 8, 2022

Since early 2020, like everyone, I’ve been online a lot more. Annalect’s latest Marketing Mix Modelling (MMM) analysis 1 took a deep dive into the world of Aussie retail and it’s borne out a lot of the behaviour I describe above. What is Marketing Mix Modelling anyway? I’ll have the extra pad see ew , thanks. per-cent growth 2.

Advertising 264

Advertising Beauty and Health Marketing Consumer 264

Retail TouchPoints

SEPTEMBER 2, 2021

this year — a 35% increase over 2020 — according to Insider Intelligence. The speakers represented all facets of the “influencer marketing machine,” from strategy firms and agencies to brand executives and independent content creators. This industry became what brands always wanted with upper-funnel marketing,” noted Bendes.

Social Commerce 265

Social Commerce Accounting Marketing Planning 265

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. The company also reported topline results from fiscal year 2020, with total sales down 21% from fiscal 2019. “We

Planning 247

Planning Location Store Operations Accounting 247

Retail TouchPoints

OCTOBER 7, 2022

Before joining Under Armour in 2020 as SVP of Americas Wholesale, Baxter served as President and CEO of LIDS Sports Group from 2016 to 2019. “With deep market knowledge and outstanding expertise we look forward to their proven leadership qualities helping to architect our next growth chapter.”.

Wholesale 252

Wholesale Promotions Apparel Accounting 252

Retail TouchPoints

JUNE 30, 2021

While the pandemic had a chilling effect on apparel sales as a whole, the resale sector was blazing hot: it grew 29% in 2020 to capture $9 billion in U.S. That growth rate looks likely to continue, with the overall secondhand market projected to double in the next five years, reaching $77 billion in annual sales by 2025. In 2020, 36.2

Fast Fashion 261

Fast Fashion Fashion Apparel Thrift Store 261

Retail TouchPoints

FEBRUARY 4, 2021

On the surface, 2020 wasn’t a great year for globalization. For example, international online sales conducted through cross-border ecommerce solution eShopWorld (ESW) increased 82% year-over-year in 2020. When the pandemic first emerged on the global stage in March 2020, initial uncertainty caused a dip in international online sales.

Merchant Services 283

Merchant Services Beauty and Health Consumer Returns 283

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Q3 2020 net sales for all channels climbed 25.3% We launched the service in April 2020, after our website’s traffic had doubled and app installations had risen by 2.5X year-on-year.

Payment Services 261

Payment Services Location Fulfillment Customer Experience 261

Retail TouchPoints

APRIL 4, 2023

In 2022, Amazon said it stopped more than 800,000 attempts by bad actors to create new selling accounts, down from 2.5 million attempts in 2021 and 6 million attempts in 2020. Holding counterfeiters accountable legally. This is coupled with advancements in the company’s machine learning-based detection capabilities.

Accounting 247

Accounting Consumer Shopping Marketing 247

Retail TouchPoints

AUGUST 30, 2021

in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. I’m not an accountant, but stores are on the asset side of the balance sheet for a reason, and they need to be leveraged as much as possible to squeeze as much out of them as you can.”. year-over-year and 5.8%

Consumer 321

Consumer Fulfillment Department Stores Sporting Goods 321

Retail TouchPoints

APRIL 9, 2021

eBay is hosting a series of in-person product authentication events for collectors across the country to promote its new online Authenticity Guarantee program, which rolled out in October 2020. By comparison, new watches comprise 57% of the total watch inventory on eBay, but only account for 33% of total watch sales.);

Promotions 204

Promotions Accounting Marketing ATS 204

Retail TouchPoints

SEPTEMBER 21, 2020

Together, these retailers discussed the state of retail through COVID-19 and offered first-hand accounts of how retailers adapted their businesses. Its local retail store, which accounts for almost half of the business’ revenue, shut down completely for a few months. Sauceda , CEO, Sauceda Industries.

Accounting 263

Accounting Wholesale Fulfillment Planning 263