Retail TouchPoints

JANUARY 4, 2021

JCPenney CEO Jill Soltau has stepped down as the retailer’s new owners, Simon Property Group and Brookfield Asset Management , begin a search for a new leader to reinvigorate the retailer. Soltau joined JCPenney in October 2018 with the goal of spearheading a turnaround at the struggling retailer.

Management 264

Management Location Consumer ATS 264

Retail TouchPoints

AUGUST 10, 2021

The ecommerce titan entered pharmaceuticals with the acquisition of PillPack in 2018 and has since focused on building off this base. The retailer made the acquisition for $78 billion in November 2018 to broaden its healthcare offerings. Amazon has likewise exhibited interest in healthcare, with an emphasis on pharmaceutical delivery.

Location 279

Location Planning Management Consumer 279

Retail TouchPoints

OCTOBER 20, 2022

Parent company Walmart already had been working with Brain Corp , which created the AI-powered core technology, since 2018. Our initial goal at Sam’s Club was to convert time historically spent on scrubbers to more member-focused activities,” said Todd Garner, VP, In-Club Product Management at Sam’s Club in a statement.

Management 276

Management ATS Store Operations 276

Retail TouchPoints

APRIL 20, 2022

Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers.

Customer Experience 304

Customer Experience Management Shopping Location 304

Retail TouchPoints

DECEMBER 10, 2024

Dillards has been executing a highly successful strategic plan focused on improving operating margins, prudently managing capital expenditures and aggressively returning capital to stockholders, said James Mitarotonda, Chairman of Barington in a statement. However, we are concerned with Macys large capital expenditure programs.

Returns 293

Returns Planning Department Stores Management 293

Retail TouchPoints

OCTOBER 12, 2021

In 2017 the retailer launched Assured Living Services , a non-invasive set of smart home connectors and sensors to help adult children remotely check in on the health and safety of their aging parents, and followed up in 2018 with the acquisition of GreatCall , a connected health and personal emergency response service for seniors.

ATS 264

ATS Consumer Management Customer Experience 264

Inside Retail

SEPTEMBER 1, 2024

To understand those trends – and ultimately answer the question, what is the state of shipping – we surveyed thousands of consumers and retailers and analysed more than 200 million orders powered through Shippit from 2018 to 2024. In 2018, 81 per cent of retailers provided this benefit, but this figure has dropped to 70 per cent this year.

Shipping 278

Shipping Drop-Shipping Fulfillment Checkout 278

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 this summer.

Brand Management 277

Brand Management Management Fashion Marketing 277

Retail TouchPoints

AUGUST 12, 2020

In January 2020, Stein Mart agreed to a buyout by an affiliate of private equity firm Kingswood Capital Management, but the deal was called off in April. compared to fiscal 2018. The retailer had been struggling even before COVID-19 forced closures of its brick-and-mortar stores: for fiscal 2019, which ended Feb.

Department Stores 292

Department Stores Management Store Operations 292

Retail TouchPoints

AUGUST 5, 2021

Brown Venture Group, founded in 2018 with the goal of raising $50 million to invest in entrepreneurs of color, shares a home town of Minneapolis with Best Buy. Actions have included the retailer providing $44 million to expand college prep and career activities for BIPOC students and a commitment to spend at least $1.2

Planning 306

Planning Management ATS Consumer 306

Inside Retail

JUNE 8, 2021

Willingham, former managing director of advertising and brand consulting company DDB New Zealand, will aim to drive the next phase of growth for the 89-year-old South Australia-based company. Former advertising firm executive Chris Willingham has joined the senior leadership team at footwear and apparel brand R.M. The post R.M.

Marketing 246

Marketing Advertising Apparel Management 246

Retail TouchPoints

AUGUST 24, 2023

since 2018, driving massive success for thousands of small businesses, and now our collaboration with Popshoplive allows us to introduce a platform where creators can become businesses and eventually brands in their own right.” “CS has stood out in the live commerce sector in the U.S. CS has stood out in the live commerce sector in the U.S.

Drop-Shipping 245

Drop-Shipping Shipping Fulfillment Management 245

Retail TouchPoints

FEBRUARY 1, 2021

The original Toys ‘R’ Us was liquidated in 2018 , but Tru Kids acquired its intellectual property and resurrected the retailer in 2019. The environment also leveraged the b8ta Retail as a Service (RaaS) platform, which helps brands manage their in-store experiences and measure how offline experiences translate into online sales.

Brand Management 264

Brand Management Planning Location Management 264

Inside Retail

APRIL 19, 2023

Wilson Asset Management Group, which owns a 9.3 Last week, Wesfarmers sold all of its remaining shares in the supermarket chain, Coles Group , which it spun off in 2018. API has been granted 30 days of exclusive due diligence and negotiations on the binding agreement.

Supermarket 246

Supermarket Management 246

Inside Retail

DECEMBER 18, 2022

The spokesperson confirmed that David Jones CEO Scott Fyfe and his management team will remain on board and that Anchorage will support the retailer’s ongoing turnaround strategy, known as Vision 2025+. Fyfe said that he and the Anchorage team see many opportunities to optimise value and innovation in the David Jones business.

Department Stores 299

Department Stores Management 299

Inside Retail

OCTOBER 26, 2021

The deal, which covers both physical and digital retail, will see the business return to the UK after three years, having exited all 100 of its UK stores in 2018: resulting in the loss of more than 3,000 jobs, according to The Guardian.

Returns 279

Returns Fulfillment Planning Marketing 279

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. Current owners Elliott Management and Monarch Alternative Capital will retain control over Claire’s following the IPO. In its filing, the retailer noted that it achieved total net sales growth of 93.1%

Jewelry 278

Jewelry Accessories Accounting Location 278

Retail Gazette

MARCH 21, 2024

Pandora has named its current general manager of Northern Europe Sonia Lopez Delgado as its new general manager of the British Isles (BRIS). Delgado joined the jewellery retailer in 2018 as its country manager in Spain, and has previously held senior positions across The Body Shop, LVMH Fragrances Brands and El Corte Inglés.

Promotions 101

Promotions Management Shopping ATS 101

Retail TouchPoints

JULY 28, 2021

Associates can benefit from mobile tools that help them optimize the pick path, handle multi-order pickups, validate item selections and manage substitutions. This builds on the retailer’s other pharmaceutical offerings, which were launched with the acquisition of PillPack in 2018. in a statement.

Fulfillment 290

Fulfillment Shipping Management ATS 290

Inside Retail

MAY 25, 2021

“TerraCycle has a huge network and were able to assist us in finding the best possible solution for recycling used wetsuit neoprene,” said Shasta O’Loughlin, environmental, social and governance manager at Rip Curl. The brand launched a local wetsuit recycling program at its flagship store in Torquay, Victoria, as a test in 2018. .

Outdoor 244

Outdoor Management ATS 244

Retail TouchPoints

OCTOBER 18, 2021

The retailer had a service called Jet Black, which let high-end NYC shoppers text orders for on-demand products ranging from cosmetics to party décor, that launched in May 2018 and was shuttered in February 2020. This isn’t Walmart’s first foray into text-to-shop.

Shopping 264

Shopping Accounting Management ATS 264

Retail TouchPoints

OCTOBER 19, 2023

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

Inventory Management 263

Inventory Management Promotions Finance Store Operations 263

Inside Retail

JANUARY 13, 2022

Ingka Group, the owner of most Ikea furniture stores worldwide, has bought more land in the United States as part of a long-term commitment to responsible forest management, it said on Thursday. Ingka Group will plant seedlings of mainly longleaf pine on the 1,321 hectares (3,264 acres) of land in Florida.

Management 238

Management 238

Retail TouchPoints

MARCH 2, 2023

The platform’s gross merchandise volume (GMV) has been on the decline since 2018 — the company reported $18.2 billion of GMV it logged in the same quarter in 2018. And active buyers also have been declining, with 134 million reported in Q4 2022, down from a peak of 179 million in Q4 2018.

Shipping 298

Shipping Returns Management Consumer 298

Retail TouchPoints

JANUARY 25, 2023

Effective in 2024, this evolution of PCI marks the first update since 2018 that helps to address many of the technology and cybersecurity evolutions the retail industry is experiencing. With more than 20 years of experience in IT, his expertise includes IT/OT convergence, audit and compliance, data breaches and incident management.

Merchant Services 354

Merchant Services Payment Services Management Shopping 354

Retail TouchPoints

SEPTEMBER 22, 2022

Ancora cited Kohl’s repeated rejection of acquisition offers, including from Sycamore Partners and Acacia Research in February 2022 and Franchise Group in July 2022, as part of the need for new management. The activist investor expressed concern that Kohl’s will be unable to manage a true turnaround. The fact is that Ms.

Operating Expenses 264

Operating Expenses Fulfillment Management Accounting 264

Retail TouchPoints

AUGUST 2, 2022

The new panel members are healthcare industry veterans who will work with Dollar General as the company develops its investment strategies in the health and wellness category.

Fulfillment 278

Fulfillment Location Management ATS 278

Retail TouchPoints

JANUARY 21, 2021

with stores in Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina and South Carolina, Southeastern Grocers emerged from bankruptcy in 2018 , shuttering 94 stores to free up capital for a revitalization of its business. One of the largest conventional supermarket companies in the U.S.,

Grocer 257

Grocer Supermarket Management Store Operations 257

Inside Retail

MARCH 19, 2023

How does what was once an incredibly successful beauty business see its share price fall from $7 in 2018 to just 20 cents today? Back in time The story starts in 2017, when then-CEO and managing director John Humble went on a bit of a buying spree. There’s no reason that business should fail if it’s being managed properly.

Beauty and Health 244

Beauty and Health Management Shipping Promotions 244

Retail TouchPoints

MARCH 11, 2022

This is the latest development in a nearly four-year transition away from former subsidiary PayPal toward an internally managed end-to-end payments system. eBay and PayPal have been slowly separating their businesses for years, beginning with the 2015 spinoff of PayPal.

Payment Services 290

Payment Services Shipping Planning Management 290

Retail TouchPoints

MAY 5, 2022

As Torrid’s CCO, Muñoz will manage product, design, product development, fabrication, sourcing, technical fit, creative marketing and merchandising. Serving as Torrid CEO from August 2018 to April 2022, Muñoz led the retailer through the COVID-19 pandemic and a 2021 IPO.

Apparel 263

Apparel Accounting Management Consumer 263

Inside Retail

JUNE 21, 2022

Stephenson has filed a suit against Zoetop Business Co, the Hong Kong-headquartered company trading as Shein, and Delaware, US-registered Shein Distribution Corp, based in California, with four claims covering copyright infringement, and the editing or absence of copyright management information.

Fast Fashion 246

Fast Fashion Fashion Accounting Management 246

Retail TouchPoints

MAY 27, 2022

The increase would make starting salaries 45% higher than they were in 2018 as the retailer faces the challenges of a tight labor market and a unionization push. Apple is reportedly planning to boost starting pay for U.S. store associates to $22 per hour, and even higher in certain markets, according to The Wall Street Journal.

Accounting 290

Accounting Location Marketing Planning 290

Retail TouchPoints

JANUARY 12, 2022

According to NewVoiceMedia’s 2018 Serial Switchers report, businesses lose $75 billion a year due to poor customer service. Lottery management software can reduce shrink and ticket inventory management workload, helping your employees focus on providing great customer service. Focus on service.

Payment Services 277

Payment Services Wholesale Inventory Management Consumer 277

Retail TouchPoints

FEBRUARY 9, 2024

As a result of the sale, Farfetch is now a private company, after having been traded on the NYSE since its IPO in September 2018. The moves by Neiman and Kering follow the contentious sale of Farfetch to South Korean ecommerce company Coupang , which was completed on Jan.

Department Stores 278

Department Stores Boutique Finance Fashion 278

Inside Retail

APRIL 11, 2022

The FWO is attempting to recover $713,395 in underpayments by Woolworths to 70 salaried managers covering 2018-19. Rival Coles has admitted to $20 million in underpayments to some store staff in early 2020 and a class action on behalf of some store managers alleged a further $150 million had been underpaid.

Payment Services 246

Payment Services Supermarket Management 246

Retail TouchPoints

DECEMBER 1, 2021

stores in 2018, the Toys ‘R’ Us brand passed through a number of hands before being acquired by brand management firm WHP Global in March 2021. Slated to open in mid-December, the new mall-based flagship follows on a 2019 attempt to revive the toy store chain via smaller mall locations that was thwarted by the pandemic. .

ATS 264

ATS Location Brand Management Shopping 264