Retail TouchPoints

MAY 1, 2025

Kohls Interim CEO Plans to Continue Turnaround Efforts Bender has served on the Kohls board since 2019 and was elected as Board Chair in May 2024. Kohls has a strong foundation of more than 1,100 conveniently located stores nationwide, serving over 60 million customers.

Planning 147

Planning Returns Location ATS 147

Retail TouchPoints

JUNE 24, 2020

The retailer first announced the mass store closures in July 2019, when it had planned to shutter up to 900 locations.

Planning 306

Planning Location Consumer Store Operations 306

Retail TouchPoints

DECEMBER 4, 2024

Westfield Century City is centrally located in Los Angeles, making it a retail Mecca of sorts for locals and tourists alike. In 2019, Calpak tested its store hypothesis even further by opening a pop-up in New York City. Being able to feel and touch the products in person drives a much larger opportunity.”

Wholesale 296

Wholesale Planning Accessories Marketing 296

Retail TouchPoints

JANUARY 17, 2025

Stacy Shaw: I joined the company in 2019 to create a luxury division; Starboard had been discussing this as a strategic move even back then. RTP: Will it be a challenge to create assortments for resorts that may be in very varied locations or have different vibes?

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

SEPTEMBER 11, 2020

GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world. Like other non-essential retailers , GameStop was forced to shut many of its locations due to the pandemic, although the retailer was able to establish a curbside pickup program to mitigate some of the losses.

Store Operations 299

Store Operations Planning Location Customer Experience 299

Retail TouchPoints

OCTOBER 21, 2022

locations four years ago. Toys ‘R’ Us ANZ relaunched the brand’s website in Australia in 2019. comeback, which saw first the October 2019 launch of an ecommerce site , followed by physical stores in various shapes and sizes ( not all of which survived , although the pandemic was certainly a contributing factor).

Returns 330

Returns Marketing Shopping Location 330

Retail Focus

AUGUST 31, 2022

Icon Outlet at The O2 is the perfect location to expand Superdry’s UK outlet store collection, as well as increasing our presence within the capital. Sales at Icon Outlet were up +54% over the August bank holiday weekend versus 2019, with the Entertainment District posting similarly strong results.

ATS 286

ATS Accessories Apparel Location 286

Inside Retail

SEPTEMBER 18, 2022

Scheduled for late November or early December, the store be located in Darling Square, expanding a network that is currently confined to Queensland and Melbourne. Cinnabon plans to open a second Sydney location by the end of next year and add 15 additional locations to NSW over the next five years. .

Kiosk 264

Kiosk Location Planning 264

Retail TouchPoints

AUGUST 16, 2021

Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. 20, followed by a new Los Angeles store in the fall and a London location in the winter. The retailer’s physical locations drew more than 1 million visitors in 2019 with an average conversion rate of 50%.

Returns 290

Returns Fulfillment Location Consumer 290

Retail TouchPoints

OCTOBER 11, 2023

The unique retailer, which houses brands’ products for a fee and rotates its assortment every few months, closed its Showfields Miami location in July 2023 and its Manhattan store, Showfields NoHo , in September. The retailer, which debuted in 2019, has lined up financing from existing investors for a restructuring effort, according to WWD.

Finance 271

Finance Location Visual Merchandising Store Operations 271

Retail TouchPoints

AUGUST 3, 2021

with plans to reach more than 95 locations by the end of 2021. The brand posted a 56% net sales gain versus 2019 in Q1 2021, which ended May 1. Comparable sales grew 27% year-over-year and 46% versus 2019, with digital growth soaring 113% compared to Q1 2019.

Marketing 306

Marketing Apparel Wholesale Consumer 306

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. And while the retailer actually increased its net store count by 49 locations, online sales have remained high despite the opening of additional brick-and-mortar locations. “As year-on-year.

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

SEPTEMBER 14, 2022

In 2019, RSG Acquisitions bought Olympia’s intellectual property, online stores and 75 of its then 152 stores. In that same month, Olympia decided to liquidate 22 of its stores, and in July 2022 the company made the decision to close the rest of its locations. 30, 2022, according to a filing with the U.S. bankruptcy court in Delaware.

Planning 304

Planning Location ATS Store Operations 304

Retail TouchPoints

APRIL 29, 2022

DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. Public Lands location. The program launched April 29 at the Public Lands location and will go live at the DICK’S stores in the next few weeks. and its Cranberry Township, Pa. Pendleton , Roxy and Spyder.

Sporting Goods 312

Sporting Goods Outdoor Marketing Location 312

Inside Retail

JUNE 30, 2024

Cosmetics retailer Mecca has opened the revamped 555sqm Carousel store in Cannington, marking its biggest location in Western Australia. Sophia Wood, Mecca GM of retail, hinted at the opening of more stores in the state but did not disclose specific timelines and locations.

Location 260

Location ATS 260

Inside Retail

MAY 29, 2024

The Memo will launch two locations in Melbourne to expand its footprint in the premium baby retail market. The company will open the doors to its Fitzroy location on May 31, while the second store, which is also the largest, will be unveiled on June 22 at Highpoint Shopping Centre in Maribyrnong.

Boutique 278

Boutique Location Marketing Retail Marketing 278

Retail TouchPoints

FEBRUARY 1, 2021

Tru Kids has closed the two Toys ‘R’ Us outlets it opened in 2019, according to Bloomberg. As a result of COVID, we made the strategic decision to pivot our store strategy to new locations and platforms that have better traffic,” said a Tru Kids spokesperson in a statement.

Brand Management 264

Brand Management Planning Location Management 264

Retail TouchPoints

SEPTEMBER 30, 2020

After liquidation and the sale of its trademarks and intellectual property in August 2019, the Charming Charlie brand has returned with the opening of its first physical store at the Cumberland Mall in Atlanta. The openings had originally been planned for March 2020 but were delayed due to the COVID-19 crisis.

Accessories 290

Accessories Apparel Returns Fashion 290

Retail Focus

DECEMBER 12, 2024

There is now a clear distinction between the retail of 2019 and that of 2025. Located on a site that has remained unused for over 20 years, the operator has a historic opportunity to deliver a highly anticipated project. Nhood showcased its Alverca project, located 20 minutes from Lisbon.

Marketing 264

Marketing Fashion Retail Marketing Management 264

Retail TouchPoints

OCTOBER 30, 2020

In September 2019, the retail giant pulled short-barrel rifle ammunition from its shelves, discontinued sales of handgun ammunition and stopped all handgun sales chainwide in response to two shootings at its stores.

Accounting 290

Accounting Location Store Operations ATS 290

Inside Retail

NOVEMBER 11, 2024

Battersea Power Station Located in London, UK, Battersea Power Station has transformed a 170,000sqm development in the heart of central London into a community of homes, shops, bars, restaurants, cafes, offices and over 19 acres of public space. The centre is located 17 kilometres southeast of the Melbourne CBD.

Specialty Store 130

Specialty Store Customer Experience Shopping Department Stores 130

Inside Retail

JUNE 4, 2024

The nine affected workers engaged in cashier, baker and kitchen-hand positions at eight 85 Degrees locations in Sydney in 2019. The FWO discovered the contraventions when it conducted proactive audits at the company.

Location 299

Location ATS 299

Retail TouchPoints

NOVEMBER 18, 2021

Macy’s Chief Financial Officer Adrian Mitchell noted that “digital performance is stronger in markets where we have stores” during an earnings call, which is why the retailer may delay the closure of some stores even as it puts other locations on the chopping block. compared to Q3 2019. compared to 2020, and 8.7%

Planning 290

Planning Location Marketing ATS 290

Retail TouchPoints

OCTOBER 25, 2021

Convenience store retailer Royal Farms will implement NCR Corporation ’s self-checkout solutions in all of its more than 250 locations. The technology is expected to boost staff efficiency while improving the in-store experience for customers. “We

Checkout 299

Checkout Kiosk ATS Location 299

Retail TouchPoints

JULY 5, 2022

The brand already operates nearly 40 stores and three local-language websites in France, Germany, Ireland, the Netherlands, Norway, Sweden, Switzerland and the UK, but Spain will be the first new European country lululemon has moved into since 2019.

Location 298

Location Planning Shopping Marketing 298

Retail TouchPoints

MARCH 17, 2021

Menswear retailer Psycho Bunny will open its first East Coast location on March 31. The brand opened its first stores in fall 2019 with locations in Atlanta, Las Vegas and Hollywood, Fla., This 10 th store is part of the company’s ongoing brick-and-mortar expansion in the U.S.

Accessories 264

Accessories Location Planning ATS 264

Retail TouchPoints

FEBRUARY 25, 2022

The stores reportedly were never the same even after they reopened, according to media reports; b8ta’s Houston location averaged 1,000 shoppers on a typical weekend before the pandemic, but dropped to 40 customers during the first weekend of May 2020, according to Protocol. The Austin store saw a similar 98% drop in foot traffic.

Shopping 306

Shopping Advertising Promotions Location 306

Inside Retail

JULY 10, 2024

The ACCC said that The Good Guys ran 116 promotions between July 2019 and August last year, offering consumers a store credit or StoreCash if they spent a certain amount on qualifying products in its online or physical stores.

Promotions 298

Promotions Consumer Location Marketing 298

Retail TouchPoints

SEPTEMBER 7, 2021

store in September, bringing the off-price concept to a total of three locations. The Victor location includes a 17,000-square-foot outdoor turf field and running track, a rock-climbing wall, batting cages and golf hitting bays, among other features. rise compared to Q2 2019. DICK’S also will open another Going, Going, Gone!

Sporting Goods 256

Sporting Goods Outdoor Apparel Location 256

Retail TouchPoints

DECEMBER 2, 2021

The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. Dollar General’s Mexican locations will operate on a similar strategy to U.S.

Planning 305

Planning Location Consumer Marketing 305

Retail TouchPoints

AUGUST 12, 2020

Walmart will continue to leverage more than 5,300 physical locations in the U.S., For its part, Walmart saw its e-Commerce sales soar by 74% in fiscal Q1 , which ended May 1, 2020, with the number of new customers using Walmart’s curbside pickup and home delivery increasing 4X since the start of stay-at-home orders. e-Commerce to 5.8%

Consumer 360

Consumer Location ATS Customer Experience 360

Retail TouchPoints

MARCH 3, 2021

Paper Source already has begun closing 11 of its underperforming locations but will keep the remaining 147 stores and its ecommerce site open throughout the bankruptcy proceedings. million reported in 2019. The retailer has received a stalking horse bid from its current lenders, led by MidCap Financial, that would provide $16.5

Planning 299

Planning Finance Accounting Location 299

Retail TouchPoints

NOVEMBER 30, 2021

Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019. A checkout-free Chartwells convenience store debuted in November 2020 at its University of Houston location using technology from Standard. for its Ame Go convenience stores.

Checkout 297

Checkout Payment Services Customer Experience Supermarket 297

Retail TouchPoints

DECEMBER 10, 2020

The retailer previously worked with SiteSeer in 2019 when it opened 80 new stores in 180 days, and it will once again utilize the solution provider to help reach 50 openings in 2021.

Planning 277

Planning Location Store Operations ATS 277

Inside Retail

DECEMBER 1, 2024

Meanwhile, its sister brand Salomon has seen significant growth in China, with its store count growing from 13 in 2019 to 136 today. billion ($5 billion) acquisition by Chinese athletic wear giant Anta Sports in 2019, Amer Sports has maintained strong growth under Anta’s 44.5 Following its €4.6 per cent ownership stake.

Sporting Goods 130

Sporting Goods Outdoor Consumer Apparel 130

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. The company is aware of the precarious position of many mall-based retailers, and the filing noted the ways it is expanding its presence into other locations. compared to the same period in 2020 and 3.4%

Jewelry 278

Jewelry Accessories Accounting Location 278

Retail TouchPoints

JULY 26, 2021

“Maly is a champion for diversity in leadership, people development and data-based insight, and she will leverage the values of the brand to build community and experiences in its neighborhood locations.”. The retailer peaked at 187 stores in 2019, but has since downsized to 160 locations as Macy’s works to right-size its footprint.

Beauty and Health 264

Beauty and Health Department Stores Location Planning 264