Inside Retail

FEBRUARY 11, 2024

With shipping rates climbing, retailers today are far less likely to be offering free delivery with purchases to encourage purchases – but they can still attract customers by offering delivery options to suit their budgets. DHL eCommerce is a relatively new division of DHL, formed in 2019, effectively replacing the old DHL Global Mail.

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Retail TouchPoints

OCTOBER 5, 2020

This puts Walmart at more than 30 million subscribers — well below the 150 million Prime members confirmed by Amazon in Q4 2019, but undeniably massive growth in a very short time. The killer feature of Walmart+ may be free shipping on orders over $35 , which 35% of respondents cited as the program’s most exciting part.

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Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Shopping Shipping Consumer Planning 312

Retail TouchPoints

NOVEMBER 28, 2022

While digital penetration is nowhere near the highs it reached during the pandemic, when online accounted for approximately 40% of sales, according to Macy’s CEO Jeff Gennette, ecommerce is continuing its pre-pandemic growth trend with digital penetration this year at 33% , up from 25% in 2019. .

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. Retail sales grew 3% during the extended holiday season (Oct.

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Retail TouchPoints

JANUARY 8, 2021

4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. Prior to the COVID outbreak, two-thirds of shoppers preferred store returns, and only one-third scheduled returns with a shipping company, according to data from Optoro. UPS expects to handle 8.75

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Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

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Retail TouchPoints

DECEMBER 5, 2022

Party City has been faced with both challenges that are affecting retail in general — such as inflation and higher shipping costs — and those that are unique to its business, such as a helium shortage. compared to 2019. “We The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side.

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Retail TouchPoints

NOVEMBER 30, 2023

True Classic, founded in 2019, was identified as a fast-rising DTC brand in November 2022, and the retailer’s COO detailed the company’s brick-and-mortar expansion plans earlier this month. ParcelLab is not just a vendor, but a partner,” said Breanna Moreno, VP of Customer Experience at True Classic in a statement.

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Retail TouchPoints

OCTOBER 4, 2022

Prior to her promotion, Day was the VP of Merchandising for Starboard and held a number of senior merchandising roles with the company since she was hired as Director of Merchandising in 2019. Day’s experience prior to joining Starboard includes roles with JCPenney and Soma.

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Retail TouchPoints

FEBRUARY 28, 2023

These facilities are significantly smaller than traditional fulfillment centers but are designed to prepare items for immediate delivery — and Amazon is poised to expand from 45 same-day sites (as of 2019) to at least 150 in the next several years, according to MWPVL International. for orders under $25. per package, compared to $1.75

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Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business.

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Retail TouchPoints

MAY 1, 2024

These loads are then shipped to one of Walmart’s 42 regional distribution centers where the items are sorted for delivery to stores. The first of these three centers opened in Colton, Calif.

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Shipping Consumer ATS Customer Experience 261

Retail TouchPoints

JULY 15, 2021

In the outdoor category, Eddie Bauer is a bit late to the game — REI Co-op has rented its gear for decades and expanded its offerings in 2019; that same year, DTC Coozie Outdoors (which has since been renamed as Arrive Outdoors )launched its own gear rental program.

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Retail TouchPoints

DECEMBER 22, 2020

Customers can schedule returns via the new Carrier Pickup by FedEx service for products that have been shipped and sold by Walmart.com, using either the website or the Walmart app. Associates there will scan the QR code, print a return label and ship the product back to Walmart.

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Returns Drop-Shipping ATS Shipping 263

Retail TouchPoints

JULY 15, 2022

In the longer term, it gave us this ability to grow and add things like ship-from-store, in-store pickup and same-day delivery through Shipt , which is another key component of what we wanted to do for last-minute gift givers.”. Creating Joy Amid Uncertainty. In Q4 2021, it processed 70% of online orders through its stores.

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Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

APRIL 30, 2021

One important area of investment has been last mile delivery: Amazon grew its overall shipping capacity by 50% through an 80% year-over-year increase in capital expenditures, according to Amazon CFO Brian Olsavsky. Shipping investments also helped Amazon defray one of the downsides of increased retail activity: higher last mile costs. “As

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Returns Shipping Fulfillment Management 264

Retail TouchPoints

OCTOBER 4, 2021

The elongation of the holiday shopping season, already a growing trend in 2019, got a big boost from the supply chain disruptions exacerbated by the COVID-19 pandemic. Finance indicated that just over half ( 51% ) of consumers planned to begin their holiday shopping before Halloween, with 27% saying they would start in late September.

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Retail TouchPoints

APRIL 29, 2022

Consider the traditional returns process: Look up the merchant’s return policy, find the receipt, request return authorization, print a shipping label, repackage the item, drop it off at a carrier, wait days for confirmation that it was received, and finally, wait even longer to receive a refund minus a returns shipping fee.

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Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

JULY 30, 2020

In 2019, Big Lots instituted buy online, pick up in-store in all 1,400 of its stores, and the retailer rolled out curbside pickup chainwide when the COVID-19 pandemic began. Big Lots plans to implement ship-from-store capabilities from selected stores later in 2020.

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Planning Shipping Shopping ATS 260

Inside Retail

FEBRUARY 18, 2024

Australian wine-makers have shipped millions of bottles of wine to Hong Kong in a bet that China will soon lift tariffs on Australian wine and revive a trade worth hundreds of millions of dollars, according to industry figures and trade data. Tim Ford said Treasury had not shipped wine for China to Hong Kong. million litres worth $65.5

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Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Moore’s stores and intellectual property during the company’s 2019 bankruptcy. Moore , recently announced that it was acquired by “one of the largest companies in our industry.”

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Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

SEPTEMBER 28, 2021

Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise. For many years now we’ve seen, in whatever survey you look at, north of 70% of consumers say that they want to avoid shipping charges and take action to do so. Manchester, N.H.;

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Shipping Consumer Planning Marketing 306

Inside Retail

JULY 7, 2021

To keep up with its expansion, Peachymama needed a more efficient and customised shipping process. Since implementing ShipStation in 2019, Peachymama has: Increased order processing speed by 400 per cent with ShipStation’s Scan to Verify feature. Increased dispatch speed by 200 per cent. Customisation and automation .

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Fulfillment Shipping Accessories Marketing 221

Retail TouchPoints

AUGUST 12, 2022

The idea of mailing and shipping benefited from the pandemic, but given the legal changes, its growth might be sustainable.”. The dimensions of the pandemic-induced ecommerce surge become clear when comparing 2021 sales to 2019: Wine.com increased sales 222.7% The whole thinking about the spirits category has changed.

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Apparel Shipping Consumer ATS 246

Retail TouchPoints

OCTOBER 13, 2021

Currently the brand is offsetting its carbon and plastic footprints while taking steps to eliminate 80% of plastics from its shipping and supply chain by 2022. SoftBank Vision Fund 2 is the second institutional investor to back Vuori, following Norwest Venture Partners, which invested in the company in 2019.

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ATS Wholesale Apparel Shipping 264

Retail TouchPoints

NOVEMBER 10, 2021

Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount. REI Co-Op has been offering rentals since April 2019. Those available for rental in the selected size and color will display a “Borrow” button.

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Retail TouchPoints

MAY 15, 2023

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Amazon has been overhauling its logistics network to “regionalize” where inventory is located across the U.S.

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Fulfillment Inventory Management Shipping Location 278

Inside Retail

FEBRUARY 6, 2025

This is a significant milestone, meaning that the company has added over $159 billion to its Q4 top line since 2019, he added. Saunders highlighted that Amazon had enlarged its market share and shopper base thanks to its reliability and speed in terms of shipping and the breadth of its range. per cent and net income soared 88.3

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Shipping Consumer Marketing 218

Retail TouchPoints

JANUARY 4, 2024

Launched nationwide in 2019 , the newly renamed ExtraCare Plus program currently has more than 6.5 CVS Pharmacy has evolved its loyalty program into two simplified membership tiers : the free loyalty tier will remain branded as ExtraCare, while the paid membership — previously called CarePass — has been rebranded as ExtraCare Plus.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Retail TouchPoints

JANUARY 10, 2022

compared to 2019 for the six weeks from Nov. The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. Overall sales were up 8.5% year-over-year during the period from Nov. 1 through Dec. 24, 2021, according to data from Mastercard.

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Inside Retail

JUNE 23, 2021

Led by Afterpay-backed AP Ventures, the funding round will allow the business to expand its international business – which has grown tenfold since 2019 – and put the business in a good position for it’s next phase of growth, according to Sendle chief executive James Chin Moody. “As

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Retail TouchPoints

JULY 7, 2020

Retail Ecommerce Ventures LLC, which purchased the brand assets of Dressbarn from Ascena Retail Group in 2019, has offered $20 million for the intellectual property and e-Commerce business assets of Pier 1 Imports. Pier 1, which operated approximately 940 stores at the beginning of 2020, filed for Chapter 11 bankruptcy protection in February.

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Retail TouchPoints

APRIL 20, 2022

“If you think about our price point and our categories, it’s not like you’re strolling by and then you suddenly decide to buy a few hundred dollars’ worth of pillows,” said Rich Fulop, Co-Founder and CEO at Brooklinen in a July 2019 interview with Retail TouchPoints. You come there because you were looking for the best pillows. ”

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Retail TouchPoints

NOVEMBER 4, 2021

Some standout paid loyalty programs include: Walmart+ , which launched in September 2020 as an Amazon Prime competitor; MyWay , a membership program launched by Wayfair in 2018 with benefits ranging from free shipping to special members-only promotions; and CarePass , a paid membership program rolled out by CVS in 2019 that offers benefits above and (..)

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. The average anticipated delivery window has extended to eight days, as opposed to five days in 2019.

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