Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 306

Merchant Services Shopping Payment Services Advertising 306

Retail TouchPoints

APRIL 29, 2022

On average, it costs $33, or 66%, of the price of a $50 item for retailers to process a return, up from 59% last year, Optoro estimates. . Worst of all, for all the added costs retailers take on to fulfill returns, shoppers still are unhappy after going through a hassle-filled reverse logistics process. during the returns process.

Returns 312

Returns Merchant Services Drop-Shipping Shipping 312

Retail TouchPoints

AUGUST 4, 2021

Amazon has introduced two new Fulfillment by Amazon (FBA) programs to help merchants selling on Amazon resell customer-returned or overstocked items. Merchants can then set the price for items based on their condition and manage pricing, advertising and sales using their existing processes. by the end of 2021.

Merchant Services 299

Merchant Services Returns Wholesale Apparel 299

Inside Retail

AUGUST 12, 2021

Southeast Asia’s leading online fashion and lifestyle retailer offers customers a world of payment options and a seamless shopping experience. Now, consumers who shop Zalora will have the ability to pay with any of their preferred local payment solutions at online checkout as part of a seamless shopping experience. yael@bridgerpay.com.

Merchant Services 130

Merchant Services Payment Services Checkout Fashion 130

Retail TouchPoints

OCTOBER 14, 2020

The 2020 RIA program garnered more than 130 nominations, with this year’s 10 winners representing a diverse variety of retail and CPG brands, spanning a myriad of categories from machine learning and personalization to marketing, sustainability innovation, crisis management and more.

Merchant Services 278

Merchant Services Promotions Planning Marketing 278

Retail TouchPoints

JULY 22, 2022

Uber is expanding Uber Eats’ services with new features such as the ability to place orders when grocery stores aren’t open for later delivery, live tracking of orders from store to door and easier product replacements. The improvements will start in select cities before rolling out across the country throughout the summer. and Costco.

Customer Experience 278

Customer Experience Merchant Services Inventory Management Grocer 278

Inside Retail

JANUARY 16, 2025

Despite modestly positive expectations for 2024, the luxury retail market did not pan out as merchants had hoped. According to a 2024 report released by global management consulting firm Bain & Company, this market dropped two per cent from an all-time high of US$387 billion to US$381 billion.

Merchant Services 130

Merchant Services Fashion Jewelry Social Commerce 130

Inside Retail

APRIL 29, 2023

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

Merchant Services 130

Merchant Services Payment Services Customer Experience Point of Sale 130

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It The result is a much lower barrier of entry for merchants looking to capitalize on Google’s massive reach.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Retail TouchPoints

NOVEMBER 16, 2022

It will integrate directly with Square’s solution ecosystem, empowering sellers to organize their finances and manage cash flow from the same platform they use to run their business. Amex also has partnered with musical artist Chlöe Bailey to create a “Shop Small Soundtrack” that TikTok users can add to their content. small business owners.

Merchant Services 278

Merchant Services Finance Advertising Marketing 278

Retail TouchPoints

JANUARY 5, 2021

There were fewer last-minute shoppers in 2020 compared to 2019,” said Hilding Anderson, Senior Director of Strategy & Consulting at Publicis Sapient in an interview with Retail TouchPoints. “ 3 shopping day in 2019. Contactless Services Can Soothe the Bite of Remote Returns. 11 through Dec. 24, 2020), or 2.4% 1 through Dec.

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Drop-Shipping Returns Merchant Services Shipping 311

Retail TouchPoints

JULY 30, 2020

Households with children in elementary and high school are set to spend an average of $789.49 , far exceeding the 2019 record of $696.70. The most notable shift between the 2019 back-to-school season and today is the strong consumer preference for technology over traditional items like apparel and even school supplies.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Merchant Services 287

Merchant Services Payment Services Promotions Location 287

Retail TouchPoints

JULY 10, 2020

In fact, 2019 showed great progress for e-Commerce to close the gap in total market share of sales compared to brick-and-mortar retail. As well, many unknowns about pending legislation and its effect on merchants around the world can cause some anxiety for those in the industry. Rebecca Steele is the Content Marketing Manager at PFS.

Merchant Services 191

Merchant Services Customer Experience Checkout Fulfillment 191

Retail TouchPoints

OCTOBER 2, 2020

As the company’s chief merchant, he has been responsible for all store and online merchandising departments, merchandising strategy, services and vendor management, marketing and in-store environment. Michael Rowe has been promoted to President of The Home Depot Canada.

Promotions 179

Promotions Merchant Services Store Operations Advertising 179

Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Merchants love it because it bolsters sales, avoids shipping and helps move inventory out of stores. Impact on Merchants.

Merchant Services 174

Merchant Services Accounting Shipping Returns 174

Retail TouchPoints

SEPTEMBER 15, 2020

The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. Consolidating packages in a limited number of locations is much more efficient and less costly than processing single shipments from individual homes. Happy Returns is not alone.

Returns 225

Returns Merchant Services Shipping Location 225

Retail TouchPoints

JUNE 3, 2021

The pandemic has made omnichannel a business imperative for merchants of all sizes. We’re in a world where if merchants aren’t considering how to turn on an omni strategy, there’s going to be downstream problems later.” Operations: Integrated product, inventory and order management data improves back-end transparency and efficiency.

Merchant Services 361

Merchant Services Social Commerce Marketing Consumer 361

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Returns 179

Returns Merchant Services Drop-Shipping Customer Experience 179

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

A1 Retail

JUNE 29, 2021

By David Jeffrey, Director of Product, Barclaycard Payments. The latest data from Barclaycard Payments shows that 50 percent of our transactions now come through ecommerce, up from 40 percent pre-pandemic. The remarkable rise of digital wallets and payment services. per cent to six per cent – between 2019 and 2020.

Merchant Services 52

Merchant Services Payment Services Customer Experience Supermarket 52

Inside Retail

MAY 29, 2023

Joined by his management team, McMillon met with suppliers, merchants, grantees, artisans and MSMEs (micro and small to medium enterprises) across the company’s programs, such as Walmart Sourcing, Walmart Vriddhi, Flipkart, PhonePe, Walmart Marketplace, Walmart Global Tech In India and Walmart Foundation.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Inside Retail

MAY 10, 2021

Online food and delivery service Foodpanda has opened a new tech hub in Taiwan, off the back of its announcement earlier this year that it will be investing NT$610 million into strengthening its business in Asia. “We Innisfree opened its first Canadian store in Yorkdale in 2019 before adding three more stores in Ontario.

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Beauty and Health Merchant Services Fashion Management 246

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 per cent (compared to 2019) as Christmas shopping gets underway. The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy .

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Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

NOVEMBER 3, 2020

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). Richard Maicki.

Drop-Shipping 200

Drop-Shipping Merchant Services Fulfillment Shipping 200

Inside Retail

APRIL 15, 2021

per cent in 2019 — to sit almost 10 points ahead of the overall market. Assuming Australia continues to manage the virus successfully, we will continue to see an exuberant return to physical retail spaces. Digital payment. Digital payment in physical stores removes some people’s concerns about the security of digital payments.

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Inside Retail

AUGUST 22, 2021

A post-pandemic uptick in Australian e-commerce is here to stay, according to a new study conducted by order and delivery management software company ShipStation. The business surveyed 2000 global consumers to compile the data, releasing the report to highlight retailer opportunities that continue to arise in the sector.

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Cox established Workspace Barossa, the region’s first co-working space, in July 2019. And I decided we could do the same for local makers and merchants.”. I wanted to provide an opportunity”.

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

JUNE 30, 2022

Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Cox established Workspace Barossa, the region’s first co-working space, in July 2019. And I decided we could do the same for local makers and merchants.”. I wanted to provide an opportunity”.

Merchant Services 130

Merchant Services Shopping Shipping Promotions 130

Inside Retail

AUGUST 29, 2024

Euromonitor estimated that single-person households were the fastest-growing household type globally, expanding by 31 per cent from 2010 to 2019, with half of this growth attributable to Asia Pacific. In today’s uncertain economy, the key challenge is offering an affordable service that meets the needs of customers.”

Merchant Services 130

Merchant Services Promotions Marketing Management 130

Cisco Retail

AUGUST 17, 2021

And if there is one thing which everyone agrees is that the role of the Service Provider’s telecommunications network has never been more critical than it has been since the turn of the decade. This requires Service Provider to re-look at their current network and transform them to provide a reliable and consistent user experience.

Merchant Services 145

Merchant Services Telecommunications Management ATS 145

Indigo 9 Digital

JANUARY 17, 2023

Food delivery companies largely sell an undifferentiated service. In 2019 DoorDash spent 101% of its revenues on marketing in the first quarter a few months before it passed Grubhub in market share. "We Even bottled water is more differentiated than food delivery services. By Tricia McKinnon : Let’s take a walk back in time.

Merchant Services 116

Merchant Services Payment Services Consumer Marketing 116

365 Retail

MAY 7, 2021

In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019. If services involve remote assistance, e-tailers should evaluate the software they are putting into use. Payment Modes: Today, consumers use multiple payment modes for online shopping.

Merchant Services 96

Merchant Services Payment Services Returns Shopping 96

Small Biz Trends

MAY 13, 2022

They let you know what your customers like about your products and services and what they don’t. However, Otherdeed for Otherside managed to generate more than $380 million in sales for the week. Shopify Says Its Merchants Have Created Nearly 5 Million Jobs. According to statistics from the US Census Bureau, in 2019 1.2

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Merchant Services Accounting Marketing Management 98

Inside Retail

JANUARY 6, 2022

Omaha Steaks in the USA began a mail order and home delivery service as early as 1952. Middagsfrid spread rapidly through Germany, Denmark, Switzerland, and Belgium, driving a trail of competitors in the process, such as the more than 10 meal kit companies in Sweden alone, a country with a population of under 10 million.

Merchant Services 130

Merchant Services Supermarket Consumer Shopping 130

Retail Gazette

JUNE 19, 2024

Uber Eats senior director of product management Therese Lim says: “Courier pick and pack leverages Uber’s couriers to do the shopping in store on behalf of the customer and then the same courier will deliver it to the customer afterwards. .” One of the new additions is that couriers will start to pick and pack orders from supermarkets.

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Payment Services Merchant Services Supermarket Grocer 112