Inside Retail

NOVEMBER 27, 2024

Webjet is facing legal proceedings for allegedly misrepresenting the minimum price of airfares on its app, email marketing, and social media posts. This happened in 382 bookings between November 1, 2018 and June 25, 2024, resulting in passengers being forced to pay more or facing cancelled bookings at a potential loss.

Payment Services 264

Payment Services Advertising Consumer Marketing 264

Retail TouchPoints

JULY 8, 2024

The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. annually between 2018 and 2021, with a total of 11.2 According to the Federal Reserve , the number of payments made by check has been declining, dropping 7.2% billion that year.

Payment Services 261

Payment Services Supermarket Checkout Marketing 261

Retail TouchPoints

MARCH 10, 2023

Seeking out credible data takes organizations down one of many paths, the most common being conducting market research and relying on web traffic data. Due in large part to recently implemented regulations — such as the California Consumer Privacy Act of 2018 — the use of third-party cookies and identifiers is under fire.

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Marketing Customer Retention Consumer ATS 220

Retail TouchPoints

JANUARY 6, 2025

The Scars of the 2018-2019 U.S.-China China trade war of 2018-2019 offers a cautionary tale about the far-reaching consequences of tariffs. In 2018, more than one-third of apparel imports flowing into the U.S. China Trade War: A Case Study in Disruption The U.S.-China During this period, the U.S.

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Apparel Consumer Payment Services Promotions 240

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. Meijer will introduce a new brick-and-mortar concept with the launch of Meijer Grocery in early 2023.

Beauty and Health 323

Beauty and Health Location Shopping Marketing 323

Retail TouchPoints

JANUARY 17, 2025

Photo: Zach Benson And this is just the beginning, with five additional locations already in development across North America for early 2025 (in markets including Miami, Houston and New York), and 50 stores planned for the region in total. The company said that North America is now its fastest-growing and largest market. million ($3.1

Planning 237

Planning Boutique Wholesale Fashion 237

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

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Planning Accessories Apparel Fashion 239

Retail TouchPoints

APRIL 9, 2024

Shopify is partnering with Mana Up , an accelerator and venture fund for Hawaii-based products, on an immersive market concept designed to spotlight emerging brands from “the Aloha state.” Access to the overall market is free, but some events, such as live tastings and community programming, will require a paid ticket.

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Marketing Shopping ATS 244

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. Members also receive exclusive discounts on products they decide to buy.

Jewelry 275

Jewelry Finance Fashion Consumer 275

Inside Retail

MAY 12, 2023

Victoria’s Secret high-profile, glamorous shows took place from 1995 to 2018 and were popular in the 2000s.

Fashion 236

Fashion Marketing ATS Accessories 236

Retail Wire

AUGUST 27, 2021

The retailer’s CEO, John Eck, said the company will continue to open some stores and close others as it seeks the right balance for the market. Mattress Firm expects its store count to hover in the 2,400 to 2,600 unit range, down about 700 when the chain filed for Chapter 11 protection in 2018.

Marketing 246

Marketing 246

Retail TouchPoints

FEBRUARY 9, 2024

The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

Fulfillment 237

Fulfillment Supermarket Marketing Store Operations 237

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7 billion ), representing the largest toy market in Europe and the fourth largest globally. Last December, Toys ‘R’ Us opened its first U.S.

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Returns Marketing Shopping Location 284

Inside Retail

APRIL 24, 2024

Brazilian restaurant chain Oakberry entered the Australian market in 2018 after ANZ CEO Renan Fretes-Pinto identified a gap in the market for healthy fast food. Renan Fretes Pinto: We opened the first international store in Bondi in December 2018. I thought that this concept would go so well in Australia.

Supermarket 239

Supermarket Beauty and Health Marketing Shopping 239

Retail TouchPoints

AUGUST 19, 2021

since it closed its domestic doors in 2018 , the brand has continued to thrive abroad, with more than 900 branded stores in over 25 countriesgenerating more than $2 billion in sales. This isn’t the first store-in-a-store concept for Toys ‘R’ Us: the brand opened pop-ups at Kroger locations during the 2018 holiday season.

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Returns Shopping Location Marketing 261

Inside Retail

OCTOBER 26, 2021

The deal, which covers both physical and digital retail, will see the business return to the UK after three years, having exited all 100 of its UK stores in 2018: resulting in the loss of more than 3,000 jobs, according to The Guardian.

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Returns Fulfillment Planning Marketing 279

Retail TouchPoints

OCTOBER 21, 2024

Tressie Lieberman worked alongside Niccol from 2018 to 2023, driving digital marketing and off-premise. In addition to Chipotle, Lieberman held senior marketing roles at Yahoo, Snap Kitchen and Yum! Brands. Starting Nov.

Marketing 218

Marketing Consumer ATS Customer Experience 218

Inside Retail

FEBRUARY 19, 2023

A marketing campaign by Mixue offering “1000 Sydney students to have a drink for free” was launched for the brand’s first location in Sydney. As several milk tea companies have begun to expand in the market over the past two years, Australia appears to be a promising market for milk tea players.

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Location Planning Marketing 241

Inside Retail

NOVEMBER 30, 2022

He has been executive chairman of Retail Food Group since 2018, a role he will continue to hold simultaneously. Booktopia’s strong market position and loyal customer base mean it has huge potential for further growth,” said George. George has extensive experience and background in telecommunications, media and corporate finance.

Telecommunications 242

Telecommunications Finance Marketing 242

Inside Retail

JULY 3, 2024

Chinese fashion company Shein is significantly ramping up its marketing efforts in South Korea to capitalise on the country’s burgeoning e-commerce sector. The number also positioned the company as the fourth-largest in the domestic market after Coupang, 11Street and AliExpress, according to Business Korea. According to data.ai

Fashion 147

Fashion Marketing Consumer Shipping 147

Inside Retail

DECEMBER 7, 2021

Mexican restaurant chain, Mad Mex, has acquired back the 50 per cent ownership from its Singapore-based venture partner, 4Fingers International, shifting focus to its home market. In 2018, 4Fingers bought 50 per cent of Mad Mex as part of the Australian Mexican quick-service restaurant brand’s expansion into Asia.

Returns 246

Returns Planning Marketing Consumer 246

Retail TouchPoints

AUGUST 21, 2024

By February 2017 , Walmart had increased its investment to 12.1% , and in August 2018 Walmart and JD.com invested $500 million in Chinese grocery delivery company Dada-JD Daojia. The relationship began when Walmart sold its China ecommerce operations to JD.com in June 2016 , taking a 5% stake in the company as part of the deal. billion , a 3.7%

Marketing 243

Marketing Shopping Fulfillment 243

Retail TouchPoints

JANUARY 11, 2022

“This new direct-to-consumer experience is the next step to bringing a fuller expression of the brand to consumers in key markets,” said the brand in a statement announcing the store plans. 2022, we coming in HOT!

Consumer 238

Consumer Location Planning Marketing 238

Retail TouchPoints

MARCH 29, 2024

The Home Depot has revamped and rebranded its retail media network, which first launched in 2018. Previously known as Retail Media+, the offering has been renamed Orange Apron Media.

Advertising 219

Advertising Customer Experience Planning Marketing 219

Retail TouchPoints

AUGUST 9, 2021

Convenience store retailer Urban Value Corner Store , ecommerce provider Vroom Delivery and last mile robotic delivery operator Tortoise have partnered to offer automated on-demand delivery in the Dallas market. The contactless delivery service will utilize the Tortoise Cart, a 100% electric robot approximately the size of a large cooler.

Shopping 272

Shopping Location Marketing ATS 272

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. From 2018 to 2021, Lee worked with Bottega Veneta as the Italian luxury brand’s Creative Director.

Fashion 253

Fashion Management Consumer ATS 253

Inside Retail

DECEMBER 9, 2024

South Korea’s beauty conglomerate Amorepacific announced at its recent Investor Day that it is shifting focus from China to the US and European markets while seeking new brand acquisitions. China, which generated half of the company’s Asian revenue in 2023, has diminished as a key market. billion won (US$85.3

Marketing 130

Marketing Returns Planning Fashion 130

Retail TouchPoints

JULY 7, 2021

His responsibilities grew to encompass Home, Kids and Visual Merchandising before he took the CMO role in 2018. Patel added the President title in 2020 as he assumed additional responsibilities for marketing and ecommerce. The retailer has been seeking to recover from the COVID-19 pandemic and “general market-related challenges.”.

Promotions 260

Promotions Visual Merchandising Marketing Shopping 260

Inside Retail

DECEMBER 1, 2021

Woolworth’s play is the latest in a string of acquisition offers for API, from a proposed merger with Sigma in 2018 , to an offer of acquisition from Wesfarmers in 2021 , which was rivalled by Sigma , and now Woolworths.

Planning 264

Planning Beauty and Health Location Marketing 264

Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition.

Consumer 236

Consumer Marketing Management Shopping 236

Inside Retail

DECEMBER 25, 2022

Michel’s marketing fund. The ACCC had alleged certain payments had been made from the Michel Patisserie’s marketing fund for expenses that were not legitimate marketing expenses and had not been adequately disclosed to franchisees nor agreed to by a majority of franchisees. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Inside Retail

DECEMBER 25, 2022

Michel’s marketing fund. The ACCC had alleged certain payments had been made from the Michel Patisserie’s marketing fund for expenses that were not legitimate marketing expenses and had not been adequately disclosed to franchisees nor agreed to by a majority of franchisees. Waiving historical debts.

Payment Services 246

Payment Services Finance Marketing Consumer 246

Retail TouchPoints

JUNE 22, 2022

Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan. It’s worth remembering that Amazon currently only represents about 1% of the worldwide retail market segment share, and 85% of that worldwide market segment share still resides in physical stores.

Fulfillment 237

Fulfillment Finance Promotions Customer Experience 237

Inside Retail

JANUARY 26, 2023

. “Lotte Duty Free Melbourne Airport store … will be a key hub for Lotte Duty Free’s global business expansion and (duty-free) market recovery,” said Kim Ju-nam, CEO at Lotte Duty Free. The company has 13 stores in six international markets.

Fashion 235

Fashion Shopping Marketing Retail Marketing 235

Retail TouchPoints

MAY 10, 2023

The retailer was acquired by South African holding company Steinhoff International in August 2016, then filed for bankruptcy protection as part of a reorganization in October 2018. In January 2022 , Mattress Firm filed for an IPO, but cited market volatility when it put those plans to bed one year later , clearing the path for an acquisition.

Promotions 235

Promotions Marketing Planning Store Operations 235

Inside Retail

JUNE 4, 2023

When he took over the helm of Myer in 2018, it was losing sales and struggling. The retailer has described its latest half result as the “best profit result” in nearly a decade and says it is “well-placed to continue its outperformance of the market.” The Myer board will conduct a local and international search for King’s replacement.

Department Stores 264

Department Stores Specialty Retailers Returns Planning 264

Inside Retail

SEPTEMBER 26, 2021

Pharmacy group Sigma Healthcare has made a competing offer for Australian Pharmaceutical Industries, looking to buy up the business before Wesfarmers can enter the market. Sigma’s offer implies a value of $1.57 per API share, though would result in API shareholders receiving 35c and 2.05 Sigma shares for each share in API they hold.

Marketing 245

Marketing ATS 245