Retail TouchPoints

SEPTEMBER 27, 2023

Target will close nine stores in four cities on Oct. Target noted that it has made multiple efforts to secure these location, including adding more security team members, using third-party guard services and implementing theft-deterrent tools across its business. leaving 15 stores in this market. billion in losses, up from $93.9

Sporting Goods 264

Sporting Goods Store Operations Accounting Location 264

Retail TouchPoints

OCTOBER 11, 2023

The unique retailer, which houses brands’ products for a fee and rotates its assortment every few months, closed its Showfields Miami location in July 2023 and its Manhattan store, Showfields NoHo , in September. Stores in the Washington, D.C. Here’s a 2019 video interview with Showfields CEO Tal Zvi Nathanel.

Finance 271

Finance Location Visual Merchandising Store Operations 271

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. And while the retailer actually increased its net store count by 49 locations, online sales have remained high despite the opening of additional brick-and-mortar locations. “As year-on-year.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

SEPTEMBER 14, 2022

Olympia Sports has filed for Chapter 11 bankruptcy protection, seeking an orderly wind-down of its operations. The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. In 2019, RSG Acquisitions bought Olympia’s intellectual property, online stores and 75 of its then 152 stores.

Planning 304

Planning Location ATS Store Operations 304

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 290

Accessories Apparel Returns Fashion 290

Retail TouchPoints

OCTOBER 30, 2020

In September 2019, the retail giant pulled short-barrel rifle ammunition from its shelves, discontinued sales of handgun ammunition and stopped all handgun sales chainwide in response to two shootings at its stores.

Accounting 290

Accounting Location Store Operations ATS 290

Retail TouchPoints

JULY 5, 2022

The brand already operates nearly 40 stores and three local-language websites in France, Germany, Ireland, the Netherlands, Norway, Sweden, Switzerland and the UK, but Spain will be the first new European country lululemon has moved into since 2019.

Location 298

Location Planning Shopping Marketing 298

Retail TouchPoints

DECEMBER 2, 2021

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. The new store openings will help Dollar General maintain its momentum.

Planning 305

Planning Location Consumer Marketing 305

Retail TouchPoints

MARCH 3, 2021

Paper Source already has begun closing 11 of its underperforming locations but will keep the remaining 147 stores and its ecommerce site open throughout the bankruptcy proceedings. million reported in 2019. The retailer has received a stalking horse bid from its current lenders, led by MidCap Financial, that would provide $16.5

Planning 299

Planning Finance Accounting Location 299

Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. The store will continue to be staffed with Sainsbury’s employees who will answer shopper questions, check IDs for alcohol purchases and restock shelves.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

DECEMBER 10, 2020

The retailer previously worked with SiteSeer in 2019 when it opened 80 new stores in 180 days, and it will once again utilize the solution provider to help reach 50 openings in 2021.

Planning 277

Planning Location Store Operations ATS 277

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. The company is aware of the precarious position of many mall-based retailers, and the filing noted the ways it is expanding its presence into other locations. compared to the same period in 2020 and 3.4%

Jewelry 278

Jewelry Accessories Accounting Location 278

Retail TouchPoints

JULY 26, 2021

“Maly is a champion for diversity in leadership, people development and data-based insight, and she will leverage the values of the brand to build community and experiences in its neighborhood locations.”. The retailer peaked at 187 stores in 2019, but has since downsized to 160 locations as Macy’s works to right-size its footprint.

Beauty and Health 264

Beauty and Health Department Stores Location Planning 264

Retail TouchPoints

JANUARY 28, 2021

Pet Supplies Plus operates more than 500 locations, of which nearly 60% are franchised, with more than 185 new stores in various stages of development nationwide. The pet wellness industry has thrived in the past year as shoppers pampered their pets while sheltering at home. billion.

Location 299

Location Management ATS Store Operations 299

Retail TouchPoints

JUNE 15, 2020

and Canada stores have been closed since March 18, the company enabled ship-from-store capabilities in approximately 85% of its U.S. stores in late April, more than doubling its daily shipping capacity. in Q1 compared to the same period in 2019. Even though approximately 95%. of the company’s U.S.

Location 165

Location Shipping Apparel Returns 165

Retail TouchPoints

JUNE 15, 2022

Forever 21 will expand its presence in China with a physical store slated to open later in June 2022, according to a WeChat post seen by Reuters. The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai.

Fast Fashion 275

Fast Fashion Advertising Fashion Location 275

Retail TouchPoints

JANUARY 25, 2021

The deal is expected to preserve at least 275 of Francesca’s remaining 551 locations. The retailer’s new owners plan to continue operating its corporate offices and will keep its management team and nearly all employees on board, according to The Wall Street Journal. million in liabilities.

Finance 264

Finance Accessories Location Planning 264

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year.

Planning 264

Planning Payment Services Shopping Location 264

Retail TouchPoints

JULY 31, 2020

Social media posts, and the fact that five EVP-level executives and the SVP who runs Walmart’s Health & Wellness clinics all made announcements, suggest that personnel at all levels and locations are being affected. Multiple sources say the restructuring plans were in place for several months and are not related to COVID-19.

Discount Store 294

Discount Store Store Operations Marketing Planning 294

Retail TouchPoints

JULY 1, 2020

billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 However, nearly all locations have reopened since the quarter ended on May 2, and results at these locations have exceeded expectations. Macy’s reported a net loss of nearly $3.6 billion for the same period a year ago.

Fulfillment 264

Fulfillment Location Shopping ATS 264

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. stores, although the brand is sold widely by other retailers. “We locations operating before the pandemic, but it remained primarily a digital reseller of high-end luxury handbags and accessories. Using Data To Determine Future Direction. Cosmetics shuttered its 22.

Boutique 325

Boutique Customer Experience Location Accessories 325

Retail TouchPoints

MAY 29, 2020

Net income was $838 million compared to $906 million in Q1 2019, dragged down by $283 million in wage increases and sanitation-related costs. Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%.

Department Stores 191

Department Stores Operating Expenses Store Operations Apparel 191

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. In Q4 2021, it processed 70% of online orders through its stores.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. This isn’t the first store-in-a-store concept for Toys ‘R’ Us: the brand opened pop-ups at Kroger locations during the 2018 holiday season.

Returns 264

Returns Shopping Location Marketing 264

Retail TouchPoints

AUGUST 3, 2020

Store closing sales began at 19 of Lord & Taylor’s 38 locations that day. In May, sources told Reuters that Lord & Taylor was waiting until its stores were allowed to reopen from COVID-19 shutdowns to file for bankruptcy, so that it could bring in the public for those sales.

Merchant Services 299

Merchant Services Payment Services Location Store Operations 299

Retail TouchPoints

DECEMBER 22, 2020

Using Walmart.com or the retailer’s app, they will receive a return code/QR code that they can take, along with the packaged item, to a FedEx Office location. Customers without access to a printer at home can choose the “Drop off at FedEx” return method. Additionally, Walmart is striving to make the entire return process more sustainable.

Returns 263

Returns Drop-Shipping ATS Shipping 263

Retail TouchPoints

JULY 6, 2022

The retailer uses each of the nine locations to gain a better understanding of what shoppers want in their respective markets, and these actionable insights in turn power innovation and development for the chain as a whole. When You’ve Seen One Evolution Store, You Haven’t Seen Them All.

Checkout 289

Checkout Location Outdoor Consumer 289

Retail TouchPoints

MARCH 3, 2022

Even as Amazon continues to open fashion, grocery and convenience brick-and-mortar stores, the ecommerce giant announced planned closures of all 68 of its 4-star , Books and Pop-up locations — 66 stores in the U.S. These shops didn’t use in-store price labels, relying on customers to scan goods with their phones.

Location 245

Location Fashion Planning Shopping 245

Retail TouchPoints

MARCH 17, 2023

The highlighted issues include failing to disclose that Amazon converts and retains biometric identifier information and saying that Amazon will not collect information on customers unless they use the Amazon One palm scanner to enter the store — even though it collects biometric data from all customers who use the location.

Payment Services 264

Payment Services Location Store Operations ATS 264

Retail TouchPoints

JULY 9, 2020

Ascena Retail Group is reportedly preparing to file for Chapter 11 bankruptcy and shutter at least 1,200 of its 2,800 locations, people familiar with the matter told Bloomberg. Ascena, which operates the Ann Taylor , LOFT , Lane Bryant , Catherines and Justice brands, was hit hard by the COVID-19 pandemic. billion debt load.

ATS 249

ATS Accounting Location Store Operations 249

Retail TouchPoints

MAY 3, 2024

The Save Mart Companies is building on its partnership with Instacart by implementing several in-store solutions in nearly all 200 Save Mart, FoodMaxx and Lucky locations.

Grocer 289

Grocer Advertising Management Consumer 289

Retail TouchPoints

AUGUST 18, 2020

When Payless ShoeSource filed for bankruptcy protection in February 2019, the company began two months of liquidation sales for its portfolio of approximately 2,500 North American locations and wound down its e-Commerce operations.

Planning 227

Planning Payment Services Brand Management Location 227

Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand. billion , up more than $400 million from 2019.

Planning 234

Planning Checkout Apparel Location 234

Retail TouchPoints

AUGUST 14, 2020

After closing its five stores in response to COVID-19 orders, Rent the Runway is shutting them permanently, said President and COO Anushka Salinas in an interview with CNBC. While the company is leaving its locations in Chicago, Los Angeles, San Francisco and Washington, D.C.,

Apparel 247

Apparel Returns Finance Accessories 247

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. You come there because you were looking for the best pillows.

Planning 296

Planning Shipping Customer Experience Location 296

Retail TouchPoints

SEPTEMBER 3, 2021

With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. That venture failed in 2019 when Walmart did away with Jet.com , rolling its operations into the larger Walmart.com website. and Secaucus, N.J.

Fulfillment 276

Fulfillment Location Planning Shopping 276

Retail TouchPoints

JUNE 2, 2020

“We are seeing an increased demand for prescription delivery,” said Ryan Rumbarger, SVP of Store Operations, CVS Health in a statement. “We We want to give our customers more choice in how they can quickly access the medications they need when it’s not convenient for them to visit one of our pharmacy locations.”.

Marketing 165

Marketing Fulfillment Store Operations Location 165