Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Retail TouchPoints

OCTOBER 4, 2022

The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. It also noted that the program expanded its membership by more than 300% between 2019 and the end of 2021.

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Retail TouchPoints

JANUARY 19, 2023

While Amazon has developed impressive systems to make sure its customers’ orders are shipped efficiently and quickly, the company has failed to show the same level of commitment to protecting the safety and well-being of its workers. What’s more, the vast majority of our employees tell us they feel our workplace is safe. “We

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Retail TouchPoints

OCTOBER 4, 2021

4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning. For its part, Walmart plans to hire 150,000 new U.S. Beginning Oct. 10, coinciding with the launch of Target Deal Days Oct.

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Retail TouchPoints

NOVEMBER 30, 2023

True Classic, founded in 2019, was identified as a fast-rising DTC brand in November 2022, and the retailer’s COO detailed the company’s brick-and-mortar expansion plans earlier this month. ParcelLab is not just a vendor, but a partner,” said Breanna Moreno, VP of Customer Experience at True Classic in a statement.

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Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. 11 through Dec. 24, 2020), or 2.4% 1 through Dec.

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Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business.

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Retail TouchPoints

JULY 15, 2021

In the outdoor category, Eddie Bauer is a bit late to the game — REI Co-op has rented its gear for decades and expanded its offerings in 2019; that same year, DTC Coozie Outdoors (which has since been renamed as Arrive Outdoors )launched its own gear rental program.

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. Listen to the full episode here.].

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Retail TouchPoints

SEPTEMBER 28, 2021

Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise. In response, 81% of retailers are planning to increase investment in more complex last-mile initiatives over the coming year, according to Convey. Manchester, N.H.;

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Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal. Michaels gained access to some of A.C.

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Retail TouchPoints

JULY 7, 2020

Retail Ecommerce Ventures LLC, which purchased the brand assets of Dressbarn from Ascena Retail Group in 2019, has offered $20 million for the intellectual property and e-Commerce business assets of Pier 1 Imports. The retailer plans to hold an asset auction on July 8, according to SEC filings , and a hearing is scheduled for July 30 in U.S.

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Retail TouchPoints

JUNE 11, 2020

Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders.

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Retailers will have to have a definitive plan to communicate order confirmations, delivery updates and delay notifications. Customers understand that, and just want to be informed as close to real time as possible so they can plan accordingly.

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Retail TouchPoints

AUGUST 7, 2024

In his most recent role, Liedtke was credited with orchestrating the creation and implementation of a five -year plan that drove more than $8 billion in revenue growth for Adidas, promising results for Under Armour, which has unveiled extensive plans to tackle business declines.

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Retail TouchPoints

APRIL 22, 2022

Same-store sales at Old Navy were flat compared to 2019 in the fiscal fourth quarter, reported in March. The company is clearly also hoping a leadership change will help to right the Old Navy ship. “As In another sign of trouble for the parent company, Banana Republic will shut down its ecommerce operations in the UK on May 31, 2022.

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Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Retail TouchPoints

NOVEMBER 2, 2021

In 2019, NMG joined forces with handbag and accessories reseller Fashionphile to roll out an integrated circularity program that included the debut of six Fashionphile locations inside Neiman Marcus stores. NMG also has teamed up with Give Back Box to let Neiman Marcus customers donate items they no longer use to someone in need.

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Inside Retail

OCTOBER 26, 2022

The business has been running since the end of 2019, and kicked off just prior to the first round of Covid-19 lockdowns. What we’ve seen is that the online purchase of vitamins [across the industry] has more than doubled since 2019,” Loutati said. “We It’s been an amazing acceleration of what was already a trend.”. What’s next?

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Retail TouchPoints

FEBRUARY 5, 2024

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. Then in 2019, the program was expanded to Amazon’s retail vendors. and Canada.

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Retail TouchPoints

NOVEMBER 30, 2022

Amid planning for new locations in other areas of New York and Washington, D.C., We see our location on the Upper East Side, and future locations we are planning to open in 2023, as complementary to our showroom experience, allowing us to reach the widest possible audience in whatever atmosphere they would prefer to shop with us.

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Retail TouchPoints

SEPTEMBER 2, 2022

Inflation has tightened margins and supply chain issues have caused havoc with inventory planning. Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint.

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Inside Retail

JUNE 12, 2023

In a stock exchange filing, the company said the right-sizing plan will incur between $80 million and $93 million in one-off costs but save the business $53 million to $59 million annually moving forward. That estimate excludes the cost of planned commissary closures in Southeast Asia and costs associated with “legacy IT assets”.

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Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. 22 and 23, which would be a new record.

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Retail TouchPoints

JULY 26, 2022

plan to start buying gifts earlier – the No. For example, store associates should get measured on fulfillment metrics if they are picking and shipping. Based on our research, 25% more customer service engagements this holiday – both physically or virtually – will involve associates compared to 2019.

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Inside Retail

JUNE 27, 2024

In July 2019 Bydee pivoted and became a pureplay online retailer and hired its first casual employee. “I’d Whilst we’ve always shipped to the UK, it wasn’t optimised for the customer.” “If One person said to me, ‘Oh, we only take on brands’ – Bydee was brand,” she added.

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Retail TouchPoints

JUNE 9, 2021

Private label, especially in profit-challenged categories, gives Amazon an opportunity to design the products for ecommerce success in everything from designing optimal packaging, minimizing shipping weight and addressing feedback in product design. For example, take Amazon’s Wickedly Prime Chicken Noodle Soup. How do I Compete?

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Retail TouchPoints

DECEMBER 7, 2020

Overall, the four days from Thanksgiving through Sunday were down -49% compared to 2019. Black Friday, on the other hand, hurt — with only half as much traffic as in 2019. Retailers are already warning shoppers to get out early to avoid shipping delays. We saw steady improvement over the weekend as Saturday (Nov.

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Retail TouchPoints

SEPTEMBER 2, 2020

Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”. Below, Zachariassen reflects on the evolution of the online wine market, how consumer needs and behaviors are changing, and how Vivino plans to maintain competitive momentum.

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Retail TouchPoints

JUNE 15, 2020

The Children’s Place plans to close 200 stores in 2020 and another 100 stores in 2021, the retailer revealed in announcing its Q1 2020 results. and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. in Q1 compared to the same period in 2019.

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Retail TouchPoints

SEPTEMBER 15, 2020

These locations include physical stores that take in returns for other retail brands, as well as office buildings, post offices and shipping company stores, kiosks and more. From a customer perspective, according to research from Optoro , 66% of consumers prefer to bring returns to stores rather than shipping them back.

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Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. 52 percent of survey participants are more likely to make a purchase in-store in 2019 while 48 percent are more likely to make a purchase online.

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Retail TouchPoints

FEBRUARY 4, 2022

Amazon focused on these and other investments as a justification for its planned increase in Prime membership fees, which will go into effect in late February for new members and late March for current members. billion in Q4 2021, up 98.6% Prime Reasons to Pay More. Since 2018 in the U.S., For example, Amazon’s piece of the U.S.

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Inside Retail

JUNE 19, 2022

Together with Tim Bloore, he launched Azura Fashion Group in 2019 to provide brands with an alternative way of dealing with excess stock. It handles all the marketing, and if a product sells, it sends the supplier a shipping label and pays them a portion of the sale price.

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Retail TouchPoints

NOVEMBER 19, 2021

The retailer fulfilled 95% of digital orders from stores during Q3 and announced plans to add permanent storage capacity at more than 200 high-volume stores, introduce “flexible fixtures” to bolster storage during seasonal peaks and double the number of parking spots for curbside pickup. 16 and Target shares closed down 5% on Nov.

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Retail TouchPoints

NOVEMBER 17, 2021

Being able to let customers know which items are available in-stock in stores, which items are available for buy online, pick up in-store, which items can be shipped from a store — being able to serve up these types of opportunities to our customers is really key for us. ”. Hoyler noted that: 94% of U.S.

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Retail TouchPoints

AUGUST 5, 2024

The retailer, which had not done a major POS upgrade since 2019, adopted a cloud-native POS solution from Jumpmind that not only unchained associates from the cash wrap but had the added benefit of being easier for them to use. Training that had taken as long as three to four hours could now be completed in 30 minutes or less.

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