Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. retail organizations should remember that compliance is only the beginning of their cybersecurity journey. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

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Retail TouchPoints

APRIL 24, 2023

Bed Bath & Beyond has filed for Chapter 11 bankruptcy protection and will implement an orderly wind-down of its businesses while “conducting a limited marketing process” to find one or more buyers for some or all of its assets. It remains to be seen if a court-approved sales process will enable better results for the retailer.

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Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

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Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

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Retail TouchPoints

DECEMBER 8, 2022

Throughout the past few pandemic years, buy now, pay later (BNPL) has become the latest fintech trend to change how people pay for goods and services. A majority of American consumers have now used a BNPL service, up from 37.65% in July of 2020 — an increase of almost 50% in less than one year. Meeting B2B Business Needs.

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Inside Retail

JULY 6, 2021

The payment of GST on ‘ low-value imported goods ’ is to be reviewed by the Board of Taxation in order to ensure the tax, which was implemented in 2018 to give local brands an even playing field with international rivals, is operating as intended.

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Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations.

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Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. Focus on service. Outperforming your competitors in customer service is an effective way to gain new customers and retain their loyalty. Contactless payment options are yet another big opportunity.

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Inside Retail

DECEMBER 25, 2022

ACCC chair Gina Cass-Gottlieb said: “We are pleased that RFG has agreed to make payments to certain impacted franchisees. We initially took this action because we were concerned with the alleged conduct and the impact on a number of small business operators. Michel’s marketing fund. Waiving historical debts.

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Inside Retail

DECEMBER 25, 2022

ACCC chair Gina Cass-Gottlieb said: “We are pleased that RFG has agreed to make payments to certain impacted franchisees. We initially took this action because we were concerned with the alleged conduct and the impact on a number of small business operators. Michel’s marketing fund. Waiving historical debts.

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Retail TouchPoints

JUNE 8, 2020

Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. Although contactless payments are already popular in much of the world, they hadn’t seen much interest in the U.S. And NFC payments offer the same level of security as EMV-chip enabled cards. Here’s what U.S.

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Retail TouchPoints

AUGUST 22, 2023

Its primary purpose is to protect consumers by stifling sales of counterfeit, stolen and harmful products on online platforms — from ecommerce stores like Amazon, Etsy and auction sites to the many smaller marketplaces that may operate more locally or in niche categories. But compliance can be complicated. Many states.

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Retail TouchPoints

MAY 16, 2022

has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. It’s clear this reverse layaway payment model is also here to stay. In BNPL, consumers receive the goods or services that they want to buy, but payment is staggered over monthly payments for a certain period of time with no interest.

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Retail TouchPoints

MARCH 11, 2022

eBay also is making moves in the world of digital payments , with plans to launch its own digital wallet. This is the latest development in a nearly four-year transition away from former subsidiary PayPal toward an internally managed end-to-end payments system.

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Retail TouchPoints

AUGUST 11, 2022

If your company is like most, one very important aspect of managing your gift card program may be overlooked, or at least not be given the attention required — state regulatory and legal compliance. Keeping Up with State Compliance. Here are a few recommended next steps: Consult with your internal legal and compliance departments.

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Retail TouchPoints

FEBRUARY 26, 2024

While they’re not perfect, many financial services companies provide concise, one-page statements clearly detailing why consumer data is collected, how it is collected, what is collected and how it is used. Oftentimes these policies are downright inaccessible to consumers because they’re far too long and filled with legalese.

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Inside Retail

DECEMBER 18, 2023

Operating food delivery, video streaming and payment services in Asia, Coupang made its IPO debut on the New York Stock Exchange in 2021. Richemont said YNAP has not adopted Farfetch Platform Solutions and continues to operate on its technology. The deal is expected to be finalised next year. million Farfetch shares.

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Retail TouchPoints

APRIL 11, 2023

Walmart has filed a lawsuit seeking to end its credit card contract with Capital One Financial , alleging that the payment company failed to live up to certain terms of the agreement. In the meantime, cardholders should not experience any disruptions in service and can continue to use their existing Capital One Walmart credit cards.”

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Inside Retail

MAY 17, 2022

The industry’s latest move: accepting cryptocurrency as a form of payment. In 2018, luxury watch makers Franck Muller and Hublot began offering exclusive timepieces that could be purchased only with Bitcoin. Since the beginning of this year, a number of brands have begun to process crypto payments in-store.

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Retail TouchPoints

JUNE 11, 2021

But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Retailers must look for the right technology that will streamline their operations and improve the customer experience, which can ultimately increase brand loyalty and revenue.

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Inside Retail

MARCH 26, 2023

Amazon One, the palm recognition service that lets customers enter, identify, and pay will be linked to the MyPanera loyalty programme. Customers can choose loyalty linking, payment, or both. But with this initiative, the enrollment process is easier. The company used to operate 29 of these stores, they will now only operate 21.

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Inside Retail

OCTOBER 5, 2022

A super app, or what Musk refers to as an “everything app,” has been described as the Swiss army knife of mobile apps, offering a suite of services for users such as messaging, social networking, peer-to-peer payments and e-commerce shopping. Have other US tech companies tried this?

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Retail TouchPoints

JUNE 25, 2020

The negative impacts of counterfeiting are high: counterfeit products are estimated to have cost the global economy $323 billion in 2018.

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Retail TouchPoints

SEPTEMBER 13, 2024

billion toward its Delivery Service Partner (DSP) programs in the form of safety initiatives, training, driver pay rate increases, value-added services and incentives. billion since the DSP program, which subcontracts with third-party firms for the ecommerce platform’s expansive delivery needs, began in 2018. “To

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Retail TouchPoints

JULY 31, 2024

Amazon ’s newly AI-powered Just Walk Out (JWO) system can now simultaneously process data from multiple sources, including overhead cameras, weight sensors on shelves and RFID, to more accurately connect products to the customers purchasing them. Does it match?

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Inside Retail

JULY 6, 2021

In many ways, the switch to easy online retailing, with its lower operating models, has driven the retailing rebound. And it’s a powerful driver with ASX-listed BNPL providers processing about $10 billion worth of purchases in Australia and New Zealand, during 2019/20, according to the RBA. Until a payment is missed.

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Inside Retail

APRIL 11, 2022

Australia’s two largest supermarket operators – Woolworths and Coles – are set to face a seven-week-long Federal Court case over employee underpayments after a judge made an unusual order that four separate cases could be heard as one.

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Inside Retail

MAY 13, 2021

Telstra has been hit with the second-biggest fine in Australian history, $50 million, for engaging in unconscionable conduct against more than 100 Indigenous customers across Australia between 2016 and 2018. I want to stress that words are easy but it is living up to them that is the real test,” Penn said.

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Retail TouchPoints

FEBRUARY 16, 2024

“At Starbucks, we have challenged ourselves to imagine what’s possible when we take a closer look at the many ways our partners and customers interact with us and experience our stores every day,” said Katie Young, SVP of Store Operations at Starbucks in a statement.

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Retail TouchPoints

JUNE 29, 2021

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world.

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Retail TouchPoints

MAY 2, 2023

A car is one of the biggest purchases most consumers make, but the process of buying one, especially used, has long been one of consumers’ most dreaded retail experiences. From the moment it debuted in 1993, CarMax set out to change that with a focus on honest sales interactions and simplified processes.

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Inside Retail

JUNE 17, 2021

million between March 2018 and 2019, and that it has failed to repay the total sum despite having made back-payments. This court action highlights that large employers face serious consequences if they do not prioritise workplace law compliance among other aspects of their business.”.

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Retail TouchPoints

JULY 22, 2021

More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. billion back in 2018. In 2018, over 3 out of every 100 retail workers suffered an injury or illness, requiring time off.

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Inside Retail

OCTOBER 6, 2021

When Hannon Comazzetto started Australian re-commerce platform AirRobe in 2018, resale was still quite niche locally – pursued by a small but passionate group. In one click, customers can opt to repurpose their item and AirRobe facilitates the resale, rental, recycling, or donation of the product. “We

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Retail TouchPoints

JUNE 5, 2023

The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We Aldi first began offering delivery services via Instacart in 2017, and the service now delivers from more than 2,200 Aldi stores, as well as powering pickup from 1,500+ Aldi stores nationwide.

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Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Inside Retail

APRIL 18, 2022

A group of small business owners have accused Australian buy now, pay later firm Pay It Later of withholding hundreds of thousands of dollars in sales revenue, drawing attention to the practices of smaller operators in the booming fintech sector. Founded in 2018, Pay It Later claims to have hundreds of retailers signed up to its service.

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