Retail TouchPoints

MARCH 17, 2023

“We do not use facial recognition technology in any of our stores, and claims made otherwise are false,” said an Amazon spokesperson in a statement shared with Retail TouchPoints. The customer is always in control of when they choose to be identified using their palm.”

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Retail TouchPoints

SEPTEMBER 13, 2024

One retailer has recently come under scrutiny for its automated payment technologies across storefronts, leading experts and consumers to question just how intelligent their smart stores are. And from an enterprise perspective, smart stores have the potential to improve customer loyalty, enhance operations and increase revenue.

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Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. Home delivery is free for orders of $35.

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Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. The store will continue to be staffed with Sainsbury’s employees who will answer shopper questions, check IDs for alcohol purchases and restock shelves.

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Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

AUGUST 18, 2020

On the community service front, Payless is launching a “Powered by Payless” initiative for the coming fall season to help communities affected by the pandemic. The 790 owned and franchised Payless locations outside North America continued to operate as separate legal entities; their number has fallen slightly over the past 18 months, to 710.

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Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

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Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. million by 2025, up from $431.6

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Payment Services Consumer Customer Experience Accounting 306

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. However, BNPL is now neck-and-neck with store credit cards at 13%.

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Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. Retailers closed a record 12,200 stores in 2020, with an outsize share coming from malls and one-third of the total from department stores specifically, according to data from CoStar Group. URW valued its U.S. portfolio at $13.2

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Retail TouchPoints

AUGUST 15, 2022

And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story. This study showed that despite the fact that more retail stores opened than closed in 2021 ( just barely ), retailers’ overall lease quantities remained flat and are even declining.

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Retail TouchPoints

OCTOBER 7, 2020

North American travel retailing giant was forced to temporarily close more than 700 stores, furlough the bulk of its workforce and cut expenses deeply. “We The company is now operating approximately half of its locations. Now we are going to finish ahead of time with a full deployment across all of our operations by the end of October.

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Retail TouchPoints

JANUARY 28, 2021

stores, distribution centers and call centers will receive the bonus on Feb. This will be the seventh bonus or special payment Lowe’s has provided to hourly associates during the pandemic. increase in comparable sales from 2019 in Q3 2020 and a 106% increase in online sales. Active hourly associates at U.S.

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Retail TouchPoints

AUGUST 14, 2020

since the 2019 State of Marketing report. “It Stores will be critical again this year, but more as fulfillment centers providing curbside pickup, BOPIS or other contactless transactions. AI Leading The Transformation. Artificial intelligence (AI) is a critical component of successful digital and customer transformation.

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Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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V Count

SEPTEMBER 23, 2022

But between running your day-to-day operations and keeping up with the latest industry news, it can be hard to find time to learn about all the different ways you can take your business to the next level. Recently, Dominique interviewed Tim James about contactless payments in online retail stores. Or, you check it here !

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Payment Services Checkout Store Operations Marketing 52

Retail Next

NOVEMBER 27, 2019

More smart shelves, interactive fitting rooms, artificial intelligence, virtual reality and mobile payments are popping up in retail locations around the country, the National Retail Federation reported. . The retail landscape is changing; “smart” technology now plays a huge role in the customer shopping experience.

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Retail TouchPoints

NOVEMBER 3, 2022

No specific reason was given, but the filing noted that Masood’s departure “was not the result of any disagreement with the Company on any matter relating to the Company’s operations, policies or practices or financial statements.”.

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Retail TouchPoints

JUNE 15, 2020

Consumers have developed new shopping habits during the shutdowns, most notably a greater reliance on e-Commerce, contactless pickup and delivery and mobile payment methods. E-Commerce spending for April and May 2020 was more than $153 billion , 7% higher than the $142 billion spent in November and December 2019.

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Retail Next

OCTOBER 17, 2019

So far in 2019, Macy’s, and even Walmart, have announced plans to close some of their stores, while Barney’s New York has filed for bankruptcy. On the face of it, the future for brick-and-mortar stores doesn’t look good and the reasons are well-recognized.

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Retail Geek

JULY 30, 2021

Um so we’ll see if how that all plays out but I would say if I had one knock on the store. 6:00] Um Extended the the new visual merchandising approach to to the Staffing and store operations yet so maybe a work in progress. Scot: [41:53] Yes I’ve done this having operated. Scot: [17:23] Whoa really.

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Retail Prophet

APRIL 11, 2025

By the 20th century Hudsons Bay was a staple in almost every downtown Canadian shopping district and suburban mall, earning a reputation as a provider of quality products backed by solid customer service and guarantees for Canadian families. In addition, the PE company will also often begin eliminating competing retailers by buying them up.

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