Inside Retail

SEPTEMBER 1, 2024

To understand those trends – and ultimately answer the question, what is the state of shipping – we surveyed thousands of consumers and retailers and analysed more than 200 million orders powered through Shippit from 2018 to 2024. In 2018, 81 per cent of retailers provided this benefit, but this figure has dropped to 70 per cent this year.

Shipping 278

Shipping Drop-Shipping Fulfillment Checkout 278

Retail TouchPoints

OCTOBER 1, 2022

Lee will replace former creative chief Riccardo Tisci , who was appointed to the role in March 2018 following his career with Givenchy from 2005 to 2017. As the London-headquartered brand’s Chief Creative Officer, Lee will manage all Burberry collections.

Fashion 253

Fashion Management Consumer ATS 253

Retail TouchPoints

AUGUST 5, 2021

Brown Venture Group, founded in 2018 with the goal of raising $50 million to invest in entrepreneurs of color, shares a home town of Minneapolis with Best Buy. Actions have included the retailer providing $44 million to expand college prep and career activities for BIPOC students and a commitment to spend at least $1.2

Planning 298

Planning Management ATS Consumer 298

Retail TouchPoints

OCTOBER 12, 2021

In 2017 the retailer launched Assured Living Services , a non-invasive set of smart home connectors and sensors to help adult children remotely check in on the health and safety of their aging parents, and followed up in 2018 with the acquisition of GreatCall , a connected health and personal emergency response service for seniors.

ATS 242

ATS Consumer Management Customer Experience 242

Inside Retail

JUNE 8, 2021

Willingham, former managing director of advertising and brand consulting company DDB New Zealand, will aim to drive the next phase of growth for the 89-year-old South Australia-based company. Former advertising firm executive Chris Willingham has joined the senior leadership team at footwear and apparel brand R.M. The post R.M.

Marketing 246

Marketing Advertising Apparel Management 246

Retail TouchPoints

OCTOBER 14, 2021

Baratto has been with Under Armour since 2018 as Managing Director of the company’s Europe, Middle East and Africa (EMEA) region. Many major retailers have been adding C-level roles focused on boosting the customer experience and managing customer relations over the past several years.

Consumer 204

Consumer Promotions Customer Experience Management 204

Inside Retail

APRIL 19, 2023

Wilson Asset Management Group, which owns a 9.3 Last week, Wesfarmers sold all of its remaining shares in the supermarket chain, Coles Group , which it spun off in 2018. API has been granted 30 days of exclusive due diligence and negotiations on the binding agreement.

Supermarket 246

Supermarket Management 246

Retail TouchPoints

JANUARY 4, 2021

JCPenney CEO Jill Soltau has stepped down as the retailer’s new owners, Simon Property Group and Brookfield Asset Management , begin a search for a new leader to reinvigorate the retailer. Soltau joined JCPenney in October 2018 with the goal of spearheading a turnaround at the struggling retailer.

Management 220

Management Location Consumer ATS 220

Inside Retail

DECEMBER 18, 2022

The spokesperson confirmed that David Jones CEO Scott Fyfe and his management team will remain on board and that Anchorage will support the retailer’s ongoing turnaround strategy, known as Vision 2025+. Fyfe said that he and the Anchorage team see many opportunities to optimise value and innovation in the David Jones business.

Department Stores 299

Department Stores Management 299

Inside Retail

OCTOBER 26, 2021

The deal, which covers both physical and digital retail, will see the business return to the UK after three years, having exited all 100 of its UK stores in 2018: resulting in the loss of more than 3,000 jobs, according to The Guardian.

Returns 279

Returns Fulfillment Planning Marketing 279

Retail TouchPoints

APRIL 20, 2022

Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers.

Customer Experience 254

Customer Experience Management Shopping Location 254

Inside Retail

MAY 25, 2021

“TerraCycle has a huge network and were able to assist us in finding the best possible solution for recycling used wetsuit neoprene,” said Shasta O’Loughlin, environmental, social and governance manager at Rip Curl. The brand launched a local wetsuit recycling program at its flagship store in Torquay, Victoria, as a test in 2018. .

Outdoor 244

Outdoor Management ATS 244

Retail TouchPoints

OCTOBER 20, 2022

Parent company Walmart already had been working with Brain Corp , which created the AI-powered core technology, since 2018. Our initial goal at Sam’s Club was to convert time historically spent on scrubbers to more member-focused activities,” said Todd Garner, VP, In-Club Product Management at Sam’s Club in a statement.

Management 221

Management ATS Store Operations 221

Retail TouchPoints

JULY 28, 2021

Associates can benefit from mobile tools that help them optimize the pick path, handle multi-order pickups, validate item selections and manage substitutions. This builds on the retailer’s other pharmaceutical offerings, which were launched with the acquisition of PillPack in 2018. in a statement.

Fulfillment 284

Fulfillment Shipping Management ATS 284

Inside Retail

JANUARY 13, 2022

Ingka Group, the owner of most Ikea furniture stores worldwide, has bought more land in the United States as part of a long-term commitment to responsible forest management, it said on Thursday. Ingka Group will plant seedlings of mainly longleaf pine on the 1,321 hectares (3,264 acres) of land in Florida.

Management 238

Management 238

Retail TouchPoints

MARCH 8, 2023

Brand management firm WHP Global has received a $375 million equity investment from funds managed by the private equity group of Ares Management Corporation to fuel its next wave of brand acquisitions. The transaction values WHP at $1.6 this summer.

Brand Management 229

Brand Management Management Fashion Marketing 229

Inside Retail

MARCH 19, 2023

How does what was once an incredibly successful beauty business see its share price fall from $7 in 2018 to just 20 cents today? Back in time The story starts in 2017, when then-CEO and managing director John Humble went on a bit of a buying spree. There’s no reason that business should fail if it’s being managed properly.

Beauty and Health 244

Beauty and Health Management Shipping Promotions 244

Inside Retail

JUNE 21, 2022

Stephenson has filed a suit against Zoetop Business Co, the Hong Kong-headquartered company trading as Shein, and Delaware, US-registered Shein Distribution Corp, based in California, with four claims covering copyright infringement, and the editing or absence of copyright management information.

Fast Fashion 246

Fast Fashion Fashion Accounting Management 246

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. Current owners Elliott Management and Monarch Alternative Capital will retain control over Claire’s following the IPO. In its filing, the retailer noted that it achieved total net sales growth of 93.1%

Jewelry 251

Jewelry Accessories Accounting Location 251

Retail TouchPoints

MARCH 11, 2022

This is the latest development in a nearly four-year transition away from former subsidiary PayPal toward an internally managed end-to-end payments system. eBay and PayPal have been slowly separating their businesses for years, beginning with the 2015 spinoff of PayPal.

Payment Services 283

Payment Services Shipping Planning Management 283

Inside Retail

APRIL 11, 2022

The FWO is attempting to recover $713,395 in underpayments by Woolworths to 70 salaried managers covering 2018-19. Rival Coles has admitted to $20 million in underpayments to some store staff in early 2020 and a class action on behalf of some store managers alleged a further $150 million had been underpaid.

Payment Services 246

Payment Services Supermarket Management 246

Inside Retail

AUGUST 11, 2024

As Officeworks marks its 30th year of operation, managing director Sarah Hunter has reconfirmed the stationery retailer’s commitment to investing in a strong workplace culture that champions staff as its greatest asset and making meaningful connections with the local communities in which it operates.

Planning 263

Planning Promotions Location Management 263

Inside Retail

JUNE 29, 2022

Owndays’ executives Shuji Tanaka and Takeshi Umiyama will retain their shares in the company and continue to manage Owndays as an independent brand. The Japanese retailer received investment from LVMH-owned L Catterton and Mitsui & Co in 2018. The deal is expected to help both companies further expand their presence in Asia. “As

Customer Experience 228

Customer Experience Management Consumer Accessories 228

Retail TouchPoints

DECEMBER 10, 2024

Dillards has been executing a highly successful strategic plan focused on improving operating margins, prudently managing capital expenditures and aggressively returning capital to stockholders, said James Mitarotonda, Chairman of Barington in a statement. However, we are concerned with Macys large capital expenditure programs.

Returns 248

Returns Planning Department Stores Management 248

Inside Retail

MAY 20, 2021

Woolworths Group introduced a Gender Affirmation Policy and supports in 2018 and has been awarded Gold Tier status in the Australian Workplace Equality Index (AWEI) for LGTBQ+ inclusion for the last three years. I am very proud that Allianz has taken this important step.

Supermarket 338

Supermarket Management Consumer ATS 338

Retail TouchPoints

FEBRUARY 1, 2021

The original Toys ‘R’ Us was liquidated in 2018 , but Tru Kids acquired its intellectual property and resurrected the retailer in 2019. The environment also leveraged the b8ta Retail as a Service (RaaS) platform, which helps brands manage their in-store experiences and measure how offline experiences translate into online sales.

Brand Management 223

Brand Management Planning Location Management 223

Inside Retail

JANUARY 6, 2023

She will also step down as brand CEO of Pink, the sister firm that sells items geared toward teenagers, that she managed before moving into the broader group CEO role. Hauk has led Pink since 2018 and she was named CEO of Victoria’s Secret last July. Hauk’s position is not expected to be replaced.

Management 246

Management Shopping ATS Accessories 246

Retail TouchPoints

AUGUST 24, 2023

since 2018, driving massive success for thousands of small businesses, and now our collaboration with Popshoplive allows us to introduce a platform where creators can become businesses and eventually brands in their own right.” “CS has stood out in the live commerce sector in the U.S. CS has stood out in the live commerce sector in the U.S.

Drop-Shipping 203

Drop-Shipping Shipping Fulfillment Management 203

Retail TouchPoints

JANUARY 25, 2023

Effective in 2024, this evolution of PCI marks the first update since 2018 that helps to address many of the technology and cybersecurity evolutions the retail industry is experiencing. With more than 20 years of experience in IT, his expertise includes IT/OT convergence, audit and compliance, data breaches and incident management.

Merchant Services 324

Merchant Services Payment Services Management Shopping 324

Inside Retail

SEPTEMBER 29, 2022

Compared with the 2018-19 year – before the advent of the pandemic – overall sales were up 17.8 The business says it has entered FY23 with a clean inventory position and is prepared to manage peak trading periods like Black Friday, Cyber Monday, Christmas, Boxing Day and ‘Back to School’ times. per cent to $1.5 per cent to $285.2

Apparel 245

Apparel Accounting Planning Management 245

Inside Retail

JANUARY 11, 2023

Pietro Beccari, who has led Christian Dior Couture since 2018, will succeed Michael Burke to become chairman and CEO of Louis Vuitton. The management reshuffle follows the latest appointment of Bernard Arnault’s eldest son Antoine Arnault as CEO of family holding company Christian Dior SE a month ago.

Fashion 245

Fashion Promotions Management Marketing 245

Retail TouchPoints

AUGUST 12, 2020

In January 2020, Stein Mart agreed to a buyout by an affiliate of private equity firm Kingswood Capital Management, but the deal was called off in April. compared to fiscal 2018. The retailer had been struggling even before COVID-19 forced closures of its brick-and-mortar stores: for fiscal 2019, which ended Feb.

Department Stores 220

Department Stores Management Store Operations 220

Retail TouchPoints

OCTOBER 18, 2021

The retailer had a service called Jet Black, which let high-end NYC shoppers text orders for on-demand products ranging from cosmetics to party décor, that launched in May 2018 and was shuttered in February 2020. This isn’t Walmart’s first foray into text-to-shop.

Shopping 232

Shopping Accounting Management ATS 232

Retail TouchPoints

MAY 27, 2022

The increase would make starting salaries 45% higher than they were in 2018 as the retailer faces the challenges of a tight labor market and a unionization push. Apple is reportedly planning to boost starting pay for U.S. store associates to $22 per hour, and even higher in certain markets, according to The Wall Street Journal.

Accounting 265

Accounting Location Marketing Planning 265

Retail TouchPoints

SEPTEMBER 22, 2022

Ancora cited Kohl’s repeated rejection of acquisition offers, including from Sycamore Partners and Acacia Research in February 2022 and Franchise Group in July 2022, as part of the need for new management. The activist investor expressed concern that Kohl’s will be unable to manage a true turnaround. The fact is that Ms.

Operating Expenses 234

Operating Expenses Fulfillment Management Accounting 234

Retail TouchPoints

DECEMBER 1, 2021

stores in 2018, the Toys ‘R’ Us brand passed through a number of hands before being acquired by brand management firm WHP Global in March 2021. Slated to open in mid-December, the new mall-based flagship follows on a 2019 attempt to revive the toy store chain via smaller mall locations that was thwarted by the pandemic. .

ATS 243

ATS Location Brand Management Shopping 243

Inside Retail

FEBRUARY 8, 2024

Our focus remains on seeking to drive further and sustainable cost efficiencies and inventory management,” he added. King has been on a 12-month rolling contract with Myer since 2018 and has decided to retire at the end of this financial year to return home to Florida to be with his family.

Department Stores 264

Department Stores Inventory Management Planning Returns 264