Remove 2019 Remove Drop-Shipping Remove Management
article thumbnail

Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Consider the traditional returns process: Look up the merchant’s return policy, find the receipt, request return authorization, print a shipping label, repackage the item, drop it off at a carrier, wait days for confirmation that it was received, and finally, wait even longer to receive a refund minus a returns shipping fee.

Returns 312
article thumbnail

How Snipes’ Tech Base Enables it to Master AI and Manage ‘Black Friday Every Week’

Retail TouchPoints

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. The retailer has been developing its product description pages (PDPs) using generative AI tools for the past seven months, and these solutions have proven particularly useful for a company with regular product drops.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail Sales Grew 3% Over Extended Holiday Purchase Period — And the Season Isn’t Over Yet

Retail TouchPoints

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. Retail sales grew 3% during the extended holiday season (Oct.

article thumbnail

Michaels Prepares Marketplace Offering to Offer More Than ‘Just Coupons and Discounts’

Retail TouchPoints

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Moore’s stores and intellectual property during the company’s 2019 bankruptcy. Michaels gained access to some of A.C.

article thumbnail

Claire’s Debuts Subscription Service as it Seeks New Ways to Connect with Gen Z

Retail TouchPoints

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers.

article thumbnail

Sheridan returns cotton products to soil in textile waste trial

Inside Retail

Paul Gould, Sheridan Group’s general manager, was on site at a cotton farm near Goondiwindi, Queensland, on Wednesday to witness two tonnes of cotton, from textiles and garments, being spread across the soil which is being prepared for the next crop in October. “It And fibres don’t have to be shipped offshore.

Returns 246
article thumbnail

Communication Will be Key for Merchants This Holiday Season

Retail TouchPoints

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. The average anticipated delivery window has extended to eight days, as opposed to five days in 2019.