Retail TouchPoints

JANUARY 14, 2025

Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today. That is what Barry has spent the last five years doing.

Consumer 287

Consumer Marketing Management Fulfillment 287

Retail TouchPoints

MARCH 3, 2022

Target has big plans for 2022, with the retailer announcing plans to invest up to $5 billion this year to open new stores, enhance its digital, fulfillment and supply chain capabilities, and expand its shop-in-shop concept with Ulta Beauty. and New York’s Times Square.

Payment Services 246

Payment Services Shopping Planning Fulfillment 246

Retail TouchPoints

JANUARY 27, 2021

In an aim to increase speed and convenience for its customers, Walmart is scaling up the number of stores that also will serve as local fulfillment centers, adding dozens of locations with many more to come. Walmart piloted its first local fulfillment center in Salem, N.H., in late 2019. on the company’s corporate website.

Fulfillment 165

Fulfillment Location Planning 165

Retail TouchPoints

MARCH 4, 2022

billion , but the retailer’s plan to ride its momentum by diversifying suppliers and shifting efforts toward DTC have some investors spooked; and Nordstrom was one of the quarter’s success stories, with net sales up 23% — and a new push into retail media may help the retailer keep that momentum going by growing this existing revenue stream.

Fulfillment 246

Fulfillment Apparel Planning Wholesale 246

Retail TouchPoints

JULY 30, 2020

The retailer plans to roll out delivery of items from 1,100 stores beginning in August. In 2019, Big Lots instituted buy online, pick up in-store in all 1,400 of its stores, and the retailer rolled out curbside pickup chainwide when the COVID-19 pandemic began.

Planning 260

Planning Shipping Shopping ATS 260

Retail TouchPoints

JANUARY 17, 2025

This distinct self-identification has become increasingly important now that Starboard Group is moving onto dry land, with plans to support resort boutiques at a Westgate Resort s property in Las Vegas beginning next month. A second store at another Westgate property is slated to follow later in 2025.

Shipping 278

Shipping Boutique Jewelry Apparel 278

Retail TouchPoints

SEPTEMBER 30, 2020

While the company plans on offering Black Friday pricing throughout November, matching Walmart ’s holiday plans , it will bring back Target Deal Days on Oct. Target plans to handle the uptick in holiday shopping, particularly in online fulfillment, by hiring an additional 130,000 associates for the season.

Promotions 299

Promotions Fulfillment Advertising Planning 299

Retail TouchPoints

JANUARY 18, 2024

Target has tapped Michael Fiddelke, who has served as the retailer’s CFO since November 2019, to add the COO role to his responsibilities. Current COO John Mulligan announced his retirement plans in October 2023. He will wear both hats until Target names a new finance chief.

Fulfillment 263

Fulfillment Finance Accessories Apparel 263

Retail TouchPoints

MAY 6, 2021

retailers pay for failed deliveries, or the $309 billion the industry paid in 2019 (about 20% of ecommerce sales) on returns, according to an Appriss Retail research report. But many retailers are seeing opportunities in using those locations as micro-fulfillment centers. according to Capgemini Research Institute. In the U.S.,

Fulfillment 344

Fulfillment Shrinkage Department Stores Returns 344

Retail TouchPoints

JANUARY 12, 2022

Home discount retailer Big Lots is returning to expansion mode after more than a decade of flat store growth, with plans to open as many as 500 new stores in the next six to seven years. The off-price chain plans to open approximately 50 net new stores this year, and ramp up the pace of expansion to about 80 stores per year thereafter.

Planning 182

Planning Checkout Finance Returns 182

Retail TouchPoints

AUGUST 30, 2021

Target’s Store-Based Fulfillment Model Drives Convenience. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. compared to Q2 2019. Target’s physical comparable sales grew 8.9%

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Retail TouchPoints

MARCH 6, 2023

“ Our goals for growth in 2023 will look similar to the ones from 2022, with a major focus on meeting customers where they are: online, in-store, marketplaces, internationally, etc., ” said Andrew Sutton, Director of Fulfillment at Dr. Squatch, in an interview with Retail TouchPoints. and internationally.

Shipping 277

Shipping Fulfillment Consumer Wholesale 277

Retail TouchPoints

SEPTEMBER 11, 2020

GameStop is accelerating store closure plans as part of its “de-densification” strategy. The retailer plans to shutter 400 to 450 stores worldwide in fiscal 2020, which ends in February 2021. GameStop already has closed 388 locations this year; the retailer currently operates more than 5,100 stores around the world.

Store Operations 299

Store Operations Planning Location Customer Experience 299

Retail TouchPoints

JANUARY 19, 2023

Over the last several months we’ve demonstrated the extent to which we work every day to mitigate risk and protect our people, and our publicly available data show we’ve reduced injury rates nearly 15% between 2019 and 2021. What’s more, the vast majority of our employees tell us they feel our workplace is safe. “We

Planning 290

Planning ATS Shipping Location 290

Inside Retail

OCTOBER 26, 2021

Since Toys ‘R’ Us’ return to Australia in June 2019, we have scaled quickly as customers returned to the much-loved brand and our e-commerce model has proven its success.”. The post Toys ‘R’ Us Australia to head up UK revival appeared first on Inside Retail.

Returns 279

Returns Fulfillment Planning Marketing 279

Retail Focus

DECEMBER 12, 2024

There is now a clear distinction between the retail of 2019 and that of 2025. Fashion, for instance, reflects our projection of a better future and fulfils a need for optimism. These seemingly trivial behaviours reveal deeper emotional and psychological patterns.

Marketing 265

Marketing Fashion Retail Marketing Management 265

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Michaels’ CEO Ashley Buchanan first revealed plans for a marketplace in a February 2021 story in The Wall Street Journal. Michaels gained access to some of A.C.

Payment Services 264

Payment Services Drop-Shipping Fulfillment Shipping 264

Retail TouchPoints

OCTOBER 25, 2021

Research from Google indicates that this holiday season will be more omnichannel in nature than any before it, with 64% of consumers saying that they plan to shop both online and in-store. This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages.

Shopping 317

Shopping Fulfillment Location Planning 317

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. An electronic waste recycling program that M.Video launched in summer 2019 is now available in 450 stores, with plans to add another 200 locations in 2021. Q3 2020 net sales for all channels climbed 25.3%

Payment Services 301

Payment Services Location Fulfillment Customer Experience 301

Retail TouchPoints

SEPTEMBER 3, 2021

The news comes on the heels of an announcement that Walmart plans to permanently hire 20,000 additional warehouse and supply chain workers. With no physical stores in any of the five boroughs, Instacart will fulfill orders from the area’s two closest locations, in Valley Stream, N.Y. and Secaucus, N.J.

Fulfillment 276

Fulfillment Location Planning Shopping 276

Retail TouchPoints

SEPTEMBER 12, 2022

The funding, along with $3 million in convertible debt financing from certain Tuesday Morning leaders including CEO Fred Hand, will help the troubled retailer implement an omnichannel turnaround plan. The deal will give Tuesday Morning access to REV’s fulfillment network, infrastructure, systems and technology and ecommerce capabilities.

Finance 246

Finance Fulfillment Planning Store Operations 246

Retail TouchPoints

JUNE 11, 2020

Most of the closures are expected to be smaller, non- Zara branded locations, and the retailer also plans to open 450 new stores fitted with the latest sales integration technology. Staff members at the closed stores will be offered new roles with the company, such as handling fulfillment of ship-from-store orders.

Fulfillment 252

Fulfillment Shipping Accounting Planning 252

Inside Retail

FEBRUARY 8, 2024

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

APRIL 19, 2021

That’s 50 million more than in 2019 ; More than 1.9 Amazon’s role as an employer has been under intense scrutiny recently due to the highly publicized unionization effort at a fulfillment center in Bessemer, Ala. In addition to discussing the recent failed unionization vote in Bessemer, Ala., based employer after Walmart.

Fulfillment 299

Fulfillment Accounting Planning ATS 299

Retail TouchPoints

OCTOBER 4, 2021

4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning. For its part, Walmart plans to hire 150,000 new U.S. Beginning Oct. 10, coinciding with the launch of Target Deal Days Oct.

Shopping 325

Shopping Finance Promotions Consumer 325

Retail TouchPoints

SEPTEMBER 10, 2020

LVMH Moët Hennessy Louis Vuitton (LVMH) plans to file a lawsuit against Tiffany , accusing the jewelry retailer of dishonesty and mismanagement of its operations during the coronavirus pandemic. LVMH called off the purchase, which has been in the works since November 2019 , because of rocky trade relations between the U.S.

Jewelry 229

Jewelry Fulfillment Fashion Planning 229

Retail TouchPoints

JULY 26, 2022

plan to start buying gifts earlier – the No. In 2020 and 2021, customer loyalty saw a huge shift to convenience and safety as consumers demanded a frictionless experience – often buying online from home and having the order fulfilled in or from the store. Get the Salesforce 2022 Holiday Planning Guide for Retailers.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Retail TouchPoints

SEPTEMBER 6, 2024

Shop Premium Outlets (SPO) launched in 2019 to give shoppers online access to off-price inventory from Simon malls. Over the coming months, ShopSimon plans to leverage the Simon nationwide network of shopping destinations and retailers to offer more robust inventory visibility and order fulfillment options.

Shopping 260

Shopping Fulfillment Advertising Promotions 260

Retail TouchPoints

FEBRUARY 5, 2024

Soon many more Amazon orders will be arriving without that friendly Amazon “over-box,” because as of today SIPP is expanding to all Fulfilled by Amazon (FBA) sellers in the U.S. Then in 2019, the program was expanded to Amazon’s retail vendors. and Canada. and Canada. depending on an item’s size and weight.

Fulfillment 298

Fulfillment Drop-Shipping Shipping Customer Experience 298

Retail TouchPoints

NOVEMBER 19, 2021

Stores and fulfillment centers are well staffed and our price position remains strong. Target is preparing for the future, as well as fighting current last mile woes, by fulfilling more and more orders from its stores. Customers should expect to find the items they want [at] great values.”.

Fulfillment 272

Fulfillment Shipping Planning Promotions 272

Retail TouchPoints

MAY 18, 2023

Touchland’s rapid growth has inspired founder and CEO Andrea Lisbona to invest in a robust enterprise resource planning (ERP) system that supports scalable, data-driven expansion. In 2019, Touchland closed deals with notable retail partners like Urban Outfitters , Bloomingdale’s and Neiman Marcus.

Planning 278

Planning Accounting Wholesale Consumer 278

Retail TouchPoints

OCTOBER 14, 2020

The 2020 Retail Innovation Award winners are: Philip Behn, CEO, Imperfect Foods Category: Sustainability Innovation Behn joined Imperfect Foods as CEO in November 2019 to drive the business into its next phase, and to forge deeper commitments around sustainability and building a better food system for everyone.

Merchant Services 278

Merchant Services Promotions Planning Marketing 278

Retail TouchPoints

JUNE 15, 2021

Being able to spot increases in demand in a channel and a geographic region (either through POS data, online analytics or social and marketing sources) will enable retailers to respond faster, not just in moving inventory within their network but all the way through to manufacturing and demand planning. Profitably Managing Returns.

Drop-Shipping 257

Drop-Shipping Fulfillment Returns Consumer 257

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. That accumulated data led to the launch in 2019 of Rebag’s Comprehensive Luxury Appraisal Index for Resale ( Clair ), which empowers consumers to determine the current sale value of their luxury item. That has definitely informed how we’re planning our future. Using Data To Determine Future Direction.

Boutique 325

Boutique Customer Experience Location Accessories 325

Retail TouchPoints

JULY 30, 2020

Households with children in elementary and high school are set to spend an average of $789.49 , far exceeding the 2019 record of $696.70. There was a high degree of folks who were cautious about whether their kids were prepared for the next grade, so there may be a tendency to over-compensate and spend a little more than initially planned.

Merchant Services 316

Merchant Services Advertising Apparel Consumer 316

Retail TouchPoints

MARCH 29, 2021

Richman founded Boosted Commerce in 2019 alongside Charlie Chanaratsopon, who’s no stranger to the world of retail; he’s the founder of the women’s fashion and accessories chain Charming Charlie. Whether or not the seller uses Fulfillment by Amazon (FBA) is also a huge factor , and in fact many rollups look to buy FBA businesses exclusively.

Fulfillment 344

Fulfillment Accounting Consumer Planning 344

Retail TouchPoints

JANUARY 5, 2022

Walmart is planning to scale its InHome delivery service to reach 30 million households by the end of the year, up from the 6 million homes that already have access to the service. To facilitate this expansion the company plans to hire more than 3,000 associate delivery drivers this year and equip them with a fleet of electric delivery vans.

Planning 286

Planning Returns Marketing ATS 286