Retail TouchPoints

JANUARY 14, 2022

growth we saw in 2019. Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar. Gaining access to consumer accounts has increased, allowing fraudsters to purchase gifts on their dollar. These scams don’t typically require large payments. billion online with U.S.

Merchant Services 315

Merchant Services Payment Services Management Accounting 315

Retail TouchPoints

MAY 30, 2024

PayPal is entering the media business with plans for a new advertising platform that will draw on its relationships with millions of consumers and merchants to help the latter “sell more products and services effectively,” according to a company statement.

Advertising 236

Advertising Merchant Services Payment Services Planning 236

Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

Payment Services 214

Payment Services Shopping Planning Fulfillment 214

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Sokolova recognizes that ongoing data collection and powerful analytics are vital for any retailer, but particularly for one in the process of a digital transformation. year-on-year.

Payment Services 237

Payment Services Location Fulfillment Customer Experience 237

Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. To account for this rapidly evolving environment, savvy convenience retailers have focused on closing the gap between what consumers expect and what retailers can deliver. Focus on service. despite less than desirable market conditions.

Payment Services 224

Payment Services Wholesale Inventory Management Consumer 224

Inside Retail

JUNE 17, 2021

million between March 2018 and 2019, and that it has failed to repay the total sum despite having made back-payments. This court action highlights that large employers face serious consequences if they do not prioritise workplace law compliance among other aspects of their business.”.

Payment Services 246

Payment Services Supermarket Accounting Management 246

Retail TouchPoints

JUNE 25, 2020

In March 2019 Amazon launched Project Zero to detect fake products before they are purchased. Amazon also has collaborated with brands and law enforcement to hold counterfeiters accountable through financial penalties, civil litigation and criminal prosecution.

Payment Services 283

Payment Services Accounting Location ATS 283

Retail TouchPoints

FEBRUARY 1, 2022

Afterpay also will be available on Square’s developer platform and for in-person payments in the near future. “In Usage of BNPL services has been growing rapidly in the U.S. in 2019. ecommerce share in 2020, up from 23.7%

Payment Services 241

Payment Services Accounting ATS 241

Inside Retail

JULY 6, 2021

In many ways, the switch to easy online retailing, with its lower operating models, has driven the retailing rebound. And it’s a powerful driver with ASX-listed BNPL providers processing about $10 billion worth of purchases in Australia and New Zealand, during 2019/20, according to the RBA. Until a payment is missed.

Payment Services 246

Payment Services Finance Consumer Accounting 246

Retail TouchPoints

APRIL 27, 2021

The economic fallout from the COVID-19 pandemic accelerated demand for buy now, pay later (BNPL) payment options. Research by The Ascent showed that among people who have used a BNPL service, 45% first did so in 2019, 21% first did so in 2020, and only 7% had used a BNPL service prior to 2015.

Merchant Services 130

Merchant Services Payment Services Consumer Point of Sale 130

Retail TouchPoints

NOVEMBER 3, 2022

No specific reason was given, but the filing noted that Masood’s departure “was not the result of any disagreement with the Company on any matter relating to the Company’s operations, policies or practices or financial statements.”. He was replaced as CFO on an interim basis by SVP and Chief Accounting Officer Laura Crossen.

Payment Services 231

Payment Services Accounting Store Operations ATS 231

Inside Retail

APRIL 17, 2023

The former operators of a Sydney hairdressing salon have incurred more than $291,000 in penalties, as well as having received backpayment orders, for having underpaid a worker through an unlawful cashback scheme. compensation (plus interest) to rectify the underpayments and cashback payments.

Payment Services 246

Payment Services Accounting Management ATS 246

Retail TouchPoints

OCTOBER 15, 2020

Mobile devices have become powerful payment instruments, on the way to replacing traditional cards for in-store purchases in many markets around the globe. Then the shuttering of many stores made online shopping a necessity, while social distancing measures turned contactless payments from a convenient option to a safer alternative.

Payment Services 131

Payment Services Planning Accounting Loss Prevention 131

Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

Payment Services 218

Payment Services Finance Accounting Shopping 218

Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. million by 2025, up from $431.6

Payment Services 299

Payment Services Consumer Customer Experience Accounting 299

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. Apparel and beauty companies accounted for 80.1% with late payments, fees, etc.].

Consumer 207

Consumer Payment Services Apparel Accounting 207

Inside Retail

NOVEMBER 22, 2023

The danger facing the retail sector is year-long and growing, as revealed in the just-released Trustwave Threat Intelligence Briefing: The 2023 Retail Services Sector Threat Landscape. trillion in 2022, marking a 209 per cent increase from 2019, according to Comscore. This effort does pay off.

Payment Services 162

Payment Services Supply Chain Management Accounting Point of Sale 162

Inside Retail

JANUARY 10, 2024

A new GenAI search experience, which is live on iOS for all customers within the latest version of its app, is now available for all customers who are logged into their Walmart account. It’s essentially a ‘Virtual Try-On’ service that becomes a social experience. There is also a new AR feature called ‘Shop With Friends’.

Shopping 262

Shopping Payment Services Social Commerce Checkout 262

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Stressed Consumers Spread Out Spending with BNPL. said Pandya. “

Consumer 255

Consumer Merchant Services Payment Services Drop-Shipping 255

Inside Retail

OCTOBER 4, 2022

Results in the past two years were bolstered by Covid management strategies, including landlord rent concessions and government JobKeeper payments. However, the 2022 performance was much “cleaner”, with sales over the pre-Covid 2019 financial year 17.8 per cent higher and net earnings up by an impressive 167 per cent.

Department Stores 246

Department Stores Payment Services Management Accounting 246

Inside Retail

NOVEMBER 9, 2022

Household savings that were bolstered by government Covid-19 payments have started to fall and there are early indications of financial stress with buy-now-pay-later services and credit applications. Credit bureau Equifax reports applications for credit cards grew 31.5 The online sales outlook. Australia Post reports 5.4

Payment Services 241

Payment Services Consumer Returns Accounting 241

Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. For retailers with overseas customers, the returns process can be more complex, with potentially more loopholes for returns fraud. Return fraud scams are not solely practiced by individuals.

Returns 225

Returns Payment Services Shipping Accounting 225

Inside Retail

APRIL 29, 2021

While other retailers arguably offer a better, more engaging and more personalised online shopping experience than Amazon, they don’t have Amazon’s same ecosystem of services, from video streaming to same-day delivery, which has enabled the online retailer to attract more than 200 million paid Prime members worldwide. . billion in 2019. “As

Payment Services 246

Payment Services Department Stores Checkout Supermarket 246

Retail TouchPoints

AUGUST 15, 2022

And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story. Lease liabilities offer a useful glimpse into the future because this number quantifies the dollar value of future lease payments. So it’s not just today or this year.

Payment Services 201

Payment Services Returns Consumer Accounting 201

Frank Mayer

APRIL 30, 2021

Self-service technology has empowered patrons to take actions on their own, while businesses benefit from the enhanced customer service and added revenue these tools provide. From countertop and tablet units to large format floor kiosks, a typical price range for a standard self-service kiosk runs between $1,500 to $5,000.

Kiosk 74

Kiosk Payment Services Grocer Planning 74

Inside Retail

APRIL 11, 2021

As part of its efforts to create a seamless online customer experience, Domino’s introduced contactless services in all markets to make customers feel safe. Digital payments have been in high demand in the last year as consumers turned their back on cash and opted for speed and convenience. Need for speed.

Payment Services 130

Payment Services Beauty and Health Customer Experience Accessories 130

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. According to a 2019 study by McKinsey, young Chinese consumers will account for 65 per cent of the growth in luxury fashion and accessories globally heading into 2025. Retail the New Way.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Consumer 113

Retail Gazette

MAY 20, 2024

Morrisons has kicked off the process to reduce its debt load, following the £2.5bn sale of its petrol forecourts to Motor Fuel Group (MFG) last month. To reduce its debt, it has now started a process involving multiple tender offers to a number of debt investors. They have allocated up to £1bn for this, all funded from cash reserves.

Planning 119

Planning Payment Services Supermarket Grocer 119

Retail TouchPoints

AUGUST 14, 2020

since the 2019 State of Marketing report. “It There’s a massive shift to personalization localization: 85% of consumers say that they find operational updates and messages important, almost critical, during this time. AI Leading The Transformation. The use of AI by marketers globally has increased by 186%.

Consumer 246

Consumer Marketing Checkout Customer Experience 246

Retail Gazette

JUNE 19, 2024

Uber Eats has become a force to be reckoned with in grocery, which now accounts for around 40% of all orders. ” In order to make the job “as seamless as possible,” Lim explains that the business has built a courier app to help them with the process.

Payment Services 112

Payment Services Merchant Services Supermarket Grocer 112

Retail TouchPoints

JULY 27, 2020

While customer loyalty remains a top priority for executives, less than half believe their current approach is effective, according to a Mastercard-sponsored Harvard Business Review Analytic Services (HBR-AS) report of more than 400 executives globally. A single data breach in the retail industry typically costs more than $1.84

Retail Trends 146

Retail Trends Payment Services Checkout Sporting Goods 146

A1 Retail

FEBRUARY 6, 2023

Co-op has ‘clicked’ with digital payment provider, PayPal, to offer additional choice for shoppers to make simple, safe and secure purchases of groceries through the convenience retailer’s online shop. The convenience retailer launched its online shop in 2019 and has since expanded at pace.

Payment Services 76

Payment Services Accounting Shopping Consumer 76

Inside Retail

JANUARY 19, 2023

She will lead the wholesale and retail group, which has close to 120 independently owned and operated health food stores across Australia, and provides third-party distribution to over 500 independent health food stores across the country. The commitment included “making an immediate payment of €11.2 million (US$12.1

Payment Services 130

Payment Services Wholesale Finance Apparel 130

Inside Retail

OCTOBER 20, 2022

Millard joined the company as CEO of Maggie Beer Products before taking on the helm as CEO of MBH in November 2019. Brandbank owns and operates retail brands Seed Heritage, Kikki K, French Connection, Commonry, Fine Day and All Kinds. Purohit joined the brand in 2016 from payments brand Paytm, and served as chief executive since 2018.

Payment Services 130

Payment Services Department Stores Accounting Planning 130

Inside Retail

SEPTEMBER 6, 2022

They grew quickly, relatively unchallenged by local operators. Figures from Euromonitor show that the number of convenience stores in Vietnam increased from just 565 in 2014 to 1289 by 2019 when revenues reached US$103 billion. The key players at the time were FamilyMart, Circle K, and B’s Mart, with market shares of 21.4 per cent, 20.7

Payment Services 130

Payment Services Supermarket Marketing Kiosk 130

Inside Retail

AUGUST 17, 2022

As the MD of Woolworths Supermarkets, Claire elevated the focus on our customers while also materially improving our retail operations. Ronson joined Coles in 2019 and worked in different sectors throughout her career including FMCG, payments, banking, retail, tourism and supermarkets. million, accounting for 16.5

Supermarket 130

Supermarket Payment Services Marketing Accounting 130

365 Retail

NOVEMBER 8, 2022

Whilst buy now pay later has raised concern in recent years, the online trend allowing customers to split their payments into interest-free instalments continues to surge. . Alongside this, data shows the term “Banking as a service” has seen 176% global increase, too. . Buy Now Pay Later 2.0 .

Payment Services 73

Payment Services Finance Fast Fashion Consumer 73