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Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury

Retail TouchPoints

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Stacy Shaw: I joined the company in 2019 to create a luxury division; Starboard had been discussing this as a strategic move even back then.

Shipping 278
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Why shipping costs need not be a deal breaker for cross-border sales

Inside Retail

With shipping rates climbing, retailers today are far less likely to be offering free delivery with purchases to encourage purchases – but they can still attract customers by offering delivery options to suit their budgets. DHL eCommerce is a relatively new division of DHL, formed in 2019, effectively replacing the old DHL Global Mail.

Shipping 246
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UPS Forecasts 23% Increase in Returns Compared to Peak 2020 Period

Retail TouchPoints

4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. The surge is being attributed to the high number of ecommerce orders during the holiday season, along with the abundance of return options retailers are using to help manage traffic and let shoppers make returns safely.

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True Classic Boosts Post-Purchase Email CTR by 1.87%

Retail TouchPoints

True Classic ’s use of the ParcelLab post-purchase experience and returns management solution has helped the T-shirt and activewear brand boost its email click-through rate (CTR) and open rate by 1.87% and 6.55% respectively compared to the brand’s previous provider.

Shipping 264
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How Snipes’ Tech Base Enables it to Master AI and Manage ‘Black Friday Every Week’

Retail TouchPoints

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. European lifestyle brand Snipes kickstarted its U.S. However, reaching its current level of success — 308 U.S.

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Bloomberg: Party City Reaches Out to Creditors for More Liquidity

Retail TouchPoints

Party City has been faced with both challenges that are affecting retail in general — such as inflation and higher shipping costs — and those that are unique to its business, such as a helium shortage. compared to 2019. “We The retailer had about $121.5 billion in debt. However, the retailer is still struggling on the sales side.

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Starboard Cruise Services Promotes Sherrie Day to Lead Merchandising Role

Retail TouchPoints

Day’s responsibilities will include managing Starboard’s merchandising strategy worldwide. Prior to her promotion, Day was the VP of Merchandising for Starboard and held a number of senior merchandising roles with the company since she was hired as Director of Merchandising in 2019.