Retail TouchPoints

NOVEMBER 14, 2023

After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site. The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024.

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Retail TouchPoints

AUGUST 19, 2021

Toys ‘R’ Us will make its latest attempted return to brick-and-mortar with 400 store-in-store shops at Macy’s locations and online at macys.com/toysrus, slated to roll out in 2022. This isn’t the first store-in-a-store concept for Toys ‘R’ Us: the brand opened pop-ups at Kroger locations during the 2018 holiday season.

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Returns Shopping Location Marketing 264

Retail Gazette

DECEMBER 4, 2024

It’s not the first time that Carpetright has found itself in troubled waters, with the business launching a company voluntary arrangement (CVA) in 2018 in an attempt to bring its losses under control. FRP had explored a company voluntary arrangement (CVA) for The Body Shop following a shop closure and redundancy programme.

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Shopping Beauty and Health Fashion Planning 124

Retail TouchPoints

MARCH 11, 2025

Online fashion retailers Shein hopes to make shopping on its site more seamless and fun with the debut of Trend Stores, a collection of curated online fashion storefronts based on current trends that offer shoppers a shortcut to the perfect wardrobe.

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Fashion Shopping Customer Experience 173

Retail TouchPoints

OCTOBER 8, 2020

The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to shop the big sales from the comfort of their own home, avoiding the crowds and offering increased convenience and variety. billion from 2018, totaling $9.4 billion from 2018, totaling $9.4

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Shopping Customer Retention Department Stores Consumer 244

Retail TouchPoints

DECEMBER 17, 2024

Ultimately, the integration enables a friction-free shopping experience while helping you manage your inventory more effectively. You might relate to common struggles in the omnichannel customer-driven landscape, particularly when it comes to profitable delivery of whatever-whenever-wherever shopping experiences.

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Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

DECEMBER 24, 2024

This trend aligns with broader shopping preferences seen in the rise of quiet luxury and stealth wealth among younger consumers. Previously, he founded Handy, which was acquired by Angi in 2018, where he eventually became CEO.

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Consumer Marketing Management Shopping 278

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Locations and opening dates will be announced in the coming weeks.

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Shopping Location Shipping Brand Management 182

Retail TouchPoints

JUNE 18, 2024

CAMP is partnering with mall operator Simon to bring its “play-and-shop” concept to Philadelphia and Houston over the next two years. Evolving the Shopping Mall Model Since its inception in 2018, CAMP has developed an experiential model powered by beloved IP.

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Shopping Location Management Customer Experience 203

Retail TouchPoints

MARCH 25, 2025

Were creating an even more attractive offering for advertisers to easily stay connected with customers wherever they choose to shop among Instacarts growing network of retail sites powered by Carrot Ads, which will now include one of the Midwests largest grocers. Hy-Vee first partnered with Instacart for deliveries in 2018.

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Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

JANUARY 3, 2022

A 2020 report published by MasterCard found that biometric authentication transactions will account for $2 trillion in mobile shopping and banking services by 2023, up from the $124 billion worth of transactions that happened in 2018. Traditional password systems deliver a grueling customer experience that often ends in frustration.

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Merchant Services Shopping Customer Experience Accounting 279

Inside Retail

MARCH 23, 2025

Experience retailer and entrepreneur Stephen Curtis established the business in 2018 in Adelaide, offering kids and adult cooking classes. “Meals are shopped for, cooked and mostly eaten on the same day. We outgrew our previous store and now have a highly visible corner site within the shopping mall,” Curtis said.

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Supermarket Shopping Location Marketing 130

Inside Retail

SEPTEMBER 27, 2021

Woolworths introduced it in supermarkets in 2018, as a trial at its store in Sydney’s Double Bay. The post Aldi UK’s latest Special Buy: checkout-free shopping appeared first on Inside Retail. Shoppers love it or hate it. Checkout-free technology is still in its infancy in Australia.

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Checkout Shopping Supermarket Consumer 246

Retail Gazette

APRIL 10, 2025

The service will initially be available to customers shopping through Tescos online platform, where they will be informed that Deliveroo powers the delivery service. Deliveroo said it is now poised to expand the new service beyond the UK and Ireland, further capitalising on the growing demand for on-demand grocery and retail deliveries.

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Grocer Fulfillment Supermarket Checkout 116

Retail TouchPoints

SEPTEMBER 3, 2021

In 2018, GlassesUSA.com partnered with experience optimization platform Dynamic Yield to simplify the product discovery process with dynamic recommendations. “ Usually your doctor doesn’t give you your prescription because they want you to shop in their store. The system does have its limitations.

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Shopping Customer Experience Shipping Fashion 274

Retail TouchPoints

JULY 19, 2022

In June, Pinterest acquired AI-powered shopping platform The YES , and later that month Founder Ben Silbermann announced he was stepping down as CEO and that Bill Ready , formerly President of Commerce at Google, would be taking the helm. Julie Bornstein, Founder of The YES and now Chief Shopping Officer, Pinterest.

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Shopping Social Commerce Merchant Services Fashion 246

Retail TouchPoints

JULY 11, 2022

CVS has unveiled a new shop-in-shop concept called Skin Care Center featuring solutions for skin health in three U.S. The new concept builds on the retailer’s BeautyIRL concept, which launched in 2018 and is now available at more than 50 locations. locations — New York City, Woodland Hills, Calif. and Walnut Creek, Calif.

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Location Beauty and Health ATS Customer Experience 297

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. Meijer will introduce a new brick-and-mortar concept with the launch of Meijer Grocery in early 2023.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Inside Retail

MAY 19, 2021

According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018. this brand speaks to me).

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Accounting Shopping Consumer ATS 350

Retail Gazette

MARCH 31, 2025

Morrisons has teamed up with the National Autistic Society to introduce Sensory Support Boxes that help autistic and neurodivergent customers have a positive shopping experience. ” Click here to sign up to Retail Gazettes free daily email newsletter

Kiosk 95

Kiosk Supermarket Shopping Management 95

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. It’s an exciting opportunity to advance the growth of circular fashion and be at the forefront of reimagining consumers’ shopping experience.”.

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Jewelry Finance Fashion Consumer 299

Retail TouchPoints

NOVEMBER 28, 2023

JD Sports acquired Finish Line in March 2018. In today’s digital age, online shopping has become a norm, and customers are increasingly seeking swift delivery solutions,” said Kristin Matter, VP, Digital at JD Sports in a statement.

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Accessories Apparel Shopping Customer Experience 278

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., Last December, Toys ‘R’ Us opened its first U.S. locations four years ago.

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Returns Marketing Shopping Location 330

Retail TouchPoints

MARCH 12, 2024

After opening the brand’s first brick-and-mortar location since its 2018 bankruptcy in July 2023, the company has now announced plans to bring Babies ‘R’ Us shop-in-shops to 200 Kohl’s locations this year. WHP Global is following a familiar playbook for its relaunch of Babies ‘R’ Us.

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Location Shopping ATS Apparel 147

Retail TouchPoints

OCTOBER 21, 2020

The retailer also is expanding an analytics pilot that uses the robots to examine shelves and help improve the in-store shopping experience. Walmart has been working with Brain Corp since 2018, when it started deploying floor-scrubbing robots at its flagship stores. s BrainOS solution, will both keep floors clean and analyze shelves.

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ATS Shipping Shopping Store Operations 274

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

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Planning Accessories Apparel Fashion 278

Retail TouchPoints

APRIL 20, 2022

“Now more than ever, our customers expect to shop with us how, when and where they want — and there’s little tolerance for friction in the shopping experience.

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Customer Experience Management Shopping Location 304

Retail TouchPoints

MARCH 29, 2022

Through the partnership with 1 Hotel — properties are inspired by nature and created using reclaimed materials — Able Made has found a pop-up home that aligns with its own values to afford an eco-friendly shopping destination. The first Able Made pop-up shop at a 1 Hotel property appeared at 1 Hotel Brooklyn Bridge from 2018 to 2019.

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ATS Promotions Shopping Visual Merchandising 287

Retail TouchPoints

JUNE 3, 2024

“By leveraging Algolia’s cutting-edge AI technology, we aim to provide our customers with a seamless and personalized shopping experience, whether they engage with us online, in one of our 3,400+ stores or through other channels.” market with its March 2018 purchase of Finish Line for $558 million. The retailer had entered the U.S.

Shopping 274

Shopping Marketing Store Operations Customer Experience 274

Retail TouchPoints

NOVEMBER 25, 2024

Vaccarella is no stranger to retail — Bogg has wholesale partnerships with Dick’s Sporting Goods and Bass Pro Shops , among others — and she has mastered a model in which the brand develops exclusive designs tailored to each partner’s shopper base. In fact, I’m still really good friends with the people who work at the stores that sell us.

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Wholesale Advertising Sporting Goods Marketing 275

Inside Retail

DECEMBER 8, 2024

Japan houses a treasure trove of well-preserved second-hand luxury goods and collectors items, making thrift shopping a novel touristic venture. Entering the US in 2018, 2nd Street had 43 stores in the country at the end of November. On Xiaohongshu, the hashtag #JapanVintage has garnered more than 8.5 million impressions.

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Thrift Store Accessories Wholesale Marketing 130

Retail TouchPoints

FEBRUARY 23, 2024

Buzzfeed has sold youth culture media company Complex to livestream shopping platform NTWRK , which plans to use the acquisition to build a “next generation content and shopping experience.” The fusion of content and live shopping creates an immersive experience tailored to the tastes of today’s digitally savvy consumers.

Shopping 173

Shopping Planning Consumer ATS 173

Retail TouchPoints

JANUARY 3, 2022

in December 2021, bussed in children to grab their favorite toys and take part in live activities in a pop-up shopping experience. and similar events through the Pop-Ups For Good program since its launch in 2018. The event, held at Tanger Outlets in Riverhead, N.Y. Approximately 60,000 families, or 7.4 CS Hudson has been hosting Live.

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Shopping ATS Store Operations 299

Retail TouchPoints

SEPTEMBER 8, 2020

Macy’s is expanding its pop-up shop program through a partnership with electric car brand Polestar. Macy’s is a pop-up shop veteran: in 2018, the department retailer acquired concept shop retailer STORY , launched its own pop-up venture with The Market @ Macy’s and took a minority stake in b8ta.

Location 256

Location Shopping Marketing Store Operations 256

Inside Retail

AUGUST 14, 2024

Online shopping delivery lead times are getting longer – and getting more expensive – according to research from shipping software developer Shippit. The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 Concurrently, the cost of standard shipping grew from $9 to $10.26

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Shipping Promotions Returns Consumer 278

Inside Retail

JANUARY 19, 2025

The synchronised bang-bangs took place along a 1400-metre stretch of the Chao Phraya River, with its epicentre at the Icon Siam shopping mall on the west bank. The female powerhouses of Thai retail The global retail real estate industry (or shopping centre industry if you will), has traditionally been dominated at the highest levels by men.

Department Stores 130

Department Stores Shopping Promotions Marketing 130

Retail TouchPoints

JUNE 5, 2023

Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes. Through Aldi Express we’re making shopping more convenient, so you can satisfy a craving or get a missing ingredient in minutes.”

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Payment Services Supermarket Location Shopping 263