Retail TouchPoints

DECEMBER 24, 2024

However, AI has completely upended this paradigm by digitizing and optimizing how brands identify, select and manage their manufacturing relationships. Previously, he founded Handy, which was acquired by Angi in 2018, where he eventually became CEO.

Consumer 278

Consumer Marketing Management Shopping 278

Retail TouchPoints

DECEMBER 17, 2024

Ultimately, the integration enables a friction-free shopping experience while helping you manage your inventory more effectively. In this capacity, he oversees product strategy, management, user experience and documentation, while also leading the professional services team responsible for client implementations and partner enablement.

Fulfillment 260

Fulfillment Drop-Shipping Customer Experience Shipping 260

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. As the London-headquartered brand’s Chief Creative Officer, Lee will manage all Burberry collections.

Fashion 319

Fashion Management Consumer ATS 319

Inside Retail

MARCH 4, 2025

Lays started searching for its store manager last week, according to a LinkedIn post of head of people and culture Bri Brown. ” BBRC previously owned a lingerie chain called Bras N Things, which once got to 200 stores and was sold to US underwear group Hanes for $500 million in 2018. .

Apparel 147

Apparel Returns Planning Marketing 147

Retail TouchPoints

MARCH 25, 2025

Hy-Vee first partnered with Instacart for deliveries in 2018. For example, chocolate-dipped frozen banana brand Dianas Bananas could launch an Easter campaign through Instacart Ads Manager, showcasing its various flavors both online and in-store.

Advertising 147

Advertising Fulfillment Grocer Finance 147

Retail TouchPoints

OCTOBER 14, 2021

Baratto has been with Under Armour since 2018 as Managing Director of the company’s Europe, Middle East and Africa (EMEA) region. Many major retailers have been adding C-level roles focused on boosting the customer experience and managing customer relations over the past several years.

Consumer 271

Consumer Promotions Customer Experience Management 271

Inside Retail

MARCH 11, 2025

Noni B appeared to fare better under Alceon and Scott Evans who was appointed as CEO following the on-market takeover, but its financial results were flattered by the 2017 acquisition of the Pretty Girl Group and the 2018 purchase of five retail chains from Specialty Fashion Group. Noni Bs best year was FY18 when sales increased to $372.4

Fashion 147

Fashion Net Profit Specialty Retailers Planning 147

Inside Retail

SEPTEMBER 13, 2023

We believe in the model, it’s been operating since 2018.” The Silly Solly’s brand has come full circle, now owned by Stanton and an Australian management team that reinvented the model in 2018. “We We experimented with a couple of stores and decided there was a need for this, ” said Stanton.

Planning 298

Planning Discount Store Advertising Management 298

Retail TouchPoints

JANUARY 4, 2021

JCPenney CEO Jill Soltau has stepped down as the retailer’s new owners, Simon Property Group and Brookfield Asset Management , begin a search for a new leader to reinvigorate the retailer. Soltau joined JCPenney in October 2018 with the goal of spearheading a turnaround at the struggling retailer.

Management 264

Management Location Consumer ATS 264

Retail TouchPoints

AUGUST 10, 2021

The ecommerce titan entered pharmaceuticals with the acquisition of PillPack in 2018 and has since focused on building off this base. The retailer made the acquisition for $78 billion in November 2018 to broaden its healthcare offerings. Amazon has likewise exhibited interest in healthcare, with an emphasis on pharmaceutical delivery.

Location 279

Location Planning Management Consumer 279

Retail TouchPoints

JANUARY 23, 2025

We have spent years managing our attrition down. Helping Retailers Reduce Returns Fraud Managing the reverse logistics of returns efficiently is very hard to do, Fehr said. However, Fehr sees that as a benefit: Robotics help us keep the workforce small, and that helps us increase the average tenure of employees , said Fehr.

Returns 272

Returns Merchant Services Payment Services Drop-Shipping 272

Retail TouchPoints

OCTOBER 20, 2022

Parent company Walmart already had been working with Brain Corp , which created the AI-powered core technology, since 2018. Our initial goal at Sam’s Club was to convert time historically spent on scrubbers to more member-focused activities,” said Todd Garner, VP, In-Club Product Management at Sam’s Club in a statement.

Management 276

Management ATS Store Operations 276

Retail TouchPoints

APRIL 20, 2022

Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers.

Customer Experience 304

Customer Experience Management Shopping Location 304

Retail TouchPoints

NOVEMBER 18, 2024

Schumacher joined Dollar Tree in 2018 and brings nearly 20 years of HR experience, including his role as SVP of Human Resources at Dollar Tree prior to taking on the Interim Chief People Officer title. The review was initiated following Dollar Tree’s March 2024 announcement that it would be closing 600 Family Dollar stores by August 2024.

Store Operations 147

Store Operations Promotions Management ATS 147

Retail TouchPoints

OCTOBER 12, 2021

In 2017 the retailer launched Assured Living Services , a non-invasive set of smart home connectors and sensors to help adult children remotely check in on the health and safety of their aging parents, and followed up in 2018 with the acquisition of GreatCall , a connected health and personal emergency response service for seniors.

ATS 264

ATS Consumer Management Customer Experience 264

Inside Retail

SEPTEMBER 1, 2024

To understand those trends – and ultimately answer the question, what is the state of shipping – we surveyed thousands of consumers and retailers and analysed more than 200 million orders powered through Shippit from 2018 to 2024. In 2018, 81 per cent of retailers provided this benefit, but this figure has dropped to 70 per cent this year.

Shipping 278

Shipping Drop-Shipping Fulfillment Checkout 278

Retail Gazette

MARCH 31, 2025

“World Autism Acceptance Month has been a key moment for Morrisons for many years, as seen with the launch of Quieter Hour in 2018, and we look forward to supporting even more customers via our new Sensory Boxes. ” Click here to sign up to Retail Gazettes free daily email newsletter

Kiosk 95

Kiosk Supermarket Shopping Management 95

Retail TouchPoints

JANUARY 30, 2025

From 2018 to 2022, companies that embraced digital leadership saw average annual shareholder returns of 8.1% , compared to 4.9% As AI continues to prove its worth in critical areas like inventory management and security, the pressure to adopt these technologies also is mounting. Whether by carrot or stick, all signs point to upgrading.

Customer Experience 256

Customer Experience Inventory Management Marketing Returns 256

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 this summer.

Brand Management 277

Brand Management Management Fashion Marketing 277

Retail TouchPoints

AUGUST 12, 2020

In January 2020, Stein Mart agreed to a buyout by an affiliate of private equity firm Kingswood Capital Management, but the deal was called off in April. compared to fiscal 2018. The retailer had been struggling even before COVID-19 forced closures of its brick-and-mortar stores: for fiscal 2019, which ended Feb.

Department Stores 292

Department Stores Management Store Operations 292

Retail TouchPoints

AUGUST 5, 2021

Brown Venture Group, founded in 2018 with the goal of raising $50 million to invest in entrepreneurs of color, shares a home town of Minneapolis with Best Buy. Actions have included the retailer providing $44 million to expand college prep and career activities for BIPOC students and a commitment to spend at least $1.2

Planning 306

Planning Management ATS Consumer 306

Retail Focus

JANUARY 21, 2025

Dan has been a key figure in the brands evolution since 2018, initially collaborating as the Founder of boutique marketing agency Flying People. Global womenswear and lifestyle brand Club L London announces the appointment of Dan Lorenson as its new Chief Marketing Officer (CMO).

Marketing 148

Marketing Boutique Wholesale Advertising 148

Inside Retail

JUNE 8, 2021

Willingham, former managing director of advertising and brand consulting company DDB New Zealand, will aim to drive the next phase of growth for the 89-year-old South Australia-based company. Former advertising firm executive Chris Willingham has joined the senior leadership team at footwear and apparel brand R.M. The post R.M.

Marketing 246

Marketing Advertising Apparel Management 246

Retail TouchPoints

AUGUST 24, 2023

since 2018, driving massive success for thousands of small businesses, and now our collaboration with Popshoplive allows us to introduce a platform where creators can become businesses and eventually brands in their own right.” “CS has stood out in the live commerce sector in the U.S. CS has stood out in the live commerce sector in the U.S.

Drop-Shipping 245

Drop-Shipping Shipping Fulfillment Management 245

Retail TouchPoints

FEBRUARY 1, 2021

The original Toys ‘R’ Us was liquidated in 2018 , but Tru Kids acquired its intellectual property and resurrected the retailer in 2019. The environment also leveraged the b8ta Retail as a Service (RaaS) platform, which helps brands manage their in-store experiences and measure how offline experiences translate into online sales.

Brand Management 264

Brand Management Planning Location Management 264

Inside Retail

APRIL 19, 2023

Wilson Asset Management Group, which owns a 9.3 Last week, Wesfarmers sold all of its remaining shares in the supermarket chain, Coles Group , which it spun off in 2018. API has been granted 30 days of exclusive due diligence and negotiations on the binding agreement.

Supermarket 246

Supermarket Management 246

Inside Retail

JANUARY 9, 2025

This deal marks the end of Nordstroms years-long efforts to go private, which the company attempted previously in 2018. On behalf of my family, we look forward to working with our teams to ensure Nordstrom thrives long into the future.

Department Stores 130

Department Stores Boutique Store Operations Promotions 130

Inside Retail

OCTOBER 26, 2021

The deal, which covers both physical and digital retail, will see the business return to the UK after three years, having exited all 100 of its UK stores in 2018: resulting in the loss of more than 3,000 jobs, according to The Guardian.

Returns 279

Returns Fulfillment Planning Marketing 279

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. Current owners Elliott Management and Monarch Alternative Capital will retain control over Claire’s following the IPO. In its filing, the retailer noted that it achieved total net sales growth of 93.1%

Jewelry 278

Jewelry Accessories Accounting Location 278

Inside Retail

DECEMBER 18, 2022

The spokesperson confirmed that David Jones CEO Scott Fyfe and his management team will remain on board and that Anchorage will support the retailer’s ongoing turnaround strategy, known as Vision 2025+. Fyfe said that he and the Anchorage team see many opportunities to optimise value and innovation in the David Jones business.

Department Stores 299

Department Stores Management 299

Retail TouchPoints

JULY 28, 2021

Associates can benefit from mobile tools that help them optimize the pick path, handle multi-order pickups, validate item selections and manage substitutions. This builds on the retailer’s other pharmaceutical offerings, which were launched with the acquisition of PillPack in 2018. in a statement.

Fulfillment 290

Fulfillment Shipping Management ATS 290

Inside Retail

MAY 25, 2021

“TerraCycle has a huge network and were able to assist us in finding the best possible solution for recycling used wetsuit neoprene,” said Shasta O’Loughlin, environmental, social and governance manager at Rip Curl. The brand launched a local wetsuit recycling program at its flagship store in Torquay, Victoria, as a test in 2018. .

Outdoor 244

Outdoor Management ATS 244

Retail TouchPoints

OCTOBER 18, 2021

The retailer had a service called Jet Black, which let high-end NYC shoppers text orders for on-demand products ranging from cosmetics to party décor, that launched in May 2018 and was shuttered in February 2020. This isn’t Walmart’s first foray into text-to-shop.

Shopping 264

Shopping Accounting Management ATS 264

Retail TouchPoints

OCTOBER 19, 2023

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

Inventory Management 263

Inventory Management Promotions Finance Store Operations 263

Inside Retail

JANUARY 13, 2022

Ingka Group, the owner of most Ikea furniture stores worldwide, has bought more land in the United States as part of a long-term commitment to responsible forest management, it said on Thursday. Ingka Group will plant seedlings of mainly longleaf pine on the 1,321 hectares (3,264 acres) of land in Florida.

Management 238

Management 238

Retail TouchPoints

MARCH 2, 2023

The platform’s gross merchandise volume (GMV) has been on the decline since 2018 — the company reported $18.2 billion of GMV it logged in the same quarter in 2018. And active buyers also have been declining, with 134 million reported in Q4 2022, down from a peak of 179 million in Q4 2018.

Shipping 298

Shipping Returns Management Consumer 298

Retail TouchPoints

JANUARY 25, 2023

Effective in 2024, this evolution of PCI marks the first update since 2018 that helps to address many of the technology and cybersecurity evolutions the retail industry is experiencing. With more than 20 years of experience in IT, his expertise includes IT/OT convergence, audit and compliance, data breaches and incident management.

Merchant Services 354

Merchant Services Payment Services Management Shopping 354