2018 Merchant Services Shipping 
Retail TouchPoints
JANUARY 23, 2025
that, together, process millions of returns every month. Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. Merchants are realizing this and adapting. Still, its a costly problem for merchants.
Retail TouchPoints
AUGUST 7, 2023
And Wish, which held that top spot back in 2018, has now dropped out of the top 50 completely after having fallen to #35 as of last March. There are other troublesome indicators for the company: Q2 saw declines across the board at Wish. The trade-off is long shipping times, another thing Wish is working hard to improve.
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Retail TouchPoints
AUGUST 15, 2023
What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”
Retail TouchPoints
SEPTEMBER 8, 2021
A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Since Amazon Prime’s inception 15 years ago, Amazon has only increased the annual membership cost three times — rising from $79 per year in 2005 to $119 in 2018.
Retail TouchPoints
JANUARY 20, 2022
But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Specifically, procurement can help retailers optimize their spending on goods and services that are NOT for resale, also known as GNFR.
Retail TouchPoints
SEPTEMBER 15, 2020
The good news is that retailers can make a number of adjustments both to reduce return rates and to make the overall process more streamlined and less costly. These locations include physical stores that take in returns for other retail brands, as well as office buildings, post offices and shipping company stores, kiosks and more.
Inside Retail
JUNE 30, 2022
Cox is the founder of Makers & Merchants Barossa, a collective store showcasing the work of local creatives and producers. Shelley pivoted from her 20-year winemaking career in 2018 to start her consultancy business guiding small businesses in the Barossa. And I decided we could do the same for local makers and merchants.”.
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