Retail TouchPoints

JULY 19, 2022

Pinterest ’s role in the world of social media is blurry — consumers use the platform very differently than they do Instagram or TikTok, for example. But following a series of major strategic moves, the role Pinterest hopes to play in the burgeoning realm of social commerce is crystal clear.

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Retail TouchPoints

JUNE 4, 2024

The partners have been working together since 2018 to bring Century 21’s constantly evolving slate of off-price designer merchandise to online shoppers, via weekly live shopping events on the ShopShops app and Century 21’s Instagram.

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Retail TouchPoints

MARCH 5, 2021

With more customers via mobile now and in the future — especially as we’re starting to see the adoption of social commerce — it’s no longer feasible to consider commerce as operating in one arena or the other. Previously, Ramerman was CEO and Co-founder of Vehicle, which was acquired by Sinch in 2018.

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Customer Experience Social Commerce Consumer Marketing 299

Inside Retail

OCTOBER 5, 2022

In 2018, some Chinese cities began testing WeChat for an electronic identification system that would be tied to users’ accounts, according to the South China Morning Post. Yes, Snapchat parent Snap Inc previously introduced peer-to-peer payments called Snapcash, but ended the feature in 2018.

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Payment Services Accounting Planning Social Commerce 241

Retail TouchPoints

MARCH 25, 2024

Pinterest Puts Joy Back into the Purchase Journey Pinterest has carved its own distinct space in the social commerce landscape, zeroing in on its ability to bring joy to users. “They’re for people who see the world the way they do.” Read the article. Click here to read the article.

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Social Commerce Loss Prevention Customer Experience Customer Retention 260

Retail TouchPoints

NOVEMBER 5, 2021

Additionally, many retailers leverage the built-in audiences on social platforms such as Pinterest for their livestreaming efforts. However, Wayfair has frequently positioned itself on the cutting edge of innovation; for example, the retailer added AR to the Android version of its mobile app in March 2018.

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Shopping Consumer Social Commerce Customer Experience 264

Retail TouchPoints

JUNE 11, 2024

Although the Retail Innovation Conference & Expo agenda was replete with topics and trends around driving next-gen commerce experiences, from connected TV (CTV) to social commerce and retail media, the heart of each session was brimming with a candor — and even a vulnerability — not often found on event stages.

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Beauty and Health Consumer Social Commerce Customer Experience 260

Retail TouchPoints

AUGUST 15, 2024

Recently we’ve seen a significant uptake from older generations, with gamers aged 55 to 64 rising by 95% from 2018 to 2022, peaking at 47% in 2021. In reality, each game attracts a wide demographic, and the industry has evolved into a vast, highly diverse community.

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Promotions Marketing Target Market Consumer 262

Retail TouchPoints

AUGUST 15, 2023

After its late 2018 implementation of the Bolt one-click checkout solution, which draws on data within the solution provider’s network of users and consumers to fight fraud, Polywood saw impressive results: In its first year, the brand marked a 10% lift in checkout conversions, a 5.5%

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Checkout Merchant Services Payment Services Customer Experience 237

Retail TouchPoints

NOVEMBER 7, 2023

But after the brand’s exit from bankruptcy in 2018, it has been on an aggressive turnaround mission that has included a new store strategy that brought Claire’s outside of shopping malls, a new loyalty program strategy and a new executive leadership team.

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Advertising Jewelry Consumer Accessories 264

Inside Retail

APRIL 17, 2025

Back in 2018, when Archer founded Duel, almost zero per cent of any brand marketing budgets were allocated to encouraging advocacy and word of mouth. His motivation was to create a way to measure and manage advocacy, to scale word of mouth, in the same way you can drive other marketing channels.

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Social Commerce Marketing Fashion Consumer 130

365 Retail

AUGUST 30, 2022

In fact, the study reported a 15% decline in supermarket memberships between 2018 and 2022. . What are the pros and cons to offering a loyalty scheme?

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Supermarket Customer Retention Social Commerce Consumer 105

Inside Retail

MARCH 20, 2024

Aesthetic luggage for everyone on-the-go wear American on-the-go brand Béis was founded by actor and entrepreneur Shay Mitchell in 2018 to fill a gap in the luggage market for functional travel products that were chic, and affordable.

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Retail TouchPoints

DECEMBER 6, 2022

The French native got her start in the company’s management trainee program and has steadily worked her way up the ranks, and around the world, with stints in India and Bangkok before arriving in New York City in 2018. Now she’s President of L’Oréal’s largest North American group, the Consumer Products Division.

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Consumer Marketing Shopping Social Commerce 290

Inside Retail

MAY 7, 2023

Since 2018, the number of Millennials who mostly or always shopped online has nearly tripled and their use of social media has almost doubled. The future is bright According to Morandi, commerce in Asia Pacific is experiencing a growth spurt, backed by booming social commerce and a changing multi-generational landscape.

Social Commerce 130

Social Commerce Consumer Fulfillment Advertising 130

Inside Retail

OCTOBER 27, 2021

Since launching Alya Skin in 2018, Manny Barbas and James Hachem have leveraged the power of social media to bring their brand to the world. Inside Retail : Can you explain a bit about your approach to social media with Alya and how that has developed since the outset?

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Advertising Marketing Consumer Social Commerce 130

Inside Retail

NOVEMBER 8, 2023

To give some perspective on how significant a proportion this is, in just 2018, only 1.3 Since launching in the US in 2017, TikTok has evolved from a place where people share dance memes and funny videos into a social commerce platform with an enormous power to market and sell products.

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Social Commerce Returns Marketing Location 130

Inside Retail

FEBRUARY 26, 2023

One example already in use is YooxMirror, where users dress digital avatars of themselves in virtual clothing, as well as sharing these avatars on their social media channels. Since 2018, the tool has contributed to a 70 per cent reduction in returns, while increasing customer advocacy and social commerce.

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Returns Shipping Social Commerce Fashion 130

Inside Retail

NOVEMBER 7, 2022

Another phenomenon that is quite unique to the Southeast Asian e-commerce market is the prevalence of unique sales periods like 9.9, Super Shopping Day event in 2018. Social commerce platforms are exploring the potential of the market through live streaming, e.g 10.10, 11.11 and 12.12., The show goes on.

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ATS Social Commerce Consumer Promotions 130

Retail TouchPoints

JULY 14, 2020

Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers. We’re appealing to young professionals who are exploring the makeup world instead of simply using the legacy brands from when they grew up. RTP: What have been some of your most successful marketing strategies?

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Checkout Fulfillment Shipping Payment Services 207

Inside Retail

FEBRUARY 15, 2024

It was reportedly the most downloaded US shopping app in 2017 and the most downloaded e-commerce app worldwide in 2018. However, in recent years, the e-commerce platform has been struggling. Wish was founded in 2010 and rose to prominence over the next decade.

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Merchant Services Customer Experience Consumer Shopping 130

Retail Geek

JUNE 25, 2021

34:47] Because we’re comping over we’ve talked a lot about people are gaps kind of to your comp because it’s going to be so hard in e-commerce to copy your because we’re at you know things were surging because we’re all locked up so so Amazon the nether that is Amazon could be one of the few kind of heavy. [35:05]

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Retail TouchPoints

NOVEMBER 1, 2024

In 2018 and 2019, there were many celebrity scandals, including the sexual assault case against rapper Kris Wu. In the early days of the metaverse , we saw these young-looking, highly futuristic avatars break onto the scene, largely because they fit naturally into these highly digitized spaces.

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Marketing Accounting Consumer Social Commerce 293