Retail TouchPoints

NOVEMBER 14, 2023

The integrations are slated to begin online and in select locations this year, with a more expansive rollout planned for 2024. After it closed its last brick-and-mortar retail store in 2009, Circuit City launched a comeback in 2018 with an experiential ecommerce site.

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Planning Shopping Location Consumer 277

Retail TouchPoints

JANUARY 12, 2021

This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. The pandemic also put the survival of shopping malls — the aggregation of physical retailers — on the line. Post-COVID: Shopping = Buying + Experience.

Shopping 288

Shopping Merchant Services Advertising Customer Experience 288

Retail TouchPoints

MARCH 12, 2024

After opening the brand’s first brick-and-mortar location since its 2018 bankruptcy in July 2023, the company has now announced plans to bring Babies ‘R’ Us shop-in-shops to 200 Kohl’s locations this year. WHP Global is following a familiar playbook for its relaunch of Babies ‘R’ Us.

Location 147

Location Shopping ATS Apparel 147

Retail TouchPoints

JUNE 18, 2024

CAMP is partnering with mall operator Simon to bring its “play-and-shop” concept to Philadelphia and Houston over the next two years. In 2024, CAMP will open at the King of Prussia mall near Philadelphia, while the new Houston location will land at The Galleria in 2025.

Shopping 203

Shopping Location Management Customer Experience 203

Retail TouchPoints

APRIL 26, 2024

A little less than one year after Toys ‘R’ Us made its return to the world of UK brick-and-mortar via nine shop-in-shops in WHSmith stores, TRU parent company WHP Global has announced plans to expand the partnership and add 30 new locations by this summer. Locations and opening dates will be announced in the coming weeks.

Shopping 182

Shopping Location Shipping Brand Management 182

Retail TouchPoints

SEPTEMBER 6, 2022

This grocery store model is the Midwest retailer’s first expansion into additional categories since the 2018 introduction of its neighborhood market small concept, Bridge Street Market, in Grand Rapids, Mich. The new store concept will be introduced at locations in Michigan’s Orion Township and Macomb Township.

Beauty and Health 328

Beauty and Health Location Shopping Marketing 328

Retail Gazette

APRIL 10, 2025

The service will initially be available to customers shopping through Tescos online platform, where they will be informed that Deliveroo powers the delivery service. The Tesco Whoosh trial is the first step in what could be a wider rollout of the service across more locations in Ireland, with expansion plans in place for the future.

Grocer 116

Grocer Fulfillment Supermarket Checkout 116

Retail TouchPoints

OCTOBER 21, 2022

flagship following its 2018 bankruptcy, just in time for the holiday shopping rush. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S., locations four years ago. The launch of the UK websites coincide with the rollout of Toys ‘R’ Us shops at Macy’s across the U.S.,

Returns 330

Returns Marketing Shopping Location 330

Inside Retail

MARCH 23, 2025

Experience retailer and entrepreneur Stephen Curtis established the business in 2018 in Adelaide, offering kids and adult cooking classes. “Meals are shopped for, cooked and mostly eaten on the same day. “Our Port Adelaide location has been ideal. “The mission is social inclusion. .

Supermarket 130

Supermarket Shopping Location Marketing 130

Retail TouchPoints

SEPTEMBER 8, 2020

Macy’s is expanding its pop-up shop program through a partnership with electric car brand Polestar. Polestar chose the Macy’s location given its high-profile nature and in being one of the most prestigious locations in San Francisco.

Location 256

Location Shopping Marketing Store Operations 256

Retail TouchPoints

APRIL 9, 2025

Princess Polly positions itself right in the center of the Gen Z zeitgeist, and its newest physical location also has surrounded itself with young brands. The logistics for us, on the East Coast and West Coast, [means] it takes time to get stock over to those locations. Key markets include Miami; Glendale, Calif.;

Fashion 147

Fashion Location Accessories Marketing 147

Inside Retail

SEPTEMBER 27, 2021

Aldi, which only recently introduced self-serve checkout in Australia , announced last week that it would open its first checkout-free store on a trial basis, at a location in London that is yet to be confirmed. Woolworths introduced it in supermarkets in 2018, as a trial at its store in Sydney’s Double Bay.

Checkout 246

Checkout Shopping Supermarket Consumer 246

Retail TouchPoints

OCTOBER 8, 2021

It appears the ecommerce giant is using these brick-and-mortar locations primarily for consumer and market testing purposes, but Amazon has released little data about plans or timetables for additional openings. The Kent location is the first of these stores outside the U.S.; We may also look at some city center locations.”.

Department Stores 316

Department Stores Location Planning Fashion 316

Retail TouchPoints

MAY 6, 2022

Just five months after the opening its first brick-and-mortar store in Las Vegas, size-inclusive lingerie brand Savage x Fenty is planning to more than double its physical footprint, from five locations to 11. metro area. Now six new stores are in the works, destined for Chicago, Atlanta, Detroit, St. Louis, Long Island, N.Y. and Newark, Del.

Retail Trends 293

Retail Trends Location Planning Consumer 293

Retail TouchPoints

APRIL 20, 2022

“Now more than ever, our customers expect to shop with us how, when and where they want — and there’s little tolerance for friction in the shopping experience.

Customer Experience 304

Customer Experience Management Shopping Location 304

Retail TouchPoints

JULY 31, 2024

The JWO technology, launched in 2018 and now in 170 third-party retail locations, had previously analyzed shoppers’ behavior — their movement and location in the store, what they picked up and the quantity of each item — sequentially. But in unusual shopping scenarios (e.g. Does it match? If so, all is well.

Payment Services 288

Payment Services Location Shopping Store Operations 288

Retail TouchPoints

JUNE 24, 2022

Called Walmart Now, the virtual convenience service will offer delivery as quickly as 30 minutes for nearly 4,000 of Walmart’s most-shopped items, including fresh groceries, snacks and pantry and household essentials such as pet, baby and personal care items.

Fulfillment 277

Fulfillment Location Shopping ATS 277

Retail TouchPoints

DECEMBER 1, 2021

Toys ‘R’ Us will open the doors of a new two-level , 20,000-square-foot flagship store at American Dream , just in time for the last few weeks of holiday shopping, and Geoffrey the Giraffe will be in residence. flagship follows on a previous announcement that Toys ‘R’ Us shop-in-shops will open in 400 Macy’s locations in 2022.

ATS 264

ATS Location Brand Management Shopping 264

Retail TouchPoints

JUNE 23, 2023

The news broke three months after the retailer announced that it would close eight other locations across the U.S. The Seattle store, which closed June 16, was Amazon’s second in the city when it opened in August 2018. However, Amazon is far from done with its cashierless Just Walk Out technology.

Checkout 276

Checkout Location Shopping ATS 276

Retail TouchPoints

JUNE 5, 2023

Powered by Instacart , Aldi will offer nearly 2,000 of its most-shopped items for delivery in as fast as 30 minutes. The Aldi Express service is now available from more than 2,100 Aldi supermarket locations across the U.S. “We

Payment Services 263

Payment Services Supermarket Location Shopping 263

Retail TouchPoints

AUGUST 9, 2021

Urban Value initially will pilot the program at its downtown Dallas location before expanding to other stores in the area. “We We are very excited to pilot this first-in-market contactless shopping opportunity,” said Steve McKinley, CEO of Urban Value in a statement. “I

Shopping 299

Shopping Location Marketing ATS 299

Inside Retail

DECEMBER 8, 2024

The company aims to strengthen its market position by expanding e-commerce services and opening new 2nd Street locations in Japan and overseas, focusing on achieving sustainable growth and improved profitability. Entering the US in 2018, 2nd Street had 43 stores in the country at the end of November. billion yen (US$5.4

Thrift Store 130

Thrift Store Accessories Wholesale Marketing 130

Retail TouchPoints

MARCH 3, 2022

Even as Amazon continues to open fashion, grocery and convenience brick-and-mortar stores, the ecommerce giant announced planned closures of all 68 of its 4-star , Books and Pop-up locations — 66 stores in the U.S. Closure dates for each store will vary by location, and Amazon will post signage in each shop to inform customers of closures.

Location 245

Location Fashion Planning Shopping 245

Retail TouchPoints

MARCH 21, 2022

Our clients desire a seamless experience in every step of the shopping journey, and our partnership with FreedomPay allows us to maximize efficiencies and capabilities at checkout.”. In 2019, the retailer introduced its first AI-powered digital mirror at the Sephora flagship location in Madrid.

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Point of Sale Checkout Location Shopping 246

Retail TouchPoints

OCTOBER 24, 2023

The BuyBuy Baby website will relaunch later this month and 11 brick-and-mortar stores will then reopen in November featuring “an elevated shopping experience” and revamped registry, according to a company representative. The BuyBuy Baby IP, digital properties and 11 store leases were acquired by Dream on Me in late July 2023.

Point of Sale 299

Point of Sale Returns Checkout Location 299

Retail TouchPoints

JANUARY 28, 2022

Sam’s Club is hyper focused on making sure our members have a seamless shopping experience, so any time-saving innovation we can implement is significant,” said Todd Garner, VP of In Club Product Management at Sam’s Club in a statement. “By Sam’s Club is adopting these processes to reduce waste and help fight inventory loss.

Inventory Management 264

Inventory Management Management Location Shopping 264

Retail TouchPoints

FEBRUARY 1, 2021

“As a result of COVID, we made the strategic decision to pivot our store strategy to new locations and platforms that have better traffic,” said a Tru Kids spokesperson in a statement. The original Toys ‘R’ Us was liquidated in 2018 , but Tru Kids acquired its intellectual property and resurrected the retailer in 2019.

Brand Management 264

Brand Management Planning Location Management 264

Retail TouchPoints

DECEMBER 14, 2022

The partners piloted the program in select geographies this fall and are now expanding to offer nationwide delivery from more than 900 of Kroger’s sushi locations and 1,600 floral locations in under one hour. Then, in 2018, the retailer launched its own internal delivery service featuring nearly 55,000 items. in a statement.

Merchant Services 277

Merchant Services Grocer Location Consumer 277

Retail Gazette

DECEMBER 8, 2024

The first five Caff Nero cafs have been introduced in Waitrose locations in Billericay, Godalming, Keynsham, Locks Heath, and Stroud, with another opening at the John Lewis store in White City, West London. The move builds on a partnership that began in 2021, initially offering free hot drinks to My Waitrose loyalty card holders.

Department Stores 115

Department Stores Supermarket Customer Experience Location 115

Inside Retail

JANUARY 19, 2025

The synchronised bang-bangs took place along a 1400-metre stretch of the Chao Phraya River, with its epicentre at the Icon Siam shopping mall on the west bank. The female powerhouses of Thai retail The global retail real estate industry (or shopping centre industry if you will), has traditionally been dominated at the highest levels by men.

Department Stores 130

Department Stores Shopping Promotions Marketing 130

Retail TouchPoints

OCTOBER 13, 2021

Signet Jewelers has entered into an agreement to acquire Diamonds Direct USA , an off-mall jeweler with 22 locations, in a $490 million all-cash transaction. Signet expects to benefit from Diamonds Direct’s bridal offerings and high-touch shopping experience, which has made it a destination for younger, luxury-oriented bridal shoppers.

Jewelry 264

Jewelry Target Market Planning Shopping 264

Retail TouchPoints

NOVEMBER 4, 2021

Located in New York City’s SoHo neighborhood, this first-ever Reddy store features curated Reddy merchandise and a range of pet-centric experiences. Petco has opened a new concept flagship centered on Reddy , its premium private label pet brand.

Boutique 296

Boutique Accessories Apparel Outdoor 296

Retail TouchPoints

SEPTEMBER 14, 2021

an hour in some locations — as well as full benefits for full-time employees and the company’s latest incentive, paid college tuition for frontline workers. Sign-on bonuses of up to $3,000 are also being offered in some locations. retailers to boost its minimum wage to $15 an hour for all employees, back in 2018.

Fulfillment 272

Fulfillment ATS Location Marketing 272

Inside Retail

APRIL 24, 2024

Brazilian restaurant chain Oakberry entered the Australian market in 2018 after ANZ CEO Renan Fretes-Pinto identified a gap in the market for healthy fast food. The brand’s latest shop just opened in Sydney’s Surry Hills in April. Renan Fretes Pinto: We opened the first international store in Bondi in December 2018.

Supermarket 239

Supermarket Beauty and Health Marketing Shopping 239

Inside Retail

OCTOBER 15, 2024

What started in 2019 as a six-month pop-up shop that welcomed 3000 visitors on opening day has quickly turned into a full-blown retail operation with multiple bricks-and-mortar locations, a wide range of SKUs, and several intriguing collaborations. The company expects to open its fifth physical shop, in Los Angeles, in September.

Location 130

Location Consumer Shopping Planning 130

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. The plans were likely delayed due to the impact of COVID-19, but recent sales growth is a sign that the expansion can begin.

Planning 296

Planning Shipping Customer Experience Location 296

Retail TouchPoints

NOVEMBER 4, 2021

Additionally, Kroger has partnered with Bed Bath & Beyond to introduce a selection of home and baby products, available on both Kroger.com and, beginning in 2022, in a pilot store-in-store concept across select locations in the Kroger family of brands. The collaboration includes bedding, storage and baby-related items.

Fulfillment 264

Fulfillment Shipping Promotions Location 264