Retail TouchPoints

OCTOBER 14, 2020

The 2020 RIA program garnered more than 130 nominations, with this year’s 10 winners representing a diverse variety of retail and CPG brands, spanning a myriad of categories from machine learning and personalization to marketing, sustainability innovation, crisis management and more.

Merchant Services 278

Merchant Services Promotions Planning Marketing 278

Inside Retail

SEPTEMBER 30, 2022

The importance of a healthy culture in organisations initially focused on managing risk and workplace health and safety. These changes mean that the people skills of managers within organisations are more important than ever. Interestingly, this same model shows that the character of the manager affects trust.

Management 130

Management Employee Engagement Promotions ATS 130

Retail TouchPoints

AUGUST 15, 2024

What’s more, retailers can seize the chance to run targeted ads, cross-promotional campaigns and product placement; all of which offer unique ways to improve brand visibility, engage customers and differentiate brand experiences. It’s clear that gaming networks are no longer simply about gaming.

Promotions 262

Promotions Marketing Target Market Consumer 262

Inside Retail

JANUARY 11, 2023

Pietro Beccari, who has led Christian Dior Couture since 2018, will succeed Michael Burke to become chairman and CEO of Louis Vuitton. He has extended Louis Vuitton’s lead over competitors and promoted the heritage of Louis Vuitton while anchoring it in modernity,” the chairman said. “I

Fashion 245

Fashion Promotions Management Marketing 245

Inside Retail

AUGUST 11, 2024

As Officeworks marks its 30th year of operation, managing director Sarah Hunter has reconfirmed the stationery retailer’s commitment to investing in a strong workplace culture that champions staff as its greatest asset and making meaningful connections with the local communities in which it operates.

Planning 263

Planning Promotions Location Management 263

Retail TouchPoints

JANUARY 12, 2022

According to NewVoiceMedia’s 2018 Serial Switchers report, businesses lose $75 billion a year due to poor customer service. For example, ERP software can automate time-consuming manual processes and centralize operational control while delivering valuable data that reveals consumer buying habits so you can build more effective promotions.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Inside Retail

MARCH 19, 2023

How does what was once an incredibly successful beauty business see its share price fall from $7 in 2018 to just 20 cents today? Back in time The story starts in 2017, when then-CEO and managing director John Humble went on a bit of a buying spree. There’s no reason that business should fail if it’s being managed properly.

Beauty and Health 244

Beauty and Health Management Shipping Promotions 244

Inside Retail

MARCH 15, 2025

How did the award-winning beauty brand Pat McGrath Labs go from a US$1 billion valuation in 2018 to a measly fraction of that figure just seven years later? In the same year, Sienna Investment Managers purchased a 14.4 Lets rewind. In 2021, Eurazeo quietly exited Pat McGrath Labs. billion (about US$1.3 million (approximately US$23.5

Boutique 130

Boutique Marketing Consumer Fulfillment 130

Inside Retail

OCTOBER 24, 2022

In 2018, specialty vacuum and cleaning retailer Godfreys was delisted from the ASX and bought back by the family of John Johnson, who started the business 90 years ago. Over the last six months, Lee said that Godfreys has started investing more heavily in social media , including utilising influencers to promote the business. “We

Promotions 246

Promotions Customer Experience Planning Management 246

Retail TouchPoints

MAY 5, 2023

The two companies have been partners since 2018, in a collaboration that spans same-day delivery, curbside pickup, EBT SNAP payments, virtual convenience, alcohol delivery and pickup and now advertising. This approach makes managing multiple campaigns easier and less complex as we scale.”

Advertising 298

Advertising Grocer Marketing Consumer 298

Retail TouchPoints

AUGUST 19, 2024

Partly due to this shift in consumer sentiment toward valuing privacy, California enacted the Consumer Privacy Act of 2018 , imposing strict regulations on how, and how much, customer data can be collected. Even worse, these promotions often fail to clear the desired inventory at all. Retailers should look to Facebook as an example.

Consumer 306

Consumer Markdowns Promotions Advertising 306

Retail TouchPoints

DECEMBER 8, 2023

To take the obsession even further, it seems like everyone is wearing branded apparel promoting them. It’s also the speed at which you’re able to communicate with your account manager or designer. This could be a dedicated account manager or portal where you can ask questions, review designs, etc.

Drop-Shipping 264

Drop-Shipping Apparel Accounting Shipping 264

Inside Retail

FEBRUARY 8, 2024

Like many retailers, we have had to contend with inflationary pressures and greater promotional cadence, which has had an impact on profits,” said King. Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

OCTOBER 19, 2020

Since its launch in November 2018, Fender has doubled its Tmall sales year-over-year, and the digital storefront is on track to represent more than 10% of the company’s overall business in China. China has been a crucial market for Fender’s ecommerce business, which is prioritizing its Tmall presence.

Consumer 306

Consumer Fulfillment Planning Promotions 306

Inside Retail

AUGUST 26, 2021

We know that hiring or promoting older workers is essential for multi-generational teams to be successful. Barriers to recruiting older workers are reduced when managers challenge ageist stereotypes, utilise an age-diverse hiring panel, use age-inclusive language in recruitment documents and focus on the specific skills required for the job.

Promotions 242

Promotions Management Accounting Marketing 242

Inside Retail

OCTOBER 18, 2022

Retailers will be able to gather data about people surrounding and entering their premises, including demographics, and dynamically adjust in-store signage and promotions to maximise conversion rates. Data management meets emotional intelligence. What could that look like? Earning customer trust will be a minimum expectation.

Payment Services 297

Payment Services Consumer Fulfillment Accounting 297

Retail TouchPoints

FEBRUARY 26, 2024

Launched in 2018, the program was designed to provide associates with higher learning opportunities from reputable academic institutions such as the University of Arkansas, Purdue Global and Spelman College. Walmart is revising its Live Better U (LBU) education benefit to help associates hone their skills for key roles within the company.

Management 162

Management Promotions Store Operations Customer Experience 162

Retail TouchPoints

MARCH 10, 2023

1 shopping app in America back in 2018 , but today it’s largely out of the game at No. court , where Shein has accused Temu of contracting influencers to make “false and deceptive claims” about Shein in their promotions of Temu. Wish also was the No.

Shipping 244

Shipping Consumer Shopping Apparel 244

Mass Relators

JUNE 20, 2022

Matthew Simonsen has been promoted to senior vice president of real estate and development. Jackie Li has been promoted to senior vice president of private brands and global sourcing. He joined Dollar General in 2018 as vice president and chief global sourcing officer. GOODLETTSVILLE, Tenn.

Promotions 52

Promotions Management Employee Engagement Store Operations 52

Retail TouchPoints

OCTOBER 13, 2020

Research from New York University found sustainable products delivered $114 billion in sales in 2018, up 29% from 2013 , and delivered 50% of consumer packaged goods growth during that same time period — despite representing only 16.6% of the category. So how do retailers stay ahead of the pack regarding sustainability?

Beauty and Health 279

Beauty and Health Shipping Consumer Target Market 279

Inside Retail

JULY 5, 2024

It moved into a larger warehouse in 2014 and by 2018, it was shipping 30,000 parcels per day. Booktopia touted its predictive sales algorithm as a competitive advantage that allowed the business to manage stock levels and allocate advertising spend by monitoring and forecasting product demand in real time.

Advertising 264

Advertising Shipping Promotions Marketing 264

Retail TouchPoints

FEBRUARY 22, 2021

The company launched its DTC site on Shopify , and then Florin joined in late 2018. At that point email marketing was being managed by the team at TAC, which also owns and operates From You Flowers , Eve’s Addiction and Brook & York , among other brands. Burgeoning Livestreaming Program Helps Build Brand Equity.

Wholesale 264

Wholesale Marketing Accounting Outdoor 264

365 Retail

JANUARY 30, 2025

Jennings, who joined AS Watson in 2018 as a senior regional estates manager before being promoted to head of estates in 2021, has played a key role in refitting Superdrugs flagship Marble Arch store and leading the companys property team. In addition to new openings, 65 stores will be refitted to enhance the in-store experience.

Beauty and Health 64

Beauty and Health Planning Promotions Shopping 64

Inside Retail

MARCH 6, 2023

Here, we speak with the brand’s general manager, Van Mulryan, about the new Tag Heuer boutique in Adelaide, the increased demand for luxury items and how her upbringing has shaped her career. VM: Back in 2018, we had 93 points of sale, including wholesale and stand-alone boutiques. What did it entail exactly?

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Inside Retail

JUNE 24, 2021

Martin Wood, who joined Cartology last year from oOh Media, has been promoted to head of Strategic Partnerships and Matt Gower, former head of Research at News Corp, has joined the business as senior manager of Research and Insights. Donna James, managing director at Lardon & Associates LLC, will be the new chair.

Department Stores 147

Department Stores Management Apparel Accounting 147

VMS

JANUARY 17, 2022

global supplier and industry leader in visual merchandising design and production, announces the promotions of Casey Stowers and Gage Charles to account managers. Casey joined the company in 2014 and Gage in 2018, both starting their careers at Pacific Northern as account coordinators, with subsequent promotions to account specialists.

Promotions 52

Promotions Visual Merchandising Accounting Management 52

Inside Retail

FEBRUARY 2, 2023

Davenport is cautious about promoting the brand through social media and influencer marketing, which are the go-to channels for many new brands today. “We Back in the game Davenport sold his remaining shares in 2XU to L Catterton in December 2018. We don’t really want to pay someone to speak about our product.

Specialty Retailers 246

Specialty Retailers Boutique Promotions Marketing 246

Retail Gazette

SEPTEMBER 16, 2024

Hotel Chocolat has promoted its UK managing director and group marketing officer Lysa Hardy to the position of chief executive after the business was taken private by confectionery giant Mars at the end of last year.

Promotions 110

Promotions Marketing Management ATS 110

Retail Gazette

DECEMBER 19, 2024

Debenhams head of creative Patrick Duggan has been promoted to the role of creative director after four years at Boohoo Group. Duggan first joined Boohoo Group, which snapped up Debenhams back in 2021 , in July 2020 as creative manager at Karen Millen. He joined Debenhams as senior head of creative in January 2023.

Promotions 52

Promotions Department Stores Fashion Management 52

Mass Relators

JUNE 29, 2021

Raley’s today announced the promotion of two executives – Craig Benson and Levi Wingo – moves made to help the regional supermarket chain achieve its purpose of changing the way the world eats, one plate at a time. “We Prior to his promotion he served as vice president, technology. WEST SACRAMENTO, Calif. Benson joined Raley’s in 1999.

Promotions 52

Promotions Supermarket Store Operations Marketing 52

Retail TouchPoints

MAY 10, 2021

As brands evolve in their understanding of consumer values, the need for empathy will continue to drive outreach, which is causing difficult decisions on the brand management side. Many brands adhere closely to the four Ps of marketing: price, promotion, product and placement. An Increased Need for Understanding.

Consumer 264

Consumer Marketing Accounting Brand Management 264

Retail TouchPoints

JUNE 3, 2020

According to 2018 research into retail technology adoption by AVIXA, the Audiovisual and Integrated Experience Association, 47% of retailers surveyed said they planned to increase the amount of digital signage in their stores.

Planning 239

Planning Shopping Promotions ATS 239

Wiser

MAY 20, 2020

It’s a complex decision that involves customer behavior, marketing, supply chain and inventory management, and other functional areas. Everyday low pricing is a pricing strategy in which brands and retailers promise consumers that their prices will be consistently low, as opposed to having sporadic discounts or promotions.

Markdowns 148

Markdowns Promotions Inventory Management Consumer 148

Inside Retail

DECEMBER 1, 2022

He has been executive chairman of Retail Food Group since 2018, a role he will continue to hold simultaneously. L’Oreal India names new managing director. French beauty giant L’Oreal has announced the appointment of Aseem Kaushik (pictured) as its new managing director for India, according to multiple reports. .

Telecommunications 130

Telecommunications Finance Advertising Management 130

Inside Retail

NOVEMBER 20, 2023

The report by The Cambodian League for the Promotion and Defense of Human Rights, commonly known by its French acronym LICADHO, was based on visits to 21 brick factories in the Cambodian capital Phnom Penh and neighbouring Kandal province between April and September, as well as interviews with current and former workers.

Apparel 147

Apparel Management Promotions Fashion 147

Inside Retail

MARCH 20, 2024

Aesthetic luggage for everyone on-the-go wear American on-the-go brand Béis was founded by actor and entrepreneur Shay Mitchell in 2018 to fill a gap in the luggage market for functional travel products that were chic, and affordable. Brand fans are one level above a regular customer.

Marketing 246

Marketing Consumer Location Promotions 246

Mass Relators

DECEMBER 13, 2021

WEST DES MOINES, Iowa — Three Hy-Vee executives have been promoted to new roles, the company announced on Friday. He held many retail store operations and management positions within Hy-Vee, and in 2006 he was promoted to assistant vice president, operations, northwestern district.

Promotions 52

Promotions Accounting Health & Wellness Planning 52