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How Michaels Reconfigured its Fulfillment Models to Dramatically Enhance Ship-From-Store Performance

Retail TouchPoints

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. We had stores in Alaska shipping to [people in] the lower 48 states, and shipping from anywhere [in the continental U.S.]

Shipping 312
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Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Retail TouchPoints

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. The plans were likely delayed due to the impact of COVID-19, but recent sales growth is a sign that the expansion can begin.

Planning 296
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LSKD appoints first chief retail officer as part of its “audacious” growth plan

Inside Retail

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store. LSKD was recently named ‘Business of the Year’ in the 2024 Telstra Best of Business Awards.

Planning 264
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Whole Foods Adds $10 Fee to Amazon Prime Members’ Deliveries

Retail TouchPoints

Amazon acquired Whole Foods in 2017 and introduced a free two-hour delivery option in 2018 as it steadily expanded the grocer’s delivery footprint. In response, 81% of retailers are planning to increase investment in more complex last-mile initiatives over the coming year, according to Convey. Manchester, N.H.;

Shipping 306
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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.

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CEO Details ‘Reimagination of eBay’ Including a Collectibles Vault and New Digital Wallet

Retail TouchPoints

At eBay ’s investor day March 10, CEO Jamie Iannone shared details about the company’s long-term growth strategy and previewed new products, including plans for the eBay Vault — both a physical storage facility and a digital marketplace for trading cards and other high-value collectibles.

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With SHEIN Exchange Launch, Retailer Uses Resale to Mend its Wasteful Fast Fashion Ways

Retail TouchPoints

Additionally, it’s likely SHEIN was looking for a sustainability-focused facelift ahead of a planned U.S. with plans to expand it globally next year. million for failing to protect shoppers’ data during an October 2018 data breach. The service is currently available in the U.S.,