Retail TouchPoints

DECEMBER 24, 2024

For decades, household name brands have topped the consumer market. Theyve dominated shelf space at retailers around the world while owning consumer mindshare thanks to massive marketing budgets, established reputations and widespread recognition.

Consumer 278

Consumer Marketing Management Shopping 278

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Leveraging Conversational Marketing. Conversational marketing is the next evolution of direct marketing.

Consumer 317

Consumer Marketing Customer Experience Promotions 317

Retail TouchPoints

JUNE 28, 2022

Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. Lande-Shannon brings two decades of experience guiding brands through successful marketing strategies while also driving culture and leadership initiatives.

Marketing 262

Marketing Promotions ATS Location 262

Retail TouchPoints

MARCH 17, 2023

Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer.

Marketing 264

Marketing Wholesale Promotions Customer Experience 264

Retail TouchPoints

NOVEMBER 15, 2021

Thus, most brands don’t believe they can afford video, or continue to carve out only a bite-sized portion of their marketing plans for video. In fact, as we head into the holiday season, marketers will find that video may be just the thing to up their game this year. Fact: Video can help re-create those in-person shopping experiences.

Marketing 278

Marketing Advertising Consumer Shopping 278

Retail TouchPoints

JULY 7, 2022

That was the solution for Adore Me; the internet-only company began working with influencers with large numbers of followers ( 1 million to 5 million ) in 2018 and 2019, but “we had hundreds of smaller influencers that wanted to work with us,” said Ranjay Roy, VP of Strategy at Adore Me, speaking at the RICE event in May.

Marketing 290

Marketing Social Commerce Consumer Management 290

Retail TouchPoints

AUGUST 15, 2022

Wish has launched a global marketing campaign following almost a year’s pause on major advertising as new leadership settled in and formulated a turnaround strategy for the bargain shopping app. There’s probably a lot more companies pulling back on marketing — we’re doing the opposite, and that puts us in a unique position.

Consumer 244

Consumer Marketing Accessories Advertising 244

Retail TouchPoints

JULY 8, 2024

The retailer joins several supermarket retailers that have stopped accepting checks, including Aldi , Whole Foods Market and Lidl. annually between 2018 and 2021, with a total of 11.2 According to the Federal Reserve , the number of payments made by check has been declining, dropping 7.2% billion that year.

Payment Services 290

Payment Services Supermarket Checkout Marketing 290

Inside Retail

SEPTEMBER 6, 2023

While Rolex is an internationally recognised brand, Bucherer isn’t as well known outside of Europe and the US, and operates in a highly homogenised luxury and jewellery retail market. “I It’s driving customers into a dark secondary market, where they risk buying a lemon, or, worse, a fake,” he stressed.

Marketing 264

Marketing ATS Consumer Accounting 264

Inside Retail

JANUARY 22, 2025

Canadian activewear brand Lululemon Athletica aims to double its business through category, retail and market expansion and product innovation. And then globally, we’re now in over 26 markets with single-digit market share, and we have a unique position in almost every market we compete in. How big can it get?

Marketing 277

Marketing Apparel Outdoor Planning 277

Retail TouchPoints

MARCH 13, 2025

Wonder, which was founded by Jet.com entrepreneur Marc Lore in 2018, purchased meal kit company Blue Apron in October 2023 for $103 million and in November 2024 acquired Grubhub for $650 million. Wonder opened a food hall in a Quakertown, Pa.

Advertising 147

Advertising Location Planning Social Commerce 147

Retail TouchPoints

MARCH 10, 2023

Seeking out credible data takes organizations down one of many paths, the most common being conducting market research and relying on web traffic data. Due in large part to recently implemented regulations — such as the California Consumer Privacy Act of 2018 — the use of third-party cookies and identifiers is under fire.

Marketing 246

Marketing Customer Retention Consumer ATS 246

Inside Retail

NOVEMBER 21, 2022

By using future-focused insights, retailing marketers can evolve their strategies to stay abreast of change. A marketer’s crystal ball? No matter the position your brand or business holds in the market, foresight tools are designed to support you in building on your goals. Foresight does not require a belief in astrology.

Marketing 245

Marketing Consumer Marketing Spend Planning 245

Retail TouchPoints

JANUARY 30, 2025

Speed, consistent uptime and outstanding UX have emerged as non-negotiable elements for survival in todays fast-paced market. From 2018 to 2022, companies that embraced digital leadership saw average annual shareholder returns of 8.1% , compared to 4.9% The market is ruthless, and theres no more room for businesses to drag their feet.

Customer Experience 256

Customer Experience Inventory Management Marketing Returns 256

Inside Retail

MARCH 20, 2024

Beyond that, it speaks to the size of the market for add-on products and services, from specialised brushes and cleaning products for status water bottles to covers to protect fancy luggage from scuffs and scratches, The chic Béis Wash pop-up on Melrose Avenue in Los Angeles last month is a polished example of how this looks.

Marketing 246

Marketing Consumer Location Promotions 246

Retail TouchPoints

MARCH 25, 2025

Hy-Vee first partnered with Instacart for deliveries in 2018. Retail media is a critical driver of the grocery ecosystem, and since launching Hy-Vee RedMedia, weve been committed to strengthening our capabilities in this area, said Kathryn Mazza, President of Hy-Vee RedMedia and Chief Marketing Officer of Hy-Vee in a statement.

Advertising 147

Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

NOVEMBER 25, 2024

I visit them, and we text about what’s hot in the market, what new colorways they’re seeing. We increased sales little by little from 2015 to 2018, and the demand was too much, so it was too much for me and my one employee. In fact, I’m still really good friends with the people who work at the stores that sell us.

Wholesale 275

Wholesale Advertising Sporting Goods Marketing 275

Inside Retail

MARCH 4, 2025

. “When you launch a new brand and the first thing you have to do is explain to people how to pronounce it, you’re probably not exactly starting off on the front foot with name recognition or brand awareness let alone establishing a market positioning, he stated.

Apparel 147

Apparel Returns Planning Marketing 147

Retail TouchPoints

DECEMBER 17, 2024

The transformation to a successful omnichannel market offering starts with the understanding that supply chain leaders are departing from the linear logic of traditional supply chain doctrine. Subsequently, some of your peers will take a patchwork approach, which will not be sustainable with the increasingly rapid rate of innovation.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Inside Retail

JANUARY 2, 2025

L’Oreal did not give a valuation for the deal, which comes amid a slowdown in China, previously one of the fastest-growing beauty markets. In 2018, it acquired South Korean makeup firm 3CE. Reporting by Benoit Van Overstraeten and Dominique Patton; Editing by Makini Brice and Alexander Smith, of Reuters.

Marketing 130

Marketing Consumer 130

Inside Retail

DECEMBER 8, 2024

Attractive market Geo Holding, the parent company of secondhand clothing retailer 2nd Street, reported strong sales performance in its latest financial statement. Ogasawara added: Contemporary products tend to be popular across luxury secondhand markets. billion yen (US$5.4 billion) and accounted for 28.2

Thrift Store 130

Thrift Store Accessories Wholesale Marketing 130

Inside Retail

MARCH 23, 2025

The retail-based Homefresh Experience business has launched its distinctive cooking concept into the franchise market. Experience retailer and entrepreneur Stephen Curtis established the business in 2018 in Adelaide, offering kids and adult cooking classes. This story was originally published by our sister site Franchise Executives.

Supermarket 130

Supermarket Shopping Location Marketing 130

Inside Retail

MARCH 11, 2025

Noni B appeared to fare better under Alceon and Scott Evans who was appointed as CEO following the on-market takeover, but its financial results were flattered by the 2017 acquisition of the Pretty Girl Group and the 2018 purchase of five retail chains from Specialty Fashion Group. million and net profits to $17.3

Fashion 147

Fashion Net Profit Specialty Retailers Planning 147

Retail TouchPoints

FEBRUARY 16, 2024

Under the multi-year agreement, IMG will bring to market complementary products that support Claire’s brand purpose of inspiring self-expression and individuality, in categories including apparel , fashion accessories and room décor as well as lifestyle and special occasion products.

Planning 278

Planning Accessories Apparel Fashion 278

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. Meijer will introduce a new brick-and-mortar concept with the launch of Meijer Grocery in early 2023.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Retail TouchPoints

OCTOBER 14, 2021

Under Armour has named Massimo Baratto to the newly created role of EVP, Chief Consumer Officer, to oversee all aspects of Under Armour’s consumer strategy across global marketing, ecommerce and retail. Baratto has been with Under Armour since 2018 as Managing Director of the company’s Europe, Middle East and Africa (EMEA) region.

Consumer 271

Consumer Promotions Customer Experience Management 271

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. NPD estimates that the total addressable market for toys and games in the UK for 2021 was £3.7 billion ), representing the largest toy market in Europe and the fourth largest globally. Last December, Toys ‘R’ Us opened its first U.S.

Returns 330

Returns Marketing Shopping Location 330

Retail TouchPoints

APRIL 9, 2024

Shopify is partnering with Mana Up , an accelerator and venture fund for Hawaii-based products, on an immersive market concept designed to spotlight emerging brands from “the Aloha state.” Access to the overall market is free, but some events, such as live tastings and community programming, will require a paid ticket.

Marketing 264

Marketing Shopping ATS 264

Retail TouchPoints

APRIL 26, 2021

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly. Members also receive exclusive discounts on products they decide to buy.

Jewelry 299

Jewelry Finance Fashion Consumer 299

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. From 2018 to 2021, Lee worked with Bottega Veneta as the Italian luxury brand’s Creative Director.

Fashion 319

Fashion Management Consumer ATS 319

Retail TouchPoints

OCTOBER 29, 2024

and managed by Bluestar since 2018. The JV also has made a $190 million investment in some of the other brands managed or co-owned by Bluestar, including Hurley , Justice and Scotch & Soda , and announced plans to acquire the assets and IP of the Bebe and Brookstone brands. Both brands have been owned by Bebe Stores, Inc.

Finance 162

Finance Brand Management Management Consumer 162

Retail TouchPoints

FEBRUARY 9, 2024

The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023. New York City’s Fairway Market partnered with Instacart in December 2023 , joining Kroger , Aldi and Walmart.

Fulfillment 278

Fulfillment Supermarket Marketing Store Operations 278

Retail TouchPoints

JUNE 26, 2023

Amazon has been working toward becoming a major player in India since at least 2018, when it joined with Indian private equity firm Samara Capital to acquire More , an Indian supermarket and hypermarket chain, for $580.35 Amazon has reportedly planned to invest $12.9 billion through Amazon Web Services and another $6.5 and Europe.

Supermarket 299

Supermarket Planning Marketing ATS 299

Retail TouchPoints

JUNE 3, 2024

market with its March 2018 purchase of Finish Line for $558 million. “By leveraging Algolia’s cutting-edge AI technology, we aim to provide our customers with a seamless and personalized shopping experience, whether they engage with us online, in one of our 3,400+ stores or through other channels.” The retailer had entered the U.S.

Shopping 274

Shopping Marketing Store Operations Customer Experience 274

Inside Retail

MAY 12, 2023

Victoria’s Secret high-profile, glamorous shows took place from 1995 to 2018 and were popular in the 2000s.

Fashion 236

Fashion Marketing ATS Accessories 236

Retail TouchPoints

MAY 31, 2024

Brands will directly access DGMN’s ad inventory within their private market via Commerce Yield, Criteo’s retailer monetization platform. Additionally, Criteo will provide an in-store sales integration within Commerce Max, which will offer brands and agencies omnichannel insights into whether sales take place in-store or online.

Advertising 259

Advertising Marketing Planning 259

Retail TouchPoints

MAY 10, 2023

The retailer was acquired by South African holding company Steinhoff International in August 2016, then filed for bankruptcy protection as part of a reorganization in October 2018. In January 2022 , Mattress Firm filed for an IPO, but cited market volatility when it put those plans to bed one year later , clearing the path for an acquisition.

Promotions 278

Promotions Marketing Planning Store Operations 278