Retail TouchPoints

JANUARY 27, 2021

In an aim to increase speed and convenience for its customers, Walmart is scaling up the number of stores that also will serve as local fulfillment centers, adding dozens of locations with many more to come. Walmart piloted its first local fulfillment center in Salem, N.H., in late 2019. on the company’s corporate website.

Fulfillment 146

Fulfillment Location Planning 146

Retail TouchPoints

MARCH 4, 2022

billion , but the retailer’s plan to ride its momentum by diversifying suppliers and shifting efforts toward DTC have some investors spooked; and Nordstrom was one of the quarter’s success stories, with net sales up 23% — and a new push into retail media may help the retailer keep that momentum going by growing this existing revenue stream.

Fulfillment 216

Fulfillment Apparel Planning Wholesale 216

Retail TouchPoints

SEPTEMBER 30, 2020

While the company plans on offering Black Friday pricing throughout November, matching Walmart ’s holiday plans , it will bring back Target Deal Days on Oct. Target plans to handle the uptick in holiday shopping, particularly in online fulfillment, by hiring an additional 130,000 associates for the season.

Promotions 279

Promotions Fulfillment Advertising Planning 279

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

Planning 176

Planning Checkout Finance Returns 176

Retail TouchPoints

MAY 6, 2021

retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report. But many retailers are seeing opportunities in using those locations as micro-fulfillment centers. according to Capgemini Research Institute. In the U.S.,

Fulfillment 331

Fulfillment Shrinkage Department Stores Returns 331

Retail TouchPoints

JULY 30, 2020

The retailer plans to roll out delivery of items from 1,100 stores beginning in August. In 2019, Big Lots instituted buy online, pick up in-store in all 1,400 of its stores, and the retailer rolled out curbside pickup chainwide when the COVID-19 pandemic began.

Planning 199

Planning Shipping Shopping ATS 199

Retail TouchPoints

AUGUST 30, 2021

Target’s Store-Based Fulfillment Model Drives Convenience. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. compared to Q2 2019. Target’s physical comparable sales grew 8.9%

Consumer 305

Consumer Fulfillment Department Stores Sporting Goods 305

Inside Retail

FEBRUARY 8, 2024

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Inside Retail

OCTOBER 26, 2021

Since Toys ‘R’ Us’ return to Australia in June 2019, we have scaled quickly as customers returned to the much-loved brand and our e-commerce model has proven its success.”. The post Toys ‘R’ Us Australia to head up UK revival appeared first on Inside Retail.

Returns 279

Returns Fulfillment Planning Marketing 279

Retail TouchPoints

SEPTEMBER 11, 2020

GameStop is accelerating store closure plans as part of its “de-densification” strategy. The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world.

Store Operations 291

Store Operations Planning Location Customer Experience 291

Retail TouchPoints

JANUARY 18, 2024

Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the COO role to his responsibilities. Current COO John Mulligan announced his retirement plans in October 2023. He will wear both hats until Target names a new finance chief.

Fulfillment 214

Fulfillment Finance Accessories Apparel 214

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal. Michaels gained access to some of A.C.

Payment Services 257

Payment Services Drop-Shipping Fulfillment Shipping 257

Retail TouchPoints

SEPTEMBER 12, 2022

The funding, along with $3 million in convertible debt financing from certain Tuesday Morning leaders including CEO Fred Hand, will help the troubled retailer implement an omnichannel turnaround plan. The deal will give Tuesday Morning access to REV’s fulfillment network, infrastructure, systems and technology and ecommerce capabilities.

Finance 244

Finance Fulfillment Planning Store Operations 244

Retail TouchPoints

OCTOBER 25, 2021

Research from Google indicates that this holiday season will be more omnichannel in nature than any before it, with 64% of consumers saying that they plan to shop both online and in-store. This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages.

Shopping 294

Shopping Fulfillment Location Planning 294

Retail TouchPoints

JANUARY 19, 2023

Over the last several months we’ve demonstrated the extent to which we work every day to mitigate risk and protect our people, and our publicly available data show we’ve reduced injury rates nearly 15% between 2019 and 2021. What’s more, the vast majority of our employees tell us they feel our workplace is safe. “We

Planning 257

Planning ATS Shipping Location 257

Retail TouchPoints

JANUARY 6, 2025

The Scars of the 2018-2019 U.S.-China China trade war of 2018-2019 offers a cautionary tale about the far-reaching consequences of tariffs. And finally, conduct scenario planning by building models to prepare for multiple outcomes, prioritizing investments in high-margin categories and diversifying risk.

Apparel 240

Apparel Consumer Payment Services Promotions 240

Retail TouchPoints

APRIL 19, 2021

That’s 50 million more than in 2019 ; More than 1.9 Amazon’s role as an employer has been under intense scrutiny recently due to the highly publicized unionization effort at a fulfillment center in Bessemer, Ala. In addition to discussing the recent failed unionization vote in Bessemer, Ala., based employer after Walmart.

Fulfillment 270

Fulfillment Accounting Planning ATS 270

Retail TouchPoints

OCTOBER 4, 2021

4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning. For its part, Walmart plans to hire 150,000 new U.S. Beginning Oct. 10, coinciding with the launch of Target Deal Days Oct.

Shopping 302

Shopping Finance Promotions Consumer 302

Retail TouchPoints

SEPTEMBER 3, 2021

The news comes on the heels of an announcement that Walmart plans to permanently hire 20,000 additional warehouse and supply chain workers. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. and Secaucus, N.J.

Fulfillment 221

Fulfillment Location Planning Shopping 221

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. An electronic waste recycling program that M.Video launched in summer 2019 is now available in 450 stores, with plans to add another 200 locations in 2021. Q3 2020 net sales for all channels climbed 25.3%

Payment Services 237

Payment Services Location Fulfillment Customer Experience 237

Retail TouchPoints

JULY 26, 2022

plan to start buying gifts earlier – the No. In 2020 and 2021, customer loyalty saw a huge shift to convenience and safety as consumers demanded a frictionless experience – often buying online from home and having the order fulfilled in or from the store. Get the Salesforce 2022 Holiday Planning Guide for Retailers.

Drop-Shipping 269

Drop-Shipping Fulfillment Consumer Shipping 269

Retail TouchPoints

MARCH 29, 2021

Richman founded Boosted Commerce in 2019 alongside Charlie Chanaratsopon, who’s no stranger to the world of retail; he’s the founder of the women’s fashion and accessories chain Charming Charlie. Whether or not the seller uses Fulfillment by Amazon (FBA) is also a huge factor , and in fact many rollups look to buy FBA businesses exclusively.

Fulfillment 340

Fulfillment Accounting Consumer Planning 340

Retail TouchPoints

JUNE 11, 2020

Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders.

Fulfillment 201

Fulfillment Shipping Accounting Planning 201

Retail TouchPoints

OCTOBER 14, 2020

The 2020 Retail Innovation Award winners are: Philip Behn, CEO, Imperfect Foods Category: Sustainability Innovation Behn joined Imperfect Foods as CEO in November 2019 to drive the business into its next phase, and to forge deeper commitments around sustainability and building a better food system for everyone.

Merchant Services 241

Merchant Services Promotions Planning Marketing 241

Retail TouchPoints

MAY 18, 2023

Touchland’s rapid growth has inspired founder and CEO Andrea Lisbona to invest in a robust enterprise resource planning (ERP) system that supports scalable, data-driven expansion. In 2019, Touchland closed deals with notable retail partners like Urban Outfitters , Bloomingdale’s and Neiman Marcus.

Planning 235

Planning Accounting Wholesale Consumer 235

Inside Retail

NOVEMBER 7, 2022

Australian-owned and operated sportswear brand LSKD is opening its third retail space this year, as part of a plan to expand its retail presence before peak period. Daniel adds that the brand moved away from wholesale after launching its rep tights in July 2019, which was its best-selling product. Giving back.

Wholesale 245

Wholesale ATS Planning Fulfillment 245

Retail TouchPoints

JUNE 15, 2021

Being able to spot increases in demand in a channel and a geographic region (either through POS data, online analytics or social and marketing sources) will enable retailers to respond faster, not just in moving inventory within their network but all the way through to manufacturing and demand planning. Profitably Managing Returns.

Drop-Shipping 216

Drop-Shipping Fulfillment Returns Consumer 216

Retail TouchPoints

SEPTEMBER 6, 2024

Shop Premium Outlets (SPO) launched in 2019 to give shoppers online access to off-price inventory from Simon malls. Over the coming months, ShopSimon plans to leverage the Simon nationwide network of shopping destinations and retailers to offer more robust inventory visibility and order fulfillment options.

Shopping 201

Shopping Fulfillment Advertising Promotions 201

Inside Retail

MAY 11, 2021

But the move into NFTs reflects an intense new focus on digital innovation at Havaianas that can be traced back to the appointment of Roberto Funari as CEO of Alpargatas, the flip-flop brand’s parent company, in 2019. “He He came in very digitally driven,” Esser said. “He

Fulfillment 257

Fulfillment Planning Management ATS 257

Inside Retail

JUNE 14, 2023

Announced in 2019 , the 34,000sqm store will be located at Sylvia Park in Auckland. The stores are becoming more of an experience centre, while also supporting our fulfilment operations, and the Sylvia Park location will serve as a fulfilment unit to [service] online orders,” Winterbine said.

Planning 130

Planning Home Furnishings Fulfillment Location 130

Retail TouchPoints

FEBRUARY 23, 2021

“Our investments in digital innovation continued to pay off in the quarter, with digital sales up 21% from 2019. Digital accounted for 44% of net sales in Q4 2020, and the retailer also highlighted the fact that 25% of its digital sales were fulfilled from its brick-and-mortar stores via curbside pickup and same-day delivery.

Department Stores 209

Department Stores Returns Jewelry Apparel 209

Retail TouchPoints

OCTOBER 13, 2020

With COVID, projects that would have taken months were suddenly being developed in weeks,” said Andrea Farris, VP of Development and Head of Solution Planning at Walgreens. 2019 around Christiansburg, Va. Walgreens really exemplifies the RIC20 theme of “The Big Acceleration.” 13 at 3 pm (ET).

Location 261

Location Planning ATS Customer Experience 261

Retail TouchPoints

SEPTEMBER 28, 2021

Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise. In response, 81% of retailers are planning to increase investment in more complex last-mile initiatives over the coming year, according to Convey. Manchester, N.H.;

Shipping 286

Shipping Consumer Planning Marketing 286

Retail TouchPoints

JANUARY 14, 2025

Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today. That is what Barry has spent the last five years doing.

Consumer 216

Consumer Marketing Management Fulfillment 216

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. That accumulated data led to the launch in 2019 of Rebag’s Comprehensive Luxury Appraisal Index for Resale ( Clair ), which empowers consumers to determine the current sale value of their luxury item. That has definitely informed how we’re planning our future. Using Data To Determine Future Direction.

Boutique 268

Boutique Customer Experience Location Accessories 268

Retail TouchPoints

MARCH 22, 2024

commercial operations in 2019 — with Wendy’s signed on as the first restaurant partner in the pilot. DoorDash said in a statement that it hopes to establish drone delivery as a “ quick and sustainable delivery option ” for small, short-distance orders that will serve as a complement to its traditional Dasher-fulfilled orders. “At

Merchant Services 157

Merchant Services Fulfillment Checkout Location 157

Retail TouchPoints

NOVEMBER 30, 2023

True Classic, founded in 2019, was identified as a fast-rising DTC brand in November 2022, and the retailer’s COO detailed the company’s brick-and-mortar expansion plans earlier this month.

Shipping 237

Shipping Returns Customer Experience Management 237