Inside Retail

OCTOBER 26, 2021

Returned children’s goods retailer Toys ‘R’ Us Australia has signed a long-term exclusive licence agreement to facilitate the return of the Toys ‘R’ Us and Babies ‘R’ Us brands to the United Kingdom.

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Returns Fulfillment Planning Marketing 279

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

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Accessories Apparel Returns Fashion 281

Retail TouchPoints

AUGUST 30, 2021

billion in Q2 2021, the highest second-quarter sales in over a decade, up 29% year-over-year and 5% compared to 2019 pre-COVID levels. Online sales in particular grew 65% over 2019 levels and represented 33% of the total business, offsetting an 11% brick-and-mortar decline compared to its pre-COVID performance.

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Returns Apparel Shopping Planning 274

Inside Retail

FEBRUARY 8, 2024

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

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Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

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Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019.

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Retail Focus

OCTOBER 27, 2021

Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

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Accessories Planning Management Returns 306

Retail TouchPoints

MARCH 4, 2021

Dollar Tree plans to open 600 new stores and to renovate 1,250 Family Dollar stores in fiscal 2021, which runs through the end of January 2022. The company opened its first Combination Store in late 2019, followed by two additional test stores in early 2020. Enterprise same-store sales increased 4.9%

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Planning Marketing Location Returns 184

Retail TouchPoints

NOVEMBER 30, 2023

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

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Shipping Returns Customer Experience Management 237

Retail TouchPoints

JANUARY 10, 2022

compared to 2019 for the six weeks from Nov. 22, a 10% increase over last year, and retailers need to prepare themselves for the share of shoppers who prefer to make their returns at a brick-and-mortar store. The rise in traffic compared to 2020 showed that shoppers are starting to return to stores. Overall sales were up 8.5%

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Shopping Drop-Shipping Returns Shipping 269

Inside Retail

OCTOBER 20, 2021

It was our best month online since December 2019. IR: Speaking of those ups and downs, do you attribute that to Covid, or more to the previous rebrand in 2019 not really turning out as planned? But in the next year or two, we will have a really aggressive approach to what our plans are for growth online.

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Returns Wholesale Shipping Management 246

Retail TouchPoints

JUNE 24, 2024

Under Armour revealed in November 2019 that it had been the subject of a federal investigation into its accounting practices since 2017, with the Wall Street Journal reporting at the time that both the Justice Department and the Securities and Exchange Commission were looking at the retailer’s financial reporting. 16, 2015 and Nov.

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Accounting Payment Services Returns Planning 240

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns.

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Drop-Shipping Returns Merchant Services Shipping 248

Retail TouchPoints

JANUARY 6, 2025

The Scars of the 2018-2019 U.S.-China China trade war of 2018-2019 offers a cautionary tale about the far-reaching consequences of tariffs. And finally, conduct scenario planning by building models to prepare for multiple outcomes, prioritizing investments in high-margin categories and diversifying risk.

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Apparel Consumer Payment Services Promotions 240

Retail TouchPoints

MARCH 4, 2021

Bank , “has severely underperformed against the financial projections upon which its Chapter 11 plan of reorganization was based,” according to court documents. Tailored Brands plans to use the money to help execute its strategic plan, a Tailored Brands spokesperson told Bloomberg.

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Retail TouchPoints

OCTOBER 13, 2021

The company plans to add more than 100 additional stores in the U.S. in the next five years and also has its sights set on international expansion, with plans to launch omnichannel operations in key markets in Western Europe and Asia Pacific next year as well as an innovation center in Taiwan. Listen to the full episode here.].

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ATS Wholesale Apparel Shipping 254

Retail TouchPoints

FEBRUARY 23, 2021

Our investments in digital innovation continued to pay off in the quarter, with digital sales up 21% from 2019. 22 Macy’s announced plans to close 45 stores by mid-2021, according to CNBC , part of a previously announced plan to close 125 locations by 2023. billion and no revolver borrowings.”.

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Department Stores Returns Jewelry Apparel 209

Retail TouchPoints

MARCH 2, 2021

Beck’s planned departure was first announced in September 2019, at the time when fellow Co-founder and COO Barry Beck left the company. Macy’s updated its “Polaris” growth strategy in late February 2021 as it announced better-than-expected Q4 2020 results, marking a return to profitability for the department store chain.

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Payment Services Department Stores Planning Location 278

Retail TouchPoints

MAY 6, 2021

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report.

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Fulfillment Shrinkage Department Stores Returns 331

Retail TouchPoints

SEPTEMBER 6, 2023

In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business. With no plans to return to brick-and-mortar, the company’s new loyalty program offers the brand another avenue to maintain contact with its consumers.

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Drop-Shipping Wholesale Shipping Returns 225

Inside Retail

FEBRUARY 22, 2022

Scentre Group CEO and MD Peter Allen is to step down from the role on September 30 as part of a succession plan, before retiring next year. . Rusanow joined Scentre Group as CFO in 2019 after 20 years with Westfield Group where he worked in senior roles in the UK, the US and Australia. He is currently the group’s CFO.

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Returns Planning ATS Shopping 246

Retail TouchPoints

APRIL 21, 2023

David’s Bridal has been struggling with changing consumer habits — weddings fell to their lowest level in 121 years in 2020, which is unsurprising, and they have yet to return to previous levels. million weddings were held in the U.S. in 2022, compared to an average of 2.2

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Returns Planning Management Consumer 245

Retail TouchPoints

JANUARY 10, 2022

Mattress Firm has publicly filed for an IPO that will return the furniture retailer to the public markets six years after South Africa’s Steinhoff International took the company private. Since the beginning of fiscal 2019, we have fundamentally transformed our business across all functions,” the company wrote in the S-1. “We

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Specialty Retailers Accounting Location Returns 252

Inside Retail

MAY 28, 2024

Am I simply reading some archived stories from more than a decade ago and as recently as 2019 when merger proposals were abandoned ? Great news but, again, we have been here before as recently as 2019 when the NRA walked away from amalgamation plans claiming it was not in the interests of small retailers. Or are they?

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ATS Supermarket Planning Returns 261

Inside Retail

JULY 12, 2021

The challenge is CBDs will not return to pre-COVID levels for many years. A study by Deloitte Access Economics estimates that it will be late 2024 or early 2025 before economic activity in Sydney and Melbourne CBDs returns to 2019 levels. It’s timely that they’ve rolled this out now,” he told Inside Retail. “I

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Supermarket Discount Store Store Layout Returns 264

Retail TouchPoints

APRIL 12, 2021

Touted as part of its “Move to Zero” sustainability efforts, Nike Refurbished will take like-new, gently worn or cosmetically flawed shoes that have been returned within the company’s 60-day “wear test” window, and fix them up to be resold at Nike stores. All Nike Refurbished shoes also will be eligible for the 60-day wear test offering.

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Wholesale Returns Consumer Location 222

Retail TouchPoints

JUNE 21, 2021

DTC beauty brand Glossier is aiming to reclaim its physical retail presence as the world begins to emerge from the throes of the pandemic, with plans to open new stores in 2021 and 2022. In 2019 alone, the brand welcomed more than 1 million people into its permanent and temporary stores.

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Returns Location Planning Shopping 261

Retail TouchPoints

OCTOBER 10, 2024

To accomplish this, the partners plan to leverage Authentic’s expertise in brand licensing alongside Saks Global’s ecommerce experience and store fleet. Additional plans for Barneys also include an enhanced presence at Saks Fifth Avenue, a strengthened retail footprint and a dedicated ecommerce platform.

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Fashion Planning Brand Management Returns 227

Inside Retail

OCTOBER 19, 2023

Former Woolworths executive Bill Wavish and gaming czar Bruce Mathieson have developed a “fix it” plan for Endeavour Group. The plan involves having Wavish join the board of the liquor and gaming powerhouse, which they argue has lost its way after being divested by Woolworths in 2019. billion since 2019.

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Boutique Finance Planning Supermarket 246

Inside Retail

MAY 11, 2021

The last time Aje hit the runway was in 2019, when it opened up for Mercedes-Benz Fashion Week at picturesque Campbell Cove by Sydney Harbour. Now Aje is planning to finally enter the Perth market, with the launch of a permanent store at Karrinyup Shopping Centre.

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Returns Fashion Boutique Accessories 162

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. compared to Q2 2019. Digital sales fell 6% from 2020 levels as digital penetration fell to 32% of net sales, but online sales were still up 45% compared to Q2 2019. year-over-year and 5.8% Foot Locker managed solid 6.9%

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Consumer Fulfillment Department Stores Sporting Goods 305

Retail TouchPoints

JANUARY 5, 2022

Walmart is planning to scale its InHome delivery service to reach 30 million households by the end of the year, up from the 6 million homes that already have access to the service. To facilitate this expansion the company plans to hire more than 3,000 associate delivery drivers this year and equip them with a fleet of electric delivery vans.

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Planning Returns Marketing ATS 226

Inside Retail

JUNE 19, 2022

“We’re finding more customers in the millennial age group are interested in secondhand clothing, rather than brand new, so we’re evolving our business model to actually resell the returns that we’re getting,” Sam Wood, Azura Fashion Group’s CEO, told Inside Retail. Luxury’s discount problem. However, Wood saw an opportunity.

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Fashion Wholesale Returns Shipping 246

Retail TouchPoints

DECEMBER 13, 2021

In fact, Cornerstone Advisors found that Gen Z consumers using BNPL grew from 6% in 2019 to 36% in 2021, and millennials’ use of BNPL is up to 41%. Innovative organizations that adapt their sales and returns infrastructure accordingly will reap the rewards of bigger basket sizes and repeat customers. BNPL and Retail Returns.

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Payment Services Consumer Returns Management 246

Inside Retail

APRIL 12, 2021

Nike will start collecting and cleaning some of the sneakers that are returned by customers and reselling them at a discount in stores as part of its Nike Refurbished program, which launched on Monday. . The brand plans to expand the Refurbished program to more US stores throughout 2021 and beyond. ” How Nike Refurbished works.

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Fast Fashion Fashion Returns Consumer 264

Inside Retail

SEPTEMBER 27, 2021

While many online retailers today are moving to a marketplace model where the widest product range generally wins, Youtime plans to focus on quality over quantity. “In Terry plans to stock a mix of large and small brands in each category and says some major global players are already on board.

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Planning Management Returns Consumer 246

Inside Retail

JULY 17, 2024

After opening its first global duty-free popup at Singapore’s Changi Airport last month, Decathlon has recently unveiled its strategic plan to expand to 37 “2-hour Click & Collect” locations islandwide by 2026. The post Decathlon Singapore ramps up expansion plan for click-and-collect stores appeared first on Inside Retail Australia.

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Planning Location Returns Customer Experience 130