Retail Bound

MAY 1, 2025

The New Tariff Reality For years, most consumer goods enjoyed low standard tariff rates (often under 5%), with textiles, steel, and aluminum as notable exceptions. Textile Backpacks: Textiles made from man-made fibers have been subject to tariffs since even before 2019. There is a base tariff of 17.6%

Inventory Management 52

Inventory Management Planning Shipping Accounting 52

Inside Retail

JUNE 12, 2025

Last month, at the World Retail Congress in London, nearly 1000 industry leaders gathered to discuss and debate some of retail’s most pressing topics, including tariffs, artificial intelligence and the future of consumer behaviour. We’re a social destination, a permanent invitation to experience the new.”

ATS 130

ATS Merchant Services Department Stores Drop-Shipping 130

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

Shipping 340

Shipping Merchant Services Payment Services Consumer 340

Retail TouchPoints

MARCH 6, 2023

It can be challenging to determine the best shipping strategy for the company’s package if they ship various size shipments, yet customers expect an easy, frictionless shipping experience,” said James Kelley, President of OSM Worldwide, in an interview with Retail TouchPoints.

Shipping 277

Shipping Fulfillment Wholesale Consumer 277

Inside Retail

SEPTEMBER 27, 2021

The cost of shipping around the world has skyrocketed. Until now most retailers have absorbed the costs, but with no end in sight to the shipping crisis, it’s possible the price of goods for consumers is going to rise. What caused shipping costs to surge? In 2019 ocean freight slumped.

Shipping 246

Shipping Planning Consumer ATS 246

Retail TouchPoints

MARCH 23, 2022

Digital has created an easy entry point for brands of all sizes: whether a business is a corporate behemoth or just starting in the founder’s garage, they’re all in an open environment with equal access to consumers. Lynch shares more about stackt’s evolution and how it’s cultivating a community-driven experience for brands and consumers.

Shipping 263

Shipping Consumer Outdoor Marketing 263

Inside Retail

FEBRUARY 11, 2024

With shipping rates climbing, retailers today are far less likely to be offering free delivery with purchases to encourage purchases – but they can still attract customers by offering delivery options to suit their budgets. DHL eCommerce is a relatively new division of DHL, formed in 2019, effectively replacing the old DHL Global Mail.

Shipping 246

Shipping Checkout Fashion Consumer 246

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 325

Consumer Shopping Shipping ATS 325

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 265

Consumer Merchant Services Payment Services Drop-Shipping 265

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

Shopping 312

Shopping Shipping Consumer Planning 312

Retail TouchPoints

FEBRUARY 11, 2022

Consumers are increasingly voting with their feet when it comes to the issues that affect our world and our nation. billion in 2019 with expectations of long-term market growth. But consumers are starting to focus on sustainability as a primary determining factor. The sustainable footwear market was $7.5 Don’t Stop at Shoes.

Consumer 263

Consumer Sporting Goods Apparel Outdoor 263

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. The canned format is not only heavy, which drives up shipping costs, but they also dent easily, driving up customer complaints and replacement costs. How do I Compete?

Consumer 312

Consumer Fashion Shipping Advertising 312

Retail TouchPoints

JANUARY 8, 2021

4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. The pandemic has made consumers more open to alternative return options. A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items.

Returns 282

Returns Shipping Consumer Management 282

Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Many consumers already have caught on that they don’t need to wait until Black Friday, Cyber Monday or Super Saturday for attractive promotional offers. Beginning Oct.

Shopping 325

Shopping Finance Consumer Promotions 325

Retail TouchPoints

OCTOBER 12, 2023

How CarePass is Adding Value for Customers…and CVS Launched nationwide in 2019 , the CarePass program offers members a range of benefits for $5 a month or $48 a year. We quite literally put our money where our mouth is, and it really reinforces what we stand for.

Consumer 288

Consumer Beauty and Health Shipping Location 288

Retail TouchPoints

JANUARY 5, 2021

In fact, the impacts of the most unique holiday in decades are still being felt: retailers should plan for continued shipping delays in the short term, and also continue to refine their omnichannel operations as they prepare for the rest of 2021. 3 shopping day in 2019. It changed consumer behavior and resulted in new buying habits.”

Drop-Shipping 311

Drop-Shipping Merchant Services Returns Shipping 311

Retail TouchPoints

OCTOBER 4, 2022

The ecommerce giant noted that the program was introduced to help consumers as they weather rising costs on essentials. The company reports that members of the Prime Access program saved an average of $1,600 last year through shipping savings, coupons and membership discounts. compared to the full cost of $14.99

Payment Services 278

Payment Services Shipping Planning Consumer 278

Retail TouchPoints

JULY 15, 2021

In the outdoor category, Eddie Bauer is a bit late to the game — REI Co-op has rented its gear for decades and expanded its offerings in 2019; that same year, DTC Coozie Outdoors (which has since been renamed as Arrive Outdoors )launched its own gear rental program.

Outdoor 299

Outdoor Apparel Shipping Retailing Pricing 299

Retail TouchPoints

SEPTEMBER 28, 2021

Whole Foods delivered three times as many orders in 2020 as it did in 2019, causing the costs associated with equipment and technology to rise. However, grocery margins are tight, and retailers are limited in how many costs they can pass along to consumers: prices rose 3.7% Orders placed through Amazon Prime will include a $9.95

Shipping 306

Shipping Consumer Planning Marketing 306

Retail TouchPoints

SEPTEMBER 6, 2023

In addition to discounts, program members also will receive shipping perks, early access to sales and new product launches, and exclusive access to limited edition drops. In 2019, Hanna Andersson shifted to a fully DTC model , closing all its stores and ending its wholesale business.

Drop-Shipping 264

Drop-Shipping Wholesale Shipping Returns 264

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. Creating Joy Amid Uncertainty. In Q4 2021, it processed 70% of online orders through its stores.

Fulfillment 306

Fulfillment Shipping Inventory Management Location 306

Retail TouchPoints

NOVEMBER 10, 2021

Consumers can directly search the Borrow collection or discover items available for rental browsing the website. Customers can return the items at the end of the rental period with free shipping and dry cleaning, continue to rent for a daily fee or purchase the item at a discount.

Fashion 263

Fashion Clienteling Shipping Consumer 263

Retail TouchPoints

AUGUST 12, 2022

2022 Hot 25 Retailers list — which identifies the brands that boosted their domestic sales by the highest percentages in 2021 compared to 2020 —exemplify three strong COVID-era trends: do-it-yourselfism, consumer preferences for more casual and value-priced apparel and increased alcohol consumption. The Kantar-NRF U.S.

Apparel 246

Apparel Shipping Consumer ATS 246

Retail TouchPoints

MAY 1, 2024

“Today’s customers expect more from the private brands they purchase — they want affordable, quality products to elevate their overall food experience,” said Scott Morris, SVP, Private Brands, Food and Consumables at Walmart in a statement. The launch of Bettergoods delivers on that customer need in a meaningful way.”

Shipping 261

Shipping Consumer ATS Customer Experience 261

Retail TouchPoints

OCTOBER 13, 2021

Currently the brand is offsetting its carbon and plastic footprints while taking steps to eliminate 80% of plastics from its shipping and supply chain by 2022. SoftBank Vision Fund 2 is the second institutional investor to back Vuori, following Norwest Venture Partners, which invested in the company in 2019.

ATS 264

ATS Wholesale Apparel Shipping 264

Retail TouchPoints

APRIL 30, 2021

The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date. Shipping investments also helped Amazon defray one of the downsides of increased retail activity: higher last mile costs. “As because everyone’s busy.

Returns 264

Returns Shipping Fulfillment Management 264

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Consumer Expectations are Higher. Nine out of 10 consumers expect proactive updates on the progress of their packages. 91% of consumers expect to be able to view actual real-time updates on their deliveries. Consumers Want Options.

Drop-Shipping 225

Drop-Shipping Shipping Consumer Planning 225

Inside Retail

FEBRUARY 6, 2025

This is a significant milestone, meaning that the company has added over $159 billion to its Q4 top line since 2019, he added. Saunders highlighted that Amazon had enlarged its market share and shopper base thanks to its reliability and speed in terms of shipping and the breadth of its range. per cent and net income soared 88.3

Shipping 218

Shipping Consumer Marketing 218

Retail TouchPoints

AUGUST 7, 2024

After a little more than a year in his role as EVP and Chief Consumer Officer, Jim Dausch has stepped down from his post at Under Armour , according to an SEC filing from the company. I see tremendous opportunity to elevate the brand, enable deeper loyalty, and drive growth among new and existing consumers.”

Drop-Shipping 264

Drop-Shipping Wholesale Customer Experience Shipping 264

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

Shipping 247

Shipping Fulfillment Shopping Consumer 247

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels. Loyalty Shifts to Value.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Inside Retail

JULY 7, 2021

I realised there was a gap in the market and there was a consumer that was not being serviced sufficiently,” said Merril. To keep up with its expansion, Peachymama needed a more efficient and customised shipping process. Developing an efficient shipping process has allowed the business to focus on growth and scalability.

Fulfillment 221

Fulfillment Shipping Accessories Marketing 221

Inside Retail

SEPTEMBER 2, 2021

The brand launched in the UK and Germany last year and recently opened a local warehouse in Australia to facilitate faster shipping. Inside Retail: Your website relaunch in 2019 sounds like it was a big turning point for the business. with over 90 per cent accuracy, without ever seeing the consumer’s face.

Drop-Shipping 245

Drop-Shipping Consumer Shipping ATS 245

Retail TouchPoints

JUNE 30, 2021

The program follows on the launch of Farfetch Donate in the UK with partner Thrift+ in October 2019, and it will allow Farfetch customers to extend the life of their clothes while earning shopping credit and raising money for charity. They can then ship it to ThredUP or have it collected at home for free.

Accessories 249

Accessories Apparel Shipping Shopping 249

Retail TouchPoints

SEPTEMBER 22, 2021

Aimed at “fostering self-expression” among its core Gen Z demographic, each box retails for $30 and is shipped quarterly, with no ongoing commitment for customers. Vero joined Claire’s from Party City in July 2019, and since then he has also launched a loyalty program in the U.S. and Monarch Alternative Capital LP.

Drop-Shipping 261

Drop-Shipping Jewelry Accessories Shipping 261

Retail TouchPoints

SEPTEMBER 2, 2022

Newly developed freight booking tools have made it easier and more efficient to book containers on large cargo ships, thereby reducing the need for air freight, which is generally seen as producing a larger carbon footprint. Shipping companies can obtain information through GPS tags to help locate containers and ships in real time.

Shipping 264

Shipping Fulfillment Returns Management 264

Retail TouchPoints

FEBRUARY 5, 2024

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. Then in 2019, the program was expanded to Amazon’s retail vendors. and Canada. and Canada.

Fulfillment 298

Fulfillment Drop-Shipping Shipping Customer Experience 298