Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. By examining shared IP addresses, shipping addresses and payment methods, retailers can uncover hidden associations that might indicate organized fraud rings. Return fraud scams are not solely practiced by individuals.

Returns 277

Returns Payment Services Shipping Accounting 277

Retail TouchPoints

JANUARY 10, 2022

compared to 2019 for the six weeks from Nov. The other complicating factor is you’ve got consumers who are incredibly aware of the supply chain, inventory and shipping challenges that are out there. The top 10 days of the season accounted for 35.8% Overall sales were up 8.5% year-over-year during the period from Nov.

Shopping 299

Shopping Drop-Shipping Returns Shipping 299

Retail TouchPoints

OCTOBER 29, 2020

Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. vs. 2019, when sales amounted to $145 billion. Consumers love it because they avoid shipping fees and delays, since the goods are often available within an hour of making an order.

Merchant Services 174

Merchant Services Accounting Shipping Returns 174

Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Brick-and-mortar sales — which will account for 81.2% Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. of total U.S. this year by two full years.

Drop-Shipping 225

Drop-Shipping Shipping Consumer Planning 225

Retail TouchPoints

DECEMBER 20, 2022

In 2019, GhostData found that 56,000 Instagram accounts were associated with the counterfeit of luxury brands, representing a 171% increase since 2016. These accounts generated 64 million posts to promote imitation products, up more than 300% from 2016.

Accounting 58

Accounting Promotions Management Location 58

Retail TouchPoints

JUNE 9, 2021

The biggest corporate push has been in fashion, and it’s working: 75% of its private label brands are in fashion, and according to Amazon (see exhibit below), fashion private label sales account for 9% of its total fashion first-party (meaning direct or 1P) sales. For example, take Amazon’s Wickedly Prime Chicken Noodle Soup.

Consumer 312

Consumer Fashion Advertising Shipping 312

Retail TouchPoints

JULY 10, 2020

The study found that this evolving area was already causing retailers to shift their budgets: Google Shopping (the image-focused product ads that appear at the top of a search) spend was up approximately 7% in 2019, while Google paid search (the text-based links that appear within the search results) spend fell nearly 8%.

ATS 221

ATS Advertising Drop-Shipping Shopping 221

Retail TouchPoints

DECEMBER 11, 2020

That ecommerce market, fueled by the long-term impacts of COVID-19 and the general global shift toward online commerce, is likely to be three times the size it was in 2019. But why would Amazon be better than IKEA at shipping furniture around? By the way, both of them together accounted for 37% of total U.S. Commerce Department.

Fulfillment 283

Fulfillment Shipping Advertising Finance 283

Retail TouchPoints

SEPTEMBER 2, 2020

Even June 2020 outperformed June 2019 by 140%, alluding to a possible sustained increase in people buying online, even as their pre-COVID channels begin to reopen.”. We also increased our customer service resources to help users with order issues since there was a big slowdown in shipping speed.

Merchant Services 264

Merchant Services Shopping Customer Experience Shipping 264

Retail TouchPoints

NOVEMBER 4, 2021

Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019. with BNPL orders in 2021 up 44% compared to 2019 and 3% over 2020, according to the Adobe Digital Economy Index. “In Stressed Consumers Spread Out Spending with BNPL. 22 and 23, which would be a new record.

Consumer 264

Consumer Merchant Services Payment Services Drop-Shipping 264

Retail TouchPoints

AUGUST 5, 2024

The retailer, which had not done a major POS upgrade since 2019, adopted a cloud-native POS solution from Jumpmind that not only unchained associates from the cash wrap but had the added benefit of being easier for them to use. That’s three different passwords and user accounts in each store across the fleet.

Inventory Management 264

Inventory Management Point of Sale Promotions Jewelry 264

Retail TouchPoints

DECEMBER 3, 2020

over the 2019 holiday. Up to 40% of online sales on Black Friday were through smartphones and these devices also accounted for the majority — 60% — of all site visits. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales. Mobile continued strong on Cyber Monday, accounting for 37% of that day’s sales.

Drop-Shipping 205

Drop-Shipping Consumer Merchant Services Shipping 205

Retail TouchPoints

DECEMBER 7, 2020

Overall, the four days from Thanksgiving through Sunday were down -49% compared to 2019. Black Friday, on the other hand, hurt — with only half as much traffic as in 2019. Before the COVID-19 outbreak, weekends in the United States accounted for roughly 53% of in-store traffic every week, with Saturdays at 22%.

Drop-Shipping 243

Drop-Shipping Shipping Store Operations Shopping 243

Retail TouchPoints

JULY 26, 2022

For example, store associates should get measured on fulfillment metrics if they are picking and shipping. Based on our research, 25% more customer service engagements this holiday – both physically or virtually – will involve associates compared to 2019. We are still in the early innings, though, so don’t despair.

Drop-Shipping 306

Drop-Shipping Fulfillment Consumer Shipping 306

Inside Retail

MAY 31, 2021

Many bricks-and-mortar stores, especially in the US, are taking a high-end, design-forward approach to cannabis retail, with noteworthy and creative examples including shops within shops, hybrid retail formats and shipping containers. billion by 2024, with medical cannabis accounting for about 40 per cent of that amount.

Boutique 246

Boutique Shipping Accounting Shopping 246

Inside Retail

AUGUST 22, 2021

The report, commissioned by ShipStation at the end of April this year, is the company’s third annual survey of consumers that seeks to measure the impact of Covid-19 on e-commerce as well as buyers’ changing expectations of shopping, shipping and delivery services.

Shopping 173

Shopping Shipping Merchant Services Consumer 173

Retail TouchPoints

SEPTEMBER 9, 2020

With consumers seeking bargains from home, online secondhand is set to grow 69% between 2019 and 2021, while the broader retail sector is projected to shrink 15%.”. It also provides access to human account managers who can guide prospective sellers. That’s where Worthy comes in.

Jewelry 254

Jewelry Drop-Shipping Consumer Accounting 254

Retail TouchPoints

OCTOBER 21, 2021

Back in 2019, Google was on a mission to get sellers on its Google Shopping “surface,” and it looked like the company had ambitions of making a big marketplace play. Google Ads accounts for the vast majority of the company’s revenue. in 2019), according to eMarketer. We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 299

Merchant Services Advertising Shopping Drop-Shipping 299

Inside Retail

JULY 14, 2024

According to the Census Bureau, retailers held almost US$760 billion in inventories in August 2022, up by a shocking 30 per cent from August 2019, approximately double the rate of sales growth in that period. How many buy online, pick up in-store (BOPIS) orders do you expect to fulfill? How long does it take to fill an order?

Shopping 130

Shopping Fulfillment Shipping Inventory Management 130

Retail TouchPoints

MAY 5, 2021

Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example. billion compared to roughly $3 billion in 2019, according to data from IWSR. were up 80% last year, approaching $5.6

Returns 279

Returns Consumer Marketing Comparison Shopping 279

Inside Retail

NOVEMBER 22, 2023

trillion in 2022, marking a 209 per cent increase from 2019, according to Comscore. Here is an abridged version of the findings: E-commerce: E-commerce retailers store a large amount of sensitive customer data, such as credit card numbers and shipping addresses. This effort does pay off.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Inside Retail

OCTOBER 20, 2021

It was our best month online since December 2019. IR: Speaking of those ups and downs, do you attribute that to Covid, or more to the previous rebrand in 2019 not really turning out as planned? We changed our shipping threshold – free standard and express. Every single person in the brand is at a sprint right now.

Returns 246

Returns Wholesale Shipping Management 246

Retail TouchPoints

FEBRUARY 2, 2021

That represents an increase of 26% from the same timeframe in 2019. In Q3, the GMV of products warehoused and shipped from overseas by Tmall Global achieved triple-digit year-over-year growth. In Q3, online purchases accounted for 24% of Sun Art’s sales, a majority of which Alibaba says were driven by its digital technology.

Merchant Services 214

Merchant Services Marketing Planning Shipping 214

Retail TouchPoints

JULY 27, 2020

Those figures don’t even account for the costs associated with negative brand perception and increased regulatory scrutiny. In addition, 32 companies, including retailers such as Nike, signed the G7 Fashion Pact in August 2019, marking the first broad-based push by industry leaders to help reduce global warming.

Retail Trends 165

Retail Trends Payment Services Checkout Sporting Goods 165

Retail TouchPoints

JUNE 10, 2020

Wardrobing has a negative impact on the merchants — driving up shipping and replacement costs while also impacting what can be returned and sold at full price. According to the Fraud Attack Index , BORIS fraud rates rose steadily year over year — up 23% in 2019. It’s also frequently done with expensive electronics and computers.

Returns 179

Returns Merchant Services Drop-Shipping Customer Experience 179

Inside Retail

SEPTEMBER 6, 2022

Customers will be able to create accounts and list items for rent directly from the online checkout pages of participating brands, helping Designerex reach new customers and increase its inventory. The platform is doing triple the volume it did in 2019, its last normal trading year that wasn’t affected by Covid-19 lockdowns. .

Fashion 130

Fashion Checkout Fast Fashion Consumer 130

Retail Focus

MAY 27, 2021

In 2019, physical stores were a £60.9 billion market, while online stores accounted for £22.3 With more parcels and more deliveries being made to help cope with high demand, it’s important that you, as a business owner, look to adopt more environmentally friendly shipping and production processes. .

Shipping 130

Shipping Accounting Returns Consumer 130

Independent Retailer

APRIL 19, 2022

Most of that transportation takes place by ship. In 2019, the shipping industry accounted for about three percent of global carbon emissions, and that number is expected to rise to 17 percent by 2050.

Thrift Store 98

Thrift Store Shipping Fast Fashion Fashion 98

Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. As shipping rates reduce it is important for businesses to have a dynamic view on their costs,” he elaborated.

Drop-Shipping 130

Drop-Shipping Fulfillment Shipping Fashion 130

Cisco Retail

OCTOBER 28, 2021

The use of Cisco products by our customers accounts for the majority of Cisco’s greenhouse gas emissions. One innovation that dramatically reduced energy consumption for Cisco’s high-performance routers is the Silicon One chipset, unveiled in December 2019, which has since been deployed in eleven new devices and counting. .

Shipping 104

Shipping Management Accounting Customer Experience 104

Store Growers

AUGUST 20, 2019

Setting up your Google Ads campaign with a SKAG approach takes plenty of time, especially if you have hundreds (or even thousands) of keywords in your Google Ads account. This is not insurmountable, but these accounts look scary when you open them. Are Single Keyword Ad Groups Still Relevant in 2019? And act on). Ad testing.

Advertising 50

Advertising Accounting ATS Shipping 50

Inside Retail

APRIL 27, 2022

To help retailers navigate the new realities of the customer journey while the fight for fresh customers picks up speed, Inside Retail has joined forces with multi-channel, multi-carrier e-commerce shipping solution provider ShipStation to release a new report on customer behaviour entitled Casting the Net.

Payment Services 130

Payment Services Consumer Advertising Shipping 130

Inside Retail

NOVEMBER 11, 2021

This builds on a collaboration with Amazon started in 2013, where the two companies have operated co-located facilities with Amazon team members working inside P&G’s warehouses to ship products directly to consumers. PepsiCo is one brand leading the way here, setting up a cash-back loyalty program in 2019.

Consumer 130

Consumer Fulfillment Shipping Location 130

Inside Retail

APRIL 20, 2021

This builds on a collaboration with Amazon started in 2013, where the two companies have operated co-located facilities with Amazon team members working inside P&G’s warehouses to ship products directly to consumers. PepsiCo is one brand leading the way here, setting up a cash-back loyalty program in 2019.

Fulfillment 130

Fulfillment Consumer Shipping Location 130

Cisco Retail

MARCH 29, 2022

It was our job to recognize these changes and account for them. Coincidentally, I was in China in November 2019, when the threat of COVID first began growing. Setting up the labs in various locations means shipping substantial amounts of gear, which then raises the exam price. That’s still our job today. Your exam, your way.

Shipping 123

Shipping Location Accounting ATS 123

Inside Retail

FEBRUARY 7, 2022

Through an Instagram account called ‘Outta The Gloss’, the group detailed their grievances and urged a boycott. In 2019, the brand added seven more skin shades; however, in comparison to many other beauty brands, which can offer up to 60 shades, this was considered far too little. Allegations of racism and toxic work culture.

Wholesale 130

Wholesale Accounting Advertising Shipping 130

Inside Retail

NOVEMBER 6, 2023

The opening paragraph of the book is a good indication of the kind of “warts and all” account that the reader is in for: “Emily Weiss was crying. In 2019, after raising an additional $100 million with a Series D round of funding led by venture capital company Sequoia Capital, the brand’s valuation was estimated to be worth $1.2

Shipping 130

Shipping Consumer Accounting Fashion 130