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Navigating the new normal in retail shipping: Insights from Shippit’s new report

Inside Retail

As economic pressures persist and competition increases, customer expectations for shipping and delivery grow. Shippit’s latest State of Shipping Report for 2024 offers a comprehensive look into current trends and challenges facing retailers, shedding light on how businesses can adapt and thrive in this dynamic environment.

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How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Retail TouchPoints

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. We had stores in Alaska shipping to [people in] the lower 48 states, and shipping from anywhere [in the continental U.S.]

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Returns and Fraud are on the Rise — Happy Returns Wants to Help

Retail TouchPoints

Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. Once full, the large Gaylords make their way to shipping pallets and the smaller boxes are combined into more Gaylords.

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Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce

Retail TouchPoints

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

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Delivery times get longer and more expensive, research finds

Inside Retail

Online shopping delivery lead times are getting longer – and getting more expensive – according to research from shipping software developer Shippit. The company’s State of Shipping Report found that the estimated delivery time has risen from two days in 2018 to 5.6 during the six-year period.

Shipping 278
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Sam’s Club to Deploy Robots at All 600 Stores

Retail TouchPoints

Walmart has been working with Brain Corp since 2018, when it started deploying floor-scrubbing robots at its flagship stores.

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NYT: Walmart+ Reportedly in Talks With Disney, Comcast, Paramount for Streaming Deal

Retail TouchPoints

Walmart already has removed shipping minimums and added six months of Spotify Premium access to its incentives, as well as offered perks unmatched by Prime like gas station discounts. The retailer acquired Vudu in 2010 and added shoppable ads in 2018, but ultimately sold the streaming service to Fandango in 2020.

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